Tiaone G. (T-EATZ)

Pizza was pretty good and the crust was very crispy. On the other hand, bruh the wings are definitely mid. $16.00 for 12 wings that are very small (pic enlarged to show texture). Whatever brand of strawberry soda is schmacking. The service was great so no complaints there! All in all not too bad but they definitely gotta step their wing game up.

Krystal R. (kitten77)

Pizza was ok. Ranch tasted like mayo it's missing something.. but Overall it 2as good

+1

Diana Beltran

I found a hair in the potato wedges I purchased for takeout on Thursday, January 29, around 7:00 PM. To ensure food safety, please reinforce policies regarding hair nets or requiring staff to keep hair tied back in a bun during food preparation

Steve Lund

I have always liked eddies, great pizza. This evening it's 7:30 pm Friday evening may 16 2025. The work is getting done, at the same time the employees are acting like kids playing around and laughing. I will go to different eddies next time where hopefully the employees act like there at work, not a play ground. They need show more work attitude.

Michelle Gallardo

Ok now i know eddies pizza is bomb but today was not their day . i ordered for pick up and the pizza was smashed and too greasy. For $25 i would think they would give you napkins for all the grease they gave.

R L

We live in Tracy but we did get pizza and Stockton before from Michael's a couple times which is the best pizza I ever tasted but people always talking about Eddie's finally had some tonight just expected way better Michael's is definitely the number one spot

After being a loyal customer for over 10 years ordering at least once a week and spending hundreds of dollars a month I can confidently say this was one of the most disappointing customer service experiences I’ve ever had. For a decade, my orders have been delivered without issue. Just last week, I had a delivery with no problem. Suddenly today, I’m met with attitude, disrespect, and unnecessary resistance from a manager who clearly has no understanding of customer service. Instead of resolving a simple situation, she chose to argue. Ego completely replaced professionalism. Even worse, when asked for names, staff refused to identify themselves. If you’re a manager or supervisor, why hide? Accountability shouldn’t be optional. This business clearly takes loyal customers for granted. I tip drivers consistently. I order weekly. I’ve supported this place for years. And this is how long-term customers are treated? If ownership is unaware of how their management handles customers, they should be concerned — because behavior like this drives people away fast. Customer service training and basic business ethics are seriously lacking here. Losing a customer of 10+ years over pure arrogance is wild. Do better. Im not looking for free food but would appreciate a decision maker reaching out and making things right.

Customer service seriously needs to be addressed. If the owner doesn’t start recognizing the pattern in these reviews, the business is going to lose customers. This isn’t the only Eddie’s Pizza in town, and people will choose to spend their money elsewhere. Specifically regarding the manager, Maria, leadership requires the ability to read the room and provide professional, respectful customer service. Unfortunately, that was not the experience here. A manager sets the tone for the entire establishment, and that standard was not met. I hope ownership takes these concerns seriously and makes the necessary improvements.

Worst customer service, Girls working @ cashier are extremely rude! They were giving my family and I attitude for no reason. The prices were already high, and her customer service made my experience worse. Never wasting a cent here again and i advise you to get mountain mikes instead lol

The pizza here is good — that’s the only reason I’ve been a loyal customer for years. But the customer service I experienced today was completely unacceptable. The manager on duty around noon on February 17 (she said her name was Maria, though she was initially unwilling to provide it) hung up on me during our call. I had to call back just to get basic information. That kind of behavior is unprofessional and disrespectful. We order from this location frequently, and they’ve delivered to us many times — including recently. We’ve been loyal customers who consistently spend money here and support this business. Today, despite acknowledging that we order often and that exceptions have been made before, she refused to deliver and handled the situation with a terrible attitude. In this economy, businesses should value repeat customers not push them away with poor communication and lack of professionalism. Ownership should seriously look into who was managing the store around noon on February 17. Customer service like this damages your reputation more than you realize.

Jose mojarro

I ordered two pizzas when I received the pizzas, one of them was hot and one of them was cold and I asked him why was one called and one hot and they said I have to wear another hour if I wanted a hot one

Fernando Bravo

Horrible customer service, I waited 20 minutes for the staff member to ask me what I ordered again and then waited another 20 minutes for the pizza to be made. The pizza was not all that great. I was almost done eating, when they decided to finally bring out the wings. The people who came in after us got their food before we did. They are over staffed. All you see behind the counter is girls gossiping and standing around, not really working.

Sheesh Arino

Horribly overpriced, the toppings are always going bad, miscellaneous items in food. Horrible morning cashiers, very rude makes me not want to buy from there ever again. If the quality is bare minimum why is it so expensive? Undercooked pizzas due to excessive toppings. Eddie's pizza used to be good. What happend ?

Internet xplore

Order a half combination pizza and half chicken BBQ WITH EXTRA cilantro. We didn’t get no cilantro or BBQ sauce. Very disappointed. We are pay extra for this service and your not providing. Your losing customers eddies !!!

Joe

Last 2 orders were highly disappointing. Today, Outside 3" of pizza was no toppings just sauce, center of pie had minimal cheese and toppings. Must be shrinkflation or poor QC. Been going here 24 years, no more.

tonysellhome

False Advertising! They have in their website that their special is a two topins, Green Salad and a soda. When we got there to eat, they denied us the salad. We showed them their add in the website and the woman in charge said very rude that if we wanted well, if not well!