My Wife and I got pumped after watching the commercial about the Large bacon smashed burger Jack's combo. It was delivered. The burgers were missing the bacon, the new boss sauce, there were hardly…

Be prepared to wait 30 mins in the drive through and then receive Cold food....management really needs to get it together! Tried this place 2x same experience both times-

Marc Fleming

It's a young staff that's doesn't want to be there. They got my orders wrong repeatedly. So I have to go back through the drive through. Not reliable in a rush.

I have never had to wait so long at this Jack in the Box whenever I come, my food is ready fresh no problem and if I order a lot and it’s already paid for they will bring it out today March 8, 2026 they can’t bring my food out to the car and It’s already paid for and made. I have been seating for an hour

Byron Wright Jr.

I wouldn’t recommend going to this Jack in The Box. I wish that I would’ve looked at the reviews before going here because they say a lot about this location. The food that I got, the burger was made incorrectly and I had to wait in line for a total of 45 minutes. I went back to get the burger corrected but I ended up just driving off because it was taking too long. The food I did get was pretty good. They are out of all drinks except for the sugar free drinks. Please avoid this location.

Violeta Cruz

All drinks available except for shakes and boba drinks there machine broke down about 3 wks ago. Wasn't able to fulfill my cravings without the chocolate shake I was imaging about. The employee was not patient at all, kept going on and off the drive thru mic. She couldn't hear us and we couldn't hear her. We kept repeating ourselves over and over and she added a large sprite to the order and we said we wanted large fries. We repeated that twice bc I knew she misunderstood the first time. Asked for a cheesecake 3 times and she sounded upset at us and kept muting herself. It was very upsetting to have to go thru that type of service. Then we get to the window and asked for her to repeat our order and she still had that large sprite on the order. We corrected it and had us wait up front for our order. We asked that she please make sure we get ketchup and hot sauce for our taco orders. She responded by saying okay and when she took it to us up front she did not bring out the taco sauce and ketchup. We asked her to bring us some please and we would still be waiting there for her if we would have trusted her. My husband had to get down to get it himself! Why do you work in customer service if you dont like it! Please fix this and talk to your staff so we can continue to stop by for our favorite tacos! Receipt reads the name Carlos but it was no male who took care of us, It was a female. We get home and find out that our order for tacos was incomplete so now we are still hungry. Very disappointed at this location!

Well, I never trusted using sites like these and now I know why? Here I've been for two weeks in hospital with bone cancer and immobile and hungry one night sense food hasn't been filling and decide …

I will never eat again at this restaurant because the employees and management are VERY rude and discriminating. I decided to dine in since the lunch rush hour was over. OMG, I placed my order that t…

Terrible service I paid for 2 meat and cheese tacos but they didn't even give me the tacos

Terrible service I paid for 2 meat and cheese tacos but they didn't even give me the tacos

Terrible service I paid for 2 meat and cheese tacos but they didn't even give me the tacos

The absolute disrespect you get from the workers is insane. They act like they don't want to work. Every time I come I wait forever the receive the food. Never has this place been "fast food." …

The absolute disrespect you get from the workers is insane. They act like they don't want to work. Every time I come I wait forever the receive the food. Never has this place been "fast food." It s…

honestly the worst fast food restaurant I've been to .the service is absolutely horrible . took over 40 minutes for 3 cars . watched a employee thru the window sit on his phone . honestly disappoin…

honestly the worst fast food restaurant I've been to .the service is absolutely horrible . took over 40 minutes for 3 cars . watched a employee thru the window sit on his phone . honestly disappoin…

the slowest "fast food" location to ever exist, three cars in the drive through ahead of me and 30 mins later i'm still in line. get it together

I come here tonight thinking great no l wait food will be fresh ha! Pull up to the speaker and just for the lady to say they are only doing mobile orders only! WTH I drove here bc it's close to Sco…

If I could, I'd leave a 0 star. Had the want for some cheap tacos and TB was closed. arrived At 10:45pm, and didn't get up to the Intercom till11:15ish. Not only than did I order my food, and was w…

For a fast food restaurant it was the slowest place I've been to as it took nearly 30 minutes to even get our food. When we finally arrived home and looked at our food they had forgotten HALF OF OU…

Horrible service. Ordered kids meals for my grandkids when I tried to tell them I wanted fries they rang up separately. I said I wanted the kids meals and she said yes I know. I got up to the window …

Horrible service. Ordered kids meals for my grandkids when I tried to tell them I wanted fries they rang up separately. I said I wanted the kids meals and she said yes I know. I got up to the windo…

Horrible service. Ordered kids meals for my grandkids when I tried to tell them I wanted fries they rang up separately. I said I wanted the kids meals and she said yes I know. I got up to the windo…

Went through the drive thru and ordered my lunch today, first of all, the guy that came on the intercom said "hi" that's it. So I said hi, he never said what can I get for you today or anything so I …

This was the worst experience ever. Second time we have walked in there and been ignored. Nobody says anything to you. The place was disgusting and so nasty. We are there the first time but walked out the second time mostly because nobody acknowledged us. Not even the employee who walked to the front to say he was leaving and saw us. This place needs to be shut down. Zero stars!!

Sat 2.5 hours in the drive through and my order was "lost" so had to wait longer. Manager was.. bless her heart..

Marilyn Blass

Its 3:30 in the morning I pull up and 5 minutes goes by and nothing. No greeting nothing at all. So I pull up to the window and after walking past the window pacing back to the office the guy finally greets me. And of course he says ok ill be right back. 3 minutes later he says um can I get u to pull to the front of the store its gonna be a minute. I asked how long he said atleast 10 minutes. So while ur employees were sitting in their cars when I pulled up my food was going uncooked. That's how I support my family and u cant even have the decency to do ur job to the best of ur ability because that would be to much work. This jack in the box is a joke. I wouldn't eat at either jack in the box in this town even if u paid me. Gross. They have to have the worst staff in town with the exception of maybe one.

RS Caleb

In the drive through line, I was waiting to order only to be told that they were doing a shift change and there would be a wait of 30 minutes to an hour! The line is one lane wide and with two cars in front of me waiting on their food, I had to inform the driver behind me of the wait and ask them to reverse out so neither of us would remain stuck; I even asked if I could just order since and I was stuck and was told there would be no point due to the wait. I’ve never heard of a fast food restaurant refusing orders due to a shift change???

Destiny Parrish

We ordered here and the lady had a horrible attitude and made our order wrong twice and proceeded to tell us we was wrong when it was clearly on our ticket I have never experienced such unprofessional customer service in my life!!!!!!! And she told us they was short staffed but nobody was there and she was on her phone just sitting down we ended up leaving without the correct burger and she remade it 3 times

Jeffery Robinson

Ordered my food on the mobile app. It took an hour to get through the line get my food it enedup being cold. They didn't have any mini tacos, and they end up forgetting my curly fry to go with it. You cant get a hold of them on the phone and dont want to wait an hour in line again.. I want my money back from my oder this is trash service and y'all should just close down.

Bailey Rogers

Was in the drive through for 45 minutes before they told us that they were only doing on line orders. Then proceeded to wait another hour before we got to the window. The lady at the window was very ruder

Sunnie Caffey

So I pulled in the drive thru and I don't mind waiting. I totally understand being understaffed or something like that. So after waiting at a bit in line.... I get to the menu where i wait 5 minites or more without any answer. I even called out hello a couple times. Of coarse there is a line filling up behind me too so I assume the menu isn't working and I pull forward. As I pull off i hear someone finally answering but at that point cars are already pulled forward behind me. I get to the window and start to tell him I thought the speaker didn't work because no one answered. Then he tells me he can't take me order at the window. I know when I pulled up there was like 5 cars behind me..I said so you want me to pull around and wait AGAIN because you didn't answer. He said he was about to take my order. Its really easy to at least come on the the speaker and say "I will take your order in a few please hold". Not answering or saying anything for so long is ridiculous. He says he can't take my order because he is taking other orders. Yea the cars that were behind me. I am not mad because I initially had to wait. I'm mad because of the horrible customer service. My order should've be taken at the window when it was there horrible service. I would've had no problem waiting at the menu to order if someone just said something.

Renea Harris

Didn't give me my drink. Didn't add a second burger to my order even though I said it. Told me they had no one to work the grill to make the burger. But I ordered and received a burger

brandon boykins

Do not go here the employee's are aggressive and tell you how much your allowed to order they didn't have name tags but one was a women heavy set with glasses. And the other had braided hair and was heavy set. They accused me of ordering to much and said I wasn't going to pay for it and then tried to steal one of my burgers but I had the receipt to prove it

Mudkats Off-road

Second time here. And won't be back. Both times I waited over 20 minutes for my cold food. Both times was asked to pull around and wait. As I write this there is 2 cars ahead of me waiting and another 3 after me just sitting in the parking lot waiting. Still here. The manager just came out and said sorry about that we are fighting in there. And ask what my order was I told him no problem I had a ultimate bacon cheeseburger and a double cheeseburger both with curly fries. He walks in and a few minutes later came out with two bags. He just asked me what I ordered so I didn't check it. When I got home the only thing that was right was the two drinks. I was giving a chicken sandwich and chicken nuggets with two regular fries. So pretty much paid 25 dollars for to cokes.

Christian Baggerly

I paid 12$ for a cold burger and small amount of cold fries and a water in a fountain cup. If you’re wanting something other than tacos I suggest you go somewhere else

Marilyn Monroe

I’ve never been to this location but I came on my lunch break because I had a taste for something different, it wasn’t busy just one car in front of me but it took a while. I ordered onion rings with my meal and couldn’t eat them, they was burnt plus I ordered a medium just to receive 4 burnt onion rings. If I had more time I would have asked to remake them but unfortunately I didn’t.

Madison Mercer

I got two of their French toast platters w bacon and sausage and eggs and both platters had NO French toast at all but they didn’t forget to give me syrup. Absolutely ridiculous and when I called three times no one answered. Incredibly annoyed.

Kalia Jones

Hello I just came through the drive through at this location , and I was very specific about my order, I even asked the guy who took my order to put easy eggs on my burrito and no sausage, when I pulled up to the window I paid for my food , everybody was just laughing and chilling , then the guy who took my order didn’t give me a receipt , and told me to go park outside and they will bring it to me . So I go park , this girl brings my food out and says everything’s in the bag , so I check in all the food was in the bag, I pull off and start eating my food and noticed that my burrito had sausage in it which was wrong, it also had eggshell in it, now if you have time to play around in the kitchen and play around by the drive-through window then you don’t need to be working in food. I paid $22 and some change for my order , That’s a lot of money for it to not have been done right , I’ve been a cook at Carl’s Jr. for 2 years , you guys need to pay more attention when your cooking and you need people who actually want their jobs . I’m highly disappointed and upset .