Lily Qu

kinda dark in there. no strong cell service. in the pic it was a chicken alfredo pasta dish lunch option came out to $20ish plus 20% tip $25 total. portion was very small but i was fine w that but most americans will not see value here. food itself was decent as expected salad was too saucy/sweet and bread was plastic maybe i got charged the regular amount instead of the $11 lunch? but the waitress swirled the ipad around asking how much tip and i did not see my bill.

Christina Rivera

My family and I came for my dad’s birthday and were really impressed with the service received by Nicola. She chatted with us and made us feel special for the big occasion. Additionally, she took my shellfish allergy very seriously and alerted the kitchen, which eased any anxiety I had. The food was pretty decent and could use more flavor in my opinion, although I’m not too picky about a chain restaurant. Big shoutout to Nicola for the great service!

I waited 50 minutes for my food, which was very disappointing. While the server was polite and pleasant, the long wait overshadowed the experience. Unfortunately, this isn't the first time I've had a…

I waited 50 minutes for my food, which was very disappointing. While the server was polite and pleasant, the long wait overshadowed the experience. Unfortunately, this isn't the first time I've had…

I waited 50 minutes for my food, which was very disappointing. While the server was polite and pleasant, the long wait overshadowed the experience. Unfortunately, this isn't the first time I've had…

I waited 50 minutes for my food, which was very disappointing. While the server was polite and pleasant, the long wait overshadowed the experience. Unfortunately, this isn't the first time I've…

The service was great and my waitress recommended great drinks. The food came fast. This is a perfect spot for a random lunch date.

i so disapointed with the service and what i ordered like a Fettucini Afredo... pasta in an italian restaurant would be the best in the town...: bof I've tried hard to eat my food.. with a beautiful…

i so disapointed with the service and what i ordered like a Fettucini Afredo... pasta in an italian restaurant would be the best in the town...: bof I've tried hard to eat my food.. with a bea…

i so disapointed with the service and what i ordered like a Fettucini Afredo... pasta in an italian restaurant would be the best in the town...: bof I've tried hard to eat my food.. with a beautif…

Service is friendly & the food is consistently good plus it’s conveniently located near the Mall. The baked cheese Ziti is my personal favorite.

Service is friendly & the food is consistently good plus it’s conveniently located near the Mall. The baked cheese Ziti is my personal favorite.

service is friendly & the food is consistently good plus it’s conveniently located near the Mall. The baked cheese Ziti is my personal favorite.

Mrs Q

Chicken parm. was OK. We caught the lunch special window, so for $11.99, can't really complain, lol. Sauce was a little too zesty for my taste, so I had to doctor it with the condiments. Lasagne was good, just had too much ricotta (next time wil ask them to hold it)... The non-alcoholic, strawberry lemonade (not pictured) should definitely be ordered with a separate cup of ice cuz baby it is 12 oz of diabetes, lol. Service was standard.

Michael Reyes

The food was good and all but the service lacked a little. The waitress was overworked and she did her best no complaints about her or the hostess. Again food was good. The cups on the other hand were dirty and so were our forks maybe a better detergent for their machines.

+12

Nicole Jeanremy

We arrived during the lunch hour on a Saturday. Myself my mother and two of my children. There was a wait time of about 20-30 minutes. This restaurant is very spacious and there were multiple tables sitting empty so we were surprised by the wait time. We did indeed wait for about 25 minutes. The service was nice not great the food was not bad. However I did appreciate that the manager came to ask how things were. The one thing I hate at any restaurant and it happened at this service was that the main entree came minutes after we had just received our appetizers. It is so inconvenient and really disrupts the flow of the meal because the table gets overcrowded. Other than that Olive Garden is a nice place to go with a family to relax and spend time together.

Becky Ritter

Typical chain restaurant. Service was good and food was consistent and good for Olive garden. Very busy! We waited over 30 min. call ahead ti avoidcthe wait or go onto the website and get in line there. They will give you a time to show up and everything. Parking is an issue because it is in the parking lot of a major mall and next door to a red lobster. We circled the parking lot for 20 min before finding a spot. Our friends waited over 30 min for a handicapped parking spot. This is definately an issue and we will not be going back to this location because of it.

+1

clean place . Great location. Friendly attentive staff . Good food. Standard reliable

I recently visited Olive Garden and unfortunately had a very disappointing experience. The service was slow and inattentive, and we had to wait a long time just to place our order. The food arrived cold and lacked flavor, The drink was poorly made and completely unbalanced. It tasted like mostly ice with barely any actual flavor, which was surprising given the restaurant’s reputation. Additionally, the restaurant did not appear very clean, and the overall atmosphere felt rushed and unorganized. For the price, I expected much better quality and service. I hope management takes steps to improve both customer service and food quality

Sofia S3110

Me and my boyfriend heard a lot about this place. We get here to try food. The man who show us the table was nice. ( the table we sit was nice to ) When we sit down us waitress came. I dont remember her name. Skinny pretty black girl. She was so disrespectful to us. When she asked if we need cheese I dont even responded but she already left. Empty plates was standing for 10m without attention, she wasn't busy. When its get to the payment she wont wait to my man finish the call, just started talk over even after I showed her that she need to wait. I would think is something wrong with us but she had same attitude to other clients. About the food: I was expecting better, it's nice but not for me. To much sous so I couldn't finish the plate, pasta overcooked but flavor its nice. Just to much for me

We are writing to express our deep disappointment with the service we received during our recent visit. We have dined at several Olive Garden locations and have always enjoyed our experiences -- howe…

We are writing to express our deep disappointment with the service we received during our recent visit. We have dined at several Olive Garden locations and have always enjoyed our experiences -- ho…

Came here today with my husband, what a bad experience, compared to the last time we came with another person. At the front we were barely greeted or acknowledged, and we made the first talk , also o…

Spending $125 (including tip) for a chicken scampi, a shrimp scampi, and 2 kids meals is ridiculous. Drinks don't even come with the kids meals, so it's basically $5-6 per kids drinks, when you i…

Spending $125 (including tip) for a chicken scampi, a shrimp scampi, and 2 kids meals is ridiculous. drinks don't even come with the kids meals, so it's basically $5-6 per kids drinks, when you i…

staff was not friendly - not very welcoming - after my party of 5 were seated no one came to our table - we waited for about half an hour and still no one acknowledged us - after a few attempts for…

Staff was not friendly - not very welcoming - after my party of 5 were seated no one came to our table - we waited for about half an hour and still no one acknowledged us - after a few attempts for…

I can't rate food because we didn't get any. When you first walk in, there's no one there in the front after a few minutes a young lady by the name of Celine, who is not welcoming at all we'll seat…

We were waiting g for 15 minutes. Tried to call 2 people and they just ignored us. Tried to use the tablet at the table to order and call for service. Nobody showed up. Come only if you want to be …

After the waitress sat us down and took our order. She never came back to check on us. She spend the majority lf the time behind the bar making drinks. She is in eye view and never made eye contact…

Went there for my child's birthday. He likes it but, remember coming from a child. We ordered I the soup and salad and kid the shrimp alfredo, someone ravioli and other shrimp scampi. I asked for a…

Went there for my child's birthday. He likes it but, remember coming from a child. We ordered I the soup and salad and kid the shrimp alfredo, someone ravioli and other shrimp scampi. I asked for a…

The wait time was ridiculous first of all. We waited 10 mins to be seated in an empty restaurant then another 20 just to get our bread. We recieved dry salad with no dressing and the drinks were al…

I ordered the soup, salad and breadsticks. Been here 40 minutes and waiting for breadsticks. In the oven supposedly. Soup I wanted was out and salad was brought but they had no clean plates

I ordered the soup, salad and breadsticks. Been here 40 minutes and waiting for breadsticks. In the oven supposedly. Soup I wanted was out and salad was brought but they had no clean plates

I ordered the soup, salad and breadsticks. Been here 40 minutes and waiting for breadsticks. In the oven supposedly. soup I wanted was out and salad was brought but they had no clean plates

We had a business luncheon today and the service was the worse either of us as ever experienced at not only another Olive Garden but any restaurant. We all ordered never ending soup and salad with…

We had a business luncheon today and the service was the worse either of us as ever experienced at not only another Olive Garden but any restaurant. We all ordered never ending soup and salad with…

Myself and my family visited this location in the past and it was always a wonderful experience. We decided to visit this location last evening and had the worst experience. From the time we entered customer service was horrible. I was told to take my 4 months old baby out of the stroller and fold the stroller. Next when we got our table we ordered drinks and food and sat for two without any food or response from the waiter . When the food came we were told they had a party of 40 and the kitchen was busy. We understand that but the food was horrible. My family couldn't eat any of the food. It had no taste , the eggplant was raw and the noodles was watery. The shrimp was raw with no taste and we couldn't eat any of the food. We called the waiter n told him about the food. He went and lingered in the back and came back and say he told them and they say they can't do anything about it and went on to give me the bill . I pain extra and he took a while to come back to the table and I told him the experience is so horrible and this is not how you deal with an issue and I told him to take the 20 dollars tip. He laughed and left . I am never going back to this restaurant at this location and I dont recommend it to anyone.

Didn't even get to the food waiter last name reed black girl terrible took her 30 mins to serve drinks then had the nerve to have a attitude after she says they dont have the beer I asked for and after she served other people who just sat down their drinks 😒 charged me $30 for a salad bread sticks and a ginger ale

Viviana Tenecela

Literally waited 1 hr to be presented to a sever and get our drinks, then we got our salad and ordered our food and still waited 1 hr to get our food , in the mean time no one told us that there system was down so we felt as if we were just forgotten , when the food came we didn’t even want to eat at all! Very bad service we are never coming back here again.

Camille Mandeville

This place is filthy as idk what. Our server was good, but no one should come here unless you want to eat in a pig pen. Only came here because a friend invited for a meet up for the kids. But I never imagined it would be this bad.. gross.

Marie Viola

Food was good. We had a party of five and only 4 of us received our meal while the fifth person in our party had to wait 15 minutes longer for his meal because a waiter/waitress gave his to someone else in another party. Service was non existent, this was not due to a bad waitress, this was due to the fact that our waitress was waiting tables, bartending and bussing tables. Our used dishes sat there until we asked to have them removed. There was a fly that landed on our table a few times and a couple of gnats that our table was shooing away for the entire meal. The floor was not swept and the restaurant was very hot.

JaayG2104

First time trying Olive Garden in New York and it was a huge disappointment. Our table wasn’t clean, the server was sarcastic (even made a rude remark when asked about rice), and when bringing out the food, it felt like he slammed the plates on the table. As a first-time visitor, I expected warmth and good service to match the reputation of the food, but the customer service was poor. Definitely needs improvement.

Nicole Davidson

If I could rate this place a zero I would. I ordered to go when I got home my shrimp Alfredo was so burnt I called the store and the manager was too busy to come to the phone. I went to the store gave the guy at the desk the food he took it to manger Tiffany that never came to apologize . I ask for a refund Tiffany told them that it will be done at the end of the night I had to get really loud then so came and refund my money. Stay away from this store all kids and unprofessional people work here

Mayra Espinoza

I will never come to this Olive Garden ever again!!!! I had the worst experience. First, my table was never cleaned; I had my entree plate, salad bowl, and soups on the table while the main dish was served. ( and we were a group of 5). The girl never even asked if we wanted a refill. I asked for cheese three times and never got it because ANOTHER WAITER HID THE CHEESE!!! Who does that? The waiter could not go and tell me. I had been waiting for 15 minutes before I started eating my food because I was waiting for the cheese. Then I saw her bringing the cheese to another table, I raised my hand, and she ignored me and told me another waiter hid it, and apparently, they only had ONE IN THE entire RESTAURANT. We were never asked if everything was good with our order nor if we wanted a refill, and the waiter was nowhere to be found. I had to get up to get ketchup, too, because there was none on the table. To put a cherry on top of the cake, they did not have any chocolates, and the outside was filthy. NEVER AGAIN!!!

Donald S

If there was an option to rate 0 star, I would, 1 star is way too much for this location. It's not my first time going to this location, and as soon as you walk through the door, you notice how un kept the restaurant is with wrappers and other debris on the floor in the waiting area. No one is ever at the desk to greet guests, and you have to stand there clueless, wondering where the greeter is as the family in front of us as well. When we finally sat down to get served, the waitress didn't have a clue what she was doing, not even knowing which bottle of water the restaurant carries. Waitress brought out the soup and salad with no plate to server/ eat on, we asked for a plate which never came and we had to ask a manager or who I thought was picking up the slack. We asked for plastic utensils and was told they dont have any, we also asked for peach ice tea, and we were also told they dont have any! When the food came out it the presentation was very sloppy and slapped together, which looked like it was missing food and sauce as if we were served a side dish instead of an entree. After noticing the lack of sauce for the food, 10 minutes later, when we finally saw the waiter to tell her about the sauce, she said sure I'll get it right now. We never saw her again and never got my sauce and had to eat the bland food that was lacking a lot of taste and flavor. After eating, the waitress finally appeared once again asking if everything was ok, not even acknowledging that she didn't even bring out the sauce. The entire time at the restaurant, we noticed the understaffed establishment with the waitress cleaning the tables that were serving with no bus boy in sight. Looked like they hired whoever with no customer experience and no training to serve customers. I'm surprised the location is still in business. I'm extremely disappointed that management would allow this to go on, and I've tried eating here for the last year or two with no change whatsoever. I will never waste my time or money eating at this Greenacres location ever. I highly recommend anyone to try another location for better service.

+3