Subway
Sandwich · Cisco Grove
Sobre Subway
Subway in Cisco Grove offers a casual and convenient dining experience with build-your-own sandwiches and salads, including health-conscious choices. We're a women-owned establishment providing fast service for lunch and dinner. Enjoy your meal with dine-in, takeout, or delivery options, and take ad...
Subway in Cisco Grove offers a casual and convenient dining experience with build-your-own sandwiches and salads, including health-conscious choices. We're a women-owned establishment providing fast service for lunch and dinner. Enjoy your meal with dine-in, takeout, or delivery options, and take advantage of our outdoor seating. We also offer onsite services and are wheelchair accessible, with accessible parking and entrance. We are open daily from 8AM to 9PM. With 171 reviews, we strive to serve our community.
Qué dicen los clientes de Subway
Customers report frequent issues with rude staff, poor customer service, and unsanitary conditions, including dirty restrooms and dining areas. Many reviewers advise against stopping here, citing cold food, incorrect orders, and employees not wearing masks.
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Tip: If you must stop, be aware that coupons may not be accepted in person; use the online ordering system instead.
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Opiniones de Subway Cisco Grove
Great location best quality ingredients of any subway I have visited.
It's a Subway, so you know the food. But they are friendly, clean, and they use less trash when you eat there (no bag etc)
Paul was amazing the definition of consumer service I couldn't be more satisfied with my subway Vist
Very nice place to get a sandwich for the road. Location is good for the Trip to and from Reno and Sacramento.
Greeted with warm smiles and a clean pleasing locale. Kindness is found in their current employees.
The American guy who works there make perfect sandwich that’s why I like to go there
I've never been to a Subway where the employees were so efficient and friendly. There was a long line yesterday and the two ladies couldn't have been better. Whoever is the manager should really treat them well and appreciate them. Thank you!!!
After spending 30+$ on 1ft and couple bottles of water, I’m feeling very rich! Thanks for boosting my confidence!😂
The best Subway restaurant !!.. we truckers love this place... very convenient.. between Sacramento and Reno ..the best !! Very friendly workers.. and the owners are the nicest people you'll ever meet !! 👍
Beautiful restaurant! Excellent food and friendly staff! Fast & friendly service, which means this is a great place to stop when you are trying to keep a schedule and need to get back on the road. A lot faster than any place around Tahoe or Truckee, which can get a bit clogged with the ski crowd. Also very nice locale when you are not in a hurry. Highly recommend it!
Went in before closing and luckily the guys working were nice and polite I didn't feel rushed knowing they were about to close. Place was clean great sandwich. I gotta give it to the gentleman who made my sandwich he was awesome great personality with fabulous service. First time at this location I will definitely be back.
The food was very good and the staff was very nice and cheerful, I liked it very much, you too stay here and enjoy the food 🙂
Harsh provided great service to us and prepared the sandwiches with care!
Harsh is the best ! Very friendly and nice! Thank you brother for the hospitality
recently visited Subway and was served by Mamta .She was extremely professional, patient, and friendly throughout the order. She prepared my sandwich exactly how I wanted and maintained great hygiene while working. Her positive attitude made my visit even better. Subway is lucky to have such a dedicated employee!
The guy name harsh is working good there with full energy and serve food with full hygiene and clean and he has very polite nature
The food was very good and the staff was very nice and cheerful, I liked it very much, you too stay here and enjoy the food 🙂
Great sandwich nice employees and it was even pretty empty easy stuff on the side of the road in the mountains and easy to pull a trailer up to and get out of
Really nice to have a subway all the way out here. Very friendly service and everything is always fresh
The guy who was there when I went in was super friendly and the sandwiches made to perfection .
It's the usual Subway food. The staff was friendly as I expect from all restaurants and the facility was clean. This is one of a few stops along I-80 with services (food & gas) so expect a long wait when travelling on holiday weekends. There's only one uni-sex restroom which can also result in long waits on busy weekends.
Been here many times without issue till today. Came in 25min before closing. Took me 5min to get someone from the back to come help me for them to tell me they were "closed for cleaning". The OPEN sign was on.
Been here many times without issue till today. Came in 25min before closing. Took me 5min to get someone from the back to come help me for them to tell me they were "closed for cleaning". The OPEN sign was on.
Painfully slow service... disgusting bathrooms
Rude staff and they don’t speak English well. Hard to order and get what you need.
The food was ok, but the bathroom was disgusting. Employees just standing around, not busy. Outside they have a picnic table but it's like eating in a coal mine. Dirt and black dust everywhere. Dumping ground for items. Horrible.
This subway too expensive I just buy veggie patty flavor bread and one drink he charge me $18 wow
CHEAP SKATE OWNERSHIP THAT DOESNT WANT TO TURN ON THE A/C.. AND THIS IS IN AUGUST! THE INGREDIENTS ARE IN THE OPEN TO HOT AIR! ALSO, CUSTOMER SERVICE IS WACKY! $13 FOR A FOOT LONG WITH "C GRADE" VEGGIES. THIS IS AMERICA, NOT A 3RD WORLD COUNTRY 👎🏼
Good quality food, horrible customer service. This place was fine the previous 2 summers I was here, but this year the workers are awful. Came in last week a half hour before closing, because the OPEN light was on and the door was unlocked. The guy said "we're closed" and was counting money. So, he closed before the advertised closing time. Then today, both workers had AirPods in their ears. The guy serving me was clearly on a phone call. He just looked at me and stared for a while before eventually asking what I want. (Maybe I was supposed to volunteer my order, but I didn't know if he was ready to hear it since he didn't ask what I want.) He only used a partial scoop of rotisserie chicken in my sub when other stores use the full scoop. The rest of the process went fine. But then he totaled me up and asked for payment without asking me what I want to drink. So I told him we need drinks and cookies too and he was frustrated because he had to change the cash register order to add more stuff. Then he didn't ask us if it's for here or to go, and therefore didn't give us either a bag nor a tray. Just slid our sandwiches, cups and cookies over toward us and moved on. During the whole process, he barely spoke to us, and when he did it was soft spoken and heavily accented. Usually he just pointed at stuff and stared at us, waiting for us to answer a question that he didn't ask. Then while we were eating, he came out to clean the restroom and it was revealed that he's only wearing shower sandals! This store is a mess, so I believe the other reviews. As you can see, this store got good reviews a few years ago, but over the last 4-5 months, it's all horrible. Again, I will say, the subs were delicious today--fresh ingredients and bread. So that was nice.
Good fresh ingredients, but super rude and inattentive person at the counter. I had to repeat my question 4 times, because he was listening to his AirPods, could not hear very well and kept on answering different question that I asked. Then got upset and was giving me attitude during service
I paid $14 for a sub with dry bread and 4 pieces of ham. (Every other subway religiously uses 8.) -I usually get tomatoes on my subs but they looked soggy and were discolored. Edit: I just realized that I paid $16 not $14. ($4 per slice of ham)
I walked in and said hello I did not get one hello back there was two people working. There was no dialogue what so ever. Ordered an Italian BMT with black olives . The olives tasted really bad like they were old. Had to take them off the sandwich must not be rotating or using fresh ingredients. Also the bread was stale.
So this the only subway that you get before you get to Tahoe and we stopped because we were craving subway. I would not recommend stopping here. We were there at 7:30pm on a Thursday and there was no one else there. The employee was talking on the phone with his AirPods in. He continued talking on the phone while we tried to order. He had no idea how to make the sandwiches and was looking at a cheat sheet to assemble the sandwiches. Did not ask us what type of bread or cheese we wanted. The bathroom was disgusting. We had to shout to place the order because again he was on the phone. When we were checking out he asked if we had cash because “the signal is not good for the payment?” But then he plug something in and then the card reader worked?! 10/10 would not recommend.
So this the only subway that you get before you get to Tahoe and we stopped because we were craving subway. I would not recommend stopping here. We were there at 7:30pm on a Thursday and there was no one else there. The employee was talking on the phone with his AirPods in. He continued talking on the phone while we tried to order. He had no idea how to make the sandwiches and was looking at a cheat sheet to assemble the sandwiches. Did not ask us what type of bread or cheese we wanted. The bathroom was disgusting. We had to shout to place the order because again he was on the phone. When we were checking out he asked if we had cash because “the signal is not good for the payment?” But then he plug something in and then the card reader worked?! 10/10 would not recommend.
The person at the counter was rushing to get the order out and the footlong cheese and patty are not cooked properly.
The person at the counter was rushing to get the order out and the footlong cheese and patty are not cooked properly.
I waited for someone to come out for 10 mins and then I left. I guess that's why they had a Help Wanted sign.
No air conditioning working.its more hot inside then outside Service is good but its the worst subway i have ever seen in my life
Food sucked, bathroom was filthy. Horrible service. Two employees screaming at each other in front of my kids.
The employees are super slow and I went 2-3 times but always same and so stingy on ingredients.,but doesn’t matter— however they will charge you full (not the base on ingredients,lol) So I’m not going anymore 😏
So hours says it closes at 8pm, got here before 7:30pm and it looks like it's been closed for a while... no cars in the parking lot, all lights are off.
The dude that works here can't toast a sandwich and talk onnthe phone at the same fking time sandwich was cold I requested extra toasted im discusted.
Customer service very bad
They robbing customers menu shows sandwiches price egg sandwiches price 11 :99 and cashier charge me 13 dollars
Bread was stale and sandwich was ordered at 2pm old bread veggies all frozen will not go back.
Filthiest bathroom. The 2 young men working didn’t look very neat either so would not eat something they made.
Give 4 meatballs like it says… we will come and borrow your chips allegedly
11/3 9:40 pm doors closed, lights off but supposed to be open by 10pm.
Grabage food! Never stop here! I don’t know what is worse, the quality of the sandwich or the disgusting bathroom!
Save your self the stop and keep driving
🤪🤪🤪🤪paid $15 just for one veggie footlong first and last time 🫸🏼🫸🏼🫸🏼🫸🏼👎🏻
Only 1 person is here to make subway, there is a big line, it took me 45 mts to get my food
Me: Is that cheesesteak or teriyaki chicken meat cold? I dont want cold meat. Guy: Yes the meat is cold. You said you dont want it toasted. Me: Yeah but I dont want cold meat. That's gross can you heat it up? Guy: I can toast it. Me: I just want the meat hot. Guy: I can toast it. Me: Ok fine toast it. Is the meat hot? Guy: Yes. Me: May I see it? (touches cold meat on lukewarm bread) .. leaves store forever.
So, ordered Bacon Egg & Cheese sandwich. Guy was on the phone Bread was not fresh, very hard Bacon was half cooked, the way he put everything together I was expecting
Looked at the reviews after entering this establishment. I wouldn’t order anything from this place the bathroom was filthy and I mean years worth of grime. I think I’m going to report them to the health department!!
Most bland and unnecessarily expensive for what it is breakfast. Egg and veggies were still cold. Also clear no employee has stepped foot in the nasty bathroom in weeks.
The most ugly and dirty Subway ever in my life !!!!! Restroom also ugly!! No water for wash your hand!!! The guys work there was horrible: no smile and very incompetent!!!!!! In addition the vegetables was past date and no mayo for the sandwich !!!!!!DONT GO THERE!!!!!!!!!!!😡😡😡🤢🤢🤢🤮🤮🤮😱😱😱☠️☠️☠️🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫
We came here out of convinces, they were so skimpy we had bread sandwiches. They were playing Indian music so loud it was uncomfortable. I'm ethnic too, but they shouldn't have make guest feel uncomfortable, we just ate in the car.
Do not go...worst customer service...don't know how are they're open...price is outrageous...bought a foot long got nothing but bread n lots of Flys all over the place...
I just ate here tonight 8-31-18 and I dont know what kind of place they are running here but the vegetable counter was a complete mess the service was terrible. I can thankfully say I will not be eating here ever again and will definitely pay much closer attention at other subways.
Food was ok , place is hella dirty, personal not even trying to attempt to clean, instead went outside to smoke, not busy at all for the last hr or so
If I could give this place zero star i would definitely do that! If you want to be treated like trash visit this subway. So Rude!! Terrible customer service made me walk out the store even tho I was starving
Wish I would have read the reviews before coming here but wow the prices here are literally highway robbery
Price jumped 40% for my BMT. Last time I was here it was 10 dollars, now it’s 14 dollars. My son and I have been coming here for the last seven years. Sadly we won’t be coming back.
The staff was really rude, I can't believe how bad it was, he literally said "I can't toast the sandwich it's alot of work for me" !!!!
I order foot long egg and cheese sandwich. She put 3 egg, and I asked her to add one more. She was so mad, and and rude. I'm not gonna stop here again.
Restroom always closed $ employees are rude! Horrible customer service I’m not gonna come back again
Absolutely DISGUSTING!! Went to the bathroom before ordering and omgosh that toilet hadn't been cleaned in a month!!! A thick yellow urine ring was around the toilet, behind the seat where everyone misses the bowl. Did not eat there. The whole place was nasty!
Stopped on our way to Lake Tahoe, let me paint you a picture… the sandwich artist sits pleasantly out side smoking his lovely Hooka pipe (that’s right a 3’ tall Hookah pipe) and greets you with “you want sandwich”. “As a matter of fact… I would like sandwich“. And when ‘I’ opened the door for for my fiancé, this very stoic youngish man walked right on through like a gentleman should. She then asks to use the bathroom and I ordered my sandwich. Don’t let me forget to mention the sauna that hits you in the face when you walk In, it really added to the experience. The sandwich experience it’s self consists of “sandwich?” (#22), “veg?” and “more sandwich”? . Just the one thank you. Then he took a phone call and I paid, then he promptly went back to his hooka. I stepped to the side to wait for my lady to come out of the bathroom which made me wonder if she was ok in there?? Upon coming out she tells me she took so long because it was so gross she had to wipe of the seat and hover in order to go to the bathroom. It was an emergency situation trust me, the bathroom at gas station in the same parking lot was conveniently closed. I also had to relieve myself and witnessed it, I’ve seen cleaner bathrooms in dive bar at 2am then this place. I couldn’t even bring myself to eat the sandwich… moral of the story: “sometimes peeing your pants is the cool thing to do” ~ Billy Madison.
I came to buy 1/2 dozen cookies, double chocolate chip and chocolate chip cookies. They were rock hard like week olds! We took one but and threw them away. The restrooms are disgusting! Looks like no one has clean it in years with caked on urine all over it and the walls. Yuck, I don’t know how those employees use it, I’d rather go in the forest lol.
So I order a 6-in cold cut sandwich with no extras on it and a bag of chips and three cookies with a large drink and it came out to $18.63. That's absolutely unacceptable to almost spend $20 on That amount of food.
Worst experience and ruined subway for me. The guy working is the worst worker I’ve ever met. Talked with his AirPods in very very loud and does not know how to make sandwiches. Made so many mistakes with so simple order. Veggies are old and gross and I felt sick after eating at this place. DONT WASTE TIME AND MONEY HERE
If Subway made a horror movie, this would be the location. Dirty facility, food was not good or fresh. On top of that they charge $16 for a foot long. Worse subway I have ever been to. I would rather eat at the gas station a few feet away. Save your money and pack a lunch.
Stopped in here while stopping at the gas station. I ordered a veggie delight, but I noticed I didn't see the price on the menu. When they rang me up they wanted $13 for a footlong veggie which is outrageous. No wonder this place has horrible reviews.
DO NOT EAT HERE. WHEN A BUSINESS CANT EVEN CLEAN THEIR OWN RESTROOM HOW DO YOU THINK THEY TREAT YOUR FOOD. WORST SUBWAY EVER!
Where do I start...The bread was stale, the sandwich was put together very skimpy, ingredients were placed across the fold of the bread AND they weren't spread out in the sandwhich, there was a TON of flies, the guy at the counter was very soft-spoken my mom had to keep asking for him to speak up, the guy was nice but by far the worst sandwich I have had at a subway. Had to convince my mom to eat here and now she probably will never take me again. If I could put zero stars i would have.
The guy there told us they only have 1 type of bread the white bread and then when the customer after us asked for multigrain bread he took one out for him. Also this place only takes cash for some reason and did not accept card. And lastly I had a coupon I wanted to use and he said their machine is broken and can not scan coupons. It was terrible.
Do not eat here! I should have known better than to eat there when i saw all the flies inside, or when the toilet was full and couldn't be flushed, or just maybe when I saw the produce. I really wanted subway and tried to give them the benefit of the doubt. The vegetables looked old and even though the employee went to the back to get a new package of turkey for my sandwich , it was still sour tasting. I got a foot long and couldn't even eat 6 inches of it because it tasted gross and sour. Within 30 minutes I had an upset stomach and diarrhea. I was on a long road trip back to Idaho and it ruined part of my trip by making me have to use the bathroom every 30 mins. Have some pride in your work. This place and the food was disgusting. Its the only subway I've ever been to that didn't have fresh ingredients, a sanitary work place and that didn't meet subway standards. I was pretty upset because we got a vibe that they really didn't care. Knowing that you're not handling food properly and selling it to save money is not ok.
Rude employee couldn't even bother getting off his air pods to speak whole trying to order. Kept asking me the same question over and over as he was too busy with his phone call. Then tried to put rock hard avocado on sandwitch. It was so unripe and hard he had to cut it against the counter. Kept asking him if they had any others as he cut it and he ignored me for his phone call and continued what he was doing. Ended up walking out without food. I'll go somewhere else.
Do Not Go!!!!!!! The Worse subway I have ever been. I never leave reviews but this place needed it!! The guy preparing my food didn’t understand English. He burnt my bread and the vegetables were not fresh! The bathrooms were extremely dirty!
Nothing but highway robbery, price gouging. (Prices rose 50+ percent) and yet the food is no better. If you want to be scammed out of your hard earned money, go here where there is no accountability. This reflects poorly on the whole chain. I'm not coming here again and I suggest everyone else does the same.
2.19.22 They have posted hours on the door for Sat stating open at 8am. When I got there at 820 the door was locked. I saw a young lady behind the counter and I knocked on the door. She clearly heard me bc she turned her head but didn't respond. Knocked again and no response. 3rd times is the charm right....this time without turning around she waived her hand and said "we won't be open for a while". I asked her why the house of operation say 8am and no answer. Rude, rude, unprofessional and clearly bitter about the job she has and her place in life. Oh yeah and the electric charging station next to the store was being iced by the snowplow of all things.
CROOKS! $14 for a Veggie Delight?! And the "just a little bit" of honey mustard dressing literally gushed out of the sandwich, w the vegetables so thin that what I really got was a mustard sandwich with a sprinkling of vegetables as a light condiment. HIGHWAY ROBBERY! And the "Server" was indifferent, and the place is untidy. STAY AWAY!
Horrible service. Please don't have such grumpy people in customer facing roles, if you do so please teach them to greet and smile.
stay away from this subway, you will get food poisoning. Nothing fresh there
This was the worst Subway we have every been. 32 dollars for a foot long and 6 each, person behind the counter didn't seem to know how to make a sandwiches, then said we couldn't have avocado became they were not good even when you clearly could the avocado. The staff was smoking some kind of pipe outside the door with friends, the place was dirty and smelled and was so hot. Never stopping there again. They need a visit from the health department
Literally the worst subway experience ever. We were the only people there. I paid $56 for 4 sandwiches. The meatballs were cold. Like straight out of the refrigerator cold!. There was no lettuce, no tomato.The lady was sitting at the table and then jumped up.Never washed her hands.Put gloves on and began to make sandwiches. When I told her the meatballs were cold. She attempted to remake them by warming each meatball in the oven. I noticed that she was only warming up six meatballs. I told her, " I thought a foot long got eight meatballs!?" She said, "No 6 meatballs for a foot long!" Which is an absolute LIE!! The whole ordeal took me 45 minutes. When I opened, so then meatball sandwiches. They were so DRY, ABSOLUTELY NO SAUCE!!!. She asked some guy sitting at a table for help. He was wearing a full orange Yo Gabba Gabba jumpsuit. He never watched his hands either. I AM A LOCAL AND I WILL NEVER GO THERE AGAIN!!!
The staff was very slow. Looked like they were half asleep. The dining area was dirty. It was slow to where one of the girls could have wiped the tables. The bathroom was disgusting no soap, toilet hasn't been cleaned for a long time. I have seen port a potties cleaner than this bathroom. And the churro was doughy. I don't know about the rest of the food because I didn't order anything else.
WARNING, they do not accept coupons in person, do it online. The food was average, the veggie patty tasted cold and frozen, the cheese was melted and the vegetables were flavorless.
Customer service is horrible, employees are not wearing face masks and were rude. The attitude when you explain the way you want the sandwich is ridiculous. Ingredients were fresh and location is easy access. Beware this is a area where travelers are stopping to play on the snow and parking does get limited.
Literally the worst subway experience ever. We were the only people there. I paid $56 for 4 sandwiches. The meatballs were cold. Like straight out of the refrigerator cold!. There was no lettuce, no tomato.The lady was sitting at the table and then jumped up.Never washed her hands.Put gloves on and began to make sandwiches. When I told her the meatballs were cold. She attempted to remake them by warming each meatball in the oven. I noticed that she was only warming up six meatballs. I told her, " I thought a foot long got eight meatballs!?" She said, "No 6 meatballs for a foot long!" Which is an absolute LIE!! The whole ordeal took me 45 minutes. When I opened, so then meatball sandwiches. They were so DRY, ABSOLUTELY NO SAUCE!!!. She asked some guy sitting at a table for help. He was wearing a full orange Yo Gabba Gabba jumpsuit. He never watched his hands either. I AM A LOCAL AND I WILL NEVER GO THERE AGAIN!!!
WARNING, they do not accept coupons in person, do it online. The food was average, the veggie patty tasted cold and frozen, the cheese was melted and the vegetables were flavorless.
The staff was very slow. Looked like they were half asleep. The dining area was dirty. It was slow to where one of the girls could have wiped the tables. The bathroom was disgusting no soap, toilet hasn't been cleaned for a long time. I have seen port a potties cleaner than this bathroom. And the churro was doughy. I don't know about the rest of the food because I didn't order anything else.
Customer service is horrible, employees are not wearing face masks and were rude. The attitude when you explain the way you want the sandwich is ridiculous. Ingredients were fresh and location is easy access. Beware this is a area where travelers are stopping to play on the snow and parking does get limited.
Nobody inside but every single table absolutely gross and disgusting with food and crumbs. Little kids running around the back of the restaurant...do they have food handler and prep cards? Rude staff..prices are a joke. Ate here to avoid becoming the Donner party only
Bad customer service. The restroom was dirty. There was paper all over the floor. Plus, the restroom smelled. There was lots of trash in front of the place. The veggies looked old and wilted. I do enjoy lots of fresh veggies on my sandwich. I'm not stopping there unless I have to use the restroom or get gas.
The lady on counter . I ask her can I use the restroom before order she don’t allow me to use the restroom. She said restroom close for no reason.
I just stopped by because I have a long road trip and I got hungry. I walk in and the staff members are sitting down eating playing on their phones. They’re irritated that I came in to order when I asked for something because I am pregnant and I needed something done a certain way I asked for grilled chicken instead of a different type of meat, he told me he couldn’t substitute it and it was too late to change it. He was very disrespectful and rude. I don’t think I have ever had such bad customer service from any person in my life. He also had a girl standing behind the line staring at me. Did not say a word. When other people came in she just stared at them. I am dumbfounded on how rude that encounter was. And he made me pay for a sandwich that I can’t even eat. Also to top it all off when I asked for certain toppings he put like 3 olives 2 strands of lettuce and was going to charge me for the avocado that the sandwich came with. I’m very upset and disappointed in this encounter.
The employee was so rude. She even doesn’t know how to take an order. She didn't know how to behave with the children. I do not recommend or anyone to stop here. It’s not worth it.
Home of the $15 footlong!!! I knew I’d get ripped off, but I was hungry and had few options. The food tasted okay. I could have done better with a pack of jerky at the gas station. Their location and lack of other options is why this place survives. Move on, unless you have no other options.
This Subway restaurant was so disgusting before entering into this place the front of the restaurant where the Subway sign is has dirt everywhere and Cigarette Buds me and my fiancé went here to grab lunch while on our way to another state and the customer service here was so horrible as soon as we went in no one greeted us the worker there it was an Indian woman. She was just sitting there on her phone Talking to another Indian man, she did not greet us either welcome us before she even prepared our sandwich. She supposed to wash her hands. She did not do that. She just put on gloves and started our meal. Her attitude was very Standoff she had no customer service and she also overcharged me and my fiancé for two meals we spent almost $100 and she made her own price on there. I tried calling the number and the number is not in service. I searched up her store franchise number and it’s going back to someone else subway store. Please do not go to this place because not only are they rude and disgusting but they are also scammers My fiancé went to use the restroom and had to rush right back out because the bathroom was so filthy. We do not recommend anyone dining in here choose somewhere else because they don’t prioritize their customers. I give them a zero star if I could, but I only chose one star.
PLEASE, shut this branch down, so we can get some normal food from other fastfood brands who could take the shop. As a frequent Tahoe skier I came here multiple times, none of which I left with the slightest satisfaction. The Indian man and lady don't even know how to make sandwiches, but are arrogant. They talk to each other and ignore customers, or play with their phones if they are not both there. They put the tiniest amount of protein and insist they were doing it correctly. One time the lady only put steak on half of a footlong bread, and cheese on the other half. I even showed her a youtube video that the meat should spread the whole bread. She did it, then charged me for double meat. Another time the man rolled the flatbread along the long side, and had to take out ingredients to make the bread roll up, and insist this is "how v'ee always make it". Subway, please, do the locals a favor, shut this place down.
Employees are rude! They have horrible customer service. The Italian herb & cheese had no cheese on it. My wife’s order was simple and yet they could not fulfill the order correctly. Went as far as making snide comments under their breaths to my wife as well. Why are you going to be in the service industry if you can’t provide good service.
Absolutely horrible customer service, All the vegetables look like they were a day old… No cookies, no restroom extremely horrible the worst subway
PLEASE, shut this branch down, so we can get some normal food from other fastfood brands who could take the shop. As a frequent Tahoe skier I came here multiple times, none of which I left with the slightest satisfaction. The Indian man and lady don't even know how to make sandwiches, but are arrogant. They talk to each other and ignore customers, or play with their phones if they are not both there. They put the tiniest amount of protein and insist they were doing it correctly. One time the lady only put steak on half of a footlong bread, and cheese on the other half. I even showed her a youtube video that the meat should spread the whole bread. She did it, then charged me for double meat. Another time the man rolled the flatbread along the long side, and had to take out ingredients to make the bread roll up, and insist this is "how v'ee always make it". Subway, please, do the locals a favor, shut this place down.
stay away from this subway, you will get food poisoning. Nothing fresh there
This Subway restaurant was so disgusting before entering into this place the front of the restaurant where the Subway sign is has dirt everywhere and Cigarette Buds me and my fiancé went here to grab lunch while on our way to another state and the customer service here was so horrible as soon as we went in no one greeted us the worker there it was an Indian woman. She was just sitting there on her phone Talking to another Indian man, she did not greet us either welcome us before she even prepared our sandwich. She supposed to wash her hands. She did not do that. She just put on gloves and started our meal. Her attitude was very Standoff she had no customer service and she also overcharged me and my fiancé for two meals we spent almost $100 and she made her own price on there. I tried calling the number and the number is not in service. I searched up her store franchise number and it’s going back to someone else subway store. Please do not go to this place because not only are they rude and disgusting but they are also scammers My fiancé went to use the restroom and had to rush right back out because the bathroom was so filthy. We do not recommend anyone dining in here choose somewhere else because they don’t prioritize their customers. I give them a zero star if I could, but I only chose one star.
The lady on counter . I ask her can I use the restroom before order she don’t allow me to use the restroom. She said restroom close for no reason.
Absolutely horrible customer service, All the vegetables look like they were a day old… No cookies, no restroom extremely horrible the worst subway
Restroom always closed $ employees are rude! Horrible customer service I’m not gonna come back again
The employee was so rude. She even doesn’t know how to take an order. She didn't know how to behave with the children. I do not recommend or anyone to stop here. It’s not worth it.
Nobody inside but every single table absolutely gross and disgusting with food and crumbs. Little kids running around the back of the restaurant...do they have food handler and prep cards? Rude staff..prices are a joke. Ate here to avoid becoming the Donner party only
Employees are rude! They have horrible customer service. The Italian herb & cheese had no cheese on it. My wife’s order was simple and yet they could not fulfill the order correctly. Went as far as making snide comments under their breaths to my wife as well. Why are you going to be in the service industry if you can’t provide good service.
I order foot long egg and cheese sandwich. She put 3 egg, and I asked her to add one more. She was so mad, and and rude. I'm not gonna stop here again.
Bad customer service. The restroom was dirty. There was paper all over the floor. Plus, the restroom smelled. There was lots of trash in front of the place. The veggies looked old and wilted. I do enjoy lots of fresh veggies on my sandwich. I'm not stopping there unless I have to use the restroom or get gas.
I just stopped by because I have a long road trip and I got hungry. I walk in and the staff members are sitting down eating playing on their phones. They’re irritated that I came in to order when I asked for something because I am pregnant and I needed something done a certain way I asked for grilled chicken instead of a different type of meat, he told me he couldn’t substitute it and it was too late to change it. He was very disrespectful and rude. I don’t think I have ever had such bad customer service from any person in my life. He also had a girl standing behind the line staring at me. Did not say a word. When other people came in she just stared at them. I am dumbfounded on how rude that encounter was. And he made me pay for a sandwich that I can’t even eat. Also to top it all off when I asked for certain toppings he put like 3 olives 2 strands of lettuce and was going to charge me for the avocado that the sandwich came with. I’m very upset and disappointed in this encounter.
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100 Cisco Rd, Soda Springs, CA 95728
Cisco Grove, CA 95728
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