Went to In-N-Out wait time was very short, i’m a picky eater so I didn’t want salt on the fries and I wanted light sauce burger well done. Everything came out wonderful, servers came by two times and asked if we needed refills. I highly recommend, It’s a great change. Welcome to Lebanon

I cannot express how excited I am that In n Out has come to the east!!!!! I am from Cali and this place is a staple from home that I deeply missed! Now I just need it to come to Knoxville or Sevierville and I'll be a happy camper! Fresh fries, fry sauce, it's all amazingly good, not to mention the Bible versus on the wrapper and cups and fry boats! Hands down must have! And don't forget to ask about their off menu items like animal style!

Friendly staff, fast service, low prices, and the classic In-N-Out taste you expect! Well done In-N-Out and welcome to Tennessee!

Came from Louisville! A little bit of Cali we've missed! In line for 57 min, worth the wait! The traffic control was amazing so very organized! No complaints ts here!

Amazing food. I grew up with In N Out Burger in Los Angeles area. Now I can enjoy it in Tennessee.

Great place to eat! We went for lunch and only waited for about 30 mins. We are outside on the patio with the heaters going. It was great. The staff is so kind and helpful

I understand now! Burger, fries, and a drink for $8!? The burger is delicious. The tomato is perfectly sliced, and the fries are exactly what I needed! I understand why everyone was waiting hours!

Look I'm California born and raised, I know In-N-Out, I love it, I had it at my wedding and I've easily had it several hundred times in my life at this point and THIS In-N-Out is by far the best one I've been to! When part of my order was wrong it was joyfully corrected by a wonderful employee named Harlie he was so kind and he even brought the food to our table. The service was outstanding as well as the food, I mean it is In-n-out so of course the food was outstanding and my 5 year old daughter who is a picky eater said the burger was 100 million good. We got there on a Wednesday morning about 10ish min before their official 10:30 open time and there were already people who had gone through the drive thru and got their food as well as people already inside eating. We were able to walk right up and order and the food was to us in about 10 min. The line wasn't even close to being out the door by the time we left. They're well staffed and there to serve you well and with a smile. It was wonderful to have a bit of my CA upbringing in my new home of TN. Thank you In-N-Out Lebanon we will be back even if it takes us 2.5 hours to get to you!

We are from California. We've been in Tennessee for a couple of years. We haven't found good food places (restaurant or fast food) in Tennessee that we LOVE. So we were excited when In N Out came to Tennessee. It was always one of our favorites in California. We actually drove for almost 3 hours to get to Lebanon. We were so happy that everything had the same great quality as it did in California. The staff were all so kind and helpful. The food was delicious. It was crazy busy but everyone waited with enthusiasm to have the best burger in Tennessee. Thankful they are always true to their name, no matter where home is❤️

Okay let me start with parking. If you are unlucky enough to come during lunch, you will be parking 3 buildings away. They do have signs directing you, which is nice. The line to get in the restaurant to order went really fast. They have someone at the door that prevents people from just flooding the lobby which is nice. The staff is awesome and super nice. The restrooms are clean. Pretty much every area is clean. We were able to find seats shortly before our food was ready. Everyone was actually rather patient about it. The food was delicious. It didn’t make me feel bloated after, and it didn’t taste greasy. It’s a well-oiled machine. Can’t wait to go back.

What a treat to have In-N-Out in Tennessee! This place was really busy, even at 4pm, but the service was quick and friendly. There was plenty of parking and there were employees in the parking lot to direct you for dive in parking or drive thru. The food was great and consistent with In-N-Outs in other states.

What can I say, comng from California their food is the best. Always consistent in flavor and service. People look forward to it because it is good always. Wherever you go in California it is the same quality.

I've been to In-N-Out many times out west but this is some of the fastest service I've ever gotten anywhere. They had an army on staff and everyone was very friendly. It was packed but I had my order done and food in hand in prob well under 10 mins.

Just like I remember but better! Can't wait for the Cookeville store to open. But until then I'll return to Lebanon. Already been twice!

+1

Easy to see why it is such a popular option and people are waiting in line. Our experience was excellent took no time at all to get from the parking lot in to place our order. The food was delicious Great Value and excellent service, the hype is well-deserved.

Lives up to the hype and then some! Friendly service, great value, and most importantly fresh ingredients. “Quality you can taste”, I completely agree.

+1

SO HAPPY to finally have In-N-Out in TN! Since my husband & I moved from AZ in 2019 I've missed it so much! Just waiting for the Knoxville one to open. Of course Morristown would be nice (hint hint) 🤭 🍔🍟🥤

Thank God you came east! You are very much welcome. Praise be to In and Out Burger for their friendly service, sensible pricing, and orderly procedures. Long live In and Out Burger!

+2

Place seems like it will always be packed but at 10pm on a Friday we parked and got food within 20 minutes. Food was amazing, exactly what I was hoping for. Can't wait to see them come east to Knoxville!

It's new but the wait isn't long! we arrived at 10:45, stood in line for 15 mins and had our food 15 mins after we ordered. It's definitely worth it!

+3

In-N-Out is such a great place to get a burger. And you'll get your food quick!!! They could be busy as ever and the staff does such a great job to get you in and out with a smile. 10 out of 10

Great tasting burger and fries, everything was fresh and made of real food. A definite solid choice for a stop and the price wasn't ridiculous.

+2

When I stopped by this time I was able to get in the drive through, so I went through and it was faster than the last time I went which took 20-30 minutes to get through the drive through so if the drive through is full you will not get your food very fast. It’s a great place if they are not busy. Double burger and animal style fries in photo below.

Love me some In-N-Out! Grew up with it in Cali and super pumped it's now in my hometown again and get to share the amazing In-N-Out experience with My family!

+5

First time having In-N-Out in Tennessee. It was perfect. Everything was great. Even with the crowds from it being a new location, it was managed and handled so well.

I have been waiting for this since I moved from California 10 years ago. In-N-Out Burger has finally breached the East Coast and they sunk their claws in on the grand opening. The lines are still long, but they push through the orders like crazy. Efficiency is a high-point here. I was incredibly hopeful that the food quality was going to remain the same, "as I remembered" and boy it did. If you want to go to the West Coast only for In-N-Out, they cut the travel down and brought it over. Excellent place, great prices, high quality, friendly and hard-working staff.

Excellent Food, friendly service! Fresh burgers & fries as always. Strawberry shake was on point also. 2 people can eat for $24...

This place has the drive-thru down to a science. We drove up and there were four lines and they staggered who was going into one line and I'm telling you we really were not in line very long. No longer than a regular single line Saturday night. And the burger was absolutely to die for. Fresh and delicious. Can't wait to go back again.

My daughter, her friend and myself all stayed at a nearby hotel for girl's night and we were driving around and realized there was an In n Out in Lebanon, 5 minutes from our hotel. We came for lunch and the drivethru moved really quick. The food was good and the girl who took our order was very pleasant. My daughter's friend had never had In n Out and she loved it.

It doesn't matter what one you go to Texas, Arizona, Utah, Idaho , California or now Tennessee you know it is always cooked the same and the taste is amazing.

I am originally from California so its awesome to have In-N-Out burger here the service and staff and food was excellent its worth a two hours drive to eat here 😋

Hopefully TN In-N-Out lovers will enjoy their own locations so mine can get to a normal traffic level! Very happy they're in TN.

We had an incredible experience at this location! It’s been open for about two months as of this review and the staff is as efficient as ever and service was so quick. The food was excellent quality and delicious. Everything was fresh and prepared exactly as ordered (even with slight modifications). We would absolutely visit again when passing through town! It was a true “in and out” experience 😉

Not new to In-N-Out, but this was my first time visiting one in Tennessee. Yum! I'm never disappointed. And my new to In-N-Out friends who were with me enjoyed it as well. I know I'll be back... and I'm pretty sure they will be too!

My family and I really enjoyed our two visits. The food was fantastic and just as good as we remembered. We made a special trip to get the best burgers! The service was great, and the staff were friendly, answering our questions and sharing recommendations about their secret menu. I definitely recommend eating here, but be aware that it gets very busy! If you don’t have time to wait, I suggest going later in the year when it might be less crowded.

We drove an hour out of our way to come here and it was so worth the trip! At 10:30 AM the parking lot was packed and the drive thru too. We placed our order and it was ready so quickly- no waiting. The burgers were hot and fresh, totally amazing! This was my first In and Out Burger in 2 years since I was in Las Vegas. Im really glad you have put stores further east- now you just need to put one near Cincinnati, OH!!!!

Went on a Sunday afternoon - wait time was only 10-15 minutes by drive through. The food was fresh and flavorful. The service was prompt, kind and smiley! I also appreciated the reasonable and more affordable prices.

Come here often & the staff is always friendly & fast! I always order from the "Secret Menu" and have it written down on my phone & they ALWAYS get it right! Just as good as any California location! Happy to finally have one here!

I've been to many In-N-Out burgers, I know it will take some time to get the making of a burger down, the meat patty was very thin, tasted more like a lettuce & tomato sandwich and the spread, very little was not the correct amount on the burger. Service was fast, restaurant clean, get there early as the lines are long. I try it again in a few months, I do hope it gets better!

I waited for In-N-Out at East Coast for 17 years sense I moved from California. Still is not in my location I came to this location from Lexington KY specifically for In-N-Out dinner. My all four Kids have born in KY loves this place to. Let me tell you big community in Lexington KY who moved from CA wanting you here. Cheeseburger like always the BEST IN ALL 🇺🇸

The food and service were excellent! Exactly what you would expect from an In-N-Out. The lines are long rn but the staff is handling everything with grace. The burgers and animal fries are fantastic! You will not be disappointed!

This is by far, the BEST fast food you'll ever have in your life, bar none. They don't franchise and they don't own freezers. Everything is shipped in fresh daily, so that supports local farms and ranches too. Check out the website for their "not so secret menu" and customize your burger and fries the way you want it. Animal style is the best option to be honest. Now that we have In N Out, I have no need to eat anywhere else but home.

The wait is worth it. There's an app with a wait time that is close to right. The double double is good and fresh. The fries are good if you want crispy go with well done. Had a black and white shake, it was good. The workers were friendly. A little over $50 for 5 people is reasonable.

This place remains our family's number one choice for tasty and affordable burgers. It's still very crowded, so we're only offering takeout for now. We really hope the corporation opens more restaurants across the state soon. 🤗

This place is always packed, you know that it is really good. Always a wait. Whataburger no wait. Who do you think is better 🤔 😏 🤣

+6

Perfectly consistent with the In-N-Out experience anywhere else in the world. You can't beat the value proposition! There was a little bit of a line because this is a new location, but the staff was efficient and the food was great.

We absolutely love that we finally have In N Out in Tennessee! We absolutely loved the food and service! Will definitely be coming back even though its a 2.5 hour drive one way for us to get there!

Well done!! Forst time having on the other side of the country and it didnt disappoint!! California raised and living in the mid west this has been missed! Waited a month after opening to avoid crazy lines, probably 17+ people working!! We went inside, ordered right away, maybe waited 15 mins for food, was hot and perfect! We ate in the car because it was really packed inside, but no big deal! Glad to know theyre just a road trip away now!

I see why this place is loved! It's the people! What an amazing crew who was damn near dancing to keep everything moving smoothly. The level of cooperation is maximized! They serve pretty darn fast and at a non-stop pace from dawn till dusk. Bravo!

Amazing food and fast service, but too crowded. Will have to wait for a place to seat and pounce on it or someone else will get it. Probably worth going through drive thru instead.

+1

As someone who's been waiting YEARS for In-N-Out to make it to Tennessee, I can honestly say: it was worth every second of the wait. I hit up the Lebanon spot (super close for us in Mount Juliet/Nashville area) right after they opened, and wow – they absolutely delivered the classic West Coast magic. The Double-Double is perfection: two fresh, never-frozen patties grilled to juicy ideal, melty American cheese, crisp lettuce, tomato, and that signature spread that ties it all together. The bun is soft but holds up without getting soggy. Animal-style fries? Game-changer – those extra-spread, grilled onions, and melty cheese make them dangerously addictive. And don't sleep on the vanilla shake – thick, creamy, and just the right amount of sweetness. What really stands out is the freshness – you can taste that nothing sits under a heat lamp. The crew was incredibly friendly and efficient, even with the crowds (pro tip: go during off-peak if you can, but the line moves fast). The restaurant is clean, bright, and has that classic In-N-Out vibe with Bible verses on the cups (nice touch). Tennessee just got a whole lot better. This isn't just a burger joint – it's an experience we've been missing. Already planning my next run for a 4x4 animal-style. If you're anywhere near Middle TN, stop what you're doing and go. You won't regret it. In-N-Out, thank you for finally coming home to us! 🍔🙌 ❤️

This place is incredibly busy, even at 12 am! We had to wait an hour for our pickup order during the day. I think dine-in is much faster, but there’s no seating during the day. People just stand anywhere to enjoy their meals. I don’t recommend the animal fries, the burnt onion will ruin the whole dish. If you’re not a fan of onions, just say no. The extra special sauce, extra pickles, extra chili pickle are a must-try. Eat it right there, do not pack it home or drive long way. The staff is friendly and helpful, and the overall atmosphere is great. I’m definitely in for a location in Atlanta. Please bring good foods to Atlanta!!

It had been three years, almost to the date since we had In N Out back in California before we moved out East. It's worth the 3 hour drive from where we live now, and our drive through line was only a 30 minute wait for the best fresh fast food you'll ever enjoy. From joining the line to getting the food on our laps, it was well worth it! So filling, and with that taste of real food, nothing can replace the beauty of this: God's resteraunt. A wonderful place to make memories, and enjoy the fun retro atmosphere, and the most friendly of staff. It's always a pleasure. Untill next time, In N Out, we will be seeing you again.

We have many friends from the West Coast or those who have visited the area...all of them sing In and Outs praises. Couldn't wait to try them after we saw Christmas lights December 2025. We were told for the drive thru it would be a 45 minute wait, and they were right pretty much down to the minute. The menu is simple, but let me just say what they serve is amazing! You can taste each ingredient is high quality. We ordered the cheeseburger and animal style fries. Best fast food cheeseburger ever!! It was so fresh and the flavor was amazing. Fries were perfectly cooked, and we loved the option to choose how we wanted them cooked. Animal style was definitely the way to go. Can't wait for many more stops here, and the prices can't be beat. We didn't try the shakes, but are excited to on our next visit.

Absolutely thrilled to have this location open in Tennessee. For handling so many customers, Lebanon staff are doing it well. I waited in line outside for maybe ten minutes around 10:30am to order and they gave us Tennessee INO stickers. The quality of the food was excellent. I think the cheese on my animal fries hardened because it was 20 degrees out. But overall, great experience, just like CA and NV which I regularly frequent. Restaurant was clean and well taken care of. I did the drive thru on another occasion and they make sure you go in order and no one cuts. They made my order right both times, but if you EVER have an issue, just tell them and they’ll make it right.

The drive thru wait took about 30 min which truly wasn’t bad for how busy it was. Every single worker there was so kind! 10/10 on customer service. The line moved pretty quickly. The burger was delicious and just as I remembered when I tried one from in-n-out in Vegas for the first time. The shakes were amazing as well. We will absolutely be returning and so happy to have one near us.

Great experience at this In-n-Out! Friendly service from the door all the way to the exit. We were greeted upon entry, the cashier was nice and thorough, and other staff members were walking around asking if people needed refills and helping to pick up extra trays. The food was, of course, SO good. Very fresh. We got one burger protein style and it was good and not soggy at all. The fries were hot and crisp. The restaurant and restrooms were clean. Hope to go back soon!

Ive been to In n Out in four states and every single time it has been amazing quality, taste, customer service, and speed. Even when I visited after the grand opening in Tennessee, I waited 25 minutes for my food in a line of at least fourty. When I got my food, it was freshly made and still hot. The quality is always amazing here, no matter the time of day or how busy they are. The lobby was clean even with how packed it was and while I was sat down, an employee was walking around checking on people. He got me a drink of water, he came with kindness and a smile on his face. All the workers had amazing service skills and welcoming body language. I recommend In n Out for anyone looking for a good quality burger and customer experience better than anywhere else. Usually restraunts like this are overhyped, but I've never been disappointed.

First time ever to an In-N-Out and loved it! Loved the pink lemonade! The second sandwich I got I asked for extra of their special sauce! It was great! For the burgers made “animal style”, which is just mustard infused meat. Was so good with the lettuce, sauce, pickles and onions. I didn’t get the tomato. The lettuce is very fresh! It all was! I did a mistake and ordered extra crispy fries. To me, that’s too much. Should have gotten original. But you can watch them cut the fries FRESH! Will be stopping again!!!!

Just visited the new In-N-Out in Lebanon, TN, and it was fantastic! The food was delicious, but what truly stood out was the service. Every single staff member we interacted with was polite, professional, and genuinely friendly, even with all the chaos of a busy opening. Huge shout-out to the entire team for handling everything so well. Five stars for the service alone! Thanks for the great burgers and an awesome experience. Highly recommend!

Food was great fresh and full of flavor! I did get cold fries so hopefully next time I get some freshly fried ones! Shake was amazing and service and atmosphere was friendly and clean!

Awesome service!! First time and it was great! Make sure you search up how to order cause the animal style was amazing! Came in and there was no wait! High recommend

Just like how I remember! The wait was worth it because our food was warm, fresh, and delicious. We went through the drive through and it took about an hour from the back of the line to receiving our food which wasn't bad considering the long line. They were very organized and gave clear instructions on where to go. There was no honking or chaos, it was great. The man who took our order was very sweet and even came back to confirm our drinks which was appreciated. Then another worker confirmed our order and was very upbeat and made the experience even better! I also appreciate that they wear their hair up and in hats which has been something I notice isn't always common in Tennessee and have had some incidents because of it. Thank you for being fresh, clean and kind In-N-Out!

This is only my second time at an In and Out. The other time was in California 4 years. The food was good as were the staff. I loved going in and sitting down instead of eating in the car. The prices are very good. The neopolitan shake was ok. All in all I love this place

CRAZY! We've been to many In-N-Out's in Texas and on the west coast, but we have never had an experience like this. We could not believe how mobbed this place was/is. We planned to get here a few minutes before they opened (per their posted hours), yet it looks like they had been open all morning. Our order number was 89!!! Regardless, we were literally "in-n-out" in about 30 minutes! The food...if you've had it before, than you know. If you never had, it is a need to, or should I say MUST EXPERIENCE. The beef is so fresh, juicy, and perfectly cooked. You can hear the crunch of the lettuce as you sink your teeth into each bite. The tomato was just picture perfect and had the right amount of juice. Cheese was perfectly melted. While the fries aren't crispy as most places, that doesn't matter, because you can actually taste the potato it was freshly cut from. Personally, I love getting my burger animal style. Remove both of the wrappers and eat it over the fries. It allows the juices to drip from the burger to the fries so you don't lose a drop. This is a must for anyone whether you have been or not. We drove from the Knoxville area, for over 2 hours to enjoy this scrumptious meal. It is something worth the drive, besides, we couldn't wait any longer for them to open the one in Knoxville, knowing there was a location so close. Plan to get there early! For those who are not aware and want something different, google their "secret menu".

In-N-Out Burger in Tennessee… what is the world coming to? All I can say is holy crap—this place is everything you want it to be, without having to go all the way to the West Coast. In-N-Out is just amazing. The double burger loaded up, the fries—where can you go wrong? And the price? Holy Moses. Somebody forgot to tell them it’s 2026 because they’re still charging what feels like 2025-and-a-half prices. I cannot wait to go back again. If you’ve been missing In-N-Out or never had it before, this spot absolutely lives up to the hype.

Danny

New onion rings is amazing, also strawberry shake is enhanced by dipping fries into it. Miss old concrete style shake but still very fresh full of flavor, not headache inducing sweet level but creamy rich amazing flavor shake as always. Also burgers are great as long as you request well done burger

Olivia McMillian

We have many friends from the West Coast or those who have visited the area...all of them sing In and Outs praises. Couldn't wait to try them after we saw Christmas lights December 2025. We were told for the drive thru it would be a 45 minute wait, and they were right pretty much down to the minute. The menu is simple, but let me just say what they serve is amazing! You can taste each ingredient is high quality. We ordered the cheeseburger and animal style fries. Best fast food cheeseburger ever!! It was so fresh and the flavor was amazing. Fries were perfectly cooked, and we loved the option to choose how we wanted them cooked. Animal style was definitely the way to go. Can't wait for many more stops here, and the prices can't be beat. We didn't try the shakes, but are excited to on our next visit.

Thuan Vo

This place is incredibly busy, even at 12 am! We had to wait an hour for our pickup order during the day. I think dine-in is much faster, but there’s no seating during the day. People just stand anywhere to enjoy their meals. I don’t recommend the animal fries, the burnt onion will ruin the whole dish. If you’re not a fan of onions, just say no. The extra special sauce, extra pickles, extra chili pickle are a must-try. Eat it right there, do not pack it home or drive long way. The staff is friendly and helpful, and the overall atmosphere is great. I’m definitely in for a location in Atlanta. Please bring good foods to Atlanta!!

GraceAnne Hoss

It had been three years, almost to the date since we had In N Out back in California before we moved out East. It's worth the 3 hour drive from where we live now, and our drive through line was only a 30 minute wait for the best fresh fast food you'll ever enjoy. From joining the line to getting the food on our laps, it was well worth it! So filling, and with that taste of real food, nothing can replace the beauty of this: God's resteraunt. A wonderful place to make memories, and enjoy the fun retro atmosphere, and the most friendly of staff. It's always a pleasure. Untill next time, In N Out, we will be seeing you again.

Kelly Burr

Absolutely thrilled to have this location open in Tennessee. For handling so many customers, Lebanon staff are doing it well. I waited in line outside for maybe ten minutes around 10:30am to order and they gave us Tennessee INO stickers. The quality of the food was excellent. I think the cheese on my animal fries hardened because it was 20 degrees out. But overall, great experience, just like CA and NV which I regularly frequent. Restaurant was clean and well taken care of. I did the drive thru on another occasion and they make sure you go in order and no one cuts. They made my order right both times, but if you EVER have an issue, just tell them and they’ll make it right.

Amanda O’Leary

The drive thru wait took about 30 min which truly wasn’t bad for how busy it was. Every single worker there was so kind! 10/10 on customer service. The line moved pretty quickly. The burger was delicious and just as I remembered when I tried one from in-n-out in Vegas for the first time. The shakes were amazing as well. We will absolutely be returning and so happy to have one near us.

xtc ser

Ive been to In n Out in four states and every single time it has been amazing quality, taste, customer service, and speed. Even when I visited after the grand opening in Tennessee, I waited 25 minutes for my food in a line of at least fourty. When I got my food, it was freshly made and still hot. The quality is always amazing here, no matter the time of day or how busy they are. The lobby was clean even with how packed it was and while I was sat down, an employee was walking around checking on people. He got me a drink of water, he came with kindness and a smile on his face. All the workers had amazing service skills and welcoming body language. I recommend In n Out for anyone looking for a good quality burger and customer experience better than anywhere else. Usually restraunts like this are overhyped, but I've never been disappointed.

Jessica Vagts

Great experience at this In-n-Out! Friendly service from the door all the way to the exit. We were greeted upon entry, the cashier was nice and thorough, and other staff members were walking around asking if people needed refills and helping to pick up extra trays. The food was, of course, SO good. Very fresh. We got one burger protein style and it was good and not soggy at all. The fries were hot and crisp. The restaurant and restrooms were clean. Hope to go back soon!

Samantha Woodruff

Just visited the new In-N-Out in Lebanon, TN, and it was fantastic! The food was delicious, but what truly stood out was the service. Every single staff member we interacted with was polite, professional, and genuinely friendly, even with all the chaos of a busy opening. Huge shout-out to the entire team for handling everything so well. Five stars for the service alone! Thanks for the great burgers and an awesome experience. Highly recommend!

Imagen Jewel

Just like how I remember! The wait was worth it because our food was warm, fresh, and delicious. We went through the drive through and it took about an hour from the back of the line to receiving our food which wasn't bad considering the long line. They were very organized and gave clear instructions on where to go. There was no honking or chaos, it was great. The man who took our order was very sweet and even came back to confirm our drinks which was appreciated. Then another worker confirmed our order and was very upbeat and made the experience even better! I also appreciate that they wear their hair up and in hats which has been something I notice isn't always common in Tennessee and have had some incidents because of it. Thank you for being fresh, clean and kind In-N-Out!

Josh B

In-N-Out Burger in Tennessee… what is the world coming to? All I can say is holy crap—this place is everything you want it to be, without having to go all the way to the West Coast. In-N-Out is just amazing. The double burger loaded up, the fries—where can you go wrong? And the price? Holy Moses. Somebody forgot to tell them it’s 2026 because they’re still charging what feels like 2025-and-a-half prices. I cannot wait to go back again. If you’ve been missing In-N-Out or never had it before, this spot absolutely lives up to the hype.

William Clark

This is only my second time at an In and Out. The other time was in California 4 years. The food was good as were the staff. I loved going in and sitting down instead of eating in the car. The prices are very good. The neopolitan shake was ok. All in all I love this place

King kai

My family and I really enjoyed our two visits. The food was fantastic and just as good as we remembered. We made a special trip to get the best burgers! The service was great, and the staff were friendly, answering our questions and sharing recommendations about their secret menu. I definitely recommend eating here, but be aware that it gets very busy! If you don’t have time to wait, I suggest going later in the year when it might be less crowded.

Becki Spaulding

We drove an hour out of our way to come here and it was so worth the trip! At 10:30 AM the parking lot was packed and the drive thru too. We placed our order and it was ready so quickly- no waiting. The burgers were hot and fresh, totally amazing! This was my first In and Out Burger in 2 years since I was in Las Vegas. Im really glad you have put stores further east- now you just need to put one near Cincinnati, OH!!!!

D Brunette

I've been to many In-N-Out burgers, I know it will take some time to get the making of a burger down, the meat patty was very thin, tasted more like a lettuce & tomato sandwich and the spread, very little was not the correct amount on the burger. Service was fast, restaurant clean, get there early as the lines are long. I try it again in a few months, I do hope it gets better!

Leonid Boreyko

I waited for In-N-Out at East Coast for 17 years sense I moved from California. Still is not in my location I came to this location from Lexington KY specifically for In-N-Out dinner. My all four Kids have born in KY loves this place to. Let me tell you big community in Lexington KY who moved from CA wanting you here. Cheeseburger like always the BEST IN ALL 🇺🇸

Lena Mazur

CRAZY! We've been to many In-N-Out's in Texas and on the west coast, but we have never had an experience like this. We could not believe how mobbed this place was/is. We planned to get here a few minutes before they opened (per their posted hours), yet it looks like they had been open all morning. Our order number was 89!!! Regardless, we were literally "in-n-out" in about 30 minutes! The food...if you've had it before, than you know. If you never had, it is a need to, or should I say MUST EXPERIENCE. The beef is so fresh, juicy, and perfectly cooked. You can hear the crunch of the lettuce as you sink your teeth into each bite. The tomato was just picture perfect and had the right amount of juice. Cheese was perfectly melted. While the fries aren't crispy as most places, that doesn't matter, because you can actually taste the potato it was freshly cut from. Personally, I love getting my burger animal style. Remove both of the wrappers and eat it over the fries. It allows the juices to drip from the burger to the fries so you don't lose a drop. This is a must for anyone whether you have been or not. We drove from the Knoxville area, for over 2 hours to enjoy this scrumptious meal. It is something worth the drive, besides, we couldn't wait any longer for them to open the one in Knoxville, knowing there was a location so close. Plan to get there early! For those who are not aware and want something different, google their "secret menu".

John Riley

This is by far, the BEST fast food you'll ever have in your life, bar none. They don't franchise and they don't own freezers. Everything is shipped in fresh daily, so that supports local farms and ranches too. Check out the website for their "not so secret menu" and customize your burger and fries the way you want it. Animal style is the best option to be honest. Now that we have In N Out, I have no need to eat anywhere else but home.

Impressive to see the training taking place. Very professional and moved thru the line quickly. As far as food. Just another fast food burger and was nothing special or worth all the hype. It was average at best. Better burger next door at chili's for about the same price.

Food is very good. Only 4 stars because of sunflower oil. There are alternatives that are not inflammatory.

In n out in about 35 minutes. Pretty chaotic inside but hopefully it will get better. The tables definitely aren’t meant for overweight southerners haha a family of four split two entire booths due to the size which was frustrating for those waiting. Fries were meh, shake was okay and the burger was really good! You can tell they work hard on training and producing a fast food experience a cut above the rest. Pricing was also refreshing in comparison to other fast food restaurants!

Service was great and friendly Rafael basically was great and brought our food to our table. Great service great personality. Food was good.

We waited nearly 6 weeks c after it opened to eat at this location due to the long lines. On this Tuesday night we were able to drive up and order with no wait. The double double was good. The animal fries were good. The chocolate shake was good. I feel like other chains are just as good. We spent $26 on dinner for two.

Waited maybe 30 min in line , had heaters outside and passed out merch for kids. Once ordered, took maybe 15 -20 to receive food. All accurate, food was pretty good. Staff were friendly ,newer establishment so lots of staff were from the traveling team. We went to check the hype. It was good. Loved what it represents

First time having in TN. Food was great and they manage parking and line to get into restaurant very good.

+1

It's great to have INO here in TN. The moved the masses of people along very efficiently. Can't wait until you can just walk in and order without the line outside down the sidewalk. Could use some more seating for all the people that are going to eat at the new locations. But, definitely love me a Double Double!

The food was pretty good but not as fantastic as I had remembered from my time in Vegas. A good burger but not five stars. If you plan on coming expect a pretty decent wait. I would recommend coming when they first open to avoid crazy long lines.

The hype was huge! The lines, long!! The buildup, dramatic!!! The burger? OK. They're tasty. Kind of small. Juicy, yep. Fresh, yep. But just OK. I think of you're going to have kids taking your orders in line to speed it up, bottlenecking it with the cashier erases that. Give them card readers. Here's the Breakdown: Probably one of the best fast food burgers out there but just OK +4 Stars I'd eat there again

Decided to bite the bullet and wait in line to try out, in and out. We went inside and were able to order in a few minutes. The wait after ordering was roughly 15 minutes. We went for regular menu items (not secret) since we had not been before. I had heard several people’s opinions before going and i agreed with them all. The Double Double burger was very good. The french fries were kinda… Meh. They went stale rather quickly🤷‍♂️ The amount of folks standing waiting for orders crowds the tables of those trying to eat. Great for business, not so great for diners. I will wait until they slow down before going back.

Not a place for picky people. The quality of the food is fine, but the menu is so simplistic they don't even have the standard condiments that one would expect. All they have is their "spread" which tastes like a weird ketchup. My recommendation is to bring packets of whatever you prefer on your burger with you and fix what they're unable to.

Burger was mid and the fries were a major thumbs down. Kinda like cardboard. Would rather of had 5 Guys or Wendy's. Some people in my party did like their burgers but the fries were agreed upon by everyone.

I finally tried In-N-Out Burger for the first time. Actually, I tried to go about two weeks ago. I drove about 20 minutes to get there, but the line was unbelievably long. The drive-thru line was huge, and the line inside the store was also very long, so I ended up leaving. This time I went on a Friday around 4 p.m. It was still busy, but not as crazy. I was able to find a table right away, and the drive-thru line looked much shorter. We ordered three Double-Double burgers and Animal Style fries with extra crispy fries. The total was about $40. Since it was my very first time at In-N-Out, I had pretty high expectations. The first thing I tried was the fries, and honestly they surprised me. Maybe because we ordered them extra crispy, but they felt very dry. I kept thinking about it while eating… can something be both crispy and dry at the same time? It was a new experience for me. The Double-Double burger was good though. It was nicely juicy and a little greasy in a good way, with fresh vegetables inside. The flavor was simple but satisfying. One thing that really surprised me was the number of employees. There were so many people working behind the counter! The cooking and ordering space didn’t seem that big, so I wondered if it might feel crowded for them. But the staff were extremely friendly, which was nice to see. The food took a little time, but it still came out fairly quickly. The restaurant atmosphere was lively and busy. It felt energetic, but there were not a lot of seats, so it can feel crowded when it’s busy. Many of my friends absolutely love In-N-Out and talk about it like it’s the best burger ever. But honestly, for me it was just okay. It was good to try, but it didn’t really impress me as much as I expected. The funny thing is that the next day I had a Double Quarter Pounder meal from McDonald's, with fries, and I personally enjoyed it more. The fries especially reminded me why I like McDonald’s fries so much. And with a discount, the whole meal was only about $20. So overall, I’m glad I tried In-N-Out at least once. It was a fun experience, but for me, trying it once was enough. 🍔

Excellent burger BUT when I was walking up to the front door there was an employee walking out with his nose dripping and two napkins blowing loudly. Luckily I arrived after his departure. The price is amazing! I never thought a Double-Double would be so inexpensive and the fries are amazingly fresh with the perfect amount of salt, not to mention a thick, creamy shake for a chaser. The crew here was super efficient at what they are paid to do and the restaurant was basically clean for having almost every single seat in the house full, as well as patrona standing everywhere. Being my first time ever at an establishment by this branding, I'm looking more forward to visiting other locations.

Second time having In-N-Out but first time at this new location. They were still very much in Grand Opening mode. Parking lot was full but able to get a spot. They still had some auxiliary parking and drive thru happening from Grand Opening. When we walked in there were three people taking orders at register so it was not a long wait. The biggest opportunity was finding a table. We were able to get one before our food was ready. The store was very clean. The workers have that old school look with uniforms and they call out your number when it’s ready. I ordered a double double animal style protein style with fries. The protein style is great because there is no bun to fill you up. This also allows the flavors to really come thru. My fries were ok. They just didn’t match up to the quality goodness of the burger. I would go again as it is better than other fast food chains. Just need them to come to Knoxville now. I know a few good locations that will do great business for them.

This location had only been open a couple of weeks. We were excited to go because we had lived in San Diego and had one less than a mile from us. It's a great place. When we arrived we discovered the drive thru window line was taking up 3 different parking lots. It was well planned out and management had a lot of workers staffed to make sure it was orderly. We waited in line for an hour. There were several spots where our order was taken, reviewed and reviewed again. When we got to the window, there were no less than 20 people in the drive thru area. They were all being trained. We received our order and it was not correct, which after it being checked so much was disappointing. When we ate the food, we were surprised because we knew what to expect and it was not as good as it should have been. It didn't taste the same. It was a waste of time waiting for a hour and a waste of money because it was not the quality we get in California. I don't know if they are just learning and don't have it down yet or if it will just be less than other restaurants. We do not plan to go back to the one in Lebanon, TN.

Kara Kwasniewski

This location had only been open a couple of weeks. We were excited to go because we had lived in San Diego and had one less than a mile from us. It's a great place. When we arrived we discovered the drive thru window line was taking up 3 different parking lots. It was well planned out and management had a lot of workers staffed to make sure it was orderly. We waited in line for an hour. There were several spots where our order was taken, reviewed and reviewed again. When we got to the window, there were no less than 20 people in the drive thru area. They were all being trained. We received our order and it was not correct, which after it being checked so much was disappointing. When we ate the food, we were surprised because we knew what to expect and it was not as good as it should have been. It didn't taste the same. It was a waste of time waiting for a hour and a waste of money because it was not the quality we get in California. I don't know if they are just learning and don't have it down yet or if it will just be less than other restaurants. We do not plan to go back to the one in Lebanon, TN.

Food was ok at best. Cool little atmosphere. Table covered in hair and not clean. Not impressive. Just an average burger. Nothing special. Definitely wouldn't sit in the ridiculous lines for this place. And 110% not my first choice for food.

It was ok but not worth all the hype. Typical fast food frozen burger. It was very busy but the staff are trained and kept everything moving. The burger was WAY TO SALTY. I told someone who just blew it off. The fries went but not cooked well. They were floppy and not cooked all the way. They should concentrate of food quality instead of speed. Price was right under 10 dollars for the combo single. Again price was fine service was good but quality of food…. ehe not so good

I'm sorry I was not impressed.. my burger had Little flavor. The fries were very salty and my sweet tea wasn't sweet the 1st time definitely not like the one in California😒. Waited exactly 1 hour. The people working outside were nice. Would I eat her again .. probably not

I went to this new location last night. From start to finish it took about 30 minutes total. Which isn't bad at all. I was expecting to wait at least an hour. Now getting to the food. The fries tasted very old and were over salty. Milkshake tasted like a mix, it wasn't bad. The burgers were over salty. Everything had so much salt on it that it burnt my tongue. Lastly if you get fries,get the animal fries. That's the only way to eat the fries.

Not worth the hype. Not even good. Flavorless burger, cardboard/room temp fries. Party of 3 all ordered the double double. So many better fast food burger options. We won't be back

I lived in So Cal for years and In N Out always had fresh, well-seasoned, and very tasty food. I finally decided to give In N Out in middle TN a shot. I wish I could get the 30 min I waited for my food and the money I spent back. I could not believe how dry, bland, unseasoned, and generally sub-mediocre the food was. Do yourself a favor and go to the Snow White diner in Lebanon for better burgers and fries. The service was good, the staff was friendly, but the food, which has the final word, was absolute garbage.

I want to start out saying that I love in and out burger, and was really excited to get to stop here. However, once I pulled in, the parking attendant who is directing traffic told me and no uncertain terms that I cannot enter their parking lot or go through their drive through. They told me I wasn't allowed because I have a 12 ft utility trailer behind my pickup truck. According to the parking lot employee, in and out burger does not allow trailers of any type on their property. Again, this is just a standard 12 ft utility trailer as you can see in the pictures. I argued with him for a minute, and one of his co-workers came over and explained to me in no uncertain terms that if I didn't leave they were going to call the police. Since that's their policy, I will never visit another In-N-Out Burger

Brokk

I want to start out saying that I love in and out burger, and was really excited to get to stop here. However, once I pulled in, the parking attendant who is directing traffic told me and no uncertain terms that I cannot enter their parking lot or go through their drive through. They told me I wasn't allowed because I have a 12 ft utility trailer behind my pickup truck. According to the parking lot employee, in and out burger does not allow trailers of any type on their property. Again, this is just a standard 12 ft utility trailer as you can see in the pictures. I argued with him for a minute, and one of his co-workers came over and explained to me in no uncertain terms that if I didn't leave they were going to call the police. Since that's their policy, I will never visit another In-N-Out Burger