KFC

Food was great fresh and full of flavor! I did get cold fries so hopefully next time I get some freshly fried ones! Shake was amazing and service and atmosphere was friendly and clean!

Awesome service!! First time and it was great! Make sure you search up how to order cause the animal style was amazing! Came in and there was no wait! High recommend

Just like how I remember! The wait was worth it because our food was warm, fresh, and delicious. We went through the drive through and it took about an hour from the back of the line to receiving our food which wasn't bad considering the long line. They were very organized and gave clear instructions on where to go. There was no honking or chaos, it was great. The man who took our order was very sweet and even came back to confirm our drinks which was appreciated. Then another worker confirmed our order and was very upbeat and made the experience even better! I also appreciate that they wear their hair up and in hats which has been something I notice isn't always common in Tennessee and have had some incidents because of it. Thank you for being fresh, clean and kind In-N-Out!

This is only my second time at an In and Out. The other time was in California 4 years. The food was good as were the staff. I loved going in and sitting down instead of eating in the car. The prices are very good. The neopolitan shake was ok. All in all I love this place

CRAZY! We've been to many In-N-Out's in Texas and on the west coast, but we have never had an experience like this. We could not believe how mobbed this place was/is. We planned to get here a few minutes before they opened (per their posted hours), yet it looks like they had been open all morning. Our order number was 89!!! Regardless, we were literally "in-n-out" in about 30 minutes! The food...if you've had it before, than you know. If you never had, it is a need to, or should I say MUST EXPERIENCE. The beef is so fresh, juicy, and perfectly cooked. You can hear the crunch of the lettuce as you sink your teeth into each bite. The tomato was just picture perfect and had the right amount of juice. Cheese was perfectly melted. While the fries aren't crispy as most places, that doesn't matter, because you can actually taste the potato it was freshly cut from. Personally, I love getting my burger animal style. Remove both of the wrappers and eat it over the fries. It allows the juices to drip from the burger to the fries so you don't lose a drop. This is a must for anyone whether you have been or not. We drove from the Knoxville area, for over 2 hours to enjoy this scrumptious meal. It is something worth the drive, besides, we couldn't wait any longer for them to open the one in Knoxville, knowing there was a location so close. Plan to get there early! For those who are not aware and want something different, google their "secret menu".

In-N-Out Burger in Tennessee… what is the world coming to? All I can say is holy crap—this place is everything you want it to be, without having to go all the way to the West Coast. In-N-Out is just amazing. The double burger loaded up, the fries—where can you go wrong? And the price? Holy Moses. Somebody forgot to tell them it’s 2026 because they’re still charging what feels like 2025-and-a-half prices. I cannot wait to go back again. If you’ve been missing In-N-Out or never had it before, this spot absolutely lives up to the hype.

Danny

New onion rings is amazing, also strawberry shake is enhanced by dipping fries into it. Miss old concrete style shake but still very fresh full of flavor, not headache inducing sweet level but creamy rich amazing flavor shake as always. Also burgers are great as long as you request well done burger

Olivia McMillian

We have many friends from the West Coast or those who have visited the area...all of them sing In and Outs praises. Couldn't wait to try them after we saw Christmas lights December 2025. We were told for the drive thru it would be a 45 minute wait, and they were right pretty much down to the minute. The menu is simple, but let me just say what they serve is amazing! You can taste each ingredient is high quality. We ordered the cheeseburger and animal style fries. Best fast food cheeseburger ever!! It was so fresh and the flavor was amazing. Fries were perfectly cooked, and we loved the option to choose how we wanted them cooked. Animal style was definitely the way to go. Can't wait for many more stops here, and the prices can't be beat. We didn't try the shakes, but are excited to on our next visit.

Thuan Vo

This place is incredibly busy, even at 12 am! We had to wait an hour for our pickup order during the day. I think dine-in is much faster, but there’s no seating during the day. People just stand anywhere to enjoy their meals. I don’t recommend the animal fries, the burnt onion will ruin the whole dish. If you’re not a fan of onions, just say no. The extra special sauce, extra pickles, extra chili pickle are a must-try. Eat it right there, do not pack it home or drive long way. The staff is friendly and helpful, and the overall atmosphere is great. I’m definitely in for a location in Atlanta. Please bring good foods to Atlanta!!

GraceAnne Hoss

It had been three years, almost to the date since we had In N Out back in California before we moved out East. It's worth the 3 hour drive from where we live now, and our drive through line was only a 30 minute wait for the best fresh fast food you'll ever enjoy. From joining the line to getting the food on our laps, it was well worth it! So filling, and with that taste of real food, nothing can replace the beauty of this: God's resteraunt. A wonderful place to make memories, and enjoy the fun retro atmosphere, and the most friendly of staff. It's always a pleasure. Untill next time, In N Out, we will be seeing you again.

Kelly Burr

Absolutely thrilled to have this location open in Tennessee. For handling so many customers, Lebanon staff are doing it well. I waited in line outside for maybe ten minutes around 10:30am to order and they gave us Tennessee INO stickers. The quality of the food was excellent. I think the cheese on my animal fries hardened because it was 20 degrees out. But overall, great experience, just like CA and NV which I regularly frequent. Restaurant was clean and well taken care of. I did the drive thru on another occasion and they make sure you go in order and no one cuts. They made my order right both times, but if you EVER have an issue, just tell them and they’ll make it right.

Amanda O’Leary

The drive thru wait took about 30 min which truly wasn’t bad for how busy it was. Every single worker there was so kind! 10/10 on customer service. The line moved pretty quickly. The burger was delicious and just as I remembered when I tried one from in-n-out in Vegas for the first time. The shakes were amazing as well. We will absolutely be returning and so happy to have one near us.

xtc ser

Ive been to In n Out in four states and every single time it has been amazing quality, taste, customer service, and speed. Even when I visited after the grand opening in Tennessee, I waited 25 minutes for my food in a line of at least fourty. When I got my food, it was freshly made and still hot. The quality is always amazing here, no matter the time of day or how busy they are. The lobby was clean even with how packed it was and while I was sat down, an employee was walking around checking on people. He got me a drink of water, he came with kindness and a smile on his face. All the workers had amazing service skills and welcoming body language. I recommend In n Out for anyone looking for a good quality burger and customer experience better than anywhere else. Usually restraunts like this are overhyped, but I've never been disappointed.

Jessica Vagts

Great experience at this In-n-Out! Friendly service from the door all the way to the exit. We were greeted upon entry, the cashier was nice and thorough, and other staff members were walking around asking if people needed refills and helping to pick up extra trays. The food was, of course, SO good. Very fresh. We got one burger protein style and it was good and not soggy at all. The fries were hot and crisp. The restaurant and restrooms were clean. Hope to go back soon!

Samantha Woodruff

Just visited the new In-N-Out in Lebanon, TN, and it was fantastic! The food was delicious, but what truly stood out was the service. Every single staff member we interacted with was polite, professional, and genuinely friendly, even with all the chaos of a busy opening. Huge shout-out to the entire team for handling everything so well. Five stars for the service alone! Thanks for the great burgers and an awesome experience. Highly recommend!

Imagen Jewel

Just like how I remember! The wait was worth it because our food was warm, fresh, and delicious. We went through the drive through and it took about an hour from the back of the line to receiving our food which wasn't bad considering the long line. They were very organized and gave clear instructions on where to go. There was no honking or chaos, it was great. The man who took our order was very sweet and even came back to confirm our drinks which was appreciated. Then another worker confirmed our order and was very upbeat and made the experience even better! I also appreciate that they wear their hair up and in hats which has been something I notice isn't always common in Tennessee and have had some incidents because of it. Thank you for being fresh, clean and kind In-N-Out!

Josh B

In-N-Out Burger in Tennessee… what is the world coming to? All I can say is holy crap—this place is everything you want it to be, without having to go all the way to the West Coast. In-N-Out is just amazing. The double burger loaded up, the fries—where can you go wrong? And the price? Holy Moses. Somebody forgot to tell them it’s 2026 because they’re still charging what feels like 2025-and-a-half prices. I cannot wait to go back again. If you’ve been missing In-N-Out or never had it before, this spot absolutely lives up to the hype.

William Clark

This is only my second time at an In and Out. The other time was in California 4 years. The food was good as were the staff. I loved going in and sitting down instead of eating in the car. The prices are very good. The neopolitan shake was ok. All in all I love this place

King kai

My family and I really enjoyed our two visits. The food was fantastic and just as good as we remembered. We made a special trip to get the best burgers! The service was great, and the staff were friendly, answering our questions and sharing recommendations about their secret menu. I definitely recommend eating here, but be aware that it gets very busy! If you don’t have time to wait, I suggest going later in the year when it might be less crowded.

Becki Spaulding

We drove an hour out of our way to come here and it was so worth the trip! At 10:30 AM the parking lot was packed and the drive thru too. We placed our order and it was ready so quickly- no waiting. The burgers were hot and fresh, totally amazing! This was my first In and Out Burger in 2 years since I was in Las Vegas. Im really glad you have put stores further east- now you just need to put one near Cincinnati, OH!!!!

D Brunette

I've been to many In-N-Out burgers, I know it will take some time to get the making of a burger down, the meat patty was very thin, tasted more like a lettuce & tomato sandwich and the spread, very little was not the correct amount on the burger. Service was fast, restaurant clean, get there early as the lines are long. I try it again in a few months, I do hope it gets better!

Leonid Boreyko

I waited for In-N-Out at East Coast for 17 years sense I moved from California. Still is not in my location I came to this location from Lexington KY specifically for In-N-Out dinner. My all four Kids have born in KY loves this place to. Let me tell you big community in Lexington KY who moved from CA wanting you here. Cheeseburger like always the BEST IN ALL 🇺🇸

Lena Mazur

CRAZY! We've been to many In-N-Out's in Texas and on the west coast, but we have never had an experience like this. We could not believe how mobbed this place was/is. We planned to get here a few minutes before they opened (per their posted hours), yet it looks like they had been open all morning. Our order number was 89!!! Regardless, we were literally "in-n-out" in about 30 minutes! The food...if you've had it before, than you know. If you never had, it is a need to, or should I say MUST EXPERIENCE. The beef is so fresh, juicy, and perfectly cooked. You can hear the crunch of the lettuce as you sink your teeth into each bite. The tomato was just picture perfect and had the right amount of juice. Cheese was perfectly melted. While the fries aren't crispy as most places, that doesn't matter, because you can actually taste the potato it was freshly cut from. Personally, I love getting my burger animal style. Remove both of the wrappers and eat it over the fries. It allows the juices to drip from the burger to the fries so you don't lose a drop. This is a must for anyone whether you have been or not. We drove from the Knoxville area, for over 2 hours to enjoy this scrumptious meal. It is something worth the drive, besides, we couldn't wait any longer for them to open the one in Knoxville, knowing there was a location so close. Plan to get there early! For those who are not aware and want something different, google their "secret menu".

John Riley

This is by far, the BEST fast food you'll ever have in your life, bar none. They don't franchise and they don't own freezers. Everything is shipped in fresh daily, so that supports local farms and ranches too. Check out the website for their "not so secret menu" and customize your burger and fries the way you want it. Animal style is the best option to be honest. Now that we have In N Out, I have no need to eat anywhere else but home.

Decided to bite the bullet and wait in line to try out, in and out. We went inside and were able to order in a few minutes. The wait after ordering was roughly 15 minutes. We went for regular menu items (not secret) since we had not been before. I had heard several people’s opinions before going and i agreed with them all. The Double Double burger was very good. The french fries were kinda… Meh. They went stale rather quickly🤷‍♂️ The amount of folks standing waiting for orders crowds the tables of those trying to eat. Great for business, not so great for diners. I will wait until they slow down before going back.

Excellent burger BUT when I was walking up to the front door there was an employee walking out with his nose dripping and two napkins blowing loudly. Luckily I arrived after his departure. The price is amazing! I never thought a Double-Double would be so inexpensive and the fries are amazingly fresh with the perfect amount of salt, not to mention a thick, creamy shake for a chaser. The crew here was super efficient at what they are paid to do and the restaurant was basically clean for having almost every single seat in the house full, as well as patrona standing everywhere. Being my first time ever at an establishment by this branding, I'm looking more forward to visiting other locations.

Second time having In-N-Out but first time at this new location. They were still very much in Grand Opening mode. Parking lot was full but able to get a spot. They still had some auxiliary parking and drive thru happening from Grand Opening. When we walked in there were three people taking orders at register so it was not a long wait. The biggest opportunity was finding a table. We were able to get one before our food was ready. The store was very clean. The workers have that old school look with uniforms and they call out your number when it’s ready. I ordered a double double animal style protein style with fries. The protein style is great because there is no bun to fill you up. This also allows the flavors to really come thru. My fries were ok. They just didn’t match up to the quality goodness of the burger. I would go again as it is better than other fast food chains. Just need them to come to Knoxville now. I know a few good locations that will do great business for them.

This location had only been open a couple of weeks. We were excited to go because we had lived in San Diego and had one less than a mile from us. It's a great place. When we arrived we discovered the drive thru window line was taking up 3 different parking lots. It was well planned out and management had a lot of workers staffed to make sure it was orderly. We waited in line for an hour. There were several spots where our order was taken, reviewed and reviewed again. When we got to the window, there were no less than 20 people in the drive thru area. They were all being trained. We received our order and it was not correct, which after it being checked so much was disappointing. When we ate the food, we were surprised because we knew what to expect and it was not as good as it should have been. It didn't taste the same. It was a waste of time waiting for a hour and a waste of money because it was not the quality we get in California. I don't know if they are just learning and don't have it down yet or if it will just be less than other restaurants. We do not plan to go back to the one in Lebanon, TN.

Kara Kwasniewski

This location had only been open a couple of weeks. We were excited to go because we had lived in San Diego and had one less than a mile from us. It's a great place. When we arrived we discovered the drive thru window line was taking up 3 different parking lots. It was well planned out and management had a lot of workers staffed to make sure it was orderly. We waited in line for an hour. There were several spots where our order was taken, reviewed and reviewed again. When we got to the window, there were no less than 20 people in the drive thru area. They were all being trained. We received our order and it was not correct, which after it being checked so much was disappointing. When we ate the food, we were surprised because we knew what to expect and it was not as good as it should have been. It didn't taste the same. It was a waste of time waiting for a hour and a waste of money because it was not the quality we get in California. I don't know if they are just learning and don't have it down yet or if it will just be less than other restaurants. We do not plan to go back to the one in Lebanon, TN.

Brokk

I want to start out saying that I love in and out burger, and was really excited to get to stop here. However, once I pulled in, the parking attendant who is directing traffic told me and no uncertain terms that I cannot enter their parking lot or go through their drive through. They told me I wasn't allowed because I have a 12 ft utility trailer behind my pickup truck. According to the parking lot employee, in and out burger does not allow trailers of any type on their property. Again, this is just a standard 12 ft utility trailer as you can see in the pictures. I argued with him for a minute, and one of his co-workers came over and explained to me in no uncertain terms that if I didn't leave they were going to call the police. Since that's their policy, I will never visit another In-N-Out Burger