Olive Garden
Italian · Addison
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About Olive Garden
Bienvenidos a Olive Garden Addison, un rincón donde la alegría familiar y la auténtica cocina italiana se encuentran. Disfrutad de nuestros clásicos platos de pasta, ensaladas frescas y un ambiente vibrante perfecto para compartir momentos inolvidables. Con una valoración de 4.3/5, os esperamos para...
Bienvenidos a Olive Garden Addison, un rincón donde la alegría familiar y la auténtica cocina italiana se encuentran. Disfrutad de nuestros clásicos platos de pasta, ensaladas frescas y un ambiente vibrante perfecto para compartir momentos inolvidables. Con una valoración de 4.3/5, os esperamos para ofreceros una experiencia deliciosa y acogedora.
What Customers Say About Olive Garden
Olive Garden in Addison is a popular spot known for excellent service, especially from servers like Josey, Jennifer and Jessica. Customers rave about the unlimited soup, salad, and breadsticks, making it a great value. It's a go-to for celebrations and casual dining.
Popular Dishes
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Tip: Go for the unlimited soup and salad with breadsticks for a satisfying and budget-friendly meal.
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Frequently asked questions about Olive Garden
Olive Garden Addison Reviews
UH-MAZE-ING!!! THE DID C WAS DELICIOUS, THE FOOD WAS WARM, AND BREADSTICKS WERE BUTTERY SOFT AND HOT!
I've always enjoyed dining at Olive Garden over the years, and this visit was exceptional! We met a friend for lunch, so this wasn't our usual location. We had incredible service! A shout out to Kevin who went out of his way and then some, including an unexpected emergency that he handled with ease, in the kindest of ways. We will definitely be returning to this location in the future. Well done! 👏👏👏😊
We have used this restaurant for catering of large office meetings. The last one on 12/4/24 had 80 people in attendance. Alex in catering was so attentive to my questions and responded very quickly either by phone or text. Food was delicious and hot with yummy desserts. Could not have asked for a better delivery person. He was on-time and so helpful and attentive to the set up. Can't say enough about how excellent the service and food were. Absolutely, will use this restaurant again and again!!!
Everything was exceptional. The staff the food and their service.
Great service there, and food was good. First time I've ever been at a Olive garden and I'm vei positively surprised. I will go back. Only thing is the portions are very large compared to what we're used to in Europe, so we didn't have room for dessert 😊
Everyone was nice and the food was good. We will be back again.
I haven't eaten inside always order out! Awesome service when you order to go!
Our server Tarel was amazing! Outstanding professional service! If you go there, ask to be seated in her section.
Amazing location highly recommend. Our waitress was amazing, but I have to shout out a random employee who definitely deserves a raise. He came to our table to check and see if we needed anything, and I have never met anyone who was just so genuinely nice and kind. Like when he asked us if we needed anything, I felt he really actually cared if we needed anything. Best waiter I've ever seen. I didn't get his name, but he had a beard and long hair. He made our dining experience 100% more enjoyable
Carter our server was very kind and understanding. The food was good as always.
Went in with a friend's family for late night dinner. The service was excellent, the food was hot and prepared correctly ( no burnt edges ), price was agreeable to standards. Loved this locations atmosphere and parking. 5 stars all the way.
Amazing experience, the waitress Ariana was such a great person! She treated us like we were at home! The food was delicious and I wanna come back to her and will always ask for her service!
Food was excellent. We went on Thursday night so it was not busy. We got the seafood Alfredo and lasagna. Soup was minestrone and the pasta d faglio. Delicious. Bread sticks were great as always. Service was on spot!!!!!
Yessica was so wonderful, I will definitely come back again to see her. She made us all feel very welcome and treated us like family. Love her!
I had a great experience at Olive Garden today. Jessica was very friendly, attentive, and kind. Thank you for the wonderful service!
Christopher P our waitress had such great service and took our order asap! Definitely will come again!
Always so delicious! Our waiter was very attentive to us and we had a great experience.
I just had a extremely delightful experience credited to our server Jensen, we came in 5 minute before closing but despite this we weren’t pressure at all, because of the time he let us know they were out of bread but miraculously showed up with a basket of warm bread. I was feeling sick all day I have cancer and his attentiveness without overbearing service made me feel incredibly comforted during this dinner experience. I really appreciated that he allowed us to relax and never rushed us. When it came down to my to go food he kindly packed the food up for us, Jensen made our dinner experience fantastic and left us amazed by his service. Jensen
Now yes, it is a chain and same food across the board at all of them, but really it is not only the food that will bring you back, but the service as well. Now my co-worker and I go out everyday for lunch, we frequent this particular Olive Garden as it is close and we tend to eat right for lunch (salads). We tend to always get the soup and salad. We eat at this location often and tend to get the same waiters or over time you get to recognize who is who. So, I felt I would do a review after the last visit a week ago as we go in and they seat us in a more closed off area with less people and the waitress comes up to take the drink order, she was welcoming as usual and yes we have had her a few times in the past. She started off by asking if I wanted my usual water and bowl of lemons and if my partner wanted the water or the peach tea. So she walks away and we both say, hey, see how she remembers us...even after not having her for a month or so. She comes back with the drinks and asked if we were having the usual.....soup and salad and even named the soup...the Chicken & Gnocchi we always get, then turned to my coworker and said and I know you don't like a lot of gnocchi in yours so I will pick them out. Now that right there is impressive! Her name is Josey T. and for her to remember details like that is very impressive. she always has a smile and makes sure you are her concern. All of that makes you say, when we come back we ask for her only!!! Thank you Josey for such a wonderful experience at such a chain. Yes the food is good, but Josey takes it a step further to make Olive Garden's slogan come true "When your here, your family" Thank you Josey T.!!!!!
Thank you Carter for the excellent service. I recommend if you want a friendly server, ask for him and he won’t disappoint
Yessica has made this experience amazing I love good customer service and hers is impeccable if yall go ask for her she will not disappoint ❤️❤️❤️❤️❤️❤️
Yessica was absolutely wonderful. She was incredibly kind, patient, and attentive throughout our entire visit
In a long while this is the best Olive garden I've been to, we've been to quite a few throughout the years, but this one it's super quiet. Very nice. Very fast service. I definitely recommend that she can feta she needs the best we ever going to have
Alexandria took amazing care of us. She honestly has everything you’d want in a great server! she’s attentive, friendly, fast, and super sweet. I’ve never been treated so well at a place before. She made me feel really comfortable and taken care of the whole time. Total star, she deserves the world! ❤️
Sidney was amazing 10/10 Service. Recommend her as server!
Nice place! Love the food. Enjoy my experience!
My colleague flew down for my birthday and took me out to dinner for my birthday. He is so sweet and of course it was 8 of us that came through lol. The limousine driver was very nice and patient with us… we know how to turn up and have a great time. My food was delicious and of course the drinks were on point!!
2 stars for atmosphere because it’s starting to feel like a ghost town! I was today years old when I found out this location is not on DoorDash or Uber Eats (How are they surviving without these services??). Ordered the taste of Italy and it was perfect. Added blackened shrimp which enhanced the alfredo & substituted the chicken parmesan for more lasagna. This restaurant is very consistent. Service from the server was on point (5⭐️) and food was excellent!
I hadn't been to an olive garden in quite some time, my wife took me as it was my birthday and I couldn't have asked for more. The overall experience was amazing and the service was top notch, I believe our server's name was Victor....my apologies if I have the name wrong .....but the service was world class.
I had an outstanding experience at Olive Garden thanks to our server, Hugo. From start to finish, Hugo’s positive attitude and attentive service truly stood out. He was friendly, professional, and genuinely made the meal more enjoyable. My food was absolutely perfect — cooked just right and delivered promptly. It’s clear that Hugo takes pride in his work and cares about making guests feel welcome. I will definitely be asking for him again on my next visit. Highly recommend Hugo for anyone looking for excellent service and a great dining experience!
We came for Father’s Day and waited a total of 15 minutes for an 8 top, the food was delicious and came out quickly, and the presentation was beautiful! Our server Ashtyn was so attentive and pleasant to be around, plus she wrote us a cute little note on the receipt which is always appreciated. Highly recommend 👍
Ms. Amina was really professional, helpful and took care of us with a kind heart. Great service, we really appreciate it her. Thank you so much.
We love Olive Garden. This location was also a great experience. The service we got here was probably the best service I've ever gotten in a restaurant. The server kept our glasses filled, our table clear, but was not invasive. We ordered the fried mozzarella, raspberry lemonade, I got the all you can eat soup salad and breadsticks. The minestrone is vegetarian and is very yummy. My husband ordered the steak and fettuccini alfredo. He loved it. The steak was cooked perfectly.
A wonderful family style Italian restaurant with an emphasis on shareable portions. Pros: - so, much, food - great authentic flavor - large party friendly - kid friendly - fast order to table time - attentive service Cons: - expensive - inexperienced staff Tips: - anything with tomato base is excellent, the meatballs are the family favorite appetizer and chocolate cake is the dessert of choice.
My family & I are extremely thankful with Mr.Walters service today! I have been there a couple of times and absolutely no one has been as kind , gracious & attentive as he has. He was spot on & had the most radiant smile , gentle & sweet! he is the true definition of hospitality!! He made our day we hope he serves us next time! Food was great but his service outshines it all 💛
The food was good but the service was great!! The young man that waited on us was so polite. I believe his name is Khalil. The service was above and beyond. He was very attentive, continued to check on us at appropriate times during service and kept a smile on his face. Oh and did I mention the food was good..👍
We had excellent service here. James was absolutely exceptional. He was very attentive and kind. He will go far in life with his positive attitude and work ethic. The food is excellent as well but really wanted to praise James for being amazing!
Thank you so much for the great service! Our server, Jessica, was so attentive, kind and helpful. She offered refills on everything multiple times even though she was also servicing multiple (large) tables. Thank you again Jessica!
Went here Saturday, January 10 at 7:30 p.m. I LOVE the salad here, with a great dressing - my wife and I both chose the salad option instead of soup, so this was combined in a big bowl which was fun. I also love the bread sticks. The mocktails are tasty and refillable - I started with one, then got the other. The Steak Gorgonzola Alfredo over fettuccine had delicious beef slices. The Shrimp Carbonarra was great, too. Great atmosphere, many cozy rooms, friendly people. The entrance is in the southeast corner, not in the front.
My experience at Olive Garden today was amazing. Jessica was one of the best servers I’ve ever had. She was kind, attentive, and made sure we had everything we needed. Her positive attitude and smile made our visit special. I really appreciate her great service.
Olive Garden made a meaningful difference in our community today. The moment we met Manager Micha, her kindness stood out. She carried herself with warmth, compassion, and a sincere desire to help others. She treated our mission with respect and care, and because of her generosity, KSFS 633 was able to bring a hot holiday meal directly to individuals on the streets who needed support and encouragement the most. It takes generosity to give, but it takes heart to truly care—and she did both. Her leadership and spirit made the process smooth, uplifting, and purpose-driven. Thank you, Olive Garden, for supporting the less fortunate and aligning with a mission that brings nourishment and hope to those facing hardship. And thank you, Micha, for being the kind of person who opens doors, listens with empathy, and acts with intention. We are grateful for your partnership in making sure no one is overlooked or forgotten. Your kindness created impact, inspired action, and helped bring comfort and dignity to people who needed it today. 🙏❤️ Thank you for your generosity, your support, and your commitment to caring for the community.
This was the first Olive Garden I ever visited when I moved to the US 24 years ago and I’ve never had a bad experience here. We went back recently for my daughter’s birthday and got terrific service from Jaiden. As usual - the minestrone soup was delicious, the 5 cheese ziti was mouth watering and the chocolate lasagna was unbelievable. We will definitely go back when we need our Olive Garden fix especially because the Olive Garden in Frisco has become horrible. Thank you Jaiden and the entire team for giving our family a great experience and a fond memory.
This has been our go to spot for at least 5-6 yrs. For celebrations like holidays/birthdays etc..we found it to be the best for your buck$ since you get endless salad or soup with your entree. I always get the chicken fettuccine alfredo, it used to only be available with grilled chicken, but since the chicken fritta (fried chicken) became available, thats the one I go with. I love a very saucy pasta, back in 2021 they used to be generous with the portions of everything including cheese and sauce and everything, now it is clear that there have been changes. The pasta comes out too al dente and just plain dry especially when they are skimping out on the sauce. Makes it clear that the noodles are to be in the sauce. My husband always gets the chicken and shrimp carbonara, which also used to be great back then. Nowadays the portions/quantities vary from visit to visit. Sometimes he gets a lot of food that comes out great; saucy, well cooked pasta & other times, he barely gets any chicken or any pasta noodles or both. At this point, with prices continuously going up, and portions obviously going down, we have decided to change our go to spot. But may occasionally visit the real og. Its been great.
I went here for my birthday. The waiter Caden was great. We took awhile to order, and he was very patient with us. He was very attentive the entire time, always asking if we needed anything else. He and a couple of other guys came to sing Happy Birthday to me and even personalized it with my name! A lot of restaurants don't personalize their song, so I loved this added special touch. And Olive Garden, being the great restaurant it is, let me pick the dessert of my choice free of charge. Amazing experience!
My best friend got us dinner from here for our 1st anniversary and it was FANTASTIC! We did curbside pickup and from the jump everything went great. The lady that brought it out was very nice and the packing! Y'all, they package this stuff so securely, making sure to keep the cold items away from the hot ones. Very impressed. Got the food home and YUM! Everything looked like it was presented on a plate in the restaurant, no skimping or short cuts. This Olive Garden is my official fave 😊
Just not this restaurant the location around here has hundreds of places to eat. About this restaurant if you are into pasta, penne, etc this is the best place for it. The atmosphere is so relaxing and cozy never had to wait too long get a table. Always freshly prepared food totally yummy and soothing. This restaurant location is unique and the food just beyond comparison to any other.
I been to this Addison location several times. Surprisingly no waiting on the last two visits, after church on Sundays. Our server was friendly and attentive. The food was good. We ordered the Lasagna Fritto,, and the Shrimp Fritto Misto (my favorite of the two), both were good. I for my main dish, I ordered the Stuffed Chicken Marsala (really good also). And of course their awesome salad and bread sticks.
Josey T. provided absolutely amazing service! She was attentive, friendly, and made the entire experience so enjoyable. She anticipated our needs and made sure everything was perfect from start to fi…
Josey T. provided absolutely amazing service! She was attentive, friendly, and made the entire experience so enjoyable. She anticipated our needs and made sure everything was perfect from start to …
Our server, Abby, gave her all into making sure that we enjoyed our time at Olive Garden. She was very cheerful and happy and I really like that about her. One of the best Olive Garden experiences …
So I'm sitting at Olive Garden on Belt Line in Addison, just minding my business, living my best unlimited soup, salad, and breadsticks life... when disaster strikes.\n\nI popped a strawberry int…
So I'm sitting at Olive Garden on Belt Line in Addison, just minding my business, living my best unlimited soup, salad, and breadsticks life... when disaster strikes.\n\nI popped a strawberry into …
So I'm sitting at Olive Garden on Belt Line in Addison, just minding my business, living my best unlimited soup, salad, and breadsticks life... when disaster strikes.\n\nI popped a strawberry into …
Now yes, it is a chain and same food across the board at all of them, but really it is not only the food that will bring you back, but the service as well. Now my co-worker and I go out everyday …
date night pick number one drink from the bar and food to go ! The new strawberry margarita is very good not too sweet! The bartender was very friendly and attentive! Thank you!!
Date night pick number one drink from the bar and food to go ! The new strawberry margarita is very good not too sweet! The bartender was very friendly and attentive! Thank you!!
I haven't been to this place in years. Probably over a decade since I've visited an Olive Garden. I forgot how good the salad and breadsticks are. I could've eaten that alone. I had the eggplant Pa…
Kaden was great. Very attentive and friendly I got the 10.99 lunch special I chose meatballs and marinara with spaghetti and it came with soup or salad and bread. My eyes were bigger than my stomac…
Great experience overall. Amazing quick service, clean restaurant, food beat my expectations honestly. Reginald was on top of everything in general. I saw him doing so many diff things and our se…
Everything was alright my family and I really enjoyed our night ..
Food always good. They need to have staff 1 waitress for each table of 8. We waited too long for drinks, entrees and bills.
I love Italian food and ‘Olive Garden’ has been one of my favorite restaurant chains since I was a kid. I tend to not over indulge in carbs but I visit this location on occasion. The food is great and (as far as I can tell) everything is prepared fresh. I’ve only ever had one bad experience here where a server named Cindy was very cold towards me and her attitude was far from friendly. Apart from that, the family will love it👌.
My visit to Olive garden was good. Restroom was nice and clean. Food was great. I ordered the soup and salad doing lunch time. The server was nice - my only problem was after we was seated it took 8 mins for the server to come. Overall everything was good and I would recommend this location.
Good food, I liked the chicken soup. Just right as I asked it to be. Courteous staff, good service
Service was quick and ok. Food has lost a lot of flavor, which surprised me. Used to be so flavorful and memorable. Hate the tablets on the table flashing at you the whole time. * late add. Careful moving the table tablet out of your way. You can hit the add 1.99 charge to use it with out even knowing it.....
We went on a weekday so we were seated right away.. Loved that salad and bread were free ! We ordered spinach dip which was amazing ! And then salmon entree and chicken entree both were amazing ! One thing I would steer clear of is wine ! Probably sulfates so gave me headache next day !
Everything is great at the location. The only thing I found lacking was server engagement with customers. The bartender never introduced herself, was very dry and never followed up to see if I had Everything I needed. I had to call her every time I needed something. From bread to beer to bill. I suppose not every server is the same, I've been to several locations around the country and there do exist people who enjoy their jobs. I guess my point is that if you don't like being a bartender, don't work there.
Great place! I love visiting here for the breadsticks and salad alone. I get the endless breadsticks that come with either a marinara base dip or a Alfredo cheese dip, both are great but the Alfredo is really where the star of the show, both are consumed in excess either way though no matter what, every time. I'm also always thoroughly entertained by the sight of servers diligently shredding parmesan cheese into huge salad bowls and beautifully plated entrees. Servers consistently seem downtrodden and unenthusiastic about their jobs but I suspect at such a busy location they are often overworked and underpaid. Nevertheless, the mood here is always very calm, fancy and sophisticated with heavy business dinner vibes or even sexy dinner date feels. Dessert feels a bit pricey for someone as economical as I try to be, but they also very rarely disappoint. I have on more than one occasion, admittedly, purchased nothing but breadsticks and cheesecake due to my love of them both. I have no regrets.
Excellent food and service, I had the soup toscano and it came out with no kale, the server stated that they were out of kale. However, the soup was still very good and the three pasta dishes that we ordered were excellent. The server did a great job of keeping our beverages filled, and it had a very nice atmosphere.
Stopped by Olive Garden late night with some friends and had a solid experience.\n\nThe food was exactly what you expect from Olive Garden--comforting, consistent, nothing surprising. For me personal…
Service here has always been great and a great place to be out with family!\n\nFood has always been great, but at its Olive Garden standards. It's bit in greasy side for me that I always needs someth…
service here has always been great and a great place to be out with family!\n\nFood has always been great, but at its Olive Garden standards. It's bit in greasy side for me that I always needs some…
This place has always been a classic dinner out venue, but it's not the same as it used to be. salad and bread is always fantastically delicious, their soups are also wonderful, but the pasta just …
This is my go to spot for soup and salad. I often call in an order to go. The food is consistently good. The drinks are average.
This is my go to spot for soup and salad. I often call in an order to go. The food is consistently good. The drinks are average.
Came with 23 year old granddaughter and she was asked for ID. Gave her Canadian driver's license but was not accepted. She gave her Canadian passport and that was not acceptable. Waitress brought m…
I always like to visit this restaurant but this time I was really disappointed. What I ordered had shrimp and chicken, the shrimp was good but the chicken was very hard and had a funny taste. I did not even finish my plate mentioned the problem to the server but still got charged for it
Food was good did a deliver to the hotel on the corner from Olive Garden, like I said food was great but when it came to the delivery driver 1. She spoke not a bit of English talking to me as of I understood and looking crazy when I didn't, 2. She handed me my food with spilled soda sticky all over the bag of food and the drink itself she didn't bother to apologize or help clean it off she just handed to me and walked off after trying to verify me in another language I didn't speak, 3. The driver is responsible for the delivery that means they verify the order, pick up the order ans delivery the order the delivery driver is not responsible for putting in eating utensils in the bag of food that is already tied up and marked for pick up that would be the restaurant responsibility that why their service gets 3 stars i had no eating utensils, Overall besides the horrible delivery driver everything else was good
Our server was not good at all. He spent the majority of the time at the hostess station talking to the hostess and 2 other works. He barely came to our table, and if we did need something (like a refill or to go box), he would be gone so long that by the time he made it back to our table, he forgot what we had asked for. We waited so long for an extra to go box, that we had asled for twice, that we eventually just left without it because he wouldn't leave the hostess stand to bring us one. The pay pad at the table had low battery, so he had to physically run the card, and when he brought it back, it was not with the merchant or customer copy receipt, but one that only had the amounts and no where to sign/put total. We waited 10 minutes for him to come back so I could ask him about it, but he never did so my husband had to go ask him and he just said to write on that receipt because nothing else printed. I believe we were at table 79, the smaller room to the left of the hostess stand.
Olive Garden is still worthy of your time. It has always been a solid choice for tasty and affordable food. You can’t go wrong with the House Salad. Always fresh, plentiful, and yummy. When the salad comes to the table it is beautiful.😍. The OG Italian dressing just sets it off. I love the Strawbwerry Limoncello Margarita. Crystal and Robert make them the best! The Shrimp Fritto Misto was too salty for me. 😫 The Shrimp Scampi is my go to. It is as good as the cook that day. It looks like a different dish each time I order it. Still enjoyable. The Stuffed Chicken Marsala has been a longtime favorite. I was so glad that they decided to bring it back. In my opinion it is not what it used to be but it is still enjoyable. If you love chocolate desserts, than you must try the Chocolate Lasagna Cake. It is a sinful delight😍. Can you say foodgasm? It is delicious. I can’t wait to eat it again. Don’t forget about Olive Garden the next time that you are craving Italian food. It might be the trip down memory lane that your taste buds need.
Love Olive Garden and this plan is as good as any other but I will say they should clean better... it really bothered me that during our meal this light fixture was above the table with our food on…
I rarely ever go to OG because of the expense, and I avoid the public to stay healthy. I decided to eat there, and saw they had a new, "Stuffed chicken Marsala" dish. They are using the wrong words…
Quick service. Smells bad... Went in for dinner. They make you wait even if tables and waitstaff and kitchen is free to create a hype. Anyway... the table was given, service was quick. Somethi…
Quick service. Smells bad... Went in for dinner. They make you wait even if tables and waitstaff and kitchen is free to create a hype. Anyway... the table was given, service was quick. Something w…
Went here for lunch around 11:30 on 6/29/18 and we had a server with a bob cut hairstyle. Told her I wanted a mango strawberry daiquiri she comes back with strawberry. Told her I didn’t ask for that. She said well we don’t have mango/strawberry daiquiri but we do have strawberry or mango. So you took it upon yourself to bring me the strawberry daiquiri? Then I said I want sales but bring back a side of ranch as well. She brought back a salad with a tiny bit of ranch on it and my husband didn’t care for the ranch on there because he didn’t ask for ranch. Bad experience and the funny part is I just got married an hour before this. Smh.... P.S. It stinks in this place also.
I ordered the never-ending stuffed pasta with shrimp and scallops. We were seated before 4 tables but yet we got our entrees 15min after everyone had gotten theirs. I don’t know if they do this on purpose to get you to fill up on soup and salad so you’ll eat less of the “never-ending pasta”. The wait for our entree was ridiculous. The food was okay, though the pasta had too much sauce on it. Messy plating overall and also found a hair in my soup. 😬
Overall, our experience was disappointing and service definitely needs improvement. Our server kept rushing us and gave us our ticket while we were still in the middle of eating our entrees. The place was not packed at all and not during busy/rush hours, so there was no excuse. I asked for hot water as I've done in the past on other OG locations without being charged extra. This location charged my table hot tea $3.49 without the tea bag just for a cup of hot water. Because she was rushing us, she proceeded to pick-up same cup of hot water without asking if she could, even tho, cup was still full. We requested a little extra marinara sauce together with our appetizer Lasagna Fritta and our server did not inform or mention that there is a charge of $4.79 for a small portion of marinara sauce. Our ticket was also charged an extra soda that we didn't order. Too many errors.
Asha was a really bad server who had an attitude and made the experience bad. She never brought us water or breadsticks and was very slow even though it was a Monday night with no wait or many peop…
Watch out in this restaurant. After having eaten there I got charged twice ob my credit card - both charges were not correct as well. So better double check, especially after adding the tip!
I took my grand daughter and daughter here for her 33rd birthday on June 27, 2022 . Right as we sat down (by the way) the host was very nice. My grand daughter notice right way 3 may 4 layers of dus…
I took my grand daughter and daughter here for her 33rd birthday on June 27, 2022 . Right as we sat down (by the way) the host was very nice. My grand daughter notice right way 3 may 4 layers of d…
Sure would be nice if the manager would get off her phone at the host stand cutting servers, and help her staff… I waited 30 minutes for my order in the curbside lane and was missing items. I went inside and while waiting 5+ minutes for a gallon of tea, I observed the manager looking at me up and down in disgust in the reflection of the door glass because I was in my pajamas…
From 5 Stars to 1—NEVER Again! I used to think Olive Garden was great—I even left a 5-star review before—but after my last experience, I take it ALL back. I placed an order, and when I arrived, they couldn’t find it. After calling someone, they miraculously “found” it and charged me, but did I get my food? NO. I sat there for 20 minutes before asking, and guess what? They searched AGAIN only to realize my food had been ready the entire time. They were just going to let it sit there for 30 minutes until it got cold! No apology, no explanation—just pure incompetence. This was beyond frustrating, and I will never be back. Olive Garden just lost a loyal customer!
Huge restaurant and they shove me and my granddaughter in the corner in the bar Talking about last table available as we pass 50 open tables... No thank you well go somewhere comfortable and spend my hard earned money at 2 pm empty makes no sense
I usually absolutely love this location. The staff here is super friendly and always making my day enjoyable but today was not the case. The manager Amanda completely ruined my experience today with her attitude. It was as if I was annoying her by being there.
I placed and order and it was supposed to be ready at a certain time, I pulled in and waited about 10 mins past the time. I went inside and was informed that they gave the food to the wrong person (which definitely understand and it happens)! But instead of apologizing, they said they gave it to the wrong person and would remake it. The bad part about this experience is that one of the workers didn’t know what to do and the manager was standing right there, with a bad tone, and not even assisting her or making the situation better. I felt bad for the workers. The manager on July 31st at 7 pm definitely needs some customer service training.
I will NEVER be going back to olive garden again. I have been a loyal customer for years and ive had the worst experience ive ever had in a restaurant. The waiter got my drink wrong, served me the wrong food, and refused to get my salad. yes, REFUSED. He said the kitchen had no food, while others were getting salad before and after I asked him. He did NOT come by our table ONCE to ask us if we needed anything. I figured there must be a problem with the waiter and was patient, but he had no problem serving the patrons next to us. Very disappointed in olive garden, will never be returning.
Came in the other day to pick up an order. Super nice girl at the front helped me out, but did notice something that left me unsettled. A tall big dude came behind her and started saying flirtatious stuff to her and I could tell she was uncomfortable. She also from the looks of it looked like a minor. Please check your employees history.
Waited over 5 minutes and we were never greated we left and the waiters didn't even bothered to say a word and the restaurant wasnt even busy.
Poor service.We were not even served breadsticks. We literally had to ask the server twice . Had ordered shrimp scampi was just served dry pasta without any sauce and tOmato pieces and beans . My friends had ordered five cheese pasta and they were just served boiled pasta with red sauce on the top. Horrible taste.By far the worst pasta ever. Have had better food at other Olive Garden branches. They definitely need to improve on food quality and service.
Food was fine. Just hope when you go you don’t get Abdiel as a server. He was a whole weirdo and made some interesting comments to our table. Made us all uncomfortable and just overall shame that he ruined our dining experience.
I dined there today Sunday December 7th with a lovely server named Terrani who did an overall amazing job! I can say it seem as if she was the only one working, though some of her coworkers helped I feel like a manager should have stepped in to help her or address the rotations coming from someone in the service industry.
I am writing to express my disappointment with my recent visit to your restaurant. I have always had good experiences here before, which is why what happened this time really surprised me. My family and I were treated very poorly by two employees, Abdiel and Ishaal. At one point, Abdiel called my brother a “dumbass” simply because he did not know where the restroom was. This was his first time in the building, so of course he was unfamiliar with the layout. That comment was completely disrespectful and unnecessary. When we brought this issue to the manager’s attention, he brushed it off as if it were nothing. He even referred to the place as a “maze” with a smirk, which made us feel belittled, as if we were stupid for not knowing our way around. This made the situation even worse instead of helping. Because of this, we did not feel welcome at all during our visit. The only kind person we encountered was the lady who cleans the tables—she was respectful and friendly, and I truly appreciate her kindness. I have never had a bad experience at your restaurant before today, which is why this was so disappointing. I hope you take this seriously and address the behavior of your staff, as no customer should be treated this way.
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4240 Belt Line Rd, Addison, TX 75001
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4240 Belt Line Rd, Addison, TX 75001
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What people say about Olive Garden
Addison's Olive Garden: Where Every Visit Feels Like Home
You know Olive Garden, right? It’s a familiar spot for many of us when that craving for comforting Italian hits. But let me tell you, the Olive Garden right here in Addison isn't just serving up pasta and breadsticks; they’re dishing out some serious hospitality and heart. What truly stands out about this location is the incredible team. Take Josey T., for example. More than one diner has raved about her absolutely amazing service, noting her attentiveness and friendly demeanor. She's the kin...
Addison's Olive Garden: Comfort, Carbs, and Cozy Corners
There's something uniquely reassuring about a trip to Olive Garden, and the Addison location keeps that familiar flame burning bright. Whether you're swinging by late-night with friends or settling in for a family dinner, this spot consistently delivers that particular brand of Italian-American comfort food we all know and, let's be honest, often crave.You know the drill: unlimited salad, that signature dressing, and those warm, garlicky breadsticks are practically a food group in themselves.
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