Subway

Glenn Baham

Best sandwich I've had in a while. Made just as I ask for it. The lady was a professional. Couldn't have been any more perfect.

One of the best SUBWAY franchises I've ever visited. Sandwich makers are on top of their game.....unlike most other locations.

This is the second time in a row I have ordered from this Subway and my order was wrong. Last time was horrible, though. But this time I ordered the sweet onion chicken teriyaki with only meat and cheese and they put purple onions on it, and they’re so strong, they overpower even the sweet onion teriyaki sauce that’s on it. Purple onions are the worst, to me, and they ruin anything they come in contact with. I ended up giving it to my daughter. Also, I ordered cookies, paid for them, and asked if she remembered that I ordered them. Thank goodness I checked when I got in the car because they were never placed in the bag like they should’ve been. Especially since I had just reminded her again. But I understand that people get tired and it was the end of her shift so I overlooked that small inconvenience. Manners mean everything to me and she redeemed herself in that department. She was so nice and polite that I couldn’t get aggravated with her for leaving them out.

Usually a good visit, though the staff member who made my sandwich was obviously new. She did a great job for being new, but I could have used a bit more social interaction with my visit.

The only issue I have with this location is the quality of service sometimes but the sandwich is always on point.

Summer

This is the second time in a row I have ordered from this Subway and my order was wrong. Last time was horrible, though. But this time I ordered the sweet onion chicken teriyaki with only meat and cheese and they put purple onions on it, and they’re so strong, they overpower even the sweet onion teriyaki sauce that’s on it. Purple onions are the worst, to me, and they ruin anything they come in contact with. I ended up giving it to my daughter. Also, I ordered cookies, paid for them, and asked if she remembered that I ordered them. Thank goodness I checked when I got in the car because they were never placed in the bag like they should’ve been. Especially since I had just reminded her again. But I understand that people get tired and it was the end of her shift so I overlooked that small inconvenience. Manners mean everything to me and she redeemed herself in that department. She was so nice and polite that I couldn’t get aggravated with her for leaving them out.

Patrick Ames

The only issue I have with this location is the quality of service sometimes but the sandwich is always on point.

TheUniqueRabbit (Celia)

Usually a good visit, though the staff member who made my sandwich was obviously new. She did a great job for being new, but I could have used a bit more social interaction with my visit.

Mark Howell

One of the best SUBWAY franchises I've ever visited. Sandwich makers are on top of their game.....unlike most other locations.

3 ladies working but one lady making sandwiches and running register . It took 30 min to get my sandwich made because the other 2 wasn't helping her on the line!

Been there twice, once with an order from the new pre-set menu, once from the app. Both times multiple items were left off the sandwich. Service is pretty lax compared to other shops I've been to in the area.

Brooke

I placed an online order on the subway app before I even left my house. Ended up waiting an extra 20 minutes in the store because when I got there they hadn’t even started making my order. Every time I go there is a wait and the employees aren’t very friendly. While I was waiting for my order to be complete the employees had poor customer service tending to other customers. On top of my long wait (which I tried to avoid by ordering on the app).. my sandwich was made absolutely terribly. The employee that made my sandwich absolutely loaded it down with the toppings I ordered and when I sat down to eat my food literally the whole sandwich fell apart. Seems like she put triple the toppings on my sandwich and I literally had to spoon the toppings back into the sandwich so I could eat it. The only good thing I have to say is that the ingredients were fresh. Wouldn’t recommend ordering from this subway as wait times are ridiculous and the employees could be doing a better job in multiple aspects.

Zackery Breeland

Been there twice, once with an order from the new pre-set menu, once from the app. Both times multiple items were left off the sandwich. Service is pretty lax compared to other shops I've been to in the area.

Deb Clardy

3 ladies working but one lady making sandwiches and running register . It took 30 min to get my sandwich made because the other 2 wasn't helping her on the line!

don't order from subway in Albany,,I have been waiting on my order (2 sandwiches) for over an hr ..not only are they inconsiderate and rude they can't get the order correct ..McDonald's across the street is better and that's is bad ..they need to stick to selling gas and bear leave the food part to real people

The worst place all my orders was so wrong never coming back to this place subway Hammond subway better get the orders right

Love Subway; however this location has rude employees and HORRIBLE customer service. Will not go there again!

Spent about $40.00 learn my lesson and will never do that again they do not care about the customer they did everything to make me not happy would never eAt there again

Defently not what it use to be. The selection is always out of nessadys to the sandwiches. Making the order clear only to get home and it's WRONG! Sweet tea is always old never sweet. I remember when it was mostly high school kids who did a much better job. There were better staffed and trained. Iwas unpleasantly surprised the last few times. I dont think ill be going back for a while an i will check my food before leaving. NO MORE PHONE ORDERS OR ASKING SOMEONE ELSE TO PICK IT UP FOR ME.

Ordered through the app, waited for confirmation that the order was ready only to walk in and find that they hadn’t even started. Didn’t have multiple items on hand to fill the order, took another 30 minutes to make 2 subs that were still ice cold when they handed them to me.

Ordered through door dash an hour later the food was still in the process. Called the store and they said they don't do delivery that I need to come pick up my order. I asked if the food could be remade when I got there since it was ordered over an hour ago. They said when I get there they could talk to the manager and work something out. I get there and they tell me someone already picked my order up.... they can't remake the food, and there's no manager there to speak with. Even though they told me when I got there they would speak to the manager about remaking my food.

I asked for a meatball pepperoni and the server didn't know what came on it, when I did sit down to eat the sandwich it was smothered in red sauce. Worst subway sandwich Ive ever had

James C.

I asked for a meatball pepperoni and the server didn't know what came on it, when I did sit down to eat the sandwich it was smothered in red sauce. Worst subway sandwich Ive ever had

Timothy “Geaux Tigers” Marino

The worst place all my orders was so wrong never coming back to this place subway Hammond subway better get the orders right

Donna Siliekus

Ordered through the app, waited for confirmation that the order was ready only to walk in and find that they hadn’t even started. Didn’t have multiple items on hand to fill the order, took another 30 minutes to make 2 subs that were still ice cold when they handed them to me.

Larry Holland

don't order from subway in Albany,,I have been waiting on my order (2 sandwiches) for over an hr ..not only are they inconsiderate and rude they can't get the order correct ..McDonald's across the street is better and that's is bad ..they need to stick to selling gas and bear leave the food part to real people

Mary Bunny Shuckhart Lee

Defently not what it use to be. The selection is always out of nessadys to the sandwiches. Making the order clear only to get home and it's WRONG! Sweet tea is always old never sweet. I remember when it was mostly high school kids who did a much better job. There were better staffed and trained. Iwas unpleasantly surprised the last few times. I dont think ill be going back for a while an i will check my food before leaving. NO MORE PHONE ORDERS OR ASKING SOMEONE ELSE TO PICK IT UP FOR ME.

Hunter Zachary

Ordered through door dash an hour later the food was still in the process. Called the store and they said they don't do delivery that I need to come pick up my order. I asked if the food could be remade when I got there since it was ordered over an hour ago. They said when I get there they could talk to the manager and work something out. I get there and they tell me someone already picked my order up.... they can't remake the food, and there's no manager there to speak with. Even though they told me when I got there they would speak to the manager about remaking my food.

BLACK SHEEP

Spent about $40.00 learn my lesson and will never do that again they do not care about the customer they did everything to make me not happy would never eAt there again

Shanon Dunn

Love Subway; however this location has rude employees and HORRIBLE customer service. Will not go there again!