Paciugo
Fast food · Allen
About Paciugo
At Paciugo, we're passionate about serving up delicious gelato made fresh daily on-site, paired with a variety of specialty coffee drinks and frappes. Our welcoming atmosphere invites customers to indulge in sweet treats and enjoy a casual dining experience. With a focus on exceptional customer serv...
At Paciugo, we're passionate about serving up delicious gelato made fresh daily on-site, paired with a variety of specialty coffee drinks and frappes. Our welcoming atmosphere invites customers to indulge in sweet treats and enjoy a casual dining experience. With a focus on exceptional customer service, our staff is dedicated to providing a personalized experience for every guest. We offer convenient options like delivery, in-store pickup, takeout, and dine-in seating, making it easy to satisfy your cravings whenever you want.
What Customers Say About Paciugo
Paciugo in Allen offers gelato, but experiences are mixed. Some customers praise the friendly staff, clean environment, and delicious gelato, especially highlighting Sam's service. However, others complain about limited flavors, small portions for the price, inconsistent quality, and rude service.
Popular Dishes
Best For
Tip: Be aware that this Paciugo is located inside a Which Wich, which some find surprising. Check opening hours before visiting, as they may differ from online listings.
Features
What to see nearby
Data from Wikidata
Explore the area around Paciugo
Paciugo is located in Allen, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Religious Buildings
- St. Jude Catholic Church, Allen, Texas (A 899m) — church in Allen TX, United States
Other Points of Interest
- Credit Union of Texas Event Center (A 60m) — building in Allen, Texas, United States
Data from Wikidata
Frequently asked questions about Paciugo
Paciugo Allen Reviews
Loved the staff from the moment we walked in. We were greeted with smiles and amazing customer service. My daughters love going to new & different places for ice cream and sweet treats. Thank you for such a great experience 🙏🙏🙏
Loved the staff from the moment we walked in. We were greeted with smiles and amazing customer service. My daughters love going to new & different places for ice cream and sweet treats. Thank you for such a great experience 🙏🙏🙏
A new find and it was great. I had never eaten Gelato so so very good.
Love this place!! Three service is awesome and the Gelato is it of this world. Sam took care of me and I was more than satisfied😀
Probably one of the best gelato places in the area! A lot of variety to choose from. Very friendly staff and very clean! Highly recommended.
Love this place! Literally melts in your mouth 😉 Sam was very professional and knowledgeable on the flavors and took great care of us! I definitely recommend
A new find and it was great. I had never eaten Gelato so so very good.
I had a great experience here fast service. Clean place... I will return.
Love this place! Literally melts in your mouth 😉 Sam was very professional and knowledgeable on the flavors and took great care of us! I definitely recommend
Love this place!! Three service is awesome and the Gelato is it of this world. Sam took care of me and I was more than satisfied😀
Probably one of the best gelato places in the area! A lot of variety to choose from. Very friendly staff and very clean! Highly recommended.
This location is inside the which Which ( same company). Ice cream is good just like any other Paciugo they so have a limited menue thus my 4 stars. Still awsome I always get s Pistachio Shake!
This location is inside the which Which ( same company). Ice cream is good just like any other Paciugo they so have a limited menue thus my 4 stars. Still awsome I always get s Pistachio Shake!
It's good gelato but it's expensive for the amount that you get. It's a teacup size for around $5. Service isn't the best as it is the same employees from which which
It's good gelato but it's expensive for the amount that you get. It's a teacup size for around $5. Service isn't the best as it is the same employees from which which
I wanted some good gelato and ended up stabbing the roof of my mouth instead. Got through a few bites of the chocolate gelato then felt something stabbing me. I thought it was a frozen piece of chocolate so i went to bite it and it stabbed my gums at this point. Won't be eating here anymore.
I wanted some good gelato and ended up stabbing the roof of my mouth instead. Got through a few bites of the chocolate gelato then felt something stabbing me. I thought it was a frozen piece of chocolate so i went to bite it and it stabbed my gums at this point. Won't be eating here anymore.
It was good in looks but the taste was so pathetic, didn’t like it at all , it’s like freezer burn or maybe it was old month or two ..!
I was a little disappointed with the lack of variety in flavors. If you want a sweet treat it’ll satisfy the taste buds but they should definitely expand the number of flavors.
I was a little disappointed with the lack of variety in flavors. If you want a sweet treat it’ll satisfy the taste buds but they should definitely expand the number of flavors.
It was good in looks but the taste was so pathetic, didn’t like it at all , it’s like freezer burn or maybe it was old month or two ..!
They are inside Which Which. I went there at 8:15 and they already had there ice cream put away. Unprofessional.
This is in a sub place. They are not open the opens shown online. Drove 30 mins to find that out.
All the gelato looks old and taste old!! The portions they give is relatively small compared to other gelato stores we have visited. The ice cream server was not very friendly.
Came by and there was like no one working the section. The shop is shared with a which which. Weird concept. But don’t waste your time with Cold Stone and Pink Berry right next door.
Complete waste of money, time, and health. I was surprised upon arrival that the gelataria is inside of a Which Wich. The time was 8pm, however I was still surprised to see how poor and sad the products appeared which was as if they were about to be thrown out after an entire day of being on display much like food at a cheep Chinese buffet which had been under lights for hours. When the attendant finally came to take my order, in reading the menu on the wall, I ordered gelato cup sizes of "Regolare" however after being asked to repeat myself 3 times over, I was still not understood. Anyway, after sampling the 3 samples, and determining all were indeed not gelato, but low quality ice-cream, I settled with Chocolate Chip Mint for myself and Mango for my date. Our gelato was so disgusting that I think there had to have been cleaning product sprayed into it. The hardness of it was more like chunks of frost scraped from a automobile's windshield as it was stacked into my regolare sized cup like clumps of muddy dirt. At one point, my date suggested that we return the ice-cream order to the attendant and request to try again with another serving. However, due to the unimpressive service we received from the server combined with the repeated heckling we endured from a young man who was either a visiting off duty employee or an intoxicated friend of any employee who attempted to engage me into a physical fight, we decided simply to trash out imitation gelato, and walk to a brewery.
It's inside which which. That completely surprised me. When I watched him pour hot tap water into my Americano, I was not rude. I simply plaid for my drink, walked out and threw it in the garbage. It's not the kids fault. It's most likely his training. Stop making coffee, sandwich shop. Know your role.
Disgusting. 4 different flavors, all packed with chunks of ice and the taste was marginal at best
Rude service. No greeting. Had to call the person to give attention to us from his cellphone. We were asked only " what do we want". Rude checkout. Everything went wrong all the way until we left. You don't care about business. Then you get no business. Hope you fail soon.
The gelato tasted off and had a gritty texture, almost like crunching on sugar, and it didn’t look right either. I went back to let the server know, but they told me that’s how it’s supposed to taste. I’ve had gelato many times at different Paciugo locations, as well as other gelato shops in the U.S. and Italy, and I know that’s not how it’s supposed to taste.
I’ve been to the Paciugo at other locations so decided to give this a try. First I want to mention the service is perfectly fine. The person who served us was very nice too. But the gelato was disgusting. The pistachio tasted like the nuts had gone stale. The mango tasted off. My kids usually like the raspberry but they couldn’t even eat half of it. I would not eat the gelatos here again.
The gelato tasted off and had a gritty texture, almost like crunching on sugar, and it didn’t look right either. I went back to let the server know, but they told me that’s how it’s supposed to taste. I’ve had gelato many times at different Paciugo locations, as well as other gelato shops in the U.S. and Italy, and I know that’s not how it’s supposed to taste.
Disgusting. 4 different flavors, all packed with chunks of ice and the taste was marginal at best
All the gelato looks old and taste old!! The portions they give is relatively small compared to other gelato stores we have visited. The ice cream server was not very friendly.
Came by and there was like no one working the section. The shop is shared with a which which. Weird concept. But don’t waste your time with Cold Stone and Pink Berry right next door.
This is in a sub place. They are not open the opens shown online. Drove 30 mins to find that out.
It's inside which which. That completely surprised me. When I watched him pour hot tap water into my Americano, I was not rude. I simply plaid for my drink, walked out and threw it in the garbage. It's not the kids fault. It's most likely his training. Stop making coffee, sandwich shop. Know your role.
Complete waste of money, time, and health. I was surprised upon arrival that the gelataria is inside of a Which Wich. The time was 8pm, however I was still surprised to see how poor and sad the products appeared which was as if they were about to be thrown out after an entire day of being on display much like food at a cheep Chinese buffet which had been under lights for hours. When the attendant finally came to take my order, in reading the menu on the wall, I ordered gelato cup sizes of "Regolare" however after being asked to repeat myself 3 times over, I was still not understood. Anyway, after sampling the 3 samples, and determining all were indeed not gelato, but low quality ice-cream, I settled with Chocolate Chip Mint for myself and Mango for my date. Our gelato was so disgusting that I think there had to have been cleaning product sprayed into it. The hardness of it was more like chunks of frost scraped from a automobile's windshield as it was stacked into my regolare sized cup like clumps of muddy dirt. At one point, my date suggested that we return the ice-cream order to the attendant and request to try again with another serving. However, due to the unimpressive service we received from the server combined with the repeated heckling we endured from a young man who was either a visiting off duty employee or an intoxicated friend of any employee who attempted to engage me into a physical fight, we decided simply to trash out imitation gelato, and walk to a brewery.
Rude service. No greeting. Had to call the person to give attention to us from his cellphone. We were asked only " what do we want". Rude checkout. Everything went wrong all the way until we left. You don't care about business. Then you get no business. Hope you fail soon.
They are inside Which Which. I went there at 8:15 and they already had there ice cream put away. Unprofessional.
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About Paciugo
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190 E Stacy Rd Suite 1416, Allen, TX 75002
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190 E Stacy Rd Suite 1416, Allen, TX 75002
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Upcoming Events
Stifel Stars on Ice Pre-Show Stargazer Pass: 3:30PM
29 May 2026, 19:00
Credit Union of Texas Event Center
Stifel Stars on Ice - U.S.
29 May 2026, 19:00
Credit Union of Texas Event Center
Stifel Stars on Ice Pre-Show Stargazer Pass: 3:30PM
30 May 2026, 19:00
Credit Union of Texas Event Center
Stifel Stars on Ice - U.S.
30 May 2026, 19:00
Credit Union of Texas Event Center
building in Allen, Texas, United States
church in Allen TX, United States
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