Subway
Sandwich · Antioch
About Subway
Located in Antioch, this casual counter-serve restaurant offers a fresh take on build-your-own sandwiches and salads, featuring health-conscious options for every guest. Distinguished by its clean environment and welcoming atmosphere, the location has thrived under new management with staff consiste...
Located in Antioch, this casual counter-serve restaurant offers a fresh take on build-your-own sandwiches and salads, featuring health-conscious options for every guest. Distinguished by its clean environment and welcoming atmosphere, the location has thrived under new management with staff consistently praised for their friendly, kind service. From warmly greeting families to ensuring quick, fresh preparation, the team creates a pleasant dining experience that feels distinct from other branches. Whether grabbing a quick lunch or enjoying dinner with family, visitors appreciate the accessible entrance, convenient delivery and curbside pickup, and the genuine effort made to make every customer feel valued during their visit.
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Subway is located in Antioch, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
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- Memorial Park (A 663m) — park in Contra Costa County, California, United States of America; geonames ID = 5372106
- Mountaire Park (A 677m) — park in Contra Costa County, California, United States of America
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Subway Antioch Reviews
Under new management, friendly staff. New decor, they keep up the good work.
This location is amazing compared to others. It’s very clean, great customer service, and the food is fresh. The new owner and staff are extremely welcoming and friendly.
The staff here are very nice. Food was fast on fresh. Thank you!
Very nice employees. Amazing customer service I will be coming back here again
Sam and Mercedes were soooo sweet and kind to my little baby and I. This place has turned around so much since I last came here. Great job guys!
Thanks to Chris for the best customer service and making my sandwich with perfection . I’m pleased to say that hands down that’s the best experience I had from subway. Thank you Chris
My nephew and I stopped in one day.glad we did .the owner was there very nice guy,had a pleasant conversation about our familys.👍great service👍🙏
Their new Menu is pretty good. I had the No. 6 called "The Boss", Pepperoni and Meatballs and two dinky pieces of Provolone cheese. Pretty tasty if you add whatever you like to give it a little balance on all the meat. Nice and drippy the way I like that kind of sandwich!
Why did this one taste bad? I can’t figure it out if Ingredients are always the same. Also they are under new management as of 11/2024. My 12 inch sub looked like a hotdog. He skimped on every Ingredient. Choose another establishment ! They are becoming like chipotle with their meat.
This place is super annoying because they have on their door posted. They are open till 10 PM. Online they also have themselves listed as open until 10 PM. I ordered two sandwiches the other night at 9:15 PM and paid for them on the online app. I then went down to go pick up the sandwiches and the door was locked. I looked in and saw someone cleaning and knocked on the door which they looked up quickly and said they were closed and looked back down. I knocked again and did the same thing the third time I knocked super hard and said I ordered online and need some help. Reluctantly, the person came and told me they were close. I said you’re posted right here and pointed to the sign that showed 10 PM and he said that that was wrong. I also told him that it was posted online the same and he said that was wrong and old as well on Mike Wolfe maybe you should fix that? He was annoyed with being bothered and said to call management in the morning to deal with it and lock the door. This is some of the worst Customer Service I’ve ever dealt with not to mention I was hungry in one of my sandwiches. I live right down the street from this place and I’ve been a customer for the last seven years. I will now because of this terrible service, be using this place at the least amount as possible. They obviously have people working there that don’t care about the customers and it shows and every time I do going to pick up a sandwich that I ordered online. The atmosphere is like a morgue. No one is friendly here. No one seems happy and it’s a depressing place to come into. Not to mention the front door is always broken and cracked or something. The owners here need to really get their act together because I can’t believe this place is making any money with the service that they’re giving. I would not suggest coming to this location.
The guy working behind the counter never smiles and it is hard to understand him because of the mask and his soft speaking voice. The last 2 times I've been there I have been very disappointed and I felt I wasted my money. Today the white chocolate macadamia cookies were burnt, overbaked, crunchy and tasted old, outdated. When a customer walks in, I feel the person behind the counter should stop making the online order and help who is in front of you. Not make them wait and they don't say anything.
Had a young girl help us today. She was quick to come help us with our order. However, she asked us what kind of bread we wanted THREE times because she was too focused looking outside at who knows what. She was not paying attention to us while ordering. One disturbing and gross thing we noticed was she was wearing a charm bracelet that would go into the veggie trays and touch the veggies and nearly touch our sandwiches 🤢 if it would have touched our sandwiches we would have not purchased them.
So when my parents went there today this one lady who they said was fat had told me that she couldn’t take my moms order at all, and then when they had got back and my dad called me down to get my food she had put pepperoni on my salami sandwich, I was so disappointed and disgusted.. like give my parents better customer service 🤦♀️
Moisture and Black spots on lettuce, soggy tomatoes, This is not Fresh The lady making my sandwich is so slow on top of it she refused to customize my sandwich the way I wanted it Never again will I dine at this location Horrible customer service and Experience
Omg the lady was absolutely rude and just hated being there bad experience
This place used to be nice, last visit was awful though. It was hotter inside than the 98 degrees outside, the sandwich prep stations didn't seem to be working or the hood above the bread oven. Stale bread, sweating vegetables, and two workers just sat at the tables as 4 people were in line waiting to order. The workers were irritated, which I would be too if I was getting minimum wage to work in a sauna, but it makes for a very poor experience. I'm letting the health inspector know to check this place and make sure they can keep the food fresh and to temp.
They messed up our order. They gave us the wrong bread did put all the veggies on the sandwiches, got my daughter a kids meal, and they made her footlong. Then we all got sick a few hours later. I will never order from this location again.
It has to be 90 degrees in this store. Not sure why the a/c is never on. 1 star because my online order looked like someone stomped all over my food. Old lettuce, soft tomato, old dry bread.
They don't understand their own menu. Tried to order cold cut combo as a salad and they kept asking what kind of bread. Told them no bread 3 times before walking out without ordering. Menu clearly states any 6 inch combo can be made into a salad.
Every time I order online it's wrong. And it's sloppily made. That's an understatement. I complained before and was assured a refund and never actually got it and noone will return emails. It seems to me that this location doesn't care about their customers at all. It would be great if someone would take the time to train the owners and employees in customer service and food preparation.
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About Subway
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2777 Lone Tree Wy, Antioch, CA 94509
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2777 Lone Tree Wy, Antioch, CA 94509
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park in Contra Costa County, California, United States of America; geonames ID = 5372106
park in Contra Costa County, California, United States of America
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