vicki nibecker

I love that Anel the manager knows my name, I love that Mia the barista remembers my drink and the staff as a whole are extremely kind and considerate. This is my home 🏡 away from home!

Robert Ceballos

Nice location with a drive thru. Service was speedy and staff was nice. Located right off the 10 freeway with easy access. I would recommend stopping by if your headed on a drive and can use a drink.

Ryanna Hopka

I was just passing through town and stopped to get gas at the Arco next door. I walked over to Starbucks and was pleasantly surprised by the service!! I was greeted immediately upon entering the building by not just 1 but 3 of the baristas. It totally set the mood for the rest of my experience. When the barista handed me my.drink she said that it was made with extra love and wished me a wonderful day. Literally have never experienced this level of friendly from a Starbucks before. Some wonderful ladies working behind the counter today!! Thank you!!

Beautiful starbucks, lots of staff and seating.. not long wait either and plenty of parking

Sad, dark atmosphere. Iffy impolite service inside. Good Starbuck quality coffee. Good for drive thru - not for hangout.

Sherrie Powell Russo

We got our microwaved food and Iced tea right away, but after waiting 10 minutes for the Refresher drink, I had to go up and ask for it to be made. The bathroom was clean.

Fernando “FERNO”

I recently visited Starbucks and was thoroughly impressed with the exceptional service and wide-ranging options they offer. The staff members were extremely efficient despite the bustling environment. The wait time at this particular location, though it gets quite busy, was surprisingly manageable. Starbucks always seems to have a great selection of cups, gift cards, and coffee beans. I'm always on the lookout for unique designs and flavors, and they never disappoint. Whether it's their festive holiday mugs or their limited edition gift cards, there is always something that catches my eye. However, one area that requires some improvement is the restroom. Understandably, the employees were occupied attending to the numerous customers, resulting in the cleanliness and upkeep of the facilities being slightly neglected. It would be beneficial if a more attentive approach were taken towards maintaining the restrooms. Additionally, the floor could also use some work. The high foot traffic and constant movement can take a toll on the appearance and cleanliness of the floor tiles. Regular maintenance and cleaning would greatly enhance the overall experience of visiting Starbucks. Overall, Starbucks continues to impress with its great service, fantastic selection of cups, gift cards, and coffee beans. While areas like the restroom and floor maintenance need attention, it is understandable considering the fast-paced and busy nature of the location. With some minor improvements, Starbucks would undoubtedly remain a top choice for coffee enthusiasts like myself.

+4

Angel Ballesteros

Bad customer service is rude, the way to attend is bad.

David Boyd

I ordered what I always get, caramel frap with extra caramel and a shot or two of ristretto. Caramel was a little on the light side in my opinion. I believe they charge for extra caramel so I think I could've gotten more for my money. Coffee was great but this is the least amount of caramel I've ever gotten from asking and paying extra for more topping. 🙃

dakota dewett

Have been going to this Starbucks for years customer service is okay and store is usually clean but recently the coffee has started to taste burnt and bitter

I normally always have a great experience here with every other barista but Desiree was absolutely rude and made it clear she was annoyed taking drive thru orders. Honestly, if you’re going to be rude and give customers attitude no matter how kind they’re being to you, then you probably shouldn’t be working in customer service.

Memphis Harter

Please stop standing outside to take drive through orders. It makes it very difficult to use the parking lot. Then I can’t see the menu to actually pick what I want. I shouldn’t have to memorize or research the menu before I go. You’re my closest Starbucks but it’s too much of an inconvenience to go there. Just came with friends and because we couldn’t see the menu or get the menu to load on the app only one of us ordered something.

Tom Hernandez

New modern look but same horrible service as always. Do yourself a huge favor and skip this location. The Beaumont locations have excellent service and they know how to cherish their customers. In my last visit to this Banning location I asked for a venti coffee drink with light ice. When I received the drink filled with ice, I asked for it to be fixed. The on duty manager just poured my drink into a new cup, minus half of the ice. I complained and she couldn't care less. If you enjoy being treated poorly and swindled, this is your paradise.

Hector Rider

I have a complain about my order. My frappuccino had no flavor at all. They took so long to hand it to me plus they were laughing at me. I ordered from the app and i still had to make line and wait because they were too busy talking and taking their time.