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Subway

Sandwich · Batavia

3.7 · 81 reviews Google
restaurants.subway.com

About Subway

Located in Batavia, this casual counter-serve restaurant invites guests to build their own fresh sandwiches and salads with health-conscious options. The team consistently delivers warm, friendly service that goes above and beyond, ensuring a delightful experience for every visitor. Whether enjoying...

Located in Batavia, this casual counter-serve restaurant invites guests to build their own fresh sandwiches and salads with health-conscious options. The team consistently delivers warm, friendly service that goes above and beyond, ensuring a delightful experience for every visitor. Whether enjoying a quick lunch or dinner, the atmosphere remains clean and welcoming. Signature dishes feature customizable veggie selections and freshly made subs crafted by dedicated staff members. With accessible seating and convenient takeout or delivery options, this local spot offers comfort food tailored to diverse tastes. Come enjoy professional hospitality and quality meals in a setting designed for solo dining or family visits alike.

What Customers Say About Subway

Customer service is a mixed bag at this Subway. Many rave about friendly and efficient staff like Dylan, Roy, and Zach, while others report rude or slow service, especially during busy times. Consistency seems to be an issue.

Popular Dishes

sub (4) steak egg and cheese Flatbread

Best For

Quick Bite Solo Dining Casual

Tip: If you encounter an issue, speak to the manager, as some customers have had positive experiences resolving problems.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian 🌱 Vegan
🎯 Casual 🤫 Quiet

Frequently asked questions about Subway

Subway is located at 4133 Veterans Memorial Dr, Batavia, NY 14125, Batavia.
Subway offers sandwich cuisine.
Subway has regular opening hours. Check their profile for updated schedules.
Subway offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Subway based on customer reviews are: sub, steak egg and cheese Flatbread.
Subway is ideal for quick bites, solo dining, casual dining.
Customer service is a mixed bag at this Subway. Many rave about friendly and efficient staff like Dylan, Roy, and Zach, while others report rude or slow service, especially during busy times. Consistency seems to be an issue.
If you encounter an issue, speak to the manager, as some customers have had positive experiences resolving problems.
81
Reviews

Subway Batavia Reviews

3.7
81
5★
48%
4★
17%
3★
14%
2★
2%
1★
19%
Reviews (40)
A
Amanda Scully

I'm so happy! I had an issue with my last sub but I talked to their manager who gave me a free sub. Best customer service ever! Never had a problem before and am confident they will remain my favorite restaurant!

V
Vittoria Radesi

The 2 boys working were super friendly and were excited to help. The best customer service experience I've had in a while. The store was clean and the food was made quickly

K
Krista Chandler

Our "Sandwich Artist" was Dylan and he was absolutely amazing. He was happy, delightful and made a wonderful sub.

P
Papa2025 Scottsville, NY

Great place Great staff Great food. You will love the sandwich selection and adding your personal veggie selection to your order. Enjoy!

i
italy3515

Roy and Zach at the Walmart subway were and are very professional and friendly and they went about and beyond. Highly recommend them. Food was great

italy3515
italy3515

Roy and Zach at the Walmart subway were and are very professional and friendly and they went about and beyond. Highly recommend them. Food was great

Vittoria Radesi
Vittoria Radesi

The 2 boys working were super friendly and were excited to help. The best customer service experience I've had in a while. The store was clean and the food was made quickly

Krista Chandler
Krista Chandler

Our "Sandwich Artist" was Dylan and he was absolutely amazing. He was happy, delightful and made a wonderful sub.

Papa2025 Scottsville, NY
Papa2025 Scottsville, NY

Great place Great staff Great food. You will love the sandwich selection and adding your personal veggie selection to your order. Enjoy!

Amanda Scully
Amanda Scully

I'm so happy! I had an issue with my last sub but I talked to their manager who gave me a free sub. Best customer service ever! Never had a problem before and am confident they will remain my favorite restaurant!

A
Amanda Laraby

The lady working there had great customer service. You don't find to many people like that anymore. There are to many people who hate their jobs and express it to customers...

Amanda Laraby
Amanda Laraby

The lady working there had great customer service. You don't find to many people like that anymore. There are to many people who hate their jobs and express it to customers...

D
Deann Michele

The employee had no help to close the restaurant. I had the impression the food was not going to be put away properly because the employee didn't have the time and was alone. Food was good.

V
Vanessa Torres

Of the times I have come to this subway this was the worst, the one who served us did it in a racist way, I had to ask if the coffee was ready because she didn't even tell us, she didn't give us napkins and she never gave us a friendly gesture ...so sad

Vanessa Torres
Vanessa Torres

Of the times I have come to this subway this was the worst, the one who served us did it in a racist way, I had to ask if the coffee was ready because she didn't even tell us, she didn't give us napkins and she never gave us a friendly gesture ...so sad

Deann Michele
Deann Michele

The employee had no help to close the restaurant. I had the impression the food was not going to be put away properly because the employee didn't have the time and was alone. Food was good.

R
Robert Wilson

I ask for a sub she cut it in half and put the other half away. Maybe it was kinda my fault but i wanted a whole.So she picks up the half and threw it.

Robert Wilson
Robert Wilson

I ask for a sub she cut it in half and put the other half away. Maybe it was kinda my fault but i wanted a whole.So she picks up the half and threw it.

K
Karnav Patel

Absolutely the worst experience at a subway ever. I was there on Saturday 6/4 @ around 2:30 pm. The kid who made our subs seemed like he was in training or just starting out (no name tag) and there was a lady who seemed like she had been there for some time. First of all, the kid took about 15-18 minutes to prepare the 2 footlongs and a 6 inch sub I ordered. After he was done toasting the bread, which by the way was not toasted properly because it was still a bit cold and chewy when we ate it and the cheese was not even melted, the lady started to prep the one footlong. She had barely put any of the veggies my wife had requested for. So we had to request her to put extra and it still wasn't enough. (Extra olives for her meant literally 2 pieces of them). Then this kid was prepping the other footlong and the 6 inch. After every single veggie, he would wipe his hands on his apron, which was not hygienic. He did the normal amount of veggies but not in any uniform way. When I requested for lettuce, he took a bunch, which also had the stem part with all the lettuce still intact and put it on there. I had to ask him to remove that part. Olives were in a cluster and so were the pickles. I had also asked for cucumbers for all my subs and it seemed like it was zucchini instead of cucumbers. After all of this, when he tried to close the sub, he made a mess of it. Everything was falling apart. I had to take out the veggies in plate and put some back on and eat it that way. I was on my way to Canada and was passing through the town, hence why I did not have the time to go back and get the all taken care of because that would have taken another 15-20 minutes, which I did not have.

Karnav Patel
Karnav Patel

Absolutely the worst experience at a subway ever. I was there on Saturday 6/4 @ around 2:30 pm. The kid who made our subs seemed like he was in training or just starting out (no name tag) and there was a lady who seemed like she had been there for some time. First of all, the kid took about 15-18 minutes to prepare the 2 footlongs and a 6 inch sub I ordered. After he was done toasting the bread, which by the way was not toasted properly because it was still a bit cold and chewy when we ate it and the cheese was not even melted, the lady started to prep the one footlong. She had barely put any of the veggies my wife had requested for. So we had to request her to put extra and it still wasn't enough. (Extra olives for her meant literally 2 pieces of them). Then this kid was prepping the other footlong and the 6 inch. After every single veggie, he would wipe his hands on his apron, which was not hygienic. He did the normal amount of veggies but not in any uniform way. When I requested for lettuce, he took a bunch, which also had the stem part with all the lettuce still intact and put it on there. I had to ask him to remove that part. Olives were in a cluster and so were the pickles. I had also asked for cucumbers for all my subs and it seemed like it was zucchini instead of cucumbers. After all of this, when he tried to close the sub, he made a mess of it. Everything was falling apart. I had to take out the veggies in plate and put some back on and eat it that way. I was on my way to Canada and was passing through the town, hence why I did not have the time to go back and get the all taken care of because that would have taken another 15-20 minutes, which I did not have.

M
Mike Angel

One person working and fairly new. We understand. On other visits my mother said they keep telling her next time (for free sub ). We inquired on this visit and the cashier looked it up and showed us. We didn’t qualify. Why do we keep getting told next time. I emailed corporate and no reply. No phone either provided for corporate.

S
SaiyanGamer

One of the owners of that subway Doug is a cool chill guy but his wife the other owner is not nice to people who sit at that subway and hates Walmart employees

J
Jessica Bucheister

Hands down the worst subway I have ever been in. The employees are slow and slow minded. The food was disgusting. All the vegetables were rotten. I'm not door dash but for what ever reason the employees at this location are very rude to door dash ppl so heads up. They all need to be fired and have a completely new staff hired. The one lady that claimed to me manager was the worst of all. Rude rude rude. I will never ever ever be back here and stop any one I know from coming here.

M
M. L

Terribly slow. Always the same girl working when I come (usually evenings Fri-sun) She hates her job, you can tell. She is also not good at taking orders from children. Took phone orders before dealing with us after standing over 10 mins in line. Unacceptable!!! There are a million other subways around. Stay away from this one, unless waiting a half hour per sub is what you'd like to do.

S
Sylvia Lynn

I was there sunday night and whoever the very blonde headed girl is was yelling at a cusomter that wasnt even from subway was just trying to leave Walmart and go home. The blonde girl was being very rude and unprofessional. The person that was leaving Walmart didnt even look back at the girl. Other than this, the food is always good from there, I will be returning.

M
M Marie

Finished my shopping and went to grab a sub, they closed at 8:30 instead of 9 like it says.

B
Blank Space

Barely paid attention, Complained about a CO worker the whole time and added on a tip to the order without my authorization.

C
Crystal Thompson

The girl was very rude, i will NEVER go to this subway again,if i could give negative 5 stars i would

S
Sandra Coppini

Worst customer service ever!! I'm a server myself and ALWAYS tip.. Not today! I had to call the girl out from the back after yelling hello for about 5 minutes...she had her hair down playing with it while talkin to the young guy in back. She acted pist cause I was disturbing her! We ordered two foot longs and I watched as she only put turkey and lettuce on only half my sub! I had to ask her to please fill the whole sub! Then I asked for mayo and she squeezed so much all over..it was a complete mess..then asked snarky, is that enough??? I said plenty don't ya think?? After was all said and done I had to ask to have them in a bag, she slapped it on the counter...when my boyfriend paid it asked how much tip I wanna leave..i said I got this.. 0%! I have NEVER left 0% I will NEVER go there again! I even told my bf I'm leavin and leavin my sub..he was hungry so.. We were the ONLY ones there... I could understand if she was in the weeds, but no excuse! And BTW...if your gonna play with your hair..do it so no one can see you, and for God sake wash your damn hands! Never again... 😠

P
Pawnee Mccrea

Visited 3/22/23 around 9am. The employee working was very rude. She acted like we were bothering her. We ordered steak egg and cheese Flatbread. She toasted it bur, when we sat down to eat it everything was still cold. I went to the register to let her know even shouted hello and she never came out of the back room. We were there waiting for our car to get fixed about an hour and we never saw her the whole time we sat there. She also charged me 6.00 each for an extra tray of steak on each sub. So 2 large Flatbread breakfast sandwiches and 2 small drinks was 40.00. I WILL NEVER VISIT THIS SUBWAY AGAIN. HIRE DECENT WORKERS WHO ARE NOT RUDE.

SaiyanGamer
SaiyanGamer

One of the owners of that subway Doug is a cool chill guy but his wife the other owner is not nice to people who sit at that subway and hates Walmart employees

M Marie
M Marie

Finished my shopping and went to grab a sub, they closed at 8:30 instead of 9 like it says.

Sandra Coppini
Sandra Coppini

Worst customer service ever!! I'm a server myself and ALWAYS tip.. Not today! I had to call the girl out from the back after yelling hello for about 5 minutes...she had her hair down playing with it while talkin to the young guy in back. She acted pist cause I was disturbing her! We ordered two foot longs and I watched as she only put turkey and lettuce on only half my sub! I had to ask her to please fill the whole sub! Then I asked for mayo and she squeezed so much all over..it was a complete mess..then asked snarky, is that enough??? I said plenty don't ya think?? After was all said and done I had to ask to have them in a bag, she slapped it on the counter...when my boyfriend paid it asked how much tip I wanna leave..i said I got this.. 0%! I have NEVER left 0% I will NEVER go there again! I even told my bf I'm leavin and leavin my sub..he was hungry so.. We were the ONLY ones there... I could understand if she was in the weeds, but no excuse! And BTW...if your gonna play with your hair..do it so no one can see you, and for God sake wash your damn hands! Never again... 😠

Pawnee Mccrea
Pawnee Mccrea

Visited 3/22/23 around 9am. The employee working was very rude. She acted like we were bothering her. We ordered steak egg and cheese Flatbread. She toasted it bur, when we sat down to eat it everything was still cold. I went to the register to let her know even shouted hello and she never came out of the back room. We were there waiting for our car to get fixed about an hour and we never saw her the whole time we sat there. She also charged me 6.00 each for an extra tray of steak on each sub. So 2 large Flatbread breakfast sandwiches and 2 small drinks was 40.00. I WILL NEVER VISIT THIS SUBWAY AGAIN. HIRE DECENT WORKERS WHO ARE NOT RUDE.

Blank Space
Blank Space

Barely paid attention, Complained about a CO worker the whole time and added on a tip to the order without my authorization.

Mike Angel
Mike Angel

One person working and fairly new. We understand. On other visits my mother said they keep telling her next time (for free sub ). We inquired on this visit and the cashier looked it up and showed us. We didn’t qualify. Why do we keep getting told next time. I emailed corporate and no reply. No phone either provided for corporate.

M. L
M. L

Terribly slow. Always the same girl working when I come (usually evenings Fri-sun) She hates her job, you can tell. She is also not good at taking orders from children. Took phone orders before dealing with us after standing over 10 mins in line. Unacceptable!!! There are a million other subways around. Stay away from this one, unless waiting a half hour per sub is what you'd like to do.

Jessica Bucheister
Jessica Bucheister

Hands down the worst subway I have ever been in. The employees are slow and slow minded. The food was disgusting. All the vegetables were rotten. I'm not door dash but for what ever reason the employees at this location are very rude to door dash ppl so heads up. They all need to be fired and have a completely new staff hired. The one lady that claimed to me manager was the worst of all. Rude rude rude. I will never ever ever be back here and stop any one I know from coming here.

Sylvia Lynn
Sylvia Lynn

I was there sunday night and whoever the very blonde headed girl is was yelling at a cusomter that wasnt even from subway was just trying to leave Walmart and go home. The blonde girl was being very rude and unprofessional. The person that was leaving Walmart didnt even look back at the girl. Other than this, the food is always good from there, I will be returning.

Crystal Thompson
Crystal Thompson

The girl was very rude, i will NEVER go to this subway again,if i could give negative 5 stars i would

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About Subway

How to get there

4133 Veterans Memorial Dr, Batavia, NY 14125

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Highlights

💬
Well Reviewed
81 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🥗 Vegetarian Options
🌱 Vegan Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8AM-9PM
Rating
3.7/5
💬 Reviews
81
💰 Price Level
$
📞 Phone
+1 585-343-0134
🌐 Website
restaurants.subway.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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Location

4133 Veterans Memorial Dr, Batavia, NY 14125

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