Dunkin'
Donut, coffee shop · Bath
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What Customers Say About Dunkin'
Dunkin' in Bath receives mixed reviews. Many praise the morning crew for excellent coffee and fast, friendly service, especially at the drive-thru. However, some customers report inconsistent food quality, incorrect orders, rude service from certain employees, and slow service.
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Tip: Visit in the morning for the best coffee and friendliest service, but be aware that order accuracy can be inconsistent.
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Dunkin' Bath Reviews
The service at this Dunkin is always on point. They are fast, friendly, and understanding when u mess up ordering on the app. Food prepped well too.
I really like all of the employees at this location they’re always very friendly and working hard. Although I would like to emphasize the interaction the last time I went to this Dunkin. I went into the lobby and was greeted by two girls, they gave my dog a free donut right before they closed, in which I was planning to purchase regardless; they offered and it was a nice gesture of them and makes me want to visit in the lobby instead of the drive through more often, it was two young girls working at the front counter.
Cashier at drive-thru was super nice. I didn't catch her name but she was an older lady. She was very friendly both times we went through!
Morning crew is awesome and makes really good coffee , other than that the only issue I have with this place is a certain employee in the afternoon tends to be rude to a lot of people, including me …. and why she still works at this place I will never understand.
They get my order right every day, and even when the drive thru line is long, you get your food quickly. The lady who runs the window is a delight as well!
Little do New englanders know Duncan is not the best coffee.
First time hitting this Dunkin. Went through the drive thru. Was quick and the coffee was on point.
The doughnuts and coffee are great. I would not recommend the breakfast items. I have ordered breakfast on 5 occasions and all 5 times my food was cold in the middle. Great shop for easy snacks. Two snow cones with a side of smores
The people were extremely lovely and kind. Dunkin's employees are exceptionally ready to please. Inside of another store is where you will find them however they don't have their own private entrance that I can remember and it's nice that they do have one big Corner seating that would probably house comfortably for but you could probably squeeze in five. I did see someone in the booths in the corner at the wall where there was a plug, he was using his laptop so I know for sure there is one place to plug in at the booths. The staff members are timed and their bosses know exactly how many seconds that you are in the Drive-Thru and how long it takes each customer to become hopefully satisfied and driving away. There is no bathroom in this facility however next door in the building they both share our public restrooms. Again the people are lovely everything else is just okay. But then again I'm not a big donut eater and I don't particularly like coffee that's super strong I tend to like sugar cream and Light coffee. The times that I have been inside they really neglect the area where you put your condiments in your coffee if it isn't the way you personally want it. However they're super great about making anything better if you don't find it to your liking. I just don't like to complain or make a fuss so I would prefer just grabbing through for more sugars and putting it into my coffee, however there so very very nice they would do it anyway. I really enjoyed the staff what a great attitude
This girl in the photo started yelling at me in the middle of Dunkin', speaking in a very unpleasant way. I put my leg up on one of the chairs because I have an injury and was putting ice on it, and I needed to keep my foot elevated. Anyway, her behavior wasn't right, especially yelling at me in the middle of the cafeteria. I thought it was very rude of her, since I was simply enjoying my coffee peacefully.
the food tasted so much like bleach that i gagged repeatedly and had to spit it out
Customers need to be aware of how some of the workers speak about them as soon as they're out of earshot. Morning crew are the worst offenders. I've heard them spreading nasty rumors and gossiping about customers in the drive thru, and in big apple. Not professional and the food is hit or miss, depending on who is working.
They don’t even know how to make and serve a macchiato. It was done wrong. We didn’t get our donuts and muffin for like 10 minutes. Another employee working the drive thru was also rude. Kids are going to be loud and they weren’t even going near customers.
Young lady at the front register was extremely rude. It was not a pleasant experience to say the least. She genuinely seemed as though she hated her job/ working in customer service. She did not acknowledge customers, had a short attitude, did not care nor handle food/drink items gently. I am not a “Dunkin” local, as I am from the Mid West. I was very excited to try Dunkin and this experience ruined it for me all together.
I only go here if it's the absolute last resort(before 6am on a Sunday). They get my order right about 20% of the time, and the lady who runs the window is rotten.
Slow slow slow service. Everyone is chatting while I wait for my food. Been waiting here 15 minutes for a tortilla folded in half with an egg in it. Asked 3 times about it and on the 3rd time they said they must have given it to someone else. Whack. Guess all 10 employees forgot. Then they put my food on the counter and didn’t say a word. Whack.
I used to go there every morning to get coffee. It is hit or miss on a daily basis. Consistently getting my coffee wrong. At least twice a week. It was so bad that I actually drive 15 minutes farther to another Dunkin Donuts.
The worst Dunkin to ever exist. Stay as far away as possible. They have yet to make an order correctly in 3 years of colleagues coming through. I stopped going here a while ago, but today I was desperate. Guys I work with fall into the same trap. They are the only shop this side of rt 1. Best to take the exit and loop back to Joes.
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150 Leeman Hwy, Bath, ME 04530
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150 Leeman Hwy, Bath, ME 04530
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