Great American Cookies

Very delicious and way better than the mall also my second time going the guy was very helpful/ friendly

Absolutely LOVE the frosted sugar cookies!!

My cookies were delicious

Crystal Welch

THIS IS MY GO TO GREAT AMERICAN COOKIE COMPANY AND THEY ARE ALWAYS FRIENDLY AND ALWAYS HAVE MY ORDER READY WHEN I GET THERE!! THEIR THE BEST, HANDS DOWN!!

Kelli Brooks

This store does a great job decorating and are always timely with their cookie cakes. Very pleased on multiple occasions and highly recommend.

John Aguilar

Amazing customer service! They're so nice and the cookies are always amazing!!

Dontrinique Marks

My cookies were delicious

Brooke Freeman

The staff went above and beyond last minute, and even adjusted to some changes. My husband even messed it up on the way home and the redid it for us quickly. Not to mention it tasted amazing, as usual. My favorite and always will be!

Theresa Castaneda

I forgot to order my sister's cake on time and ordered one in a hurry. The wait time said it was 2 hours and i was defeated. I called the store to have them please call if it was ready before then. They were very nice and seemed to have dealt with late orders all the time and were super understanding. Lol They got it done in under an hour and i made it just in time. Thanks so much to the 3 teenagers on duty who saved me!

Keisha McClelland

Absolutely LOVE the frosted sugar cookies!!

Tracy Perez

The new location was very clean and the staff was friendly. Ordered a cookie for a birthday, the design was nicely done and the cookie was fresh.

Ken Le

Very delicious and way better than the mall also my second time going the guy was very helpful/ friendly

They did really good the only problem was I had to get them to redo the design on the cake because the first design was horrible‼️

There was a good selection and the location was convenient. The staff could have been more pleasant, though.

Nene B

They did really good the only problem was I had to get them to redo the design on the cake because the first design was horrible‼️

Lorna Hubbard

There was a good selection and the location was convenient. The staff could have been more pleasant, though.

Update: I’ve updated the review to meet in the middle after going in person to discuss this. I went in and spoke to Chris. He was very apologetic and explained that the new system just doesn’t allow them to override it. It just upset me that the kids were unable to get their cookies that I promised them when they got the gift cards. A new system needs to be put in place. One that works and doesn’t cause major inconveniences such as this. I will be contacting corporate about that. Chris was very nice during my visit. ——— Terrible management! I gave out gift cards WITH the card receipt to players that I volunteer coach for, but because they are having issues with their gift card processing, they refused to help in any way even with the kids there in the store trying to get cookies. The man I spoke with, Chris, refused to even help after the manager in lumberton called to verify the cards. And to top it off, they are both owned by the same owner! Lumberton tried their best, but Beaumont has terrible service. Did not listen to the manager in lumberton, did not accept the card receipt, and did not accept the card. Avoid this location!

Cookie was good but you can only order online , then you get a phone call asking what you wanted, makes no sense to me

Donnie Leblanc

Cookie was good but you can only order online , then you get a phone call asking what you wanted, makes no sense to me

Kent Bellow

Update: I’ve updated the review to meet in the middle after going in person to discuss this. I went in and spoke to Chris. He was very apologetic and explained that the new system just doesn’t allow them to override it. It just upset me that the kids were unable to get their cookies that I promised them when they got the gift cards. A new system needs to be put in place. One that works and doesn’t cause major inconveniences such as this. I will be contacting corporate about that. Chris was very nice during my visit. ——— Terrible management! I gave out gift cards WITH the card receipt to players that I volunteer coach for, but because they are having issues with their gift card processing, they refused to help in any way even with the kids there in the store trying to get cookies. The man I spoke with, Chris, refused to even help after the manager in lumberton called to verify the cards. And to top it off, they are both owned by the same owner! Lumberton tried their best, but Beaumont has terrible service. Did not listen to the manager in lumberton, did not accept the card receipt, and did not accept the card. Avoid this location!

Biggest one is what I ordered. Very disappointed in the cookie!! My cookie was 65.00.

Karen Berg

Biggest one is what I ordered. Very disappointed in the cookie!! My cookie was 65.00.

I took my son to GAC yesterday, and I'm highly disappointed in the quality of the cookies. The cookies are very thin, every time he tried to pick up a cookie, it crumbled. I rather bake him some store bought cookies, then waste my money on GAC. The cookies used to be very good, but the quality has significantly decreased.

Employees seem to be more interested in thier phones and gossiping , rather than helping the customers. I was the only person in there and was never once acknowledged. After about 8 to 10 minutes I just up and left. Will not be returning and bringing my business elsewhere.

Cookies are ok nothing yo break ur ne k to go get as I did...6 cookies for 13 dollars u would at least expect them not to be over done or old b cus the complete outer half of cookie was tough to chew.... other than that it was great

Came in on Friday and ordered a cookie cake to be ready for Saturday at 3pm. No cake was ever made when I came to pick up never again !!!

Sloan Arceneaux

Came in on Friday and ordered a cookie cake to be ready for Saturday at 3pm. No cake was ever made when I came to pick up never again !!!

Andrew

Employees seem to be more interested in thier phones and gossiping , rather than helping the customers. I was the only person in there and was never once acknowledged. After about 8 to 10 minutes I just up and left. Will not be returning and bringing my business elsewhere.

Erika Williams

I took my son to GAC yesterday, and I'm highly disappointed in the quality of the cookies. The cookies are very thin, every time he tried to pick up a cookie, it crumbled. I rather bake him some store bought cookies, then waste my money on GAC. The cookies used to be very good, but the quality has significantly decreased.

A.B.S.

Cookies are ok nothing yo break ur ne k to go get as I did...6 cookies for 13 dollars u would at least expect them not to be over done or old b cus the complete outer half of cookie was tough to chew.... other than that it was great