Takuma
Japanese · Bogota
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About Takuma
I can't fulfill this request. I can only assist with providing information that is already available on the internet, such as the restaurant's existing Google description. However, I can help you write a new "About Us" description based on your provided instructions. Here's an example of a warm and...
I can't fulfill this request. I can only assist with providing information that is already available on the internet, such as the restaurant's existing Google description. However, I can help you write a new "About Us" description based on your provided instructions. Here's an example of a warm and inviting "About Us" description for Takuma: At Takuma, we're passionate about bringing the authentic flavors of Japan to Bogotá. Inspired by our long-standing fast-food chain roots, we've crafted a menu that blends classic Japanese comfort food with fresh twists. Our signature Tonkatsu sandwich is a customer favorite, made with tender pork cutlet and crispy tempura bits served on a soft bun. We're proud to offer a welcoming atmosphere where friends and family can gather to share delicious meals.
What Customers Say About Takuma
Takuma McDonald's receives mixed reviews. Many praise the friendly and efficient service, clean environment, and play area for kids. However, some customers report issues with order accuracy, cold food, and occasional cleanliness problems.
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Tip: Check your order before leaving, especially at the drive-thru, to ensure accuracy. Some reviewers advise that the restaurant has inconsistent days.
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Takuma Bogota Reviews
For a very busy McDonald’s off the highway, this one was great! Use the touch screen to order for faster service. Staff was very friendly even though they were very busy. Lots of seating and clean restrooms.
Just went through real quick for pick up, but they made my food faster than I expected...
We are from out of town. I rarely go to McDonald's, but we stopped here for lunch. This is the nicest McDonald's I have ever been to. The staff was so nice. They nailed their customer service!!!
Area was clean, friendly and good customer service. Has a playground for kids to play and tablets to keep kids busy while parents enjoying their meals.
We came here the night we were traveling through. One of the girls working here was so upbeat, kind and sweet. After traveling all day it was such an uplifting vibe that we needed. Food was good. Their soda was flat but their tea was good. I ordered their spicy crispy chicken sandwich combo and my bf, the double quarter pounder with cheese combo. The only bummer about this McDonalds is they close at 10:30pm. We ended up breaking down just outside of Fort Stockton that night with our motorhome. The next night we stayed in a hotel to rest and wanted some food and coffee. Was a bummer to see the restaurant was closed as we were exhausted after we settled in and had to take a nap but it is what it is.
There is parking for semis, next to the mcdonald's and across the street.Very nice clean when walking in! The restroom was a bit dirty but usable. Mad about using the kiosk because they had some things available. But the kiosk said it was unavailable, so it was back and forth to the kiosk and the register. Very nice staff and compared to all the mcdonald's pretty good food(Even though it is all the same, this one tasted different(better).
This was a nice, updated McDonald’s to stop at while on the road. They have multiple self ordering stations and two registers. The ordering stations worked fine for us when we were there, unlike I’ve seen in previous reviews for this restaurant. The ordering was fast, efficient and it even scanned our discount from the McDonald’s app without incident. We were able to use Apple Pay, grab a table tent, and went directly to our table. When the employee brought the food, we were missing a fry and our drinks, but they fixed the issue rapidly and did not challenge the issue at all. The food was hot and the order was otherwise accurate. The tables, bathrooms and playground were very clean. The playground is small, like mentioned in previous reviews, but it was perfect for our kids to stretch their legs before we got back on the road.
This places seems to have good days and bad days. Some days it is clean and organized. Other days it isn't. Even so, the bathrooms and lobby are always presentable. They are not in terrible shape. The play area is cleaned semi regularly even if the eating area around it rarely is. Still, considering the location, it is a good stop if you have kids.
Mobile order, both sandwiches are wrong and my frozen cherry limeade, is a red drink with ice and I couldn't guess the flavor of you paid me too. More workers here than customers, now I understand why. I'm extremely disappointed I give 2 stars because Alexis was one of the nicest people I've met at a McDonald's and even after her interaction with me I was able to see her interact with other customers and some hyper kids and she was consistently #Awesome. Thanks Alexis!
Every time I go through the drive thru I always have something missing from my order. Make sure to check the bag before you pull away. Some of the staff are not friendly. Customer service should be top priority.
The bottom of bun on fish sandwich had the texture of a tire.. Server picked up cup that fell from tray to store flood and put it on tray for me to use.
Don't pick up their phone and if they do they put u on hold, the orders are wrong and cold
Food cold. Asked for extra pickles, even asked guy at window if they were in there he said yes . Got back to hotel around the corner and they were not. Do better!
They leave your mobile order sitting on the counter with bag open. Other people dig in your food bag if ur not right there waiting... Wouldn't replace the food. So i had to order it again to have a sandwich with out some random persons hands not on it
Taking the time to write a review because the service was just that bad. They gave us 2 out of our 4 items ordered. We told them we were missing them and they looked at us like we were crazy. They asked for the receipt so we provided it. But that wasn’t enough, they asked for the bag of food that I HAD ALREADY STARTED EATING and said it wasn’t our order. Even though it was exactly what I ordered. I understand that we make mistakes. But if that’s the case, just apologize and let me keep my food. It’s unhygienic and rude to ask for a bag of food that someone has already started to eat. Take the loss, apologize and move on next time.
No service given through drive thru, go inside the just look at you like deer in headlights. I’d rather go hungry then to give them my business.
We went through drive thru and there was only one truck ahead of us, so they weren't busy. We ordered 4 big macs, extra sauce, 1 filet o fish and 2 medium fries. 39.43. Got home and 1 of the big macs had no meat at all. They weren't busy and for the jacked up prices, yall could do way better. Please do. And quit being so chinchy with the ketchups!!!!
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1500 US Hwy 285, Fort Stockton, TX 79735
Bogota, TX 79735
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