Gong Cha
Bubble tea · Broadway
About Gong Cha
Gong Cha on Broadway offers a delightful bubble tea experience, open late seven days a week. We are known for our diverse tea selection, including signature drinks like Pearl Milk Tea and creative options like Mango Popping Boba and Lychee Tea, all customizable to your sweetness preference. Customer...
Gong Cha on Broadway offers a delightful bubble tea experience, open late seven days a week. We are known for our diverse tea selection, including signature drinks like Pearl Milk Tea and creative options like Mango Popping Boba and Lychee Tea, all customizable to your sweetness preference. Customers appreciate our clean and inviting atmosphere, with a modern decor, and our commitment to providing fast, friendly, and attentive service. Enjoy the convenience of dine-in, takeout, or delivery, with wheelchair accessibility and multiple payment options available.
What Customers Say About Gong Cha
Gong Cha Broadway receives praise for its flavorful bubble tea, especially the strawberry boba and mango slush. Customers appreciate the clean shop and quick service. Some inconsistencies in drink preparation and occasional slow service or rude staff are noted.
Popular Dishes
Best For
Tip: If you're frustrated after a long walk, try the mango slush. Specify your sugar level for the perfect taste.
Features
What to see nearby
Data from Wikidata
Explore the area around Gong Cha
Gong Cha is located in Broadway, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Historical Heritage
- iglesia de Santa María la Virgen (A 222m) — iglesia en Nueva York, Estados Unidos Lugar inscrito en el Registro Nacional de Lugares Históricos
- Central IND Substation (A 351m) — historic building in Manhattan, New York, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- iglesia Luterana de San Lucas (A 374m) — iglesia de Manhattan Lugar inscrito en el Registro Nacional de Lugares Históricos
- Substation 13 (A 405m) — edificio en Nueva York, Estados Unidos Lugar inscrito en el Registro Nacional de Lugares Históricos
Museums
- Museum of Broadway (A 305m) — Museum of the history of Broadway theatre
Religious Buildings
- Times Square Church (A 251m) — templo de culto cristiano ubicado en la ciudad de Nueva York, Estados Unidos
Other Points of Interest
- 20 Times Square (A 106m) — edificio en la ciudad de Nueva York, Estados Unidos
- The Platinum (A 263m)
- Times Squared 3015 (A 302m) — proposed building in New York, United States
- Times Square (A 329m) — barrio y plaza en Manhattan, Nueva York, Estados Unidos
Data from Wikidata
Frequently asked questions about Gong Cha
Gong Cha Broadway Reviews
Great spot to grab a quick bubble tea. The Mango Milk Slush was amazing!
Nice bubble tea here. Might suggest that they open up their menu to more drinks without caffeine, that aren’t just iced slush/smoothie types!!
Great service and clean shop! The staff followed my request for less sugar perfectly and were super nice and patient. I’ll definitely come back again!
I am not a fan of Boba drinks, but the one i had at Gong Cha was really good! I had ordered the mango popping Boba. It was absolutely delicious. The staff were very courteous and swift with taking orders and preparing them. The location is very convenient for anyone to quench their thirst while strolling around 42nd street. Will definitely be going back for more.
Bubble bubble! Bubble tea! Quick on the go bubble tea! Location: it is located in Tinesquare, they have their own store. It will satisfy your bubble tea craving! Service: I just ordered and go, no interaction. Food: I almost taste all the flavors but my favorites are: TARO: as always this is good! Taro with bubbles is great! THAI ICED TEA: this one is good too! Thai experience! EARL GREY with 3 J’s: this is one of my fave because it has 3 jellies on it! DIRTY BROWN SUGAR: one of the newest flavors! It is good because not your usual sugar! STRAWBERRY TARO: good too, make sure only 30% sugar because it might be sweet. COFFEE MILK TEA: good, taste more tea than coffee! LEMON AIYU WHITE PEARL: my lease favorite, it has candied lemons which is super sweet. Price rating: 4 out of 10. It is so cheap! Well all recommended! But personally love the taro and earl grey with 3Js.
I love gong cha but this is probably the worst location I have been to. I ordered the strawberry matcha latte with lichee jelly which is usually great but this time it was like sickly sweet. But I’m not going to completely judge the location off one drink. The employee was really nice and the service was quick. There was no indoor seating but that is understandable for a small space in time square.
Took 30 minutes to get the drink. The boba was overall okay, but not worth waiting in a scorching hot room full of people waiting for their drinks. The workers were also very slow at making the drinks.
Watered down milk tea with their new automated machine, tasted like skim milk yuk good bye and see you never good bye Gong Cha
Ordered a brown sugar milk tea with pearls and on the price list it was for $6.75 but the server added $7.50 for the drink and added extra dollar for pearls.the drink said brown sugar milk tea with pearls . She told me extra 75 cents is for hot tea and pearls is extra . I felt cheated cause it’s not about the extra dollar fifty but the integrity of the shop and transparency of the price. This felt like cheating as they don’t disclosed or ask you if the extra charge is ok ?? When i questioned they said different location has different price almost with no Shame and no explanation which almost felt like audaciously stealing from me without the need to clarify. Never going to gong cha again , almost felt robbed and bad business practice . They should be banned from running this business
Pick up the phone 1 in awhile. You guys ignore late at night and I even had an employee pickup and berate me for calling because she s busy. Dude are you the 1 paying $40 for an Uber Eats order just to get it wrong?! The nerve and ignorance on these employees is unmatched. Phone service is part of your establishment. Whoever runs this store teach your employees to stop avoiding phone calls any time they feel like it which is every other day late at night and around lunchtime
I usually go to another location of Gong Cha and it never disappoints, but this place got everything wrong. Firstly, I ordered a Taro drink with pearls and they didn’t add pearls at all, which I realized when we brought the order home. Secondly, my fiancée ordered a Mango milk tea and ended up getting just milk tea no mango Recommend going to another location
Customer service was horrible. I paid $9.75 for my large Thai ice tea. I asked for 30% sugar, but it tasted like they put 100% sugar. I asked for less ice and I had to correct the girl because she ended up filing my cup full with ice. The guy at the register was very rude and kept on insisting for tip. If I am paying close to $10 for my drink, I expect it to accommodate what I am asking. I will never go there again.
Sign in to leave a review
Sign inRemove ads and manage your menu
Explore Your Area
32 Photos
Explore Gong Cha's photos
About Gong Cha
How to get there
1600 Broadway, New York, NY 10019
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
1600 Broadway, New York, NY 10019
📍 Explore the Neighborhood
edificio en la ciudad de Nueva York, Estados Unidos
iglesia en Nueva York, Estados Unidos
templo de culto cristiano ubicado en la ciudad de Nueva York, Estados Unidos
proposed building in New York, United States
Museum of the history of Broadway theatre
barrio y plaza en Manhattan, Nueva York, Estados Unidos
historic building in Manhattan, New York, United States
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Gong Cha and other restaurants
Earn Points at Gong Cha!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Gong Cha
🏆 Rewards at Gong Cha
10% Discount
At Gong Cha
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu