Steve

Dirtiest Dunkin’ toilet ever, with floor buildup that required days to accumulate. With unswept floors, two ladies annoyingly did deep cleaning and baking while I waited for the cashier to complete the complex order of the customer in front of me. There was graffiti on the bathroom’s mirror and door. A large piece of the light-switch faceplate was missing along with the soap dispenser tray, but it’s unsightly installation pads remain prominently adhered to the wall tiles. The remainder of the store which includes a drive-thru looked fairly new and their donuts were tasty and fresh as usual.

+4

Harold Hahn

Always get order wrong. Stale donuts. This is the worst DD that I ever had the unfortunate experience to be served by. They serve old donuts and 90% of the time the order is wrong. Moreover, their outside speaker does not work and they refuse to fix it.

Diana S

I'm just disappointed with Dunkin in general as a company. The Mobile order option is convenient yet the orders are not always correct. For example today I ordered a large cold foam cold brew and received a small with idk what inside. I couldn't even drink it was so sweet. I also ordered an avocado sandwich which was missing the avocado. I'm not mad because people do make mistakes but I'm upset because all Dunkin's have this no refund policy. There have been multiple times I order something and it's out of stock and they will not issue a refund. I just feel it's poor business for such a large company.

It's a hit-or-miss here. Depending who you get that takes you order. It's like Russia and roulette.

Iris Tirado

I ordered a Box of Joe for $29.99 plus $2.66 tax, totaling $32.65, for my co-workers. Unfortunately, when we opened it, the coffee looked and tasted like watered-down tea. It was so diluted that it was embarrassing to serve. I returned it to the store, and even the employees commented that it looked like water. I was told I could only receive a refund if I came back the next morning, which I explained I was unable to do. The employee, Muhammed, called his manager, Hussain, who then spoke to me and said he would need to “investigate” to make sure I wasn’t scamming them before issuing a refund. Overall, this was a disappointing experience, especially given the price. Save your time and money and go to Bagel Pub next door instead, similar prices and much better quality.

MD SHOHIDUL ISLAM JOY

I asked for a mocha from the night shift guy but he gave me a regular coffee and didn’t gave me any napkins and I went back to change the coffee he was so rude and didn’t fix the coffee or gave me a mocha

John Sonitis

I love Dunkin Donuts. Love the chain. But this one gives you the worst customer service of anywhere I have ever been in my 46 years on this planet. Their drive through speaker never works. Never. Now you add in the incompetent staff. The gentleman today that served me should be fired immediately. Bad communications skills, gets the order wrong and charges you for stuff you don’t even order. He got over on me tonight and i will never come back here again. This gentleman and the person who hired him should both be fired immediately and consider non customer service jobs.

Gurpreet Singh

They won’t let you use the restroom, even if you are a customer. They will say, “No restroom.” I wonder where they go to use the restroom.

manny morales

Please fire the guy at night. Never gets the order right. Ask for ice coffee and gives it with no ice. Flavor is off and at the time I go theres no traffic. So why cant he take his time and get it right ? Besides the fact he talks to himself smh. He needs to go.

Marcos rodriguez

Food served cold and they really don't care or make the effort to fix the issue sad DDs waste of money

Luis Sandoz

I've gone here about 4 times in the last month and asked for a large iced coffee with butter pecan and each time I've gotten a different flavor instead of what I asked for.

Dhruv Kansara

I ordered 5 times over here for mobile pick up but they always messed up my order. They cannot differentiate between wrap and croissant. All the female co workers are rude but male co workers are polite and try their best to help you out