Olive Garden
Italian · Burbank
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About Olive Garden
En Olive Garden Burbank, te damos la bienvenida a una experiencia italiana auténtica y llena de sabor, perfecta para disfrutar en familia o con amigos. Nuestra animada atmósfera y platos clásicos como nuestras pastas y ensaladas te harán sentir como en casa. Ven a descubrir por qué somos un lugar ta...
En Olive Garden Burbank, te damos la bienvenida a una experiencia italiana auténtica y llena de sabor, perfecta para disfrutar en familia o con amigos. Nuestra animada atmósfera y platos clásicos como nuestras pastas y ensaladas te harán sentir como en casa. Ven a descubrir por qué somos un lugar tan apreciado por nuestros clientes.
What Customers Say About Olive Garden
Olive Garden in Burbank is highly praised for its exceptional service, with several reviewers mentioning specific servers like Jenna, Drew, Elisha, Lupe, Christan, Steph, and David. Customers rave about the unlimited breadsticks, salad, and pasta deals, as well as the generous portions.
Popular Dishes
Best For
Tip: Take advantage of the endless pasta deal and unlimited meat toppings for a satisfying meal. The staff is super friendly and nice!
Features
What to see nearby
Data from Wikidata
Explore the area around Olive Garden
Olive Garden is located in Burbank, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- McCambridge Park (A 741m) — park in the United States of America
- Vickroy Park (A 908m) — park in Los Angeles County, California, United States of America
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Frequently asked questions about Olive Garden
Olive Garden Burbank Reviews
Great service. Good food. Friendly waitress. Restroom needs to care more frequently.
Love my waitresses!! They where great n kept checking on us to make sure our guest where well served. Do recommend this location! Keep up the good work!
My family visits this location with some regularity. The food is always great, so my review is for the lovely, mild-mannered server, Erick. Erick was very attentive, thoughtful, and courteous. Erick went above and beyond and made our dining experience feel just like home. Thank you Erick, you deserve a raise and a promotion!
Nicolle the bartender was extremely kind. Great customer service. ⭐️ ⭐️⭐️⭐️⭐️
Let me start by saying I have been to many different Olive Gardens in many different states and this is the best olive garden service I have ever received, Thanks Jenna! We had a party of 7 who did soup, salad, and breadsticks. We got a bottle of wine to share. The soups came out fast, and she was quick to offer us soup refills, grab more breadsticks for us, and bring us new salad, always putting cheese on them for us. We never felt neglected, and we never felt pressured to order or not order, it was all up to us, and she was very caring and kind. Overall we had a great meal here for our birthday celebration and she came over to sing and bring a dessert which was great. We were able to get breadsticks to go and she brought little bags for the breadsticks left on the table. She even offered to bring containers for the soup left on the table as well! This was an excellent experience here tonight. Thanks!
Service was great even for a busy day the waiter was very attentive & the food came out in a timely manner
olive garden smacks every time like i swear the breadsticks hit different endless basket had me weak couldn’t stop and that alfredo sauce elite vibes no lie whole squad pulled up we laughed ate till we couldn’t move felt like a family dinner but wit friends service was mad chill too they didn’t rush us or nothing def my go to spot 🫶
Well a lot of people don't like Olive garden and don't consider it Italian food, that's not why you come here. The food is very good, and I love the unlimited breadsticks, salad, soups, and even breadstick dip! I highly recommend getting the Alfredo sauce dip because it's absolutely delicious.
We had a very delightful waitress of this evening that was very polite and very patient and kind it went over and beyond the call of duty and I can't think of her name right now but she was a very sweet young lady and we probably will be back just celebrate my husband's birthday on Monday
As the 14 rolled on thru once again i took my partner to Olive Garden in burbank. Great service by alexander A. Food was delicious finishing up the leftovers as i type this post. I will comeback for sure next time The sitting was pretty fast the time they took to serve us was also very fast it was like they were just waiting for us to get there. food was hot. soup was delicious loved the garlic bread. the cake was just mouthwatering. There was one little bit of downside. we were trying look thru the little pay machine they put on the table and we saw it even has games on it we were browsing thru it. Never plaid the game and we were charged $2.99 didn't noticed it till next day But other than that everything thing went smooth. But will be back for mother's day.
Congratulation to Olive Garden management and staff team to create one of the best restaurant for those who are pasta lovers, very welcome and friendly environment, high level customer service, the pastas qualities were great and chicken, fish, steak tastes were excellent, salad was very tasty and delicious and prices are affordable compare to same restaurants.
On a visit from England we came to this location for some Italian. Super portion size, free bread sticks and salad were really nice. I had the Shrimp and Chicken carbonara which was very tasty. I have never had chicken this tender before - genuinely. The server was attentive and made sure we had more bread sticks and that we were enjoying our food. Thank you Olive Garden.
I consider myself a foodie having grown up with several members of my family owned and operated several types of restaurants. The food at this Olive Garden was just right per Olive Garden standards (which are just high enough for a corporate endeavor to be good every time). The service, however, was exceptional. Lupe anticipated our needs perfectly. Her service was much higher than the usual good service i find at any Olive Garden. And I was pleasantly surprised to have the manager on duty assisting servers, as well as stopping by the tables to check in with the guests. Keep up the good work, team!
Had a delightful lunch here today. Dulce was our server and was wonderful. Olive Garden is doing a great job with Covid modifications. All staff were wearing masks and the restaurant has paper menus. Some tables are not being used to ensure social distancing is maintained. Olive Garden has a special right now to bring select entrees home for only $5.00 each, which we took advantage of (see attached photo for description)
Had the shrimp fettuccine. Was great. Had a few drinks loved those as well. Salad was a disappointment as I love their salad but it was drowned in dressing.
Very good service and food at an affordable price. Always enjoy the salad and bread sticks.
Incredible staff, great speed of services, and quality Food/Beverages. Burbank Olive Garden is one of the nicest I have seen, with a very close to authentic Italian experience. Average prices for incredible food, the Chicken Alfredo was cooked to perfection. Great for crowds large or small; Uber Eats, Order Ahead, or dine-in.
Had a really good time at olive garden! Service was really good, usually when places are closing soon they don't let people sit down but they insisted that they don't close until 11 and it's fine even though we came in at 10:30. Service was amazing and food was cheap but still hit the spot.
I've visited other places where there is an olive garden restaurant an always the experience is almost the same grate attendees every nice atmospheric and the food is excellent taste...
First time ever at Olive Garden and it was very welcoming. The food as perfect as the service. Shout out to the waiter for making the experience enjoyable. Tipped $7.77 for luck and that new Pear Lemonade 🌟🌟🌟🌟🌟💫
Love this place. Had no trouble parking. We were seated right away on Saturday lunch time party of 5. Food was great. Service was excellent. It was perfect for our special occasion.
I actually love Olive Garden. I think it’s so worth it. I know it’s crazy most people don’t like it but compared to a place like John and Vinny. This is 25 times better beautiful portions. Good service good prices amazing quality in my personal opinion. I think it’s good.
My wife and I are big fans of this location. We can count on friendly service and good food. Today we came in to celebrate both of our birthdays with my mother in law. First and foremost I want to say that by far this evening we received the best service since we started coming here. Emily was friendly, funny and spot on about her recommendation with the Zuppa Toscana. Although chicken gnocchi is seated safely as my favorite. Besides that even though she was visibly busy she still was able to anticipate our needs. We never once had to look for her, she was just magically there. As for the food I went with the create your own pasta (Rigatoni with meat sauce, sausage and meatballs) I enjoyed it. My wife and mother in law both went with the Asiago tortellini Alfredo with grilled chicken. We were all fans of the rich cheesey pasta. We ended the night singing happy Birthday to my wife. So if you happen to find yourself in Emily’s section you’re in for great service!
Our last Olive Garden visit was 11 years ago in San Diego. We had an awful service back then so we never came back to Olive Garden since. Yesterday, we took a chance when we’re passing by Burbank and it was the best experience in any food service industry we’ve had ever. Our waiter Christian is absolutely amazing!!! We cant stop talking about the service, the food…everything until today. I will go out of my way, drive 1 hour to this location everytime I crave Olive Garden bcoz of Christian and the entire staff! Thank you Christian for making us Olive Garden customers again!
Wendy was awesome! So attentive and had the best energy! Top notch service!
Today was my first visit to this place. I had an amazing time with my family. Food was perfect for us. I'm sure I'll be visiting this place again. Especially thanks to Elisha R for wonderful service.
Love the salad and bread sticks! My husband is a fan of the spaghetti!! Pack your patience you will have a long wait as it is always busy
One of the best Olive Garden experiences I have ever had! Excellent service, delicious food, and timely seating.
Mariah and Stef was AWESOME!!! They were very attentive and friendly. Their customer service skills are next level. Just AMAZING!!!
Service here is excellent, fam and I come here once every other month and the food never disappoints. Generous portions and we also appreciate the same service when we’ve ordered to go or delivered. Very attentive staff. Ty!🎉
We came to grab something to eat i got the shrimp and chicken carbonara which was deliciously creamy. My brother got the chicken Alfredo fettuccine with broccoli which he says he definitely recommends, if you have a big appetite or can't seem to choose a plate, we would recommend you get the tour around Italy which will include fettuccine Alfredo, lasagna and chicken parmigiana. My mom and my aunt loved the tour of Italy and had leftovers to take. The only thing i didn't like was when we paid on the table it showed the entire table how much we spent. We were taking my mom and aunt to lunch and we would've liked a more discreet way of paying
Our waiter Alex was very nice and patient made all the recommendations and then we decided to go simple with pasta and meatballs and fettuccine and chicken. The portions are huge and the same goes with the salad!! The restaurant is very big has multiple sections. Got here around 2pm so not too busy. Would come back again.
Of course the food was good! It always is! It was also great the next day. The waiter brought the good out the minute we told the app that we were there! Al around great service and food!
Came in with my special lady, to have a nice lunch after a long day at work. Came in got sat and our server Lupe came and introduced herself. Very polite and friendly, took our order, the food came out and man oh man was it AMAZING! TO THE GUYS BACK THERE IN THE KITCHEN YOU GUYS ARE KILLING IT! AMAZING FOOD! YOU CAN TELL THEY ENJOY WHAT THEY DO. THANK YOU GUYS. Now back to Lupe, she was amazing. Very polite and on top of everything, she was even able to accommodate a small little something I had planned for the misses. She loved it. Thanks again Lupe you're amazing!
During our week-long stay in Los Angeles, we dined at Olive Garden twice, and both times we had a fantastic meal. The portions were huge, and the breadsticks are truly unmatched. It was also a nice bonus that you always get a soup or salad with your meal. The service was good each time, although on the first visit, everything was served at once, so my pasta was already cold by the time my soup was finished. The waiter apologized for the mix-up—apparently a kitchen error. Such things can happen. But it was definitely a great experience and highly recommended!
I hadn’t been to Olive Garden in a long time, I was excited to get a night of never ending pasta but I was blown away by the night I had, thanks to our server, Christan. He said he was a bit newer but it was some of the best service I’ve had in a dining experience lately. He was attentive kind fun and made sure we were having a great experience all night. I hope the management knows how lucky they are to have a server like him.
I just want to start off with saying that i had the best experience by far from our server named David Norek hope i got his name right he was very kind to my daughter and us he recommended us appetizers and some of the dishes of the day as well as the vegetarian dishes, even though we tried other things his very pleasant and up lifting mood made our experience feel even more special since today was our 10 year anniversary he kept coming over checking up on us even stayed to talk to us for a bit and was very surprised at the lobster drawing my daughter made making her feel extra happy the place just felt even more lively having his great attitude and perfect service i made sure to tip him well and i will be sure to ask for him next time we visit i love it when.i can come into a restaurant and bond with my server and them making our experience feel perfect i hope the store sees this review because that man needs a raise or something because it looks like he loves that job and apart from that the food was just amazing me and my wife got the Chicken Alfredo and the Chicken and Shrimp Carbonara talk about flavor!!!! My thanks to our chef as well both of these people made this experience a 100 out of 10
Absolutely recommend! Olive Garden never disappoints. The staff is incredibly warm and welcoming, great customer service. The food was delicious. I especially love their unlimited salad so fresh bread that come with food and those complimentary breadsticks are salad so addictive. Great vibes for family, great value, and great service. I’ll definitely be coming back again and again, thank you!
Decided to hit up Olive Garden for that endless pasta deal, and it did not disappoint. Threw in the extra $4.99 for unlimited meat toppings, which was totally worth it. Started off with some soups, and man, they were fire...way better than expected. Then came the fettuccine with mushroom sauce, chicken, and sausage, and wow, that was hands down the best! Service was on point too. Cold dining room aside, this spot definitely hit the mark.
The staff here is SUPER friendly and nice! I love that they serve their food with excellence and it’s always hot, tasty, and fresh. It’s always super busy and feels cramped. They try to pack in as many guests possible which makes sense, but sometimes it’s a lot if you desire to just get away for a quick salad-lunch. Overall, they do a great job! I’d give this Olive Garden location a 7.5/10. A 10/10 would be a perfect Olive Garden.
It been awhile since I came to a Olive Garden but tonight was finally the time to come here. When we arrived, we were able to find parking easily because it's in a big plaza with many parking spots so I parked closer to where Target is. When we walked into Olive Garden, I checked in with the host and we got seated right away. They sat us where the bar is so it was good because we were near the TV to watch the football game. Now the service was kind of slow but it didn't really affect our dining experience because it give us time to chat. They have good wine and beer options here so it looked like they updated their drinks menu. My father in law got his Corona beer, my uncle got his Michelob Ultra beer, my wife got her Peach Raspberry Ice Tea and I got a coke. For our entree my wife got her Chicken Alfredo, my father in law got the seafood Alfredo, my uncle got the meatball and I got the Sirloin with Alfredo. I thought my sirloin meat texture was not good and taste more like sloppy joes. The seasoning was good but the quality of the meat was not. I would not recommend getting the sirloin steak here. Everyone else enjoy their dish and you can't beat the unlimited bread stick. My wife really like her soup that came with her dish and my salad that came with mine.
Came in to my local Olive Garden on 01/22/26 and had the pleasure of being taken care of by a lovely server that made my dining experience for my party and I 1000x better. Kerwin was AMAZING! From the moment we sat down, his energy and friendliness made the whole experience better. He was super attentive, checked on us often, and made sure everything was perfect without ever feeling rushed. You can tell he genuinely enjoys what he does, and it absolutely shows in his service. Hands down one of the best servers we’ve had, hope to get Kerwin again next time! 🤗✨
I had lunch at Olive Garden Italian Restaurant in Burbank and really enjoyed the experience. Everything was very delicious, fresh, and well prepared. The food quality was excellent, and the atmosphere was warm and welcoming. The service was friendly and attentive, making the visit even more enjoyable. I had a great time and would definitely come back again.
First time trying out olive 🫒 garden thanks to my wife’s recommendation. The experience was great because we got our table fast during lunch hour. Our waiter was very friendly and helpful, So I really love the never ending pasta 🍝 bowl special. Good deal but Honestly I got full with the bread 🥖 and soup 🍜 because it was delicious. I know i know someone people will say “not real Italian”, but honestly very close to real Italian food. Recommend it 9/10
We decided to give Olive Garden another shot despite my usual opinion that it's not all that great. The wait time was extremely long — nearly had us turning around and leaving — but in the end, the food was somewhat worth the wait. My family really enjoyed their dishes, and I’ll admit everything came out fresh and well-prepared this time around. What truly made the experience memorable was our server, Jaz. She was absolutely amazing! Jaz has top-tier customer service skills — attentive, friendly, and incredibly professional. She kept a smile on her face the whole time, even with the restaurant being packed and chaotic. My family couldn’t stop praising her, and honestly, she’s the reason I’m even giving this place five stars. If you do come to this Olive Garden, just pray Jaz is your server — she’s the real MVP here.
Steph was absolutely wonderful! She was friendly, attentive, and made us feel so welcome from the moment we sat down. She checked in on us just the right amount and made sure everything was perfect. She truly made our Olive Garden experience enjoyable. Thank you, Steph!
Best experience I’ve had at Olive Garden! Denise was our server and she was amazing! My wife and I shared the Italy and an appetizer and both were great! I’ll definitely be coming back
I never leave reviews for these things, but David is quite literally the best server I’ve ever had. Literally such an amazing person, so attentive, he really took care of us. There was also a plumbing issue happening so we waited a long time to be seated but he made sure we still got drinks and taken care of while we waited and then gave us the best service ever! Amazing! Thanks David!!
Came and had my birthday lunch by myself. Such a good experience every employee was very friendly. I believe my server was Lupe, she was attentive and kind. Thank you so much for making my birthday s…
Came and had my birthday lunch by myself. Such a good experience every employee was very friendly. I believe my server was Lupe, she was attentive and kind. Thank you so much for making my birth…
Came and had my birthday lunch by myself. Such a good experience every employee was very friendly. I believe my server was Lupe, she was attentive and kind. Thank you so much for making my birthday…
Elisha gave my boyfriend and me the best service of. our. lives. We didn't even need to ask for more breadsticks, this queen just knew! So friendly and sweet and even had silly jokes too. She told us…
Elisha gave my boyfriend and me the best service of. our. lives. We didn't even need to ask for more breadsticks, this queen just knew! So friendly and sweet and even had silly jokes too. She told …
The best service I've ever had at any Olive Garden our waiters name was Drew(Andrew) and we were lucky to have him. He made our experience complete. I wish all restaurants had servers like him. He …
Olive Garden never miss ! The food is always soooooooo good ! Our server ANDREW is awesome . His knowledge about the menu is PERFECT !
Haven't been in this location for some time. It's nice, cozy and clean. Service was nice, our server, Drew was attentive and caring. Always checking up on us to see if we need anything else or more…
I come here once a month with my dad and daughter. I love me some Oliver Garden. The food is very tasty I always get the tour of Italy and the chicken Alfredo. My favorite drink it's a peach Bellin…
The food and service were excellent! Unlimited breadsticks and salad is a beautiful thing!
Christopher was my server this afternoon and I am beyond thrilled and full! He took the time to recommend the unlimited pasta and I could not be happier! He was attentive and served me woken custom…
Came in for the endless pasta deal $15.99, and it was worth it. Soup was fresh, breadsticks hot and perfect for dipping. Tried a few sauces but cream of mushroom on angel hair was the winner--...ig…
Portions portions! chicken parm was enough for two! One plate & two take home pastas lasted 3 days, & food is still good at this location.
I love this location. Always clean and service never fails. Food is always really good too. They aren't stingy with the breadsticks either.
Let me start by saying I have been to many different Olive Gardens in many different states and this is the best olive garden service I have ever received, Thanks Jenna! We had a party of 7 who did s…
Let me start by saying I have been to many different Olive Gardens in many different states and this is the best olive garden service I have ever received, Thanks Jenna! We had a party of 7 who did…
My mom and I decided to try Olive garden in Burbank because they are now serving people on the inside. We got greeted very friendly by some hostesses after maybe 15 or 20 minutes we got to sit on the…
The food is pretty good, and the service from the waiter named Gus was exceptional!
the service attention was very good the only thing that is a bit messy the food was exquisite a lot of food they give and they have a good seasoning in pasta but in the cleanliness of the place like the bathroom it is a bit dirty maybe because we arrived already at dinner but from there everything was excellent waiter super nice people
I finally visited the infamous Olive Garden with the ever so guilty breadsticks. And, I must say I was mostly impressed with the food offerings and service. It is seen as a three star chain restaurant, so no one should expect an upscale experience but I think it's good for what it offers. I tried their cheese ravioli with marinara sauce and it was quite divine. I would highly recommend it and the breadsticks were good, they were crisp and warm. But, they weren't as good as the hype surrounding it. Other than that, I received good service and I appreciated the comforting ambiance!
I had a fantastic dining experience! The food and service were top-notch, truly delightful. However, I did notice that the men's restroom could use some attention; it seemed a bit worn down during my visit on July 31st, 2025. Overall, I enjoyed my time!
I love Olive Garden sooo much! My usual is Zuppa Toscana, Salad, Bread Sticks with a boat of alfredo. The food is always great, but I'm giving 4 stars because the customer service is usually spotty. This visit my husband asked for a spoon for his spaghetti (shouldn't this automatically come with the dish?) And the gal looked at us and went directly over and started setting up a table. She completely ignored what we asked for.
First time ever visiting here more then 10 years and I could say it sure improved alot. I had the calamari which was very well cooked and with a crisp to it just excellent. My main dish was the lasagna classico which is delicious. The bread sticks are always served hot as they come out. The soups are to die for. My advice don't over due the soup and bread or u will not end up finishing ur main dish and taking it home. Overall I enjoyed everything I was served. Reading from other reviews people say the waitress are rude, not the one I had he was very polite and always there before I even needed anything.
We know the food is basic, but the service we had was seriously one of the best. This is the only reason why I'm adding my review. Our server was so thoughtful and helpful it was unexpected.
Happening place, nice hostess, great food and plan to take some home.. very clean.I only give 4 stars cause there is always room for improvement!!
The staff at this Olive Garden always provide excellent service with great energy. The Strawberry Passion-Fruit Limonata is delicious and our food was prepared pretty quickly and tasted great. Olive Garden isn't going to blow you away with their entrees but you'll leave with your tummy full, happy, and satisfied.
We came here on a weekday so there was no waiting although it was crowded. I really liked the food in here pasta was delicious and it was quickly served. We also ordered berry sangria it was also delicious and just alone worth a visit. I was not a fan of the famous house salad it was just lettuce and literally 2 olives 1 tomato but i really liked the portion. Only down side in Olive Garden is that all the tables have tablets and you can play games on them so if you have a child or a grown up child (like a husband in my case) keep in mind that they are not free, and it is automatic added to your tab. It should state that these games are not free more openly.
The Service: Our server, Charissa, was very attentive and efficient. We didn't have to wait long before she took our order, serving drinks & bread. She constantly came back to our table to check on us. Very good customer service! The Food: We ordered mozzarella cheese appetizer. Super cheesy~ Love it! The artichoke dip appetizer, the pita chips were too soft and not crispy. Their pasta dishes are good size to share. Kids meal... huge portion. The Parking: Huge plaza parking lot (free)
Whether your Dining in, take out or for DELIVERY. We had a large order for p/up and Kristi the mgr. came over and verified our order and made sure we were happy! They were extremely busy and yet she …
Olive Garden in Burbank delivered a really solid dining experience. The food came out hot, flavorful, and exactly what you expect from a comfort‑food Italian spot. The breadsticks were fresh, the…
Such a convenient location for our pasta cravings. I love starting with the unlimited house salad and breadsticks every time we are here. My husband enjoys gets the spaghetti and meatballs. I like …
Such a convenient location for our pasta cravings. I love starting with the unlimited house salad and breadsticks every time we are here. My husband enjoys gets the spaghetti and meatballs. I like …
Classic OG!! Loved it! What sucked is that we couldn't make a reservation for a big party (we were about 12). We had to get there out our name in and then wait (which is okay). But other than that,…
Olive garden is like a monument of mediocrity. Why give 3 breadsticks to a 2 top? And the miniscule amount of salad was refilled, albeit very slowly, by a mountainous heaping of salad? Should have been that way first. Fast enough service, thanks to the miracle of microwaves.
I used to love going there, but I feel it has changed. I went there with my friend for dinner, it was not crowded, there where a few available booths, and a few open tables, but they still wanted to give us a small table right in the alley where people and waiters were passing by and almost hitting our head every time they passed by us. I asked for a different table or a booth, and one of the waitresses gave me an annoyed look. I ordered spinach dip for appetizer, and fettuccine Alfredo for dinner, both were too salty, in fact so salty that I could not enjoy it and had it to go. My friend ordered salmon, and she also mentioned that it was a bit too salty. Our waitress (a different waitress) was really nice and deserved a big tip, the food was good, but too salty.
I'm 45 years old and I have never been to an Olive garden, first time, the wait time to be seated was about 25 to 35 minutes, I've seen the commercials, heard the radio adds, but never really cared to much to go experience it till now and only because I was out voted, it was okay, the food was good, I got the Angel hair with meat sauce, and shrimp it was good, the soup was okay. The staff was very friendly and helpful
Honestly I think this place was just nostalgic for me. It's over priced and a lot of items were bland. The wait is always so long but you can join the waitlist online. \n\nRestaurant itself is clea…
I've been coming here for years and I've never had a bad experience but yesterday I was left speechless. The place wasn't clean enough. There was hair in the food. Hair in the salad, the fettuccine, and there was hair in the cloth napkin that holds the utensils. My cup was dirty as well it had tomato sauce so stuck that I couldn't even remove by scratching it. I had asked for paper napkins and they said they didn't have any so they brought me paper towels similar to the ones used in the bathroom and then when I asked again they brought me the paper towels they use to wrap the breadsticks. The bathroom was dirty was well. No paper covers for the toilet seat and barely soap to wash hands. It was early in the morning they should've not have problems that early since it's near opening time.
Food was awful today lettuce was wilted and chicken was under done. Sent back salad had soup. Pretty ok.. not quite hot enough but passable Chicken I was afraid to eat.. kind of pinkish and tasted gummy. Put chicken on a separate plate..never asked if something was a miss. I think that was my last visit to Olive garden
Me and my family frequent there twice a month. I had a really bad experience a few days ago. There was a bunch of "old" salad, between the seat and the ledge of the wall of our table. We kept smelling something funny. It was really bad. We requested to be moved to another table, in which they did respond. What really threw me off is that the manager at that time, I was told by our excellent waitress Kaitlyn ,that his name was Marley, first time I've seen him there, didn't even bother to have the courtesy or integrity to come and apologize to us. As we moved to the new table he was standing over there just waiting to reprimand or bring it to the attention to the lady that cleans the tables. He did not come and say a word to us. It did hurt, that's just not part of the Olive Garden brand. We've been doing Olive Garden for the past 35 years. Below is the receipt of our visit
honestly the worst olive garden ever. The staff is always extremely rude and have no clue what they're doing. Our waitress didn't even introduce herself after we waited 20 minutes for her to even s…
Honestly, the manager, Marley... tall one with glasses, was extremely unprofessional when i asked to change out my soup for a third time when I ordered the soup and salad. He gave an eye roll, slam…
Okay first off our server was amazing and the only reason we are giving a 1 star. My husband, daughter and myself went here and I ordered the chicken Alfredo (usually my favorite) my husband had th…
The place is not clean\nThe restrooms are terrible \nThey don't even refill the soaps !!!!!! \nNot recommend it at all
Came in with my bf and the girls at the front said it was a 10 to 15 min wait which we were okay with. My bf got a text saying our table was ready so he went and asked at the front. He was told that the table had to be cleaned and then we would be seated. He then got another text 5 min later saying that if we didn’t check in with the host within 5 min we would loose our spot in line. So he checked with them again bc we obviously didn’t want that and the hostess said “oh I’ll have you seated rn” with an attitude. Groups and couples that came in after us were seated BEFORE us. And the last couple that was seated one of the hostess said “thank you for waiting! :)” with a quick glance towards us. The last hostess that sat us down had a passive aggressiveness that I did not appreciate. Finally, I can feel their stares as if they were chismeando. Everyone else was very respectful. Our waitress was a sweetheart and was professional and attentive! But maybe the management at this Olive Garden should retrain the hostess girls as they do not know how to provide excellent customer service and do not present a professional demeanor. Thank you for your time.
I had some shrimp scampi, fried calamari and a peach tea. Shrimp scampi was so small, absolutely tiny on a huge plate like 5 bites lol and it tasted like something out the microwave. The endless salad that I ordered with it had way too much dressing on it. The peach tea was really good it tasted like something that is actually brewed. It was my first time that I've ever been to a Olive garden always heard about it and finally decided to go. Idk if I'll come back to try something else.
Very bad customer service. I’m not reviewing the food in this review. I was trying to use a gift card that a friend gave me which I accidentally damaged but I had the 16 digit number and pin and I had the actual pic also. They didn’t want to redeem it. They make me call the 1-800 number which they verify my card and my remaining balance, still they didn’t want to redeem my gift card with the worst excuse (indirect accuse me) that there is a lot of gift card fraud !!! Really ??! I had to go out and place order on line (which off course my gift card worked) and come back and pick up my food to go! All the management in this location really sucks :( horrible customer service.
Waited long, hostess was confused- supervisor eventually sat us, called us by another name even after clarifying it was our name/table. Sat us in an awful location- didn’t feel seen. We left before ordering. Too chaotic and not friendly.
Don't trust the online wait times. I saw how the people at the front kiosk will put that they've seated people when they haven't (throwing off the online wait time to make it look shorter than it is). The greeter in the front constantly gets ignored because they're too quiet (or not paid enough to be louder). Big parties are for some reason shoved to the same section where they overwork the same worker (who was already struggling with his section; I had to put in my order through the table device because the waiter was very busy). A large party got tired during what according to the online tracker was a "15 min wait" so they left and instead of removing them and immediately sitting another large party, they left that table empty. The bar area had lots of seating for solo parties or small parties and yet they were still making them wait when they had free space for them in the booths at the bar. Manager was asked for at the beginning to see if they were aware of the chaos and the whole time they were AWOL. For context, this was all on a Friday 4pm (so not an unexpected rush for them).
Walked in for a table at 8:45 tonight, TUESDAY 10/21/25. Kristina (maybe a manager?? She wasn't wearing the typical all black) was working the front. ZERO acknowledgement for a good 2 minutes. The other people in the alcove had already been helped. She was tapping away on her iPad but didn't offer a "hello" or a "one second please" literally no eye contact, no interaction for like 2 minutes. I looked around like I was on an episode of what would you do. Like ain't no way this is how I'm being treated. She called for another party, turned around to talk to someone else, got the party sat THEN finally greeted us. Told us the way was "ehhhhhhh like 35-40 minutes." LOL ok Kristina. We definitely left. It was absolutely absurd. I understand why the reviews for this location are so low. Sad service.
Unfortunately, my family and I arrived at this location to celebrate my son's birthday. The wait time was very long, and the first two responses were that the system reflected we were on the waiting list. The reality is that they didn't organize internally to assign us a table.
This is the 2x that we were mistreated by the managers that work at this place in different occasions and our house is 20 mins away from here. We call for reservations for 17 people but no reservations accepted. My visitors are from Canada due to my son passed and we decided to eat here after church on Saturday. Place was crowded. People coming with a party of 2 or 6 no problem to be seated. I was told we have to wait 1 hr and 30 min. Fine we waited. I noticed that at the waiting area my party are the only one left. After one hr. Ok. I said to myself. She said 1 hr n 30 but I asked her anyways. Just to get the status were we at. She said. Waiting for that party to pay and them to leave. After 30 min pass. This time she said. Its cleaning the table. After two hours. We finally asked for the mgr. The manager, useless. We told him with the big party like us, you guys should tell more that two hrs waiting so we can go to another surrounding restaurant. We finally seated after 2 hrs and 15 mins. The lady that took us to the table. Totally big time snobby. Never apologize with what happened. I don't have any problem with the food. But the service of the people at the front desk and the manager needed a major training how to handle this kind of situation. Never will be coming here from now on. I recommend to go to Glendale instead. Burbank, forget it. 2nd x around with a big party at this place and mistreated. Forget it. What a bad and embarrassing experience for the people from Canada on how we are mistreated. We paid. More than $600 and mistreated like this. Not acceptable.
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1741 N Victory Pl, Burbank, CA 91502
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1741 N Victory Pl, Burbank, CA 91502
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What people say about Olive Garden
Burbank's Olive Garden: Where Service Shines Brighter Than the Pasta
Alright, let's talk about Olive Garden in Burbank. You might have your preconceived notions about a chain restaurant, but let me tell you, the folks at the Burbank location are truly doing something special. It’s more than just reliably comforting Italian food; it’s the kind of spot where the people behind the counter, and on the floor, make all the difference.I’ve heard from more than a few happy diners that the service here is just exceptional, often described as some of the best they’ve ev...
Burbank's Olive Garden: More Than Just Breadsticks
Alright, so I know what you might be thinking when I say "Olive Garden," but hear me out on the Burbank location. It’s easy to dismiss a big chain, but this spot consistently delivers an experience that genuinely feels local and incredibly welcoming. I’ve been hearing a lot of good buzz lately, and it’s all centered around their fantastic staff.Take, for instance, the folks who’ve gone in for a solo celebration. Imagine having a birthday lunch by yourself and every single employee making you
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