Pick's Drive In

Jessica Glorioso Rubic

We had a great experience with the customer service at the Poway location. The girl who was helping us was very patient with my 8 year old daughter while she was ordering her sandwich, even though my daughter took longer than most. There were a few people in line behind us, and the Jersey mikes associate wasn’t bothered, stressed and managed to engage in conversation. That is great customer service. And the food is great too!

Michael Carroll

Employees have always been great, sandwiches have always been good, and everything has always been on time. If you like a good Sub and some pleasant small talk I highly recommend!

Maddyson

Super friendly! Fast service. Loved the positive vibe the employees put out! And how happy they were to be interacting with us. Super hilarious staff I wish i knew the names of the employees. They were absolutely amazing and so was the service

Aaron Carter

The staff here are super friendly and always have a positive attitude and super considerate when it come to food allergies. I always have a wonderful time when coming in here !!! This is what great customer service looks like. Keep up the amazing work !!!

Bon Kramer

Jay was so nice and warm when I ordered my food today and he answered my questions clearly with a smile. Today is Sept 13, 2024 I went there around 6pm. The other staff with him needs to smile more like him. It brings joy to us customers but all in all they tried their best to be nice. Just more smiles is my comment but they were all doing their best. Kudos to Jay!!!

Jean Cubeta

Ordered Italian and got turkey instead

doug sager

Not too excited basically just like any other sandwich shop nothing jumped out at me like eat me and the sandwiches overpriced and the meat was kinda dry I've eaten better sandwiches at stater bros market then here

Shelby

I love Jersey Mikes and get it often to share with my family. I have NEVER had an experience like this before. A couple months ago, I'm just getting around to leaving this review, I walked up to the counter and there was a young woman organizing the meat directly in front of me, she did not even look up and completely ignored me. There were two young gentlemen making sandwiches for other guests at the time. I stood there for a few minutes and then she eventually came over and asked me what I wanted I told her I wanted two large subs and got more into specifics and she stopped me saying they will help you with the rest, she was very off putting and gave off a negative vibe. Every time I have gone to Jersey Mike's the workers have been extremely friendly and welcoming, so this was very unlike any staff I have encountered at Jersey Mike's even at this location. The young guys were very nice, one asked her a question, so I assume she was a leader of some sort, she was very condescending to him and the way she answered it made it sound like she thought he was an idiot. You could tell the young guys were not very happy working with her. I got to the register and she started packing my sandwiches, she pushed her whole arm against the sandwich absolutely smashed them down when wrapping them. I asked for the oils on the side, she tossed them loosely in the bag, which ended up leaking and making a mess, usually they stack them and wrap them nicely and set them in carefully. She made me feel uncomfortable the whole time I spoke to her. I really hope she is not a leader and if she was/is she should absolutely not be, she shouldn't even be working there. I only gave one star for service since the guys were nice. 4 stars for food since it was smashed, which made the bread more dense. To say I was appalled at this experience is an understatement. It makes me not want to go to this location again, which is disappointing.

I. Swink

It took 20 minutes to get 1 sandwich, and when I got my sub I only got 1 piece of bacon on certain parts

Tom Han

Kindly service. Great taste. love this place. Best Jersey Mike's sub! —— Not anymore. Very disappointed. If you don't want to work, go home.