Linda Brock

It seems like it's hit and miss here too. Orange chicken has become Orange crumbles. The Spring rolls are good. If you want to guarantee a good portion of chicken, choose the teriyaki chicken...

Jenna Burton

The employees are pleasant enough and clean restaurant. But this is THE LEAST consistent Panda. If the shrimp is turned, THROW IT OUT. Don't sell it. Every other time I come here, the shrimp isn't good anymore. I'll drive to the other end of Killeen to get Panda if I want it that bad.

bpricelsu

I ordered a small orange chicken Al a carte, $6 bought me about 2.8 oz of chicken. The food was good, but the portion size was awful. You definitely don’t get what you pay for.

Tracy Ann McCurry #TcMacDesigns

Went through the Drive Thru. Kind, quick, order almost great. She forgot my drink, and when I got it, it was about 3/4 of the way full with soda dripping from the bottom. It seemed like it was due to the hurrying to get this out the window was maybe why it was a mess. It could have been wiped off before giving it to us seeing as there was only one napkin in the sealed fork package. Had to pull over to clean this up. It would have been a 5☆! The large sodas aren't exactly cheap so I feel it should be handled better, as well as filled up! Only soy sauce, and no fortune cookies? I guess here you have to ask? I love Panda Express and have had better at other locations. Thank you!

+1

Carmen GARAY

Rice was under cook,they didn't give me utensils. Straight to trash I'm not dealing woth getto employee

Dimplefacee_katoria

I have visited other locations and consistently enjoyed flavorful, well-seasoned dishes. However, at this particular location, the food was disappointing—dry, lacking in seasoning, and the steak did not have the expected taste or quality. The service was excellent.

So after not having three of the meats that I asked for this is what I got. Apparently I am on a diet or they are running out of food. Not even a scoop of rice, the green are old and over cooked, and the meat looks less than desirable. Needless to say I will not be going back to this location. Truly disappointed!

Danny Smith

Have ate at this location several times, how hard would it be to cook the vegetables. I understand we all have different tastes but if i want raw vegetables, i can go to heb or walmart and get a vegetable tray.

Miranda Goff

Ordered big plate. They wanted to charge 1.50 for each of the entrees, because I wanted all shrimp instead of 3 different entrees. Turning a $12 meal into $15 due to a “premium” entree. This is the second time I have left this panda frustrated. Panda constantly has staffing issues and poor attitudes at this location. FYI last week I was here and got the same thing and did not get an up charge.

kenisha thomas

I called Panda Express to advise that the chow mein I received in my bowl was overcooked and everything was pretty much mush/soggy. When the manager answered the phone she has a HORRIBLE attitude like she was bothered. The manager is absolutely DISGUSTING with her customer service!!! She is working 05/13/2024 at 12:30pm at the copperas cove location and I called to advise her that the order I received had soggy noodles and veggies and she had a HORRIBLE attitude like she could care less! I asked her if there was anything that we could do to fix it, she straight up said “NO” I asked her why, she said “because I’m here with my cooks I know I didn’t send out soggy noddles and veggies” her customer service is absolutely horrible!! She should definitely look at a different line of work because customer service is NOT for her. I will be telling everyone I know not to go to this location because they will be treated like their food that was messed up is their fault and not Pandas. I hope they get a better manager because the current one has HORRIBLE customer service.

Kenya Campbell

Order was completely wrong, no fault to the Uber driver. Once I called to notify the manager, he stated that I would have to come to the store and a refund could not be given or compensation. Every time I visit this Pandora Express there is always a issue. Definitely unsatisfactory service. The bowl was supposed to be chow mein and honey sesame chicken and the plate is missing honey sesame chicken. Only gave one star because I had to. 🙄