ow. What can I say. My experience here tonight was so extraordinary I had to write and share it. Management was next level fantastic. We came in with a large group of people. Some people were ordering together and some people were ordering separate. So it made things a bit complicated. When all the orders came out nearly everything was correct but with some confusions and mistakes on our part. We had complained to management and had quite a bit of confusion among the group. In the midst of it all the manager calmly came over to assess the situation and figure everything out. In the end, even though a lot of it was our fault - the manager got everything sorted out for us and made sure we were satisfied, provided for, and well taken care of. The patience, grace, and poise the manager had in all of this was truly extraordinary. I was amazed. It was/is also reflected in her staff as they too were kind, service oriented, and very helpful. No attitudes, no complaints, no pride - nada, none of that. I highly commend this BK especially the manager - her leadership and character and the heart of the staff. Clean restaurant too and great food. Best of all - biggest difference maker - the management and staff. Go check them out!

I think it must be a flaw or something. I walked in and the cashier took my order. He handed me my drink cups after taking my order. I turned and apologized and asked for extra mayo. They were kind and said no problem. As soon as I was done filling my cup my order was ready! Great taste and will be back again.

The food was great as well as the service!👊😎

This is the best Burger King I've ever stopped at. My car broke down on my way to Oklahoma and the manager has been so kind, giving, and helpful to me and my dog who are stuck here. The employees are just like her with their generosity and kindness. The store was also very clean and the food was the best ever.

Can always be trusted to give you that flame broiled flavor. Most people like to make fun of fast food restaurants, but they have a standard here that seems better than anything else at a comparable price. The service was efficient and got the job done. Nothing too flashy or out of this world, but they have a good standard here. The fountain drinks have been good every time too.

Very clean bathrooms and dining area. All staff were wearing their masks and very careful in handing orders out to the customers. As far as the meals, it's Burger King. I had the fish sandwich meal with small fries and small drink. Hubby had the Stacker Burger meal without the Stacker sauce, (too vinegary for his taste). All in all, it was a nice respite on our trip.

D.C. Golden

Impossible burger was great. Service was excellent!

Cristina Alonzo

Fast service, super clean. Food quality is good!

Candace Courtney Roberts

I ordered thru drive thru. I got a whopper with cheese and an order of mozzarella fries. Food was hot and fresh. The employees were friendly and nice.

April Garcia

We visited the store on 10/24/2022 and I can honestly say it was a great experience. I had not been inside a Burger King in years. The food was great and there were two ladies in front who had great customer service. We accidently spilled a drink while we were sitting down and offered right away to clean up the spill without complaint or any attitude. I will be back if we are in the area.

Well well I tried that new Italian chicken sandwich and luckily I had them put the Royal sauce on the side. Thank GOD ... I did. Because I did NOT like that sauce... it tasted like thousand Island meets a sweet marinara.

We've been here twice in the last year. Once was drive thru and once inside. Tonight when we went in both ladies a the front were very nice, helpful, and patient. The inside was also clean. The food was alright, not the best burger king I've had but not the worst. Hopefully they've turned a new leaf with a new staff since last year and will continue to improve.

Much better service than a year or two ago, but we were the only customers. Not a lot of choices for the breakfast menu, unless you really like croissants. Nice people at the counter.

Had to wait to place our order.staff was not very interested in helping.placed a simple burger order and they over charged (prices were different than on the menu). Requested onion rings and no pickles. Of course there were extra pickles and they forgot the onion rings.Cashier had an attitude about fixing order... a manager had to come up to fix it

Got cotton candy cloud freeze and 2 large fries. Both GREAT. Firies hot and salty and crispy. Freeze super tasty. Keep this in stock permanently please

I love BK, but DON'T order delivery or doordash with them. Just go there and get it so you can check your stuff to make sure it's even in the bag! 5 out of 6 times I've been there in the past 6 months, the order IS WRONG. I ordered a whopper and a chicken sandwich with a shake. Didn't get ANY of it

Ismael Santana

I love 🍔 king is my favorite place But one thing I’m interested quality, especially these days. Everything is expensive.my 🍔was por on items Please let’s make it better next time thanks I went back to this place and I ordered basically the same. But this time they did a nasty burger and I told the manager to please put lettuce, tomato and onion to make a good Burger. I’m going to share a photo, so you guys can see for yourself. If I was the owner of this place. I will find your hair or will retraining her. These people are just getting the Money.

Christina Easton

The tater tots were so hard you could have broke your teeth and one had a hair on it I don't like people's hair in my food 🤢🤢

Liz Tallant

The food was not properly made. We dined in so the food should have been fresh. The server hardly spoke. Not very clean if you look closely. Not decorated for holidays.. several dirty tables and they are not busy at all. Maintenance is slacking. The AC works.

Been here 3 times since opening, only was able to order once. One time stood at register for 5 minutes with no one saying a word to me. All had backs turned staring at monitor. this was after someone in front of me just placed an order. They just walked off and never came back to me, so I left. Next time was drive through. Sat there 10 minutes with 7 cars ahead. Line never moved, so I did, had to leave. New places usually have lots of problems at first but this place is quickly working its way to a low volume store.

One of the employees lied to me about the milkshake machine being broken. Then the next customer ordered a milkshake and it was 'suddenly fixed'. Not to mention the rude comments the same employee made a previous visit. Im also scared to go in the bathrooms after i saw the bathrooms in a horrible mess.

The manager Lewis was rude. I had to wait at the register because the card machine messed up and the manager walk away. The sweet little cashier lady tried to wait on me but the manager sent her else where. There was a female worker that parked in a handicap loading zone. The manager said she was dropping off two other workers.but she was in there longer than it takes to drop off. There was a handicapped van or SUV parked next to it.if they needed the load area they would have been stuck out. The restaurant and bathrooms was clean. The little cashier ladywas sweet as pie. But the manger was very rude in my opinion. The rest of the worker I incountered were very nice.

The food here is of typical quality for a BK, however, the wait is ridiculous. It's definitely not a "fast food" restaurant. The only thing I can say is that they are consistent with their speed :) Slow in the morning, slow in the afternoon, slow at night, slow when it's dead, slow when it's busy. I've watched numerous people leave from the dining area and the drive through after waiting 20+ minutes for their order, and I can assure you it's not because they are overwhelmed or lacking staffing. Lacking proper management or training I suppose? Just my opinion based on what I see. BK, I hope you take this review for what is is, constructive criticism. Good Luck!

I came through drive-thru when it wasn’t busy at all. Was told that they were out of various items I asked for. No biggie, I ordered off the dollar menu and got a medium water. Service was quick, and as I was driving away I took a sip of my water. Have you ever tasted a soda that has no syrup? Just tasted like carbonated water. That’s what my water tasted like! Yuck! The bacon was undercooked in my bacon cheeseburger and though my fries were good, they were dropped in the bag upside down 😩

My burger was made wrong . The employees were not friendly at all. They had friends sitting in the two tables that we're loud and back and forth with them. I think the employees need to be professional and not loud. The store to me seemed a little in need of cleaning. Not sure what was up but one day a few weeks ago ,I was going to Walmart and saw some men pulling bags of looked like grease out of the dumpster. I wonder what was up with that. I will stick with Whataburger for sure.

So gross! My family and I ate burgers that were LOADED with mayonnaise!! The fries were extremely salted we couldn't eat those either. This burger King is usually really good but not this time. I'm not sure if it's due to new staff or management but they need to get their stuff together!

The chargrilled burgers have better flavor than those cooked by other methods. Three weeks ago the service and burger were very good. That deserves 4 stars. On March 5th 2025, it took almost 20 minutes to get served a burger inside, while I watched the drive-thru orders get filled rather quickly. The burger today was lukewarm, with overcooked dry meat. That deserves 1 star! Today, 11/5/25 was a repeat of the prior visit, which means this will be my last visit to this location, ever.

Usually not a problem, but this morning I pulled into drive threw. Sat fir 5 minn then another car pulled into the other lane and was able to order immediately. Then when I said something the woman at the window where I paid rudely said sorry and then charged me full price when honestly I think there should had been at least a small discount for tge inconvenience........

Employees goofing off in the lobby. One employee was on break and incourage the other teens to goof off while they were on clock. Burgers aren't as fresh as my 5-star review 2 days ago. Employees goofing off renders service low. Not professional as lunch crew. Recommend coming in for lunch over dinner.

Miryam Watchman

The clerk taking my order was very rude. I was telling her how I wanted my order and she was not listening to me. I want the 2 for 1 breakfast croissant. One egg, cheese with sausage. The 2nd one with egg and cheese and wanted sausage to the side. I had to go to the window to ask her to repeat my order. I told her to never mind to the other stuff I requested. Guess Burger King doesn't have it your way...

Ray

Fast service, helpful employee... quiet, but I don't know if they brought their kids with them to work or some other people kids. There were kids with blankets sleeping in the dining, Anything else that place serves fast.

J B

BK delivers sometimes. However, slow management and very slow employees gave us our food after 17 minutes of waiting at a fast food restaurant such as this. Plus side, we spent the day with the cast of Netflix's "Cheer". Corsicana residents rock!!!!

I'm trying to think of something positive to say, but I can't. The burger was unremarkable, the toilets were broken, they didn't have ice coffee, their Dr. Pepper was running out of syrup, and the wait was a little long. It was a little busy when I went, but most of the people there came in after me and not one person was wearing a mask or social distancing during the height of the global covid-19 pandemic.

Their app doesn't properly redeem stuff. The food was so cold the cheese didn't even melt...

The restaurant is supposed to be open until 2300 but when I arrived at the drive thru around 2235 it took them about 5 minutes to answer. We pulled up to the window and waited another 5 minutes or so before they came over. They were more worried about trying to clean up and close instead of tend to the customer. I dont reccomend anyone coming here. If y'all dont wanna work then stay at home or find something that you enjoy.

Consistently terrible customer service, the drive thru cashiers have always been rude and full of attitude. I went inside tonight with my kids and my daughter stood at the drink machine trying to get orange Fanta and it squirter her in the face with orange syrup. Because I didn't see what happened, I also tried to get orange Fanta and it squirted orange syrup all over a brand new $50 pink thrasher hoodie. I'm pissed because when I brought it to the attention of an employee he stated "I don't know why they won't fix that, it's been doing that to customers for a while".... Reallllly? Ugh. This restaurant is pure trash

The Burger King in Corsicana Tx. I’m not one to complain, but this was our last time. We sat in the drive thru for 18 minutes before we could place an order. Only 3 cars in front of us, they sat and waited also. Placed our order, Double whopper with everything, fries coke. 10 piece chicken nuggets, med. fries, Strawberry shake and chicken fries, and Cobb salad! Got our order, no chicken nuggets, a single whopper not double, the salad literally had one piece of bacon, 1 tomato no buttery croutons as listed in it. I understand sometimes things happen, but this was the last time. Not only one thing wrong but numerous items. This one has been open maybe 2 yrs. we had one back yrs ago, it closed. So frustrating!!

Very disappointed in this so called Burger King!!! The staff was very RUDE!!! ALL OF THEM HAD THIS DISGUSTING ATTITUDE!!! PLUS all the tables were dirty!!! Apparently, know one has informed them that the customers are paying their salarys! I would like to remind these people that Corsicana has already had one Burger King that FAILED!!!

My husband ordered a regular hamburger. When we got home, 18 miles away, he opened the burger, and it was covered with jalapeños. So he took what he could off but only ate a little. I got a Jr bacon cheese burger, and it was so awful I could not finish it. Never going back

I love a Burger King Hamburger. And was so excited about one opening back up in Corsicana. I am so disappointed. I have yet to have a good experience at this place, and I hate that. So I will not be going back. You cannot let kids run a business. Saying that, I have not been there since the first of 2018, so hopefully there have been changes.

Update: 5/16/17: no different waited in line for 15min. Then just left, 4 cars in front and the line still isnt moving. Ridiculous!!! 5/1/17 . 20 min wait for breakfast at the drive thru, with two cars ahead of us. No compensation for wait. Cashier said she couldnt read our order cause she didnt know how to read. I love burger king and i am glad corsicana has one now, but this will not survive here. The guy at the second window opened the window stuck the bag out and literally only said one word.... "food" and then closed the window.

2 visits was enough for me to not go back I got breakfast there once and it was both frozen and scalding hot. Time of service disqualifies this as fast food. Shame to because I'm a fan of burger king.

The food is poor quality. Ordered cheese sticks, they were nasty, cheaply. Husband ordered jalapeno bites, they forgot to place with our food and we had to go back through the drive thru to get it. The only thing that was worth getting was drinks.

I was so disappointed when I went to Burger King they were rude to the customers and they did not repeat the order back and they had a bad attitude and when I went to ask for another cup they acted like that they didn’t want to give me another cup for a customer. They always have to have some type of exuse to where they don’t want anything to do with any of the customers. So this is my last trip of going out there. The tables were dirty and they didn’t come to wipe the tables down or anything. So I wouldn’t come back to it. That’s my opinion.

If your ever having a day you never want to end just come here. You’ll be waiting in line for an eternity. They cook one patty at a time with a easy bake oven. Slowwwwww Edit - This place has gotten worse. First thing you have to do when you get there is ask them what’s broken because they won’t tell ya. Order a combo meal full price, all they have is water. Wait In line, boiler broken, only chicken.

If 0 stars was an option, that's what I'd rate this location of BK. If you don't mind waiting 20 minutes at the speaker for someone to FINALLY take your order followed by waiting another 30+ minutes for your actual meal, then this is the place of your dreams! Otherwise, steer clear and value your time. (This hour long experience happened when they weren't even busy, by the way...when they are busy it's FAR worse!)

I wish I could leave a worse review for this specific burger King. I love burger King gotta be the best cheapest place to eat just so long as your not in corsicana.... No matter who is there they always mess my order. Sometimes I get the wrong order entirely. The workers are rude and don't expect to get what you order...

Well the ladies was not having a good day so I let go, although I will not be returning. She made me feel like I was bothering her for condiments and napkins, all of which we asked for beforehand. Besides the attitude was the only thing she was serving today.

Terrible service and poor management. I got a order around 8 pm and more than half of my food was messed up. My Texas whooper got no bacon and 4 slices of jalepenos. I paid for a spicy chicken sandwich and they gave me a regular one. I got a whooper with added mustard and they forgot the mustard.i had another whooper with cheese but they forgot to put the onions in it. I also was going to order some ice cream but there was so much dried up milk and syrup on the icecream machine that I felt like the machine wasnt sanitary. I called burgerking 5 times and no one answered. So I came in during 10 am. And the manager that was in charge told me that if I wanted my food remade that I was suppose to call the manager that was running the shift to get a remake number. I couldn't get the manager to understand that I called up here 5 times and no one answered. I don't understand why no one was able to pick up the phone if there was 4 people in the store. After having to explain the fact that no one answered the phone multiple times, then she started making the food. Than after they got started on making the food the manager was calling some one in so she can go home cause she couldn't handle her job. So the guy in the kitchen who was preparing my food had to prepare the food by himself. That manager was so focused on leaving home so bad and paid little attention to ensuring that my food was made right. I was highly dissatisfied. That's pathetic management. This burgerking will have a hard time if this is the type of management that the employes have to be lead by.

The service is terrible .always plan to spend 45 minutes to an hour in the drive thru. Doesn't matter rather they busy or not. They are usually polite but much much to slow, always drive off when I am there and I have heard this same complaint from others who no longer go there. Need a responsible adults present with organizational skills . Food is ok when you finally get it .

Not sure why I needed to pull around, park and wait 10 minutes for a cold burger and cold, stale fries.

Did a mobile order hoping it would be faster. Unfortunately I am still here sitting in the parking lot 20 minutes later waiting on a coffee. One of the workers just came out telling me how many things they’re out of and I ended up asking for a refund. Every time I come here I am hoping it will be better but I regret it every time.

We have been here 3 times. First time, inside we couldn't get waited on. Workers standing around talking and cutting up, none were working, we got tired of waiting and left. 2nd time we got to order and eat in a fairly decent time frame. The food was okay. Third time, OM GOSH - we got to the door at 9:50 pm, it was locked. We went to the drive-thru and complained about the door being locked. We were told very rudely well if you come back around I will open the door for you since you don't want to come thru the drive thru. The point was that the doors should not be locked till closing time at 10:00 pm. When we said no to the drive back around, we were told to step out of line and leave. I don't know who the owners or managers are, but they need to be sent back to management training and the workers need attitude and worker training!!!! They also need to be taught that a smile will go a long way, along with learning customer courtesy. They work for the public, not the other way around. Unless something changes very soon, I don't see this place staying open for very long. It's really a shame too, because there were sooo many people that looked forward to their opening.

If you want fast food then keep looking because this is not the Right place. Jusg to give you a good example a turtle is more faster then this guys working here, they have a big line in the drive through that is not even funny. Unfortunately we don't have negative stars because if that is the point i didn't leave any stars they don't deserve it.

Horrible customer service they never have what the app says that they have so every time you pull up they inform you that part of your order is missing. Ask for a refund for the part that was missing and they said that we had to get a refund from doordash. We didn't even order through doordash we ordered through the Burger King app. Not refunding our order after it was paid for is downright theft

I decided to try some Burger King one night so I went to the Corsicana location. I drove a long way to get there but I figured the flame broiled goodness was worth the drive. Unfortunately Burger King has a ugly bald headed black woman as a manager on the night shift. She was very rude and acted like she was too good to take my order and I think it was racism. I heard her curse at another employee, very unprofessional, and the worst part I could clearly see children in the lobby. So I asked her what exactly was her problem and instead of apologizing she just said “ you ax me I ain’t got no problem, you got the problem cuz you ain’t getting no Burger tonight!” And she shut the window on me. I used to like Burger King but after being oppressed by this ghetto crackhead affirmative action manager, Burger King lost my business for good or at least until this woman is fired

This was by far the worst place ever !! Eat in line for 39 minutes waiting on our food then get told to go to the front waited another 13 minutes until finally I went in as I was walking to the door a guy comes out with a small very melted shake. I asked if it was for my order he said yes. I continued to walk into the building where my food was just sitting in a bad for no telling how long then as I was being ignored for a few minutes I asked several people where my order was and a lady says it’s been done ..... I look at it I’m missing half of the food tell the it’s all cold and my shake wasn’t suppose to be a small plus it was like water they just looked at me and walked away!!!! I will never return to this store ! Corperate won’t answer calls and neither does the store!!!

Staff is rude. Managers refuse to handle issues. Every experience ive had with this place has been bad. Order is never right, food is at times cold, and it never fails they leave something out of your bag. I dont recommend this establishment to anyone.

Horrible place, they can never seem to get the order right, very unpleasant workers! I guess "people skills" are not a requirement for hire any more. No smiles, no thank you for coming. Worst Burger King I have ever been to.

I waited 20 minutes at the intercom for someone to take my order no one did.... i backed my car up and went in and they were rude. And i didnt even tell them i was waiting outside. The told me they were out of nearly everything and the cashier literally begged me to do a survey.. over all bad experience

The food is fine if you are willing to wait for it. I have rarely encountered an entire staff that seemed to move sooooo slow, this includes the manager. When we walked in, we were second in line to order, but it took 10 minutes to order a number 1 and number 5 combo (with no special instructions). I looked around the restaurant and noticed 7 other tables filled with customers, but none had food. That should have been an indicator to me. The manager was standing near the fryer, just staring at the wall. There was only one person cooking and no one working the fryer. People who had ordered must have mostly given up. They kept getting up and walking out without their food. The staff would call out an order for pick up about once every 4-5 minutes, but very few people came up to collect the orders. This seemed to confuse the staff and they would go back and talk about if for awhile then return and start to work on the next order. I watched at least 4 tables get up and walk out. I told myself that meant I was moving up faster in line, but I was wrong. This is a new establishment, so I know you need time to work out kinks, but it has been open a month now and the service is about the worst I have encountered. The staff and management seem to be in over their heads and have no rhythm for the business. This is the third time I have tried to go in and order, and I forced myself to wait it out. 39 minutes start to finish for two normal combos to go. I won't be back.

I have been to this location 3 times and each time the service was HORRIBLE & they always get my SIMPLE ORDER WRONG! Today there were two cars in the parking lot but I choose the drive trough, I and another vehicle beside me sat there and kept saying hello hello with no response. I pull up to the window and there's no one there, She finally walked up and says can I take your order I simply asked her if the speaker was broke and are y'all working today she said "we're busy" there was only one customer inside🤔

I ordered a BBQ bacon whopper Jr. I get home ...no bacon. I call the restaurant and tell the girl (child) who answered the phone my complaint. I also stated they might want to tell their employees that a bacon burger usually has bacon on it. The young child says "ok. Thank you.". And hangs up. Great employees you have there BK Corsicana.

Absolutely awful place. Take your money elsewhere. The employees are slow and rude, and multiple times the lobby has been locked due to a manager needing to take personal time. They do not follow their hours of operation and complaints have even been made to corporate. 2 lanes of drive thru operating but will only take orders at one and also shut down at 10 o clock despite it being open till 12. They do not take orders properly, the facilitiy is subpar and almost never cleaned, everything feels like it has a fine film of sweat. I have tried this location 3 times now and it has consistently managed to do everything wrong everytime. New managemant or an overhaul of crew/training is drastically needed.

If I could give ZERO stars I would. I am NOT picky at all!!! But the fries were ice COLD & the burger wasn’t char-grilled, it was CHAR BURNT!!! It tasted like toast that burnt in the toaster. And to top it off, I went thru the drive-thru and ask if there was any way to exchange our cold fries for slightly warm at least and was told by the Manager, Esperanza, to go home and warm them in the microwave!! Seriously!!! I just spent over $50 on food at your place and NONE of it was edible. I’m a public servant so we don’t get to eat often during a shift and I at least want nourishment that I can swallow. DO NOT GO TO CORSICANA BURGER KING!!!

Worst experience ever. Watched for 15 minutes as the staff including the two managers spent more time socializing then taking care of the customers in the lobby. The only thing this location has going for it was the drive thru delivery speed. They seemed to serve the drive thru 3 times faster than the lobby. During my 15 minute wait for two cheeseburgers I watched two people get skipped over and have to approach the counter to get their orders and one order replaced because it was made wrong. The lobby was about 50/50 of dirty tables and out of the seven members of the staff not a single person came out to check on the status of the dining room. I realize that I could not make two cheeseburgers at home in 15 minutes and honestly the wait doesn’t bother me all that much but at least look busy if your going to make customers wait and watch as the drive through orders go out 3 to 1 compared to the lobby. This will definitely be my last experience at this location

ordered a cheese burger meal. no cheese was on the burger. ordered onion rings instead of french fries and the onion rings were cold! also order a large water and they charged us $3!!! $3 for a water????

This is insane always we get park or this is a fast food or a parking every order their was two more cars waiting for thier food no urgency unfortunately

Today I stopped in and stood in line for 10 minutes no one came to help at the front counter. As soon as an Anglo lady came in he almost tripped to get to the counter. The lady told him I was next!!! I did not realized this kind of behavior was tolerated in one of my favorite places to eat..

Been to this one twice through the drive thru. Both times (it was the same girl) she was extremely rude. She wont cover both drive thrus like she should so we sat at one for a long time with no one taking the order so we simply just drove to the window to order. It was only going to be a dr pepper anyway. She rudely asked what's your order. We said we havent ordered yet because we waited 10 minutes and no one took our orded. She cut us off and said yeah I know so you want to order now!? Absolutely unprofessional. She doesn't need to be in food service if she gets an attitude all on her own over nothing!

Absolutely awful place. Go somewhere else to go eat. We've eaten here four times in the last 6 months or so and EVERY TIME our order is wrong, or cold, or not made like the menu, or sauce not included.. take your pick. The employees are often short and rude. Easily the worst Burger King I've ever been to.

I have always loved Burger King. We were traveling and needed to stop on the road to eat. My husband has kidney disease, so we had packed him a meal and brought it in packed in a lunch tote. I ordered a combo with the burger having mustard instead of mayo and no pickles. The lady, who appeared to be a manager, asked me if I wanted cheese, and I told her I did not. She went over the order with me and told me it would be right out. When it came, it had cheese, so I took it politely to the front to get the proper order. When another polite Black young woman brought it, I thanked her. As I opened it, I found that this burger had mayo and pickles, but not mustard. I returned to the front and showed them. They apologized and said it would be rectified. Finally, the lady who had taken my order returned with the tray. This time, instead of there being a normal sized patty on the bun, there were 2 small junior patties slapped on. The lettuce was in large chunks that would not remain on the bun. The onions were not chopped, but were instead large sections of slices that would not stay on the bun. There were 2 thin circles of mustard. Chopped onions and a good amount of mustard are what makes the burgers so good. To top it off, when I returned the whole tray of the original error, I had the french fries still on it. They replace the fries with a new order that had what appeared to be an intentionally poured on mass of salt. There was so much on them, that I actually had to wipe off each fry with a napkin and had a mass of salt on the tray until I just could not eat any more. I said nothing. The lady returned to our table and stared at my husband, asking him about what he was eating. I simply told her that he had a special diet. I did not tell her that he had a stem cell transplant and it put him into stage 4 kidney failure. He is restricted on protein, salt, potassium, and phosphorus, and a burger could cause extreme complications. I also did not tell her that because of his diet restrictions, we never go out to eat. It was supposed to be a real treat for me to have this burger combo because I never eat that way. Maybe if the lady had realized it, she or her crew would not have maliciously sabotaged the final result that was brought to me. Her gals behind the counter were all laughing as she talked with us at our table. Guess it must have been pretty funny. Guess they saw my manners and knew that I would not confront them. My sincere hope is that a higher supervisor reads this honest review. I also hope that no future customer has to experience this. In addition, they kept my receipt, which was a credit purchase. We keep all of our receipts to verify against our monthly statements, and it should not have been kept. The outrageous result of what they brought me after so many errors was incredible and was the first and only time in my life when I have been dissatisfied with a Burger King experience in the entire state of Texas. This is sad. There was a Whataburger further in town where we initially stopped, but they were crowded to bursting in addition to having a line inside almost out the door. Now I know why people congregated there. It must have been the excellent service, relative to the Burger King. Perhaps the dark haired female manager (?) who worked that day at around 1:30 lunch during the second week of July should observe the product and the way in which it is delivered at the Whataburger. Sorry for this negative review. I am 63 years old and have never had a negative comment like this. That says a lot.

My son loves this place. Honestly the food doesn't suck but the staff definitely do. I always seem to get one lady or another that always has an attitude. It's ridiculous! Why even work in fast food if you can't even at least force yourself to put a smile on.

Like so many other folks in Corsicana, we waited for years for Burger King to come back here. We have visited this Burger King dozens of times, and while the majority of the time, our order hasn't been 100% right, we have only had to complain once or twice. But finally we are done visiting this BK. The orders are consistently wrong or missing items. The latest mess up was the last straw. We refuse to waste our money here, nobody seems to care, it shows.We are so disappointed in how the standards of this BK don't measure up to what has always been known as quality food.

Slow service every time I go. When entering drive thru they speak to you so fast and rushed over the speaker you would think 20 cars in line yet you're the only one and hard to understand speed talk. Get to the window pay for and always asked to pull up and wait at.least 10 minutes for food. Being a manager myself I blame poor management and district management.

Went through the drive through and the girl made a comment about me using the second drive lane. When I got up to the window she switched places with the young man who gave me my food and took my card. I got home and tasted vanilla in my burger. It's not worth it, go somewhere else to eat.

Dear owner, this store could be so much better. Fire your general manager and pay a competant manager a good salary. You are missing out on so much money. It's obvious that the employees are not held accountable. (Cold food) burger & fries.

Staff is so new they won't talk to you, car was at window for 10 minutes before order delivered (and that wasn't me) place was not crowded - 15 people in restaurant - 10:50am, everybody but 2 tables waiting on food when I arrived. Got my food in 9 minutes, ate and was out the door while 7 others before me didn't have their food yet. Manager was visible, but was not pushing staff or expediting orders. Most employees were just starring at their displays. I think their system crashed, but they never said anything to customers. I was lucky to get my meal so quick.

Worst burger king, I've been here more than once and can't say anything was fresh any of those times. Cold onion rings, old cheese on cold burger. Speedy service but I assume it's because none of it is made fresh. I don't mind waiting a few minutes for fresh food.

As soon as my family and I walked in we noticed there was not a clean table in the whole restaurant. They had 2 families in there and maybe one car in the drive thru. We ordered and paid for our food and had to wipe down our own table. The staff seems kind of annoyed whenever they have to deal with customers. We were ticket number 72. The kept calling 71 over and over and looked annoyed I didn’t respond. The highlight was when I watched one of the employees reach into where the fries were and grab one and eat it. Cleanliness is a 0. No wonder this Burger King is never busy.

Wyomia Roitz

Ordered fiery wrap, small fry, UNsweet tea. Had to pull around and wait 10 minutes for the order. The fries were not salted, chicken was regular and my tea was sweet. Wasted my money

t l33b

Monday December 29th at 9:51pm. I pulled up to order & the little girl working taking orders is claiming that they’re only taking cash. I can hear her & a bunch of other little kids ( workers ) laughing in the background saying I can’t believe she just did that. So I’m going to get cash & coming back so that they have to take my order. Just immature & ridiculous. Lying saying they’re only taking cash because they’re too lazy & don’t want to make food because it’s close to closing time which is 30 mins away from now. Whoever is the manager at nights needs to seriously do something with these kids who don’t want to work. A job isn’t a play house it’s a job.

Evan kipp

Went there for the first time in years for the New Krabby Patty Meal. I had bought two bundles and they took 30mins to even get my order taken and another 20 to get my order. After that we got our bundle and left as we were driving off we opened the box and there was no cakes and when we went back to ask why we got charged for the cakes and didn't receive them they just said they didnt have any but why not tell us as we ordered that you didn't have them or ask for a substitute instead they did none of that and they all looked miserable. Safe to say this is why burger king has a bad reputation and why no one goes.

Daniel Gamez

Food was cold order was wrong people wasted money on paying for lousy service i spent over 60 dollars for this

Tanika Boston

If I could give this place zero stars I would. Every time I come here, there’s no one here but I still have to wait 10-15minutes for me food and drive around to the parking lot. This morning, I ordered a simple whopper jr, hash brown and french toast. Well I was the only one here and they had me waiting in the drive thru a few minutes before they even answered the intercom. Then had me drive around to the window and wait a couple minutes before telling me oh the broiler is down and we don’t have hashbrowns. I asked for a refund and they told me they couldn’t help me with that since it was a mobile order and to do it online. This place is a joke.

Bart Chandler

Got there 25 min before closing. I pulled up to the fully light order area and was told they were closed. TURN THE LIGHTS OFF or even. Better quit lying and stay open till 11

John Smith

Horrible! Came twice and both time they didn't give me all the foods that I paid for. Always missing partial orders. Called to complain but no one answer the phone and mailbox is full. Not big but imagine each customer got stolen $5.59 per order, they are making fortune daily doing this.

RoadReviews

When we went and placed our order, and my husband asked for a receipt, the gentleman behind the counter let my husband know that the register he was working on could not produce a receipt. My husband asked if he could get a receipt from the register. The gentleman told him he could not, and my husband asked for a refund. The manager on duty comes up and handles the refund. She then gets all huffy puffy and tells us to get out of her store and has another filthy language. I did email corporate, and I have yet to hear back from them, so hopefully, they will see it on this website. At the time, the manager on duty was interviewing a prospective employee. Hopefully, that kid saw how he would’ve been treated and did not accept the job because grandma was sitting outside in the car. She asked us what was going on, and we did let her know, so I’m sure she did not let him take the job unless they were hurting for money. I have yet to be back to this Burger King, nor will I ever go back. I’ve always said you could not get it your way at this Burger King. If I could write this place a zero, I would have.

Amy Bailey

Absolutely the worst place I have ever stopped to eat. Staff was rude and could not get our order right. No matter how many times we explained we wanted 2 number 1’s plain and dry, then another number 1 with no veggies was too complicated for them to comprehend. Bathrooms are dirty and trash is over flowing.Trash outside was overflowing and all over the ground. Out of the 3 slush flavors only 1 was working. Burger was cold and fries tasted horrible. Oil needs to be changed out but everything this place is absolutely disgusting. The whole restaurant is dirty and needs to be cleaned. I also have put a call into the corporate office because they need to know. You will not get the local BK staff to answer the phone no matter how many times you call and won’t be able to talk to the manager. We were just passing through but if I ever go through there again, I will not ever stop.

Kristin Woodcock

Terrible! First time we went, waited over 30 mins for food. All our food was wrong. Gave it another shot, 2 weeks later. Waited 30 minutes again.. it was also wrong and the croissants were burnt. Kinda sad..Corsicana was really excited about Burger King. Customer service and the food is horrible. :(