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Jack in the Box
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Cross Roads

Jack in the Box

★★★ 3.4 · 0 reseñas

En Jack in the Box, te damos la bienvenida a un espacio donde la comida rápida se encuentra con el sabor auténtico. Desde nuestras jugosas hamburguesas y crujiente pollo hasta nuestros irresistibles tacos y deliciosos desayunos, encontrarás algo para satisfacer cada antojo. Ven a...

Jack in the Box

Burger · Cross Roads

3.4 · 793 reviews Google

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locations.jackinthebox.com
Yelp 2.0 (45) Uber Eats 4.3 (1,000)

About Jack in the Box

En Jack in the Box, te damos la bienvenida a un espacio donde la comida rápida se encuentra con el sabor auténtico. Desde nuestras jugosas hamburguesas y crujiente pollo hasta nuestros irresistibles tacos y deliciosos desayunos, encontrarás algo para satisfacer cada antojo. Ven a visitarnos en Cross...

En Jack in the Box, te damos la bienvenida a un espacio donde la comida rápida se encuentra con el sabor auténtico. Desde nuestras jugosas hamburguesas y crujiente pollo hasta nuestros irresistibles tacos y deliciosos desayunos, encontrarás algo para satisfacer cada antojo. Ven a visitarnos en Cross Roads y descubre por qué somos un clásico para disfrutar en cualquier momento del día.

What Customers Say About Jack in the Box

Experiences at this Jack in the Box are mixed. Some customers praise the friendly service and consistent quality, especially the fries. However, many report slow service, order inaccuracies, rude staff, and long wait times, particularly at the drive-thru and after 9 PM.

Popular Dishes

fries (3) tacos (3) Jalapeno Poppers egg rolls large curly fry burgers garden salad with grilled chicken

Best For

Quick Bite Casual Late Night

Tip: Be prepared for potential delays, especially at the drive-thru. Consider checking your order for accuracy before leaving.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Jack in the Box

Jack in the Box is located at 11920 US-380, Cross Roads, TX 76227, Cross Roads.
Jack in the Box offers burger cuisine.
Jack in the Box has regular opening hours. Check their profile for updated schedules.
Jack in the Box offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Jack in the Box based on customer reviews are: fries, tacos, Jalapeno Poppers, egg rolls, large curly fry.
Jack in the Box is ideal for quick bites, casual dining, late night.
Experiences at this Jack in the Box are mixed. Some customers praise the friendly service and consistent quality, especially the fries. However, many report slow service, order inaccuracies, rude staff, and long wait times, particularly at the drive-thru and after 9 PM.
Be prepared for potential delays, especially at the drive-thru. Consider checking your order for accuracy before leaving.
793
Reviews

Jack in the Box Cross Roads Reviews

3.4
793
5★
33%
4★
23%
3★
16%
2★
8%
1★
21%
Reviews (22)
Sheila D
Sheila D

Quite possibly one of the best JIBs in the area! Fries were excellent, even reheating after I got home to our much more rural area!

Wendy McKim
Wendy McKim

This is the most consistent Jack in the Box! Everyone is always very friendly! Unfortunately sometimes they don't have fresh food, just like the rest of Jack in the Boxes. They are quick and the orders are accurate!

Yasmine Griffin
Yasmine Griffin

Normally I come here all the time and have no problems but tonight I was craving Jalapeno Poppers and when I arrived the lights off on the outside of the building but were on inside so I decided to pull up just to see and they said they were closed at 12:38am not 1:00am like usually for this location *correction they didn’t even open the window they just made a gesture that implied as such… As someone also in the food industry I realize customers right before closing are annoying and a pain however I know that I should be able to order more than ten minutes before hell my restaurant will do 5-10 minutes before so we make sure our customers leave happy we even make sure door dashers get there food even if they arrive after close… we wait for the last person to show up to pick up the order before we officially lock the doors point is CLOSED BEFORE CLOSING

jessica stewart
jessica stewart

I come here because my son likes the fries. Every time I come here, they are slow. No one is in the line, yet you always have to park and wait. I ordered large fries, and they gave me the medium container, saying that that is the new large. There is no sign up or anything with the changes on the menu. I could have gone to Burger King across the street and got a better deal.

Caleb Wims
Caleb Wims

We come pretty regularly. But today's service was the worst I have ever had. Went through drive-in and cashier rushed through our order. Never stopped asking what else, what else, what else when I was talking. Shoved the food through the window. And didnt get all order missing burger fries and tacos. And the jack wrap was covered in grease and sauce. Very disappointed.

B
Brendan Baker

If you want to wait 20 minutes for "fast" food, the this is your place

J
Jordan mason

I've had nothing but good experiences here until today. Between my wife and I being busy working we decided to door dash. Something we do very rarely. Our daughter as well as ourselves were hungry but had no time to come pick up food. We ordered a handful of things and I must say none of those things were pleasing. The worst part being the biriani tacos being soggy. The box literally had moisture rolling down to the tacos inside. We also paid for 6 sauces 4 ggs and 2 birria ranch. We received none of them. Annoyed that my daughters food was so bad she wouldn't eat i picked her up and paused work just to come get our food corrected. After explaining to the guy through the window he was extremely apologetic and said pull forward and we'll get this fixed. I added a burger to the order incase it happened again. Once we pull to the window is where the problem at the store happened again. The manager Mayra was nothing short of helpful and rather rude. Now I understand I didnt bring the soggy food with me but mind you I had a toddler yelling while I was also on the phone for work. She informed us we would not be getting the tacos even though we were just told through the window we would. I gave her a chance to fix this mistake but she stood her ground on a decision I as a buisness owner find rather poor. We then left with our food and once again noticed none of the 6 sauces were there yet again. Pulled back through, explained I was rather disappointed with the service and she just smiled with a smarky look threw my sauce in the bag and left it at that. For a while I thought the taco bell next door was the worst food in the area. It appears they have competition at this point. I now understand why this location has a rather poor Google rating. Such a pitty we love jack in the box.

Angela farnelli
Angela farnelli

The workers were very rude and slow, people that ordered after me got their food and they made me wait last to get my order..it was very dirty inside and very wet a high fall risk area.

chris g
chris g

Went to this location to get some food to go. I waited at the counter. There was a door dasher in there as well. No one even acknowledged that I was there EXCEPT the door dasher. She was even trying to get their attention to let them know I was there. If I wanted that kind of service I'd go across the street to Burger King. Can't rate the food because I didn't get any.

Tyler Abbott
Tyler Abbott

If giving a zero star was possible I’d do that. Staff just gave away my order to someone else and my door dasher saw and waited half an hour for them to make a new order and they refused and said they wouldn’t replace order upon their mistake. Told me call door dash and make a new order. Zero willingness to admit fault or try and help with situation.

Anthony Elmore
Anthony Elmore

Don't mail coupons to people's houses if you are then going to get upset people come in to use the coupons...

Brandon Todd
Brandon Todd

It’s not busy at all and it took almost 15 mins for 4 tacos….

PB Bo
PB Bo

Pulled into the drive thru with 2 cars in front of me and was told it was gonna be a 45 minute wait to get my order. So I had to hit reverse and back out of the drive thru. It's fast food not a gourmet restaurant FFS.

Lisa Santiago
Lisa Santiago

Two times weve ever been here the waits been over 30 mins drive thru. Never ever seen this now waiting another 10 mins bc they forgot something now they have to cook. 6 cars waiting all inpatiently went up the same time. Worst place to go.

Eric Valdivia
Eric Valdivia

This place has really gone down hill past 9pm. So disrespectful and have ran out of 75% of the menu. Above all the blunt disrespect and rudeness, like if you hate your job why bring that negativity to the customers. Never going back here at all.

Stephanie Alvarez
Stephanie Alvarez

I recently received an order for a garden salad with grilled chicken, but instead, I was provided with crispy tenders. Upon contacting your establishment and speaking with an employee, I was instructed to return the incorrect order. Upon doing so, the corrected salad was prepared with cold grilled chicken added, which was then presented to me. This experience raises concerns regarding the quality control and the standards of food preparation within your establishment. I would like to understand the measures in place to ensure that staff members are adequately trained and that the quality of food meets the standards your company aims to uphold.

Kripa
Kripa

I would give this location zero stars if possible. If you use mobile pay/drive through options, be prepared to wait, have your order 'lost, forgotten or cancelled' every time. Employees and managers here behave without consideration to eachother and customers alike. If they tell you to 'pull around' good luck getting your order- manager was busy talking to friends on her phone to care. You'll waste 30 mins on avg and have an incomplete order every time- dont waste time visiting this location.

Dustin Fuller
Dustin Fuller

The lady at the drive thru completely got our order wrong. When I called to talk to a manager they weren’t available and the guy on the phone said there’s nothing I can do. I’m sorry that I expect to get what I actually order and got no help.

cheetahzeb
cheetahzeb

As I am here at the moment been sitting waiting for someone to answer the intercom through the drive through since 7:10am, say you open at 6am. The fact the screen is on and no one answering as I’m about to sit out here for 10 min with no response. With cars outside, not the first time this has happened.

Samone (SBHRN)
Samone (SBHRN)

This is how my loaded tiny tacos came out. We also got charged twice for the same order. Unfortunately after a 12 hour shift it wasn't worth driving back to chance being disappointed again. I just threw them out.

Johnny R
Johnny R

Worst jack in the box I've ever been to employees on cell phone with one hand and slowly making food with other hand. When I asked where my order the guy was like oh I forgot and handed me two cold burgers and tacos but when I questioned it he kept talking in indian like he didn't know what I was saying

Lindsey De (Linds)
Lindsey De (Linds)

I went through the drive thru, ordered egg rolls, jalapeño poppers, and a large curly fry. Firstly, they didn't seem to like their job, but I just thought, "oh they're probably having a bad day, its okay" so I went through and got my food. The egg rolls and jalapeño poppers were okay, but they forgot my large curly fry. I went back, told them they forgot, opened the bag to see a "large" and "curly" fry. This is all they gave me, and it was cold. They didn't say anything but just tossed me the bag. I just shrugged it off and went to McDonald's, but it was upsetting to see how little they cared about their job. Hopefully next time will be better :(

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About Jack in the Box

How to get there

11920 US-380, Cross Roads, TX 76227

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Highlights

💬
Many Reviews
793 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
7AM-2AM
Rating
3.4/5
💬 Reviews
793
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10 min here
📞 Phone
+1 940-365-9848
🌐 Website
locations.jackinthebox.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

11920 US-380, Cross Roads, TX 76227

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