Jamba

Frida Villanueva

I ordered two açaí bowls with oat milk. They were taking a long time, so I went to Costco in the meantime. When I returned to pick them up, they still weren’t ready. Once they were finally made, I noticed they had used soy milk instead. However, when they handed them to me, they claimed they were made with oat milk, which turned out to be true. In addition, the consistency was watery and the banana was not fresh. Overall, the quality of the food was very poor. Plus the sugar of the waffle was hard, because they did not put enough time to cook it.

Han T.

Oct. 27 2024 @ 5:50PM I went to this location to buy some drinks & the doors were locked?? I look at the operations hours on the glass window & checked the hours on the Google map, both says closed @ 8PM?? I even called a couple times & no answer, so I left!

Lisa Carpio

The employees could look happier and friendly to help. They all look miserable and every single time I come with out a fail they always mess up my strawberry Belgian waffle bowl! It’s so bc I feel like going back there and doing it my self. So I always ask no granola and they always put it and when I say Greek yogurt they put whip 😂 I am so embarrassed to tell them they messed up again bc that means they’d have to redo it a 3rd time! Ughh I dont give them a hard time but enough is enough ! Take the order right and follow the order while making the bowls 😅

J E

I would like to share a terrible experience I encounter today March 1, 2024 at this Jamba Juice store 5373 Katella Ave, Unit B Cypress CA 90630, at 1:36pm. Since I am rewards program member I wanted to used a coupon I received for 50% off a smoothie. When I approached this store the line was long, I decided to stand in line. When I was waiting in line I noticed only one girl who was working, she was taking orders washing blender pitchers and blending smoothies all at the same time. She was also fulfilling all the mobile orders at the same time. I stood in line for about 17 minutes and the girl said out loud I am only going to take Jamba Juice orders from the next customer in line everyone else would have to leave. She was back up on mobile orders and she was the only Jamba Juice employee working in the store. It's very frustrating waiting in a long line for nothing. I can't blame the girl who was working she was doing the best she could all by herself. This is a poor management issue. I asked the girl working in the store for the manager. She told me there is no manager there available. But she did gave me the store manager name which is De'Miyah. I am not sure if De'Miyah is a good store manager but she drop the ball today. If you are under staff then post a sign saying so or close the store instead having customers come in and wait in a long line just to be turned away because you're under staff. The other customers in line were also frustrated and inconvenienced as well. I am writing this review to let Jamba Juice know this is not satisfactory from a customer perspective.

Jennifer Monroy

Worst place ever!!! I usually order jamba juice and always get the waffle parfait bowl which is enough to fill me up. Soon As I recieved my order notice the bowl had normal amount of yogurt and no fruit . I counted the strawberries and only had 4 cut pieces and 6 blueberries ! had no granola no honey which when I order it has all these ingredients. I asked if I can please get more fruit granola and honey on my bowl which it seems they added two extra pieces of everything. Felt so ripped off never again going to this location . Really disappointed.

Jean Edvin Navarro

10 minutes before they closed I went in to get a smoothie really quick. Thankfully they were still open so I ordered my usual white gummy when I got in the car and I started driving way I noticed that the Smoothie was very watered down and almost like a liquid I went back to see if they can remake it or possibly get a refund so the girl decided to remake it for me. I was still not happy with the smoothie because it was still water down and liquid I don't know if the girl didn't put any effort in making it seeing as it was 10 minutes before closing and I'm sure she just wanted to Get out of there. I felt like I wasted my time driving there and spending ten dollars for a water down smoothie that I didn't even finished, can I get a refund Jamba juice or a credit for a new one

Kyle Strodtbeck

Absolute POOR customer service. I walked in today - it wasn’t busy, the one worker was making what appeared to be a mobile order. He didn’t stop to greet me or ask me to wait a moment. He continues for 5 minutes to make the other orders. He even looks at me - Still NO greeting. I just walk out. Literally 5 minutes and no greeting. I didn’t end up getting anything. The worker should find something else he’s good it (IF ANYTHING)!

Richard Spence

Terrible terrible terrible! They don’t always wash their blenders so double check your smoothie for things you might e allergic to, I have crohns so I can’t digest a lot of stuff and they just had kale and strawberries in it which would kill me! They don’t even greet you when you walk in the door or ask if you have a mobile order you have to go up and be rude and tell them you need your smoothie

Janessa Stees

Most have caught them at a bad time (12:30 on a Thursday) but the staff seemed as if they had no clue how to work as a team or separate. There was only small cups being offered. When trying to order just 2 small the cashier was completely confused and still tried telling me I couldn't get a large? Come on guy, get someone else to handle counter, maybe you can get the blenders to work better instead 🤐

Taylor Lauren

My order never goes through on the app and I have to wait in line every time. The last time I ordered I tried calling ahead to see if they’d received it. I only called because my coworker told me she called her order in (without the app). No answer, so I’m sure I’ll be waiting again. Probably the last time I’ll come to this Jamba Juice, too many other options. Thanks though.