Sara Candley

We celebrated a birthday there and everyone was so eager to assist with everything that even assisted was helping us. Get the cake in the balloons at everything. Order for the birthday girl we ordered. The classic combo appetizer perfect. The quesadilla burger, the grilled cheese, milk burger and other people in our party had burgers as well. Everything was good food, came out, nice and hot and did not take long to come to the table. Our server, we loved her, we even took pictures with her. The manager took the picture for all of us. Thanks Applebee's for making this birthday a special one

Amira Henderson

Cha Cha was wonderful and the food was amazing. My food came out hot and fresh. I will be back again.

Tonya Johnson

I went to this location for lunch. Sat at the bar, Ashley was my waitress and did great. I had the Classic combo with a water. The food was hot and came out quick. It was no wait, I was seated immediately. I will try this location again.

Arianna was the best server, great service, food was hot and fresh, and the vibes inside were amazing. I felt right at home at this Applebee's. I would 10/10 visit again!! :) And the Manager, Sheri…

Arianna was the best server, great service, food was hot and fresh, and the vibes inside were amazing. I felt right at home at this Applebee's. I would 10/10 visit again!! :) And the Manager, She…

Our waitress, Santanna S. was very good! It was storming outside but it was very pleasant inside. We were seated right away! She explained what was on the menu and drink specials . She was very pat…

We sat at the bar to have drinks and ASHLEY took care of us she was friendly and attentive.\n\nWe ordered a couple of beers and spinach and artichoke dip with chips, this is always a great option…

We sat at the bar to have drinks and ASHLEY took care of us she was friendly and attentive.\n\nWe ordered a couple of beers and spinach and artichoke dip with chips, this is always a great option.\…

Rob M

I ordered the Bourbon Street Chicken & Shrimp. While the portions seem a bit smaller than before, the food was still very tasty and well prepared. What truly made the experience stand out was the service. Our server, Regina, was excellent—warm, friendly, and very attentive, with no long waits at all. She made dining at Applebee’s, 4705 Memorial Dr, Decatur, GA 30032 a genuinely pleasant experience.

Damia’a a

I don’t come here often but i am sat with Regenia. She is very polite and dosent move slow. And really accurate with the menu I definitely recommen her and this location

L Wilson

Ate dinner around 5pm. So there were not a ton of people there. I was seated quickly. The server was very attentive. Received my food hot and delicious. Steak was tender and easy to cut through. Garlic mashed potatoes were good. Broccoli cooked well. My shark mixed drink was....😋 #yummy

It's Applebees we know you can't ask for much but I think a decent table should be too much to ask. I kept going from booth \n to booth to find one that wasn't beat up, dirty, had ripped seats or sti…

The service from Erica was amazing the manager was okay he came out taking pictures of us.

1/18/25 horrible customer service my waiter name was jasmine she was taking her with every and an attitude the seats were extremely dirty the food was luke warm when we received so I highly recomme…

Not sure y some folks bashing this spot;\nShow up at 10 or 11 pm and u ain't gonna find a more Convenient Eatery to catch some Fish & chips or a Shrimp Quesadilla-burger. \nYou'll get your large fo…

It's been years since I've been to this Applebees, the three stars was for that experience. I remember the food and drink quality being bad, a poorly-trained server, and an overall uncleanliness. I…

It's been years since I've been to this Applebees, the three stars was for that experience. I remember the food and drink quality being bad, a poorly-trained server, and an overall uncleanliness. I…

Carlos

Food Sucks, Service by Journey was the only reason I stayed. Very disappointed. I see why I don't come to this location, would go across town before I come back. I ordered chicken salad and picked out every piece of chicken. Hard , cold 👎🏿 #1 Never try to past old food off as fresh. As you can see it was not appealing. My boneless chicken wings were old and the chicken on my salad was like chewing gum. Plus whoever got the temperature on ice ball's, if it was hot out side Kool, like was cool outside yesterday but freezing as if eat and leave. I might have spent more than $30 dollars if I felt welcomed. It felt like hurry up and buy, eat leave.

Unique Austin

First and foremost this location needs a deep cleaning from the windows to the lights that hang above the table and above your food when they place it on the table. Paying customers should not hear the back-and-forth between employees that’s going on in the back let alone employees complaining in front of paying customers. I asked for a salad I was told by my server that their salad truck has not come in for a few days only to see another table with a Caesar salad in front of them come to find out the person that preps the lettuce is not there today and they asked a cook to do it. The cook stated that’s not his job & The manager stated that is not her job as well.. So basically my server lied to me about why I couldn’t order a salad only for the employees to be having a conversation out on the floor about why another employee is getting sent home early and it all boiled down to Down to who don’t want to prep lettuce and whose job it is or whose job it is not. The celery sticks was not pleasing to they eye, The silverware is rolled up in dirty napkin, The food does not come out like advertised , let alone the taste is not there ..not sure if it’s the timing or what but even so once you open, you guys should be up and running whether it’s one customer, two customer, three customer it doesn’t matter a customer should get served properly accommodated properly and presented with good food. I watched two tables get up and walked out in the time that I was there..the north Druid hills location is nothing compared to this one & now I see why .

+2

Ordered the trio got 1 riblet when i chose it as one of my options and was told they're weighed. With that math you tellin me 3 riblets is 15.99 with a straight face

This place is horrible I waited almost 2 hours for my food. I received my food an the containers was burnt very sloppy presentation the food was nasty an cold my boyfriend food was over cooked smh …

Worst service ever. Bar tender tried to keep my money. Then when my cheeseburger order never arrived she laughed. The manager kept saying it's coming. I finally asked for a refund and she hands me …

Worst service ever. Bar tender tried to keep my money. Then when my cheeseburger order never arrived she laughed. The manager kept saying it's coming. I finally asked for a refund and she hands me …

My friends and I waited and never got seated, wasn't acknowledged not a good impression

service sucks.. maybe it's the area not sure but seems every time we go in we wait and wait and finally when someone arrives we still wait extra long for drinks , food, refills doesn't matter. …

service sucks.. maybe it's the area not sure but seems every time we go in we wait and wait and finally when someone arrives we still wait extra long for drinks , food, refills doesn't matter. And …

Watched manager place clean dishes on garbage bin. Then when I approached him about the dishes he begins to put his finger over his ear as if he doesn’t want to hear what I’m saying. Nor is he helpi…

DO NOT EAT HERE!!!! Was sitting eating with my CHILD and a ROACH just casually crawled on the table. When I went to talk to a lady at the bar about it she was rude and claimed they didn’t have any until I told her that it’s still there on the table crawling by our food and I have a video that I can’t upload but will upload screenshots

Terrible customer service. They walk right past you and don't even bother to serve you. You wait almost 20 minutes to be attended to, then spend almost half an hour for a takeaway order with the dining room practically empty. I literally had to ring myself up and take the receipt myself because the girl left me there. Honestly, I don't recommend it. The employees seem annoyed, they don't help you, they don't know anything. It's horrible. I'm never going back to that place.

I’ve come to this Applebee’s location several times before and usually the food and service are good, but tonight was unfortunately a very different experience. I ordered boneless wings and fries. When the food first came out, both the wings and the fries were extremely cold, like they had been sitting for a long time. I sent them back, and while the wings came back somewhat warm, the fries were still cold and tasted old — like they had been sitting in the fry bin for a while. Overall the food quality tonight was very disappointing. What made things worse is that there didn’t seem to be any real effort to resolve the issue. I will say the bartender working tonight is clearly doing the best she can. She has been nonstop making drinks since we sat down and appears to be responsible for both the bar and drink service for tables. Because of that, several people sitting at the bar have not been serviced properly. She looks overwhelmed, which seems more like a staffing issue than a personal one. I’ve had good experiences here before, so I hope tonight was just an off night, but cold food and lack of resolution made this visit disappointing.

It is important to acknowledge people period when they enter your establishment or working area. I am a driver. I was picking up a order during non peak hours. Not crowded at all. The fact that numerous employees ignored me when the order I was there for was ready and sitting on a counter. A simple may I help you and a hand off would have sufficed. But to ignore me and have me standing there waiting for a hand off is poor customer service. Do better.

Shabir Amani

Very disappointing experience. The staff seemed more interested in serving themselves than helping customers. Poor attention, unprofessional behavior, and definitely not the level of service expected from a restaurant

Big Bob

Rating: 2/5 Stars (Did not stay to dine) ​I came in looking for a casual meal but unfortunately left before ordering due to a poor first impression and concerning atmosphere. This feedback is meant to be constructive, as improving the initial guest experience is key. ​Areas for Improvement (Constructive Feedback): ​The Host Station: The initial approach from the host was lackluster and lacked energy. A friendly, energetic greeting sets the tone for the entire visit, but here, the host seemed disengaged and in a slump. A simple smile and an inviting tone would make a world of difference. ​Bar Cleanliness and Service: I sat at the bar and immediately noticed that the area felt dirty and smudged. When combined with the off-putting energy from the staff, the lack of cleanliness was enough to make me uncomfortable. ​Bartender Engagement: The bartender who served the area was not pleasant or welcoming. The entire staff interaction felt dull and unwelcoming. ​The Overall Vibe: ​The overall atmosphere of the restaurant felt flat and dark. The energy of the staff directly impacts the guest's experience, and the current mood is genuinely off-putting and doesn't make you feel good about staying. ​I highly recommend the management address the staff's engagement and conduct a deep clean, especially in the bar area. I truly hope to see improvement and would be willing to try again once these foundational service issues are resolved.

Londein's World

I did not have a great experience at this location. We arrived in the evening. It wasn't super packed as I thought it would be. There were plenty of open tables, although I understand this may not have accounted for a lighter than usual staff. My children and I weren't greeted when we came in. There were TWO people in the front talking to each other. After about 5 minutes and being passed by (still not being greeted), I was finally greeted and told that we could sit. Once we were seated, we were again waiting for quite some time. It took roughly 15 minutes for the waiter to even come over. He apologized and said it would be another wait as he was closing out other guests. Another 20 minutes passed and he finally came back over to get our drink order. Two of the drinks my daughter ordered, he replied they didn't have the products to make. The drinks took another 24 minutes. In the process, I asked about kids eating free for Halloween. The waiter said that multiple people came in with the same issue and from what he was told, they were not honoring that. He proactively went to get the manager. The manger came over and sat there as if she was unaware of why she was even called over. I explained what the waiter and I discussed. Her response was that she had taken over the restaurant a year ago however she's never heard of kids eating free food Halloween. She added that only one other person even asked about this (which contradicted the waiter previous comment which he had mentioned this was an issue all day). She had no empathy and walked away after her explanation. I asked about kids menus and was told there weren't anymore. I asked about the items on the kids menu and was told by the waiter that he was going to grab someone else that had been there longer to advise on the kids menu. Once the waitress came over, I asked the same question regarding the menu items, she replied that my waiter should be able to tell me. Frustrated at this point, I waited until he came back over and told him what the other waitress said. He tried to remember some items and eventually, I just ordered something that I figured all restaurants would have for kids, pizza and chicken tenders. I order my children's meals which came at a good speed. Overall the experience wasn't pleasant and I will not return to this location.

Paso Papi

Today me and my Family went to Applebee’s. Everything was great. The waitress was sweet and nice. Her name was Anesah she did pretty good. We had great chemistry up to the point where I did complain about the rotten tomato for my burger. I told her can I get this fixed. She mentioned oh no we would remake the whole thing. I also mentioned my fries with Cole she was prompting quick to Replace my fries with some fresh ones which is great. But I feel she was a little intimidated by the cook upon bringing my burger bag. I noticed they just placed a large tomato on it to replace the rotten one. If it was me, I would’ve replaced the entire burger. She also put it on the same plate well, I don’t think it was her, but I do think it was the cook all the same put a better taste in my mouth probably won’t be back

Ashley Summer

Some of the worst food I've ever had the displeasure of eating. The steak was dry and tasted like I was chewing on a tire. Where was the seasoning? It's absolutely insane that they serve this dog food to humans. How ever the waitress was super sweet