It was good food came out hot and ready sonic staff are sweet godbless and theyre on time

It was good food came out hot and ready sonic staff are sweet godbless and theyre on time

Danny Pereira

Food was edible but not good All my fries were overcooked and tasted greasy. Didn't even fill them up. Definitely didn't look like the picture. The coney was ok. Chicken sandwich bland and sloppy. The mozzarella sticks were ok. Cup of ice cream was ok. The drive up ordering was bad. Got my order wrong twice when they brought it both times. I am not going back. My son was disappointed so definitely not going back.

Stefani Cabrera

Usually never have an issue with Sonic but the last 2 times my food has been less then tasty. Last time I got double burger combo for my husband and that was fine. I got the chicken strips dinner and the strips were pretty tough and bland. I shrugged it off as a 1x thing. Tonight, got the same combo for my husband and his was fine. I wanted a crispy chicken sandwich combo and I wanted to add cheese. Didn't get cheese but at least I wasn't charged for it. Thought it was a patty, nope. Got 2 small chicken strips that were tough, bland and over cooked. Bottom part of bread was burnt and I was just ready to go back and get something else but generally you get fast food if you're in a pinch for dinner or just need a break from cooking. Was already in my home clothes and didn't want to go back out again and ate maybe half. 2 stars cause my husbands food was good and my strawberry slushy was probably one of the best I've ever had. Too bad my food wasn't.

Horrible place needs to be closed down asap. Service is horrible. I pulled up to the drive through intercom to order and got no answer so I pulled up to the window and the guy says i can't take your …

Horrible place needs to be closed down asap. service is horrible. I pulled up to the drive through intercom to order and got no answer so I pulled up to the window and the guy says i can't take you…

We went during happy hour & were told signature drinks aren't apart of the happy hour. Which on the website it states IT IS. \n\nPretty ridiculous don't know if we were charged correctly & they just …

We went during happy hour & were told signature drinks aren't apart of the happy hour. Which on the website it states IT IS. \n\nPretty ridiculous don't know if we were charged correctly & they jus…

We went during happy hour & were told signature drinks aren't apart of the happy hour. Which on the website it states IT IS. \n\nPretty ridiculous don't know if we were charged correctly & they j…

Probably one of the worst ran fast food places I've ever been. I try not to go here but gave it another chance. To bad I watched them set my food on the counter for drive thru then they dicked …

Probably one of the worst ran fast food places I've ever been. I try not to go here but gave it another chance. To bad I watched them set my food on the counter for drive thru then they dicked arou…

Pulled up for happy hour to get a blue raspberry with nerds slushie. Was told by the lady it's not happy hour yet. It was 1:58pm. By the time she told me that the clock changed to 1:59 and still …

Ordered two shakes and a foot long waited over a half an hour for it! The drive through was flowing. Had to go in to check on the status of the order. This was at 1:30 pm it was not busy! I guess I…

This place is gross the burger was bad with liquid cheese on is not good taste like so much salt you might die, then I know the tables are outside but they have never even been wiped off so dirty a…

Pulled up to order 2 milkshakes which is totally a simple order. Paid for my drinks and sat in line for 10 mins while the employee was on his phone taking a call only to receive my milkshakes and f…

I went to sonic Nov 2 , 2024 @ 10:15pm and waited in the drive thru for 15-20 mins with no help or anything. After waiting so long a guy comes out saying he can't tell me to back up cause they ha…

I'm not sure what kind of day your staff had but every encounter I had was with a rude employee. All I wanted was two sonic blasts.\nThe person who took my order was rude and somehow gave me a tota…

I NEVER never get mad at fast food places because I respect that they're people working to pay there bills but this place is horrible.... Came here to get dinner for my family each time we said wha…

Evidently they only serve drinks after 12 because they are short staffed. Well they served drinks only actually.

LaTishar Coleman

The manager which is a Caucasian male is very rude and disrespectful. Poor customer service and since he is the manager he strongly feels he can be rude, disrespectful and refuse service to anyone even though they not rude to him! This is the type of people in charge of running a business totally unbelievable and he does not look clean at all! Very sad I wouldn’t recommend anyone to spend the money at this location.

N. M.

Horrible. Manager has pink eye DRIPPING!!!!!! Wiping it with His hands without washing them!! Possibly dripping in YOUR FOOD!!!! Went to get a coffee chiller. Was presented soupy whipped-cream-less cup. I ordered large and was brought a medium. Turns out it wasn’t even coffee. There was no caramel as I paid extra for. Picked up a DoorDash order while waiting for the drink in a stall. Had to leave and come back to address my order being unsatisfactory. The manager wanted to give a hard time claiming there’s no whipped cream or coffee on or in that drink (THE PICTURE ON THE MENU SHOWS OTHERWISE). I would’ve been okay with it being remade until I noticed His DRIPPING PINK EYE and Him giving us a hard time gaslighting us. So I just wanted a refund. It was like squeezing nails out of an eye to get this addressed appropriately. GO ELSEWHERE if you’re a PAYING customer.

David Enox

Check your receipts. Just noticed. My total was 16.23 and my card was ran for 17.00 at the bottom of the receipt it said it was supposed to get change. Never got it. I know its only 0.77 cents. But if they do this 300 times a day ( on the low end) that is $231, that times 365 days a year is $84,000 a year they are stealing. I bet their staff doesn't see a penny of it either. You know if they just asked to run the card to the nearest dollar and that would be a tip then fine. But i highly doubt it.

Elizabeth Enox

BE CAREFUL! POSSIBLE THIEVERY! My husband just went there to get us shakes after the kids went to bed (9/11 at 8:30pm). When he walked in, he brought up something VERY concerning! Apparently, they charge an extra dollar when you use your debit/credit card and are supposed to give the change. Well tonight, this location pocketed our change! How many other customers are they doing this to? Where is the money going? This is VERY concerning! We will definitely be reconsidering visiting this location in the future.

Elease Johnson

Worst service ever had to wait over 40 minutes and was the only person. YARELY say shes the manager and gave me the worse service ever. Then another lady came out with a manager shirt on and said she wasn't a manager. Ill never return here as long as she is employed for you guys. How come my sauce cant go on side. She told me they can't and don't have anything to put it in this is crazy. I see why its so slow and no business at this place.

Shaskia Garcia

This sonic takes forever. I have been in line for more than 30 minutes. We just three cars waiting to get their meals. It is hot super ridiculous. How long these people take knowing this is a fast food restaurant!!! This is the closest sonic to my house and if I had any other way, I would never come here!!!

M

Have been going to this location 26 years off And on. Not anymore. Can’t make a large sonic strawberry blast. We can’t do that my manager said no after getting this 100 times prior. Her reply was a sonic blast has candies in the blast. I said forget it and drive off and went to sonic on Camino El Norte no problem. Got the strawberry blast. Won’t be going to Decatur location anymore. Other times we went and ordered food. Always got the hamburgers food was cold stop hiring these young girls that wear long nails I sure hope they don’t handle the food or fixing it. By the way the manager was out smoking when I pulled up sure hope he washed his hands. Don’t get a cherry limeade they never put the cherries in the drink. They lost my business .

Quashauntai Travis

I placed a large order on the app. Got home with the order there were items missing. Opened up the burgers and the bread was molded. I called the restaurant and was greeting with unprofessional employee by the name of Jose who old me he has a lot of stuff to do. The food and customer service is horrible.

Will Mills

Spent 25 minutes at the drive through I didn’t expect this but Really? Still waiting now Can’t wait to hear what is happening inside. This fast food is anything but fast. App n it next time.

MarE Cee

Dined in tonight and wanted to write a review before leaving. Order was brought out to us but the Chicken Strips were missing. The chicken bites and fried pickles were cold. The only thing edible was the Mozarrella Sticks. But even that was somewhat cold in the inside. When chicken strips were brought to us, that was the only thing nice and hot hot. Unsatisfied customer who will no longer return to this location. *Just got home and my daughter showed me her grape slushy drink. The drink was grey in color and the slushy pieces were clunky*

Destynn Reigneer (Sean)

202408: again order missing items, gosh it's like paying more per hour didn't fix QC, huh? 202407: Order was missing couple items. They were nice about the issue and fixed it very quickly. Nice improvement compared to past experiences and hope that is the trend going forward, as long as missing items gets fixed. This was a better experience even with the mistake. People are human, treat people nice and mistakes are easily forgotten. Edit: 2021 update from old review: 39 mins in stall waiting in 4 drinks and a Master blast. They said we didn't check in, yet the monitor had our name up the whole time. Then add this master blaster that's all vanilla no cookies or dough! Manager should be ashamed of this location. 2019 review: Drive thru has been getting worse and management doesn't seem empathetic to their issue and that trickles down to the employees. 22 mins in drive thru for 2 meal... If you would have communicated to people that may have made it better but seriously, the GPS timeline of waiting in drive thru doesn't lie. Fast food employees want 15$ an hour but isn't ready to act like a 15$ an hour industry.

wendy Acosta

Went to get me and my husband some ice cream and a shake I ordered the turtle truffle nut blast and got vanilla ice cream with 4 pcs of candy went back after getting home a seeing it wasn’t what I ordered and the guy told me that thats what I ordered that I wasn’t going to see no candy or anything so guess a turtle truffle nut is just vanilla ice cream they have no customers service didn’t even try to fix it or anything never again will be calling in the morning to speak with the manager hope they are more helpful than the employees that work there at night

Adrián Albite

Took over 35min to bring out the order. When they finally brought it out everything was cold and no napkins with the order. On top of all that the frys and tator totts were coverd in cinnamon. Never going to this location again

george barton

Horrible. Got order wrong. Refused to refund or compensate meal. Manager Christa was rude and was defensive. Fries were dry and hard. Chicken looked old and dry. HORRIBlE SERVICE!