McDonald's
Burger · El Plantío
About McDonald's
At McDonald's in El Plantío, we've been serving up classic favorites for years. Our burgers and fries are made to order, just the way you like them. We're proud to be a staple in this community, where families and friends come together over a meal that's both familiar and satisfying. Our restaurant...
At McDonald's in El Plantío, we've been serving up classic favorites for years. Our burgers and fries are made to order, just the way you like them. We're proud to be a staple in this community, where families and friends come together over a meal that's both familiar and satisfying. Our restaurant is designed to make you feel at home, with a cozy atmosphere that's perfect for a quick bite or a leisurely lunch. Our team is dedicated to providing top-notch service, from friendly faces behind the counter to speedy pick-up counters. We're all about making your dining experience a great one!
What Customers Say About McDonald's
Experiences at this McDonald's are inconsistent. Some customers praise the friendly, mature staff and fresh food, while many others report issues with order accuracy, cleanliness, slow service, and rude employees, especially during night shifts.
Popular Dishes
Best For
Tip: Be prepared for potential inconsistencies in service and order accuracy. Double-check your order before leaving, especially at the drive-thru.
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What to see nearby
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Explore the area around McDonald's
McDonald's is located in El Plantío, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Hayes Park (A 803m) — park in Cook County, Illinois, United States of America
- Norris Field (A 918m) — park in Cook County, Illinois, United States of America
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Frequently asked questions about McDonald's
McDonald's El Plantío Reviews
Good job yall! Food was very hot and fresh Followed all directions . Very sweet girl at window! Had new milkshake! Sept 3rd, 2025 5:30pm!
This particular McDonald's is one of the best that I've enjoyed. The moral is very good. The employees are professional and more mature than average. They seem to take pride in their work. The energy there is pleasant.
U never know what to expect when u pull up in the drive thru. Hit or miss
Food was okay. Parked in the curbside. Drive thru was too busy. Had to go in and grab my own food. But they did attend to me and served me once I walked in.
Ordered a strawberry watermelon slushee but received a cup of children medicine syrup that taste like sugar water Lesson learned: make some kool-aid at home and freeze it to receive what I expected from McDonalds, or go to the neighborhood business woman/man that sells candy and snoballs from their cart/house
It's McDonald's. Staff are polite.MY major problem with this establishment is that there bathroom 🚻 is always horrible. Like they don't have any workers that put forth a effort in cleaning it at all. Went in one day to use there facilities and seem as someone cut there hair over the sink.Came in the next day,hair was still there. So now I wonder how much cleaning do they do around where they prep food.
Their service and food get 5 stars but the interior needs to be kept CLEANER!! It's VERY MESSY by the drink area, and there are NO straws or napkins there. Tables were dirty and sticky. Lots of small garbage all over the floors make it hard to want to stay and eat here.
Only thing I complain about was the drinks was a bit water down. I don’t drink liquor at all, but my sister said her drink tasted like it was mixed with water.
I arrived at 9:17 pm. The sign said that dine-in service ends at 10 pm, but I was refused entry even though it was still before closing. I was walking and only wanted to sit down and eat quickly.
I waited over an hr for an order I placed in the drive thru for one meal. I decided to go inside the restaurant and was told by the Manager who was talking on the phone that I was unable to get a refund and that she quit and then she walked out. There was only two other employees behind the desk working in the entire restaurant and they were unable to give me a refund as well. One of the McDonald’s employees tell me that he will be calling the police on and he’s asking everyone to leave out the McDonald’s lobby. This was insane not only day I pay for food that I didn’t get. I was unable to get a refund nor my order and was asked to leave several times. This happened 12/29/2025. Around 1:45 pm I have a video of the entire conversation with the employee. I’m unable to upload it because I can only upload a picture
One of the worst McDonald's out there. Restaurant needs some maintenance both inside and outside. They always have attitude in the drive thru and more than likely your order will be wrong. Terrible overall. Go to a different McDonald's.
I have ordered from this McDonald's twice in the same day because twice they have screwed up my order in the same way I got my refund but I never got my food. These guys don't know how to read instructions so I never got my food.
Extremely rude staff. Came into place an order and I was being looked at like I was crazy or something. Whoever was working in the front was making comments about people in the drive-through. And the person that took my order was short tempered and seemed irritated that he had to take my order. I live in the area and needed to stop at this McDonald’s because I was pressed for time. I would never stop here again. This is exactly why I go to other locations nearby.
Young lady who is African American named MIA saw me come in. I patiently waited to pick up a DoorDash order for ten minutes and we made eye contact twice. She proceeded to help a new dasher coming in (African American) before asking what she can help me with. Then she allowed someone else (another African American woman) who just came in to place an in-store order before asking if she can help me with anything. Being polite I let it be but knowing she acknowledged me waiting to ask her something she ignored me twice. :’) please do better I could’ve been in and out quicker if she didn’t want to attend to me.
I ain’t go lie I’m so tired of this mcdonalds. Constant watered down drinks and hard buns. One on Pulaski way better
Horrible I played some order it said come and get ready. I was there waiting on the 20 minutes to get my order I do not understand how this place is this disorganized and you guys do not have it together. So disappointed.
RETRAIN YOUR NIGHT SHIFT CREW… SHOULD NOT BE YELLING AT CUSTOMERS BEFORE THEY EVEN PULL IP TO THE DRIVE THRU WITH A DISRESPECTFUL TONE. THEY NEED TO DO BETTER.
This place is horrible the 1st tine i went there i encountered a problem with a team member i dont know if he thought he was saucy santana or wat but he had a terrible attitude so i decided to try it again "dont know why " but i did and this time i ordered a quater pounder the meat wasnt hot the cheese wasnt melted and my burgee was chopped up in the middle like it fell apart and they tried to put it back together like a puzzle and the manager had the nerve to tell me she was refunding my money only for the burger and fries no u not u gonna refund all of my money yall messed up i didnt i will never go back here again #angrycustomer
Nasty bathrooms Nasty tables Nasty floor Nasty attitudes Workers are wearing dirty uniforms. Sticky handles Trash all out in the parking lot Imagine how unclean they are making people food. Imagine how dirty there underwear is Corporate Store Manager The image represent you & more so pop station has flies flying all around it. Chicago/Evergreen Park get it together. Never again visit this location ewww
Terrible service cars just kept leaving I waited for my food soooo long and for them to take my order and I wanted to add something else while I waited it was free anyways but the guy said no then took longer to get my food
I did for curbside pick up and after 15 minutes I went to the window and told them that I’ve been waiting for my food they told me to go back to the curbside and they would bring it right out five minutes later and employee comes out and asked to see the mobile order receipt to see what I ordered because they haven’t made it so I had to wait an additional 10 more minutes for my order to be made for a total of 30 minutes, that is INSANE! I had already paid for my food and there was no way for me to cancel it, and even after she brings my food she’s missing half the order. Keep in mind this entire time that I’ve been waiting for 30 minutes they’ve had a total of maybe 2 or 3 cars every 10 minutes so they weren’t busy
This location need to be closed. On Mat 4th my order was given to the car in front of me. The person opened the food and gave it back to the female worker. She tried to give me the same food. I requested new food, and the female worker with no unform and a knitted hat exposed on me and said I was not getting anything and closed the window. I went inside and requested a manager. The manager didn't appear and sent the gentleman from the first window to take care of the issue. The female continued to speak horrible to me and use terrible language. I will never visit this locate.
Went thru drive on a Thurs at 5:00pm. Placed order moved to 1st window and young man asked what was our order after going thru several that wasn't ours. When he found our order went to give him credit card, he then said I only take cash, when that should have been the first think he said. Got to next window young lady spoke Spanish she asked what our order was and she couldn't find. She was standing there looking all crazy so I asked for a manager. He came to the window I explained to him that she didn't understand me and he said she only speaks Spanish. I asked him why she wasn't working the first counter where someone could help her instead of drive thru, with a NASTY attitude he said I can't discriminate. I said that's not discrimination, she would still have a job. So after arguing with him for about 5 mins he said he didn't see our order. I ask could we place the order again and he said that's going to hold up my line. I left and of course went to a real McDonald's on Western and had a Spanish speaking young man take my order with no problem. So I guess if you don't speak SPANISH don't go to this McDonald's even though the main language in U.S. is English.
Some guy at the window just told me to wait I was already waiting somebody behind me was revving their engine which led me to honking. Now I get up to the window and the lady doesn’t even know my order. And you didn’t have to yell at me and say my name. Definitely felt attacked for just waiting
Terrible, Hairy Fries and old disgusting food pic is a double filet. this was a lunch time visit. I want my money back it was so bad, this was absolutely terrible. picture proof. stopped at this mcd which is not my normal mcd, costs 4 dollars higher from my normal meal and food was terrible. i will never ever visit this one again and i want my money back it was so bad
As soon as I walked in I was ignored, then when I tried to sit down with my son all the tables were trashed, only ordered a happy meal, the order wasn't even complete, no salt on the fries, and the cherry on top of it all is there is a full staff. There is no reason why everyone is leaving there positions, don't they get paid (but for what) and have breaks. This is how this place is run.
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About McDonald's
How to get there
8715 S Kedzie Ave, Evergreen Park, IL 60805
El Plantío, IL 60805
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park in Cook County, Illinois, United States of America
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