McDonald's
Burger · Elmhurst
About McDonald's
En McDonald's Elmhurst, te damos la bienvenida a un lugar familiar y acogedor donde disfrutar de los clásicos de siempre: nuestras hamburguesas y patatas fritas que tanto te gustan. Con años de historia, seguimos ofreciéndote una experiencia rápida y deliciosa para compartir con amigos y familia. ¡T...
En McDonald's Elmhurst, te damos la bienvenida a un lugar familiar y acogedor donde disfrutar de los clásicos de siempre: nuestras hamburguesas y patatas fritas que tanto te gustan. Con años de historia, seguimos ofreciéndote una experiencia rápida y deliciosa para compartir con amigos y familia. ¡Te esperamos con una sonrisa!
What Customers Say About McDonald's
This McDonald's receives mixed reviews. Many appreciate the clean play place and friendly staff, especially Yuri and Maximo. However, numerous complaints mention missing items, overcharging, cold food, and poor customer service.
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Tip: If ordering through the drive-thru or mobile app, double-check your order before leaving to ensure you receive all items and are charged correctly.
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McDonald's Elmhurst Reviews
I enjoy this McDonald's. They remember you! That means something now a days they remember there regular customers. Great place. Food is always warm and fresh. Never had any issues here
Very clean and friendly staff, the play place for the kids was clean and Maximo was great to work with for my corporate order!
I have been coming here for some time now. More now that my monkeys are older and like to play in the play place. Never had any complaints. Your typical McDonald's. This last visit was during the week around 9am on a Wednesday. The place had over 30 patrons. Busy for sure but clean. Food came out without any issues. Everything as expected. Staff was helpful. My son was able to play in the play place.
Nice place and playground for the kids. The food was good, and fast service, the place was clean and the employees always cleaned to maintain the place clean. The playground is great and clean. Also, the playground area had many tables for the parents and kids to eat and watch their kids while eating. Also, my kid was very amazed at the restroom's playground area. And as a parent, I appreciated it. It had a small toilet and sink for the kids very practical and functional for kids. The only thing the restrooms were a little dirty. Overall good experience and this location and will come back in the future. Ps. It would be fantastic if they put a soap dispenser, next to the sink for the kids.
This is a good McDonald's. The restrooms were clean. The person at the counter was accommodating with my request for two of the Cars toys. My kid my be 13 but he still loves to collect them. I also went through the driver through with a request for extra cheese and to be made fresh for the fish filet. It was clearly fresh and tasted good. I love the new cheese Danish is awesome! I would recommend this location to stop at of you feel like some McD's.
I started out in a happy mood at thos location...simply because I seen Ronald McDonald's. Then I was even greeted by my order taker. My food was ready within 1 minute.....and it was cold. When I asked my order taker for fresh food he got an attitude. They really need to work on they're customer service skills here.
Today I went for a coffee. I specifically told them please make it fresh today at 4:54 PM I drink coffee from McDonald’s every day. The coffee is I think 4 to 5 hours old and they argue with me. The coffee is fresh which is I am a coffee drinker. I didn’t argue with them. I came outside and put it in a trash not a good service and very old coffee. I am extremely disappointed.
From my last few orders I’m being getting something wrong and I have to go back to complain about it, besides that one of the times I was complaining they call me a liar just because they don’t know how to do their job
I call because accidentally I just ordered and was very way of my location, the man who attended me hung up on me the phone call without saying it something. it was today 11/19/25 2:50 pm
Had a mobile order and forgot to order drinks. Went through the drive through and orders a large Coke and large ice water due to a friend not wanting a sugar drink and the charge me for a sweet tea for the water…that’s crazy. Won’t be coming to this location again
I ordered through mobile app, waited in line at drive thru. I also asked for a cup of water cashier said sure. I'm told go to stall 1 I'm waiting for my food. I believe a manager older Hispanic guy comes out to give me food. I asked, "where's my cup of water"? He replies, "oh, you need go back in line at drive thru", I'm like are you serious. I drive through line, there's a lot of cars so I go back to stall one. I walk inside all mad, like this so called manager in a vest couldn't come back with a cup of water.??? Isn't that your job, customer service??? Happen at 1:55pm sep 23, 2025
There is a schedule on the door that says this establishment is open until 11. I arrived at almost 10 (the doors were closed). But delivery for cars is working. Therefore, let the manager who receives a salary for his work, take 10 minutes and write a truthful schedule. Otherwise, there is no need for a manager there if he does not know how to do his job.
This McDonald’s it’s the absolute worst customer service! At least 75% of every time I’ve been there they have either charge me for multiple extra things or don't even give me half my order. Food is constantly missing or over charged. One time when I told them they over charged me they told me to pull up then proceeded to turn the lights off on me and lock the doors. The people who work here are rude and fail to do any part of their job correctly. Today all I wanted was a double cheeseburger, I got charged two quarter pounders in addition. If they cared to be competent they would’ve read the order or total before asking to take my card.
If you like finding hair or other weird things in your food dont go here. First time i found a tooth object like thing. I told myself i wont write a review since i work in a restaurant myself. I got my daughter food there the other day she found hair inside her fries. Today we decided to give it another chance and we dined in. There was a hair inside my cheeseburger. I tried hard to not gag since my daughter was still enjoying her meal but this place is ridiculous. Used to be good back in the day
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About McDonald's
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920 N York St, Elmhurst, IL 60126
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920 N York St, Elmhurst, IL 60126
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park in DuPage County, Illinois, United States of America
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