The crew worked together very quickly and efficiently. I was the only one in the restaurant, so very quiet. Clean, clean, clean, everything was clean!!Thank you. The only thing that fell short was the food, the cheesy burrito was more like a soup wrapped in a tortilla so hard I could not bite through it. Maybe they heated it up for too long? I couldn't eat it. The beefy burrito was great though no problem with that.

We ordered online. What is the Taco Bell app. We ordered the cravings box for $7 what a fabulous deal. It's fantastic that we can order using the app and then just pick up the food add a time that is convenient for us. It seems like they get the orders right when we use the app as opposed to when we order at the drive-thru. I prefer doing that rather than going through the drive-thru.

The super awesome girl that was working drive thru speaker and register at the window tonight at like 11:30 (wish I would’ve got her name bc her bosses need to know how great of a worker she is) provided excellent customer service, she had a great attitude and still was able to keep it fast paced even when it seemed to get super busy out of nowhere. I’m pretty sure this is the first review I’ve ever left (for any company actually) and Taco Bell is lowkey my fav— and I’ve had plenty of good experiences, but I just feel like she deserves some recognition and honestly prolly a raise bc we all know it can be difficult to keep a wonderful attitude when working in customer service esp. when it’s super busy, late, and just dealing w people being …. people. If ya know what I mean. So I hope Taco Bell pls show some appreciation to this girl, & all your good employees bc they deserve it!

Taco Bell is my go-to for quick, tasty food that hits the spot every time. The variety of options, from crunchy tacos to cheesy burritos, always keeps me coming back. Affordable, convenient, and endlessly satisfying. BAJA BLAST

This place is really nice. Every time I've been to it, it's been very clean. The service is friendly. The staff often speak Spanish to each other (which I also speak) and they seem to have great camaraderie and are always in a good mood. The food always comes out in a timely manner and is always well put together. They seem to be currently hiring and it looks like a good place to work because of the people. I'll definitely be returning to this location.

If I could give them 200999 stars I would! I ordered a decent size order.. about $35… anyways, I go there to pick up the order for my kids,husband, and myself.. get to the drive up and they say they don’t have my order or even see it.. but the guy working drive through (BRODY) came through and got me my food!!! Thank god! My kids were hungry and ready for bed! So thank you Brody for standing on business lol 🤣 KEEP IT UP

Fast, efficient and clean taco bell. Ive been going to taco bell for over 20 years. Two thumbs up. Can handle high volume well.

The team was exceptionally friendly and courteous and had my food correct, hot and ready in a timely manner. 👏🏼👏🏼 The workers gave me the impression that they actually enjoyed their jobs and customer service vs. a lot of places I go nowadays that the associates make you feel like you're an inconvenience; especially if you have any special requests or needs; here they don't mind special requests and even have recommended such ideas 💡 👍🏼👍🏼 Thumbs up to these guys!

Hey now the Topics a special item & is limited edition OG grilled cheese chalupa ranch chicken chalupas . WHAT ✓phenomenal ITS A taste buds DREAM🔝 This edible was an exceptionaly 🥳 DELIGHTFUL ARRAY of flavorful experience thank you! You all are appreciated ! Empowerment well Deserved.

Jake Thompson

This Taco Bell consistently impresses me with how fast, efficient, and clean it is. The staff always seem to work together smoothly, and my order is ready in no time. The dining area and kitchen are spotless every time I visit, which really shows that they care about quality and customer experience.I’ve been going to Taco Bell for over 20 years, and this location is one of the best I’ve been to it’s nice to see that the great taste and reliable service I’ve loved for decades are still going strong.

Deeply Buffalo

Is this possibly the best taco bell? I've been to a lot of taco bells, but this combo box was delicious. The food was actually so fresh hot and delicious. Lettuce was fresh, everything was perfect. Thanks for a great meal. See you next time!

Cicely Taylor

Clean store, super friendly service; food was ready quickly; nice, clean, well stocked bathroom; ample parking with wide spaces; lobby was busy but not dirty; nice pick up with friendly welcoming service - he even gave us an extra mango fresca, which was new to me and they were on point. Yum! The managers and associates are doing an excellent job in a super busy area that can sometimes be challenging. Nice job! I'll definitely be back. You guys and gals just make it look easy and I know it's not. I worked a Taco Bell (assembling during peak hours), years ago and you all have much more grace than the team I was on. 😂

Shawn H

Quick, helpful, friendly. Order was right on and fast. Didn't have any problems with order, special requests or payment. Orders the deluxe pack and a meal deal (three Doritos locos). The mini crunch wraps are meh. But enjoyed the visit and will go again. Only reason for a hit on atmosphere is that I didn't go inside and really not much to comment on without an 'N/A' option.

Kyla Cummings

I had the greatest Taco Bell of my life at this location. Everything tasted like a dream. I wish I could relive this meal again and again, the potatoes were perfection and my grilled cheese burrito brought me so much joy. 🤩

The best taco Bell in Portland. taco Bell doesn't treat or pay their employees great, and I've seen far too many people treat fast food workers horribly, so considering all the stress in that…

The best taco Bell in Portland. taco Bell doesn't treat or pay their employees great, and I've seen far too many people treat Fast Food workers horribly, so considering all the stress in that env…

Food was excellent! I loved the customer service, people work fast and are very nice! Will be coming back.

food was excellent! I loved the customer service, people work fast and are very nice! Will be coming back.

The brunette worker with BEAUTIFUL blue orbs served me with veracity and grace. she simply made my day infinitely brighter.....so basically....thanks taco bell. i didn't even order after i saw her,…

great customer service and not at all a long wait, ordered online and got everything I ordered so recommend the place compared to the other ones

The food was put together a little slopmy item wasn't completely cooked all the way it was edible but still. And they were in an awful hurry for such a slow evening. But it's Taco Bell. What can I say.

They get upset if you try and walk through the drive thru with is weak Other then that it's not bad.

Update: It seems that this Taco Bell either has a new owner or new management. They are once again open regular hours and have the food to make menu items. A new friendlier staff is making consistently better food with fewer mistakes on orders.

Same great taste you can always expect from ANY taco bell!

Took entirely too long for them to make my cravings box consisting of crunch wrap supreme, Fiesta potatoes & a 5layer burrito. There was only 1 car that was at the drive thru window when I walked inside so for it to take over 10mins to me is not okay

I have a better review since the last few visits my orders have been correct

EDIT: 6 months later, I'm happy to say this location has turned it around. The store went through a renovation and after the renovation it seems to be managed much better. Orders are more accurate and the store seems much better staffed. .... Worst Taco Bell location I've ever been to. There have now been two times when I placed a mobile order for pick-up at this location, and upon arriving the store was closed. Both times, I didn't get my food and I wasn't able to get a refund. Another time, I ordered nachos and they forgot the cheese, but remembered all the other toppings?

Jackie Dove

It's just your average taco bell. Nothing special. Foods always good.... always the same. The employees were nice.

Bunny “FieryAshes”

One of the better Taco Bells in Portland, never have gotten my order wrong. Overall probably top 3 Taco Bells in PDX imo and Taco Bell is my fav fast food chain. Could be better, but definitely had worse haha.

...it's Taco Bell. This one was freshly renovated so it's clean etc... but you don't even interact with people unless it's through the drive thru or they forget your drinks (THEY WILL FORGET YOUR DRINKS)... soon taco bell will be fully automated and it will just be robots doing the job... Which will be about the same experience.

Because I don't use my real name outside and only the first letter of first name and last name. THE WORKERS WAS WOULD BUT ONLY ONE WORKER UNDERSTAND THE REASON AND GIVE MY FOOD BUT I could hear 1 worker said he did not want to give my food cause of using my initials

All of taco bell has gone downhill. The last nachos I ordered came with rancid chips and they pretty much get something wrong with every order every time. I feel for the employees, you can tell they're trying. But the quality of the food just isn't good.

The folks working there always have a poor attitude towards customers. Simply just ordering something feels like you're disturbing them or being a burden. Also, I know the folks at the store are not responsible for how the app works, but whenever I have ordered thru it there has been an issue and the staff are incredibly unhelpful

Give this taco Bell three stars because the manager is a very unhappy with his job you could tell so and could obviously tell that he was a taking it out on this please be taking it out on customers and most of all taking it out on himself service was slow considering it was about 11:30 but other than that decent food e

Regular taco bell fare. I had a chicken burrito supreme, which I did not like at all. It was nothing but some kind of red sauce...and 4 crunchy tacos that were okay, but nothing like they used to make. They have eliminated most of the food out of them and upped the price. The whole thing was 13 bucks. I could have had good chinese food for that price. I guess this is why I go to Taco Bell maybe two times a year.

Indoor Order by Computer only. It’s a slow computer which has a bad dirty touch screen that adds on upgrades to increase the price. Not recommended. Use drive thru instead.

Good location newly renovated and very clean. I just wish they would pay attention to special requests. Every single time I get the box with the 5 layer burrito in it I ask for no meat swap with refried beans and every time they put beef on it including today! Nothing in my order had meat on it except the tacos that were for someone else Everything in the box was swapped for beans or potatoes yet they still could not get it right!

Kaitie Martinez

I hate that the only time I ever get my complete order here is when I physically go inside and order it. They have literally stolen over a hundred dollars from me in the past month by only delivering me HALF OF MY ORDER(S), a few times I literally only got three tacos from my order and it was a big order, like it was 6 combo meals SMH. I sent in the request for my refund and what do you know? They still have not replied or refunded me. CLASS ACTION LAWSUIT coming right up.......

Benjamin Rimedio

Really? A quesadilla that isn't cut and is covered in unmeleted cheese? I understand that late night orders can be frustrating, but basic product quality should not be sacrificed for the sake of speed with service. Understand that the appeal of certain menu items is all about presentation and style of what one orders. Almost 7 dollars for a quesadilla demands some expectations

my meal was warm and Yes tasty but dining room was messy lots of liquid around. staff was ok.

my meal was warm and Yes tasty but dining room was messy lots of liquid around. staff was ok.

my meal was warm and Yes tasty but dining room was messy lots of liquid around. staff was ok.

Since covid 19, Taco Bell has gone down the hill drastically! Nothing tastes the same! I used to manage multiple taco bell's, and we always cared about our portions and taught our employees the correct portions.. Nowadays, you're lucky if you get 5 strands of cheese on a taco, they have no idea how much meat lettuce cheese or any other ingredients to put on each item they just slap it on and send it out the door.

Why have a take out option in the app when you refuse to open your lobby. The brand new lobby doesn't even look like it's been used. Don't be afraid of opening your lobby and having to bust tables

Don't come here unless you drive. The staff are more focused on the drive thru than the counter. I placed a mobile order before I got something at the counter thru the kiosk, I am not impressed with the service.

This is my local Taco Bell and, unfortunately, they consistently mess up orders - even when using the Taco Bell App. I understand this location can get extremely busy, however, it is very inconvenient to have to take food back to the store due to orders being incorrect, paying for food that wasn't given to you, and flat drinks. On a good note, the staff has always been friendly when going through the drive-thru.

Don't go in the lobby if they only pay attention to the drive-thru..

Why would you have both doors open at night but then say when someone walks in that the lobby is closed .....only door dash can come in....well lock one of your doors at least.

Every time I get food here, they forget something… it’s very frustrating because I’d have to sit in the drive thru verifying everything I ordered is in the bag. I routinely find something from my order missing. I also hesitate to customize any of the items because they’ve given me food with everything I didn’t ask for on it.

Love spending 99¢ for a nacho cheese cup that is 1/3rd full. Unbelievable man, this is the 3rd time. I'm going to the one on 82nd from now on.

Surfrider Coast

I didn't get what I ordered and I tried calling Got a Hang up So I called 5 more times now Answer I Ordered the Box of 12 Taco's and asked for Soft Tacos and I got hard Tacos I am very unhappy with your People not answering the phone.I can only eat soft Taco's and your people messed up and don't even answer your phone I rate you a D $20 For the box of Taco's You need better employees that really care

Jake Williams

The low rating is because of the two female employees that are rude and disrespectful. They need to get fired. Anyone who has been to this location knows what I'm talking about

Arista Dayton-Shook

Service is usually great my order has always been accurate but today I watched as an employee went on break and came back with the same gloves on and never changed them before touching the food. Bathroom looks like it hasn't been cleaned in weeks with feces smeared all over the toilet and there are flies everywhere!

Torrence Shaw

The gent that made my tacos clearly doesn’t want that role. I get that I didn’t order from Chipotle or a 5 star restaurant but to give someone food in this condition is disrespectful. Not to mention him passing me the bag, quickly walking off, and ignoring me asking for condiments.

They got some real lazy new employees. Last two times I went the food they gave me was soggy and cold. I've been going here for a minute and I've never gotten food like that. Think they got a couple …

They got some real lazy new employees. Last two times I went the food they gave me was soggy and cold. I've been going here for a minute and I've never gotten food like that. Think they got a cou…

I think I have only ever ordered successfully from here TWICE. Almost every single time I order on the app, paid for and everything, they either completely ignore me when I come in to pick it up, and…

I've had two experiences at this location both times were horrible. My friend asked while I was placing my mobile order if she could buy a soda and explained she has type 1 diabetes and low blood s…

terrible service rude lady at the takeout window an got my order wrong im allergic to tomatos an i stated that to her an she didnt care didnt mark anything an still put tomatos on it i called an th…

This place is definitely preparing orders for the druve-thru over inside orders. I arrived here with 5 people inside waiting for orders. 10 drive thru cars were served in the time that 1 inside ord…

By far hands down, the worst taco Bell I have ever been to. Obviously when it comes to fast foods, you can't expect much but the fact that I had to wait a half an hour for my three items while I wa…

By far hands down, the worst Taco Bell I have ever been to. Obviously when it comes to fast foods, you can't expect much but the fact that I had to wait a half an hour for my three items while I wa…

they're supposed to open at 7am, today they waited until 7:10 (with multiple cars in line) to finally tell us they weren't taking orders because there were boxes in the way (???). thanks to the 10 minute delay I was both late for work and will be going without breakfast and lunch today (usually order 2 items) if you're going to offer breakfast, you need to be reliable. people have jobs to get to :-/ won't be going back, can't afford to risk missing meals like this again

I've been to this Taco Bell location twice in the last week and the first time it took over 25 minutes to get my order of two tacos and nobody even bothered to inform me there would be such an unreasonable wait...I was just left waiting. And the 2nd time I showed up, the lobby was entirely closed and it took 20 minutes just to get through the drive through. They are obviously having some serious problems with employee turnover which usually means poor management. Hopefully corporate sees this and makes some changes because they are going to lose a lot of business over this, I know I'm done trying to get food here with three other "real fast food" options within a quarter mile. It's just not worth it!

30 minutes passed from the time I ordered until I received my food. At 6PM on a weekday, they had 1 register open, and the attendant was a trainee. There were people in the lobby that were there when I arrived that were still waiting for their food after my order was complete. Meanwhile, the entire time, there seemed to be 2 managers, wearing their Taco Bell Plaid, that were more concerned with applying signage to the windows that helping anyone at the location.

I hate Taco Bell but I started delivering food and this was the worst experience. I waited almost an hour in the drive thru line. The lobby was closed and the dude at the window ignored me 2 times when I asked why things were taking so long. I waisted so much valuable time I could have been delivering other food. I won't be accepting anymore orders from here.

Don't know if they fired everyone and hired a whole fresh batch, but the service here has gone way down in the last couple weeks. The last couple times there has been someone standing at the drive thru window waiting for stuff left out of their order, and then my order was missing items as well. Also not very professional for the manager (I assume) to be verbally berating and swearing at the kid for fixing my order!

Never open when their doors and website say they should be so don't even bother coming to this tacobell unless you want to have to drive to another location. Not sure what's going on here but this has been a consistent problem for 2 years. Get better staff or something.

Wow. What a terrible experience. The drive thru line was really long, so I went inside to order that way, but no one acknowledged me and they only had a computer screen to order from. I found the item I wanted, but I had a question about it and wanted to ask a real person. But again, no one was there to take orders. Super frustrating that some places are going automated and don't even have a person at the front counter. I left without ordering. Will never go back.

Came through The drive-thru last night, ordered the $10 cravings box, a quesadilla, and a crunchwrap. Spent $20. What I ended up with was six of those disgusting black bean burritos and a crunchy taco. They didn't give me a receipt, I'm still mad about it

I ordered my food at the kiosk and it took 25 minutes before I realized it wasn't coming out. I spoke to the manager Rick, he found my order, and handed me a cold bag with my order. I simply just wanted my money back as I do not pay $6 for cold food. He didn't even have the motivation to refund me. Rick pawed it off on his very helpful employee who deserves Rick's position in my opinion. This was a terrible experience and I will never come back to this Taco Bell .

An experience like the one I just had here would leave me enraged, but honestly I'm just perplexed. I very clearly stated our dietary restrictions when I ordered our meals, and I know it makes the order complicated, so I have often had to take my meal back to get the correct item. We discovered the error immediately and didn't even leave the parking lot. This was the first time the server flat out REFUSED to replace the meal, insisting that she remembers what we ordered and that she made it right, despite us offering the food back for her to see it was wrong. She insisted she knew she screwed up one, and only replaced one box, which was made incorrectly AGAIN. When I gave up arguing and accepted that I just wasn't going to eat Taco Bell today, she then flat out refused to take the wasted food back, to make us deal with it in some weird power move. She also tried to start a fight with me for throwing the meal we couldn't eat away in their garbage can. I get people can be rude, but we didn't ask for anything wild, just the meal we paid for Update: Taco Bell had the audacity to send us a $5 coupon as a meager apology. We were quite underwhelmed, but hopefully the refurbishment of this location was money well spent.

I got super sick from eating here never again! This Taco Bell just hired a bunch of new workers first time going there since all the new hires and got my custom order in like 1 min they usually take at-least 5 mins + So I should have known something was up. I'll never eat at this location again.

Just another order gone massively wrong, like all the other one star reviews. Noticed they forgot our chips as soon as we left the drive thru, so we tried to go in and tell them they forgot the chips but the doors to the restaurant were locked. We gave up cause it was just missing chips - no big deal, right? Then on drive home we realized all the meatless tacos we ordered were, you guessed it, full of meat. And they forgot the sauces!! (Not like we had anything to put them on.) Someone needs to put a up a big sign for all the folks in the drive thru warning them to check their order before they drive away, especially if you order anything with beans replacing meat.

Worst Taco Bell ever. The dining room is closed while most are open. They got the order wrong then would not answer the phone or come to the door. They charged for an extra drink and would not refund. They gave me totally wrong food. When they finally gave me tacos with beans instead of meat I looked inside to see about a dozen beans underneath a sea of lettuce. They were rude and did not apologize for failing the order on every level even though I was polite the whole time. I worry about this location and wonder if they are following food safety rules if they cant even provide the most basic service or sincerely try to correct their mistakes.

The food isn’t really the issue at this location. The problem is the consistent 15 minute minimum wait time and for lack of a better term, god awful staff. This Taco Bell is close to my place so I used to go there frequently. Every single time I have (I’d say between 5-8 times) I’ve been stuck in the drive through for at least 15 minutes and when I pull up to the window the employees are always conversating. This isn’t one instance or one employee either this has been multiple occasions of both. Is it too much to ask for people to do their job?

My partner and I were delivering for Uber Eats. We waited about an hour or more in the drive thru and when we finally reached the window we were told the order was lost and they refused to make it. Saying that the system had a glitch and lost the order. Instead of telling all of us waiting what was going on or offering to put the order back in the cue. Some kind of plan, if they didn't know what to do, a supervisor could have been called in to help. The response or lack there of was unexeptable!

You literally never know when this place will be open, the worst ran fast food establishment I've ever seen. THIS IS THEIR ENTIRE STAFF SITTING THERE DOING NOTHING WHILE PEOPLE HAVE ALREADY PAID FOR THEIR MEALS VIA THE APP

So the few times I have gone to this tacobell they have always been out of things like lettuce and there big 12 inch tortias for there cruchwraps as well as this last time when the woman was completely rude to us because we asked what was like something eles on the menu and she started yelling at us about boritos

Highly reccomend ordering from here if you hate getting your hot sauce with your food. This store blows.

I wouldn't give them the one star!!! The manager was soo freaking rude.. we waited 30 minutes for 4 burritos. My husband and I, and one other customer. While they served ( no lie) 20-25 cars through the drive... and then got into a arguing match with my husband and I, refusing to give us our refund. It took all of my being to not through the food at windows, on the floor, at her 🤬.... I have never been treated that way by a manager. More worried about their window time then caring for their customers who have been waiting on their food for 30 minutes... women doesn't deserve the store!! I already contacted corporate. And I hope you see this. Happy trails.

i have been waiting for my order for a solid 45 minutes. they are at the window with it closed not even looking at the direction of the window and there is lines of people waiting to get their order they have their drive through as their last priority. as someone who works in fast food it should never take this long to get orders out even in a rush.

this place is ridiculous. they screw up the orders every single time, and they're always out of something popular. i don't know who's running this place, but everyone there should be let go, and a whole new crew hired. for what they're paying fast food employees, this level of non-service and don't care attitude is nuts.

Taco Bell seems to be having serious issues chain wide with ticket times. This location is a top offender. Definitely takes longer than any 1000 car 1999 grand opening of an In n Out or Chick filet. It's become such a serious problem that I avoid Taco Bell at all costs, was a fool to come in for a coupon. And as a delivery driver, my top 3 longest order wait times were all Taco Bell lobby pickups. Of course end of the month too so you can't cancel the pickup or itl throw your driver status. I automatically just don't. As for this Taco Bell, just go to Tecos, 1.50 bean and cheese burritos are almost half the price.

Manager was a rude employee to the doordashers, whom he nor any employee acknowledged. They were in line... a long line. When one of them confronted the manager in asking a simple question, he proceeded with a rude comment about how he doesn't take any door dashers attitide...which he hadn't given an attitude. He kicked him out of the store and said if any of us had an issue, we could drop the dash order and kick rocks

Really?? It wasnt even cut all the way through and fell apart.

Ordered a "cravings box" amongst other things. Did not receive the nacho cheese BLT at all. Chicken chalupa was somehow below room temperature, actually cold to the touch. Fries were definitely not fresh. Not hot, soft, etc. Called in to let them know. They said if I didn't come back right now, there was nothing they could do. :/ Probably not stopping back at this location on the way home again. Bummer.

Worst Taco Bell ever. I went and ordered four items. I made substitutions to substitute meat out and it took about five minutes for the person to get the order right on the screen. I sat in the drive-through for probably about 30 minutes total. When I got home the order was completely wrong. They all had meat. Went back and the lady was very sweet and redid the whole order. I again sat in the drive-through for about 30 minutes and when I got home and order we’re still wrong and all the items had meat. Taco Bell is one of the easiest fast food to the vegetarian and vegan but this one isn’t.

I payed through the app to pick up my lunch. Got an email saying it would be ready at 3:22pm. When I get there no one answers the drive through window but I see an employee outside. She goes inside and I drive up to the window. They just stare at me and do nothing so I knock. And ask to speak to someone they say there closed and I asked for a refund. They do nothing and ignore me till I leave. All I wanted was my money back and a modicum of decency. I always have a problem with this location. I wish it were better since I work right next to it but they constantly treat customers like annoyances.

After 5 minutes of standing and waiting with no one asking me if I need any help I was told that taco Bell policy does not allow guests to take pictures of the menu. I was in asked to leave and chose not to order anything. Would not recommend. oh and obviously I still took a few photos just because :-)

Happy birthday to me! Came through drive thru around 2 am got food sat in parking lot to eat. Went to plaid down the street and realized I didn't get my debit card back from the guy working the window. I go back thinking easy fix I'll get my card back. Nope! They all the sudden don't speak English and didn't return my card. A gentleman comes from the back who I'm guessing is the shift manager he tells me to go park in front and he would come talk to me. Time goes by Manager is inside working sees me parked doesn't come outside. All I wanted was taco bell for my birthday instead I get card jacked I'll be calling corporate as well as filing a police report hope it was worth it.

Went here to sit while getting a service done at the u-haul across the street. The workers ignored me for a long time while I sat at the counter patiently waiting. They answered the doordashers and pickup orders but refused to even make eye contact with me at the counter and they got my order wrong. Tried to ask for the bathroom code and was completely ignored yet again. I just gave up and held it. Eventually was told to leave because we had been there too long and was forced to sit at the curb outside despite being paying customers and not causing a disturbance. There was 1 other customer in the lobby. I am not from here, I do not know the area, there was nowhere else to go. “Sorry” is not enough when being kicked out onto the curb when your service falls far below a 1 star. Just fire everyone and start over honestly.

This place has gotten really gross and needs a visit from the health department. The tortillas were so dry, they must have been left out for days. They just crumbled to pieces when you picked them up. The food looked adulterated. I threw away my entire order

Waste of time. My friends and I spent 40 minutes waiting on their online order they had marked as “ASAP”. The lobby is kiosk only so there are no cashiers helping or waiting on the customers. We stood at the counter waiting for a good 15 ish minutes, the workers kept looking at us but did not help us. They were handing out other orders and pick up orders, all the while ignoring us, who had been there first and waited 40 minutes. The lady calling out the orders could hardly be understood, I had no idea what she was saying and she was far too quiet. There were maybe three people working. We only got helped because a kind older gentleman who had also been waiting was helped, and he mentioned to the worker that we had been waiting for quite some time. My friends finally got their food and as it turns out the order had been completed and was sitting there the entire time and no one called it out or handed it out. The food was cold and soggy. My burrito was poorly made, I could’ve wrapped it better and it was downright disgusting. I never write reviews but this experience sucked majorly. The whole kiosk order only idea needs to be removed if they can’t even help people waiting at the counter for 40 minutes. Awful.

Website and online both say open until midnight. Supposed to pick up 2 delivery orders and dark and drive through completely blocked off

I came in today. I got 2 special quesadillas and a stacker. I showed the employee it was made wrong. He tore the quesadilla open and told me I was wrong not the food. Then told me he wouldn't remake it and expect me to eat it after he handled it with his hand. What happened to customer service

Cantina Chicken gave my best friend food poisoning and he has an iron stomach. I only had ground beef items and did not get sick so we presume it was the chicken.

My quesadilla was cut terribly. Hurry it worked for Taco Bell so I would know🙄 I think they tried to cut it with the spatula rather than using the actual tool.

I gave Taco Bell another try after a few months, and honestly, I regret it. I ordered a Chicken Quesadilla combo, and not only was the quesadilla half the normal size, but it was also burnt on the outside and ice-cold on the inside. The chicken tasted off—rubbery and bland—and the cheese barely melted. I also ordered a Baja Blast, but they gave me a watered-down regular Mountain Dew instead. When I went back to the counter and explained the issue, I was told, ‘We don’t do replacements after you leave.’ I hadn’t even left the building yet. No offer to fix it, no refund, just a shrug and ‘sorry.’ The tables around me were sticky, and the trash bins were overflowing. I’m seriously disappointed with how low the quality and customer service has dropped. It feels like they just don’t care anymore.”*

Order was wrong. They wanted to charge $10 to fix it. Insane

Mitch Martin (Evil Jester)

Pulled in tonight at 1:35am and the guy on the mic refused to serve me and my security partner because he ether doesn't know or doesn't want to take a second order. Why does this guy have a job here?

Donny Z

Trying to get food on the way to work. The guy that used the kiosk after me got his order and I ran out of time to catch my bus. I left with no food, thanks a lot.

Jordyn Raisch

If you actually want a fast meal, I highly suggest NOT coming here. The workers will flat out ignore you and all together avoid the front counter so they don’t have to talk to you. It takes shouting “excuse me” for them to actually talk to you. When you do finally get them to talk to you, they act annoyed, and like they’d rather be anywhere else. Every single time we’ve gotten food here it’s been wrong. And when you bring it to their attention, they’re short with you and act like it’s your fault, even though you did in fact order it correctly. Once your food is made, it’ll sit on the back counter for 15 minutes until your husband walks up to the counter and says “that’s my food, it’s just been sitting back there.” The workers are always screaming extremely loud and have loud music blasting from the kitchen at all times. save yourself the trouble and go to the one that’s a couple minutes further.

Tyler Brown

DO NOT GO TO THIS LOCATION. They are the literal WORST and unapologetically so. I ordered a delivery and they never even made my food, they never remade it, they refused to remake it, they literally hung up on me and refused to do their job. They tell me they "gave it to someone else and they picked up" but wont remake the order and wont take my calls. I can't believe how incredibly incompetent these people are. This is offensive how bad this is. Do NOT come to this location.

Autumn Rose

I've had multiple times where I have doordashed Taco Bell and received no sauce from this location.That is not right with the price of people are paying for doordash these days. Do better

Gilbert Caradori

This place has never gotten my order completely correct. Twice i just straight up didnt receive over 10$ worth of items. You'd think I'd have learned my lesson...

Cadillac Monte

I know Taco Bell is understaffed and overworked, but I hate being charged got extra shit I never get, like my pico de gallo, nacho cheese, and stop adding fries to my 5 layer burritos!!! It’s not on my door dash receipt so stop. If y’all weren’t closed right now, I would’ve brought this shit back.