Subway

I wish I could just say thank you and this whole review be understood by those two words alone. Because yesterday I took the family to subway and they were extra busy but thats how you know the food is good, plus they were training a new person. No big deal seeing as everyone starts somewhere. So we wait patiently and got our food, and damn it was every bit as good as I had hoped it would be. During the time we were eating however this doordash lady threw a whole tantrum yelling and cussing. I understand the wait was long but thats no reason to fail at being a decent human being, and to show that kind of behavior infront of children is unacceptable. Now right after the incident and the lady had left, the staff checked on my children and made sure they were alright all while apologizing to us. That was totally unexpected but is greatly appreciated even though they didn't need to apologize for having to deal with someone who doesn't have basic human decency. Thank you!

We had a wonderful experience at this Subway. We are from out of state and here for our grandson's football jamboree. The store was full with a line because a track team that was there. We decided to stay and wait in line. I have to say the two young gentlemen were doing an amazing job with the crowd. They worked fast and were very courteous to everyone they waited on. I was very impressed with the service and food we received at a very busy and and I'm sure a stressful time. I wish the employees at the subway where I live were as committed as these two young men were. Great job guys!

Nancy T

We had a wonderful experience at this Subway. We are from out of state and here for our grandson's football jamboree. The store was full with a line because a track team that was there. We decided to stay and wait in line. I have to say the two young gentlemen were doing an amazing job with the crowd. They worked fast and were very courteous to everyone they waited on. I was very impressed with the service and food we received at a very busy and and I'm sure a stressful time. I wish the employees at the subway where I live were as committed as these two young men were. Great job guys!

Tom Cutter

I wish I could just say thank you and this whole review be understood by those two words alone. Because yesterday I took the family to subway and they were extra busy but thats how you know the food is good, plus they were training a new person. No big deal seeing as everyone starts somewhere. So we wait patiently and got our food, and damn it was every bit as good as I had hoped it would be. During the time we were eating however this doordash lady threw a whole tantrum yelling and cussing. I understand the wait was long but thats no reason to fail at being a decent human being, and to show that kind of behavior infront of children is unacceptable. Now right after the incident and the lady had left, the staff checked on my children and made sure they were alright all while apologizing to us. That was totally unexpected but is greatly appreciated even though they didn't need to apologize for having to deal with someone who doesn't have basic human decency. Thank you!

Kayla Hawkins

Tonight while getting our food, we had quite an experience. The staff were very busy, yet remained attentive and working at a steady and reasonable pace even with a brand new employee. A food delivery person displayed some absolutely unacceptable behavior towards the employees. They asked her a standard, simple question which she refused to answer and then went off on the employee. Being LOUD and swearing (multiple times in front of children too) and being generally uncooperative and hostile. The staff handled the situation wonderfully, even checking on the children who witnessed the situation. The staff here is great, especially tonight.

Willie Gomez

Visited there today around 1pm. I only saw one worker there his name was Alex. It appeared he was on break when I came in. As soon as I came in, he got up, went behind the counter, and cheerfully greeted me. As he prepared my order, we made small talk. He was excited that he was working a double shift. It was nice to see a young person enthusiastic about working. I can tell he is a good employee. I hope management realizes that they have a great employee who enjoys working there. I hope they let him work as many hours as he wants.

Ur Mom

Went last night about 6 or 7 the male worker had problems with every customer, then yelled for the blonde girl to come help. Long story short. The blonde girl handled the rush by herself. The male worker didn't help he proceeded to sit in lobby on his phone. Then leaves , comes back with Whataburger and sat down and continues to play on phone and now is eating . All while , the pretty blonde is, the hard worker , not a quiter. She got things done and served us with a smile. All while her help was eating and playing still ,on his phone. Please give her a raise. I tipped her and hope she doesn't have to share it with the male. And she even told us olives were back . This lady was patient and went the extra mile to help all her customers. Thanks blonde girl with blue eyes . Visited June 24 2024 hours between 6&7

Edward Amarille

Nothing against the crew that handled our order, they did great and I have nothing bad to say about them... BUT.... My order was initiated through the app, as a pickup. I placed the order around 3 pm with a set pickup time of 730 pm. I verified this 3 or 4 times through the app before confirming the order. Apparently the order was made when it came into their system and was put into a waiting bin for 3 HOURS!! Luckily the order was thrown away before I showed up, BUT this should never have happened in the first place. Who wants to eat a sandwich that has been sitting for hours? Specifically in the case of my order which were 3 hot sandwiches? Bad management. AGAIN, I will reiterate, the crew members that prepared my order (fresh), did an awesome job, and I compliment them on how they handled the situation.

We stopped in town to grab a bite to eat. The lines were long and slow. The staff didn't ask if we wanted our chicken heated in our salad. No credit cards allowed because Internet was down. They refused to give us water because they didn't have any of the cups. It made me question whether the employees cared more about what type of cup we had than our need for water. There were plenty of other sized cups. I wish the employees had been trained to adapt to the needs of the customers. It wasn't the customers fault you ran out of small water cups. Hopefully management fixes this.

Husband picked up food. Not toasted, missing ingredients. Not good.

Ever since the new company took over the quality of the sandwiches has gone down while the price went up. The sandwiches used to have a perfect quantity of meat to the vegetables and now even if you order double meat, the amount of meat in the sandwiches is just shy of adequate. Also, they took out the see through shields so you could actually look at the ingredients ans watch them build the sandwiches.... what are they trying to hide? The new corporate owner needs to give the company back to the previous owners so they can fix the absolute catastrophe these new owners turned it into, and then the people that made the decision to make the changes that turned excellent sandwiches into the temu version of a sandwich needs to be demoted to scrubbing the toilets. Do not waste your money here, you can get better sandwiches at Walmart.

Jason Thomas

We stopped in town to grab a bite to eat. The lines were long and slow. The staff didn't ask if we wanted our chicken heated in our salad. No credit cards allowed because Internet was down. They refused to give us water because they didn't have any of the cups. It made me question whether the employees cared more about what type of cup we had than our need for water. There were plenty of other sized cups. I wish the employees had been trained to adapt to the needs of the customers. It wasn't the customers fault you ran out of small water cups. Hopefully management fixes this.

I told them easy mayonnaise and easy lettuce and he the guy that made it plastered with the lettuce and mayonnaise all in my sandwich after I specifically told them easy. I’m not very happy. They always messed up every single time we go and they didn’t have no hairnet on they didn’t wash their hands. They just put on their gloves. It’s like very unprofessional.

My wife ordered the same sandwich spicy Italian sub but I got a half sandwich didnt put the meat that supposed to go in it, I asked for jalapenos yes I got 4 slices on a foot long trash workers, smh, dont uderstand the product is right there the menu for the employees to make ppls orders right and still get the order wrong like stop working if your messing up ppls order. Wont get food there again.

Carlos Martinez

My wife ordered the same sandwich spicy Italian sub but I got a half sandwich didnt put the meat that supposed to go in it, I asked for jalapenos yes I got 4 slices on a foot long trash workers, smh, dont uderstand the product is right there the menu for the employees to make ppls orders right and still get the order wrong like stop working if your messing up ppls order. Wont get food there again.

Ordered a Roast Beef wrap was charged 10.29 had spinach cucumbers, onions, cheese, honey mustered. Also got 2 footlong on there bread for 12.99. With the works on them and cheese. Won't go back with the price different even if they charged $12 a pice . Could see if they put more meat or at less what they put on there bread. Will go else where

The guy tonight refused to give me black olives was rude and said “ don’t you think other customers deserve more black olives?!” I offered to pay for them and he sprinkled two individual olives on the sandwich. He then proceeded to cuss at me using the word “shit” wouldn’t let Eric help me. Wouldn’t give his name nor give me corporates number. I will be by tomorrow to speak to the manager . Makes sense why they have such a low rating with arrogant employees like this. The counters were full of food and this guy looked disgusting. And yet I was gonna pay $20 for sandwich with literally two options of vegetables and get treated like that? Honestly I’m glad I didn’t get the sandwich with how dirty the place was. The guy literally was using the same knife with someone else’s left over brown avocado to scrape food off the counter. I’ll be contacting the health department as well.

This place is a joke. One day they take coupons the next day some kid tries to tell me they don't. Not to mention it was disgusting in there. Didn't order any food after looking at the mess.

Employees need to have better attitude when serving customers. The fact that the employee immediately gave me attitude when I asked for the number 16 and he told me that he doesn’t know what sandwich that is and to immediately tell me to read the menu to him so he can make my sandwich. His words “you know if you tell me the number I’m not gonna know what the sandwich or what’s in it can’t you just tell me what’s in the sandwich” btw didn’t even mention to me that he was new or not. I’m puzzled so I helped him tell him what is in the sandwich instead while he angrily made it. Never going to this location again

Asked for banana peppers on my footlong sandwich, guy grabbed 4 of it, picking it one by one. Asked for extra banana peppers bc the worker gave me 4. Guy with the glasses (the worker) tells me no and that “I need to save some for everyone else.” I’ve always asked for extra ever since I could remember and have never had a problem. The worker with the glasses was rude for absolutely no reason. I stayed very nice throughout it, so had no idea why he was rude. I am now eating a sandwich w 4 peppers on it.

I walk in. The only customer in the store. The lady behind the counter is talking to another employee about her boyfriend. 30 seconds later she walks up to the front, grabs a handful of meat and say “sorry sir. It’s going to be a while. I have online orders to do.” I walked out. This is the customer service I got. Apparently online orders are more important than someone standing right in front of you. Sorry Subway. You failed horribly today.

Kyleigh Lingua

Asked for banana peppers on my footlong sandwich, guy grabbed 4 of it, picking it one by one. Asked for extra banana peppers bc the worker gave me 4. Guy with the glasses (the worker) tells me no and that “I need to save some for everyone else.” I’ve always asked for extra ever since I could remember and have never had a problem. The worker with the glasses was rude for absolutely no reason. I stayed very nice throughout it, so had no idea why he was rude. I am now eating a sandwich w 4 peppers on it.

Beau Barnett

I walk in. The only customer in the store. The lady behind the counter is talking to another employee about her boyfriend. 30 seconds later she walks up to the front, grabs a handful of meat and say “sorry sir. It’s going to be a while. I have online orders to do.” I walked out. This is the customer service I got. Apparently online orders are more important than someone standing right in front of you. Sorry Subway. You failed horribly today.

Kimmy C

Employees need to have better attitude when serving customers. The fact that the employee immediately gave me attitude when I asked for the number 16 and he told me that he doesn’t know what sandwich that is and to immediately tell me to read the menu to him so he can make my sandwich. His words “you know if you tell me the number I’m not gonna know what the sandwich or what’s in it can’t you just tell me what’s in the sandwich” btw didn’t even mention to me that he was new or not. I’m puzzled so I helped him tell him what is in the sandwich instead while he angrily made it. Never going to this location again

Melissa Dugas

This place is a joke. One day they take coupons the next day some kid tries to tell me they don't. Not to mention it was disgusting in there. Didn't order any food after looking at the mess.

Dusty

Would not recommend, female worker has no customer service skills. Very hostile. Vegetables are not fresh, look brown and old

Antonio Estrada

Not sure if the gentleman working is manager or not but I don't think your supposes to wear your gloves while working register then continue to wear the same ones while making sandwiches. That defeats the purpose of using them while making sandwiches.

Harriet Albert

Ordered a Roast Beef wrap was charged 10.29 had spinach cucumbers, onions, cheese, honey mustered. Also got 2 footlong on there bread for 12.99. With the works on them and cheese. Won't go back with the price different even if they charged $12 a pice . Could see if they put more meat or at less what they put on there bread. Will go else where

Ayla Davison

The guy tonight refused to give me black olives was rude and said “ don’t you think other customers deserve more black olives?!” I offered to pay for them and he sprinkled two individual olives on the sandwich. He then proceeded to cuss at me using the word “shit” wouldn’t let Eric help me. Wouldn’t give his name nor give me corporates number. I will be by tomorrow to speak to the manager . Makes sense why they have such a low rating with arrogant employees like this. The counters were full of food and this guy looked disgusting. And yet I was gonna pay $20 for sandwich with literally two options of vegetables and get treated like that? Honestly I’m glad I didn’t get the sandwich with how dirty the place was. The guy literally was using the same knife with someone else’s left over brown avocado to scrape food off the counter. I’ll be contacting the health department as well.

Ariel

Worstttttt subway experience ever! Ordered a order for pick up and it was completely wrong. Called the store to let them know and the manager said “I did the sandwiches myself I know they are right” and refused to make it right. Not sure what happened to good customer service but I will definitely not be returning. That manager should be fired or demoted until they learn how to be one.