Dunkin'
Donut, coffee shop · Franklin Square
About Dunkin'
En Dunkin' de Franklin Square, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte la mejor experiencia. Desde nuestros clásicos desayunos hasta nuestra amplia variedad de cafés, encontrarás el acompañamiento perfecto para tu día a día. Acércate y descubre por qu...
En Dunkin' de Franklin Square, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte la mejor experiencia. Desde nuestros clásicos desayunos hasta nuestra amplia variedad de cafés, encontrarás el acompañamiento perfecto para tu día a día. Acércate y descubre por qué somos un lugar de encuentro para tantos amantes del buen café y los dulces irresistibles.
What Customers Say About Dunkin'
Dunkin' in Franklin Square receives mixed reviews. Many praise the coffee, fresh donuts, and friendly staff who go the extra mile. However, some customers report slow service, incorrect orders, and limited donut selection, especially later in the day.
Popular Dishes
Best For
Tip: Check your order before leaving, especially for coffee customizations. Selection of donuts is limited after 5pm.
Features
Frequently asked questions about Dunkin'
Dunkin' Franklin Square Reviews
I get what I want and I never My take or I never get oh I didn’t know I was posting a review. OK so I really like this Dunkin’ Donuts because they give me all the right stuff at the right prices you may say that all Duncan donuts know what’s up, but this one was real up those prices those prices the stock market is very high today or is it we never know all I gotta say is great quality donuts, and great quality speed efficiency is perfect coffee so-and-so but it’s OK thank you so much. I hope you have a swell day. OK can I please stop over here and grab one of the french fries yes, would you like some too? yeah I’ll order you some as well. OK hello sir can I get a large fries with bacon egg and cheese yeah OK eight dollars thank you and can I also get a drink with that? Yeah I want one of those big Fanta the orange one. Thank you. Have a great day. Pull up to the front OK thank you! Look at this guy he keeps on getting in my way. I’m trying to make a turn bro. Just take the left turn. It’s not even that hard. Just take the turn. I swear some people don’t know how to drive these days you see this is what I mean The goes so slow at this one turn Bro you have signals for a reason use it use it. I swear this never never BMWs never use their turn signals oh of course it’s a blue Honda of course of course you see this is why you shouldn’t have got your card. This is why.
Not the most friendliest staff. I also wish you can place an order at the drive thru. What is the point of having one then? Other than those negatives, they always get my order right. Everything is usually made very fresh. They always have everything I order in stock. One of the best dunkins.
Great coffee as always and the Best Ice Tea with fresh lemons!! Place is very clean and adheres to current social distancing guidelines. Staff is professional and friendly. Don't forget to bring your mask.
Great service; my daughter wanted chocolate milk but they didn’t have the bottled Nesquik/Yoo-hoo so one of the staff offered to make it for her with milk and syrup. The cashier was really friendly, too. Store was clean and plenty of parking. 👍🏼👍🏼
Best DD I've been to. They always get my order correct. I been to other DD and somehow my order (medium iced cofee black with turbo shot and French vanilla swirl) would not be done correct (sugar added, milk added, no turbo shot, wrong swirl added, etc). This loocation is the best. Staff is friendly and polite. I do "on the go ordering" and it's ready for me CORRECT every time I walk in: no wait no delays. BEST DD!
Great Donuts! Awesome staff not all of them,but a few are very friendly and serve you well. Otherwise the coffee and hot chocolate, are made very good. It's a good location for this community and has a great parking area. It also has a built in drive but, the times I have been there they still don't used it. It would be great if the offered drive thru service!
We ordered 3 items, one was not available (Chai Latte), one was the wrong size (we ordered and paid for a large and got a medium) and we ordered a bagel with vegetable cream cheese which instead came with regular cream cheese. All problems (except, of course the Chai Latte) were rectified with the staffs' apologies.
So this DD service was fast but did not follow directions on how coffee was ordered. Milk instead of cream....dark as opposed to the order asking for extra light. It wasn't even busy. So check you order if you go here.
They should serve the teachers that come in faster when we do a mobile order. The drinks aren’t very tasty. It’s okay. I feel sorry for the workers because the teens from the high school are so rude to them.
Most of the time there are lines with only one out of two registers open. Never a decent selection of product. If you visit after 5pm most of the donuts are gone. Coffee always fresh.
Bad customer service drive thru empty and slam window
First of all, they don’t know how to make coffee, secondly the Indian guy never puts caramel in the coffee even if it’s mentioned in your order. save your time and go to Starbucks great service and coffee.
Duncan donuts and no donuts Just say Duncan Coffees very annoyed
I told the cashier about 3 times I didn’t want egg on my sandwich and she still rung me up for a sandwich with egg.that’s very dangerous. You don’t know what allergies people may have.
Prime location that's great witht he Dunkin App. However, this place has always been the slowest Dunkin in New York. I always hate ordering from this location because the wait will always be crazy. Not sure what is the operational problem here. But I know that other Dunkins do it a million times better. In and service is why people come here. But they fail everytime not to mention it took them years to open the drive thru. But even with the drive thru service has not improved. The quality is correct but the sevice makes me all the time go to the further dunkin. Corporate needs to provide training ASAP.
The worst Dunkin around. Avoid at all costs and just keep driving by. You will wait at least 15 - 20 minutes for anything. Staff are like ZOMBIES... If I could give it a ZERO, I would. Single taking at it best...
Worst D&D ever, stale donuts, rude employees and just dirty. D&D on dogwood ave and nassau blvd are great. This one even has the worst looking shrubs.
This is quite possibly the worst store ever created. One app order, go to pick it up and they are out of everything. The employee says he will have the manager refund it. Manager calls later and says can't refund the app but we can go pick up the order again when it's in stock. Yea just what I love, driving aimlessly around. This order I just ordered, again they are out of items. Apparently they can't seem to even contact us to let us know. So after they substitute items, turns out they gave the wrong drinks as well. Is it legal to administer iq tests with applications?
I visited couple of times here and my experience was always poor. Staff here is really Very pushy and don’t understand the custom drink instructions neither they accommodates you with request. And don’t want to replace wrong orders. Just go there with cautions. Good luck
Sign in to leave a review
Sign inRemove ads and manage your menu
1 Photos
Explore Dunkin''s photos
About Dunkin'
How to get there
Franklin Square, NY 11010
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
Franklin Square, NY 11010
No Local Information Available
Local articles, weather, job opportunities, and events will be displayed here when data becomes available.
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Dunkin' and other restaurants
Earn Points at Dunkin'!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Dunkin'
🏆 Rewards at Dunkin'
10% Discount
At Dunkin'
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu