Olivia Burns

Everytime I go to this location the coffee just isn’t good. It’s always watered down. The service is GREAT though! Wonderful staff

Kirsten Teague

The only reason i'm even giving 2 stars is because it's starbucks and they make good coffee.But this morning, I went to order the same drink that I order every single morning, and they told me that they couldn't put no.Ice in it which is what I do.Every.single. morning so that I can save it for my brother for when he wakes up for his shift.But they put ice in it anyway.Saying that they couldn't not put ice in it.Make that make sense for me.Every other starbucks does it for me, just fine. Get better staff, seems this is an ongoing issue with staff not doing what they're supposed to.

alexia winingham

Customer service was great, and they were hard at work as always. However both my drinks were wrong. One drink they added whip, that’s no problem. However, the other drink was supposed to be blended. When I received the drink the milk was frothed and the glass looked full, 5 minutes later it looked like this.

I ordered a grilled cheese and it was not heated properly. The center of the sandwich was still cold and the cheese hadn’t fully melted it had a curd-like texture instead of being smooth and melted. I also ordered a cold brew with cold foam, but there didn’t appear to be any cold foam on the drink. This was disappointing, especially considering the price. I’ve had better experiences at other Starbucks locations, which I’ll continue to visit instead.

I rarely leave reviews. I have let time go by before making this to give them a chance. We used to go daily to Starbucks here and loved it. They were always the absolute best. A few months ago new management took over and they’ve been absolutely awful. It seems like a lot of the regular workers also quit. Not sure what you did Starbucks, but you might want to try to get your people back. People only go here because it’s a convenient location but I imagine the more Starbucks coming up the less this location will sell. The manager is also entitled and rude when you speak to her. Will be going to other locations in the future.

I’m not sure what’s going on lately, but it’s becoming harder to get a consistent cup of coffee from Starbucks. I recently ordered a triple caramel macchiato and when I got home, it tasted like straight oat milk — no noticeable espresso at all. A properly made macchiato should have a bold coffee presence on the first sip, then gradually blend into a smooth caramel-vanilla finish. Instead, the drink looked uniformly light beige, as if the espresso was missing or added incorrectly. I’ve been a loyal customer for decades, and this isn’t just about one drink — it’s about the experience and the brand standard Starbucks is known for. Please retrain and refocus on proper drink preparation so customers receive the quality they expect.

sfcpriceful

It was 2:50 pm, and the place looked totally dirty. From Dirty restrooms, Dirty tables, Dirty floors and even worse was DRITY Countertop where dirnks were made. There was no reason for it being that nasty. There was only 5 people in there, no lunch or afterwork rush.

DrewCelVel

RUDE TO A DISABLED PERSON. I am in a wheelchair, I had my wheelchair broken down in my car which was obvious. They were so rude on top of that to someone emotionally/physically vulnerable. Backstory: Starbucks now wants to charge you for waters with berry inclusions as a full sized drink. That’s fraud plain and simple. A $1.37 for water and a scoop of dried fruit shouldn’t be upped to $5. On top of that the MANAGER guy with pierced nose and scruffy face was the rudest man I’ve ever met. His barista tried to not scam me and he comes in all high and mighty “talking about policy”, like sir? I’m willing to pay for that plus a $6 drink and I’m not homeless? I’m not soliciting infront of your business? or doing the things that are the reason for that “policy”. He needs to take a few classes in customer service & communication sad to see that’s the manager showing an example to all these younger girls that THAT attitude is okay.

Danil Kislinskiy

Waited 30 minutes to get an order of two coffees! Too slow and after asking them to prepare the order soon as we’re waiting too long nothing changed.

U Sal

These people can't be bothered to make a drink properly. Strawberry frap coming out like Strawberry gogurt. Ask for something simple if you come here, talk slowly.

Javier Jaimes-P.

This people will make you regret tipping them through the drive thru. I asked for a venti looks like they just added more ice to make the cup look full

Laura Roquemore

Coffee was as expected. Ordered 2 drinks to go at 3pm. It seemed to be a shift change. Only 1 other customer in store. Staff didn't acknowledge us standing there until I was about to walk out. The restaurant was a mess and needed attention. It took an exceptionally long time to get both our drinks and the lady before us to get hers. I was tempted to just leave and would have if I had not already paid. I will remember not to stop by this location in the future.

Jacinda Price

The absolute worst experience 2 times now. We walked in with no line and no one inside except 1 couple. Then after 5 minutes of us ordering the lobby started to get busy. But we ordered before 2 men that order that the barista knew by name. She helped the two men before us. Which is BS. The inside does not know what they are doing. We were constantly having to ask for the remainder of our order because they continued to forgot about us. We will not be back!

Ashley O

I am disappointed with this belton location. A young lady Jadie, exhibited a disrespectful attitude while taking my order. Such behavior is unacceptable and reflects poorly on your establishment's commitment to customer service. I trust that you will address this matter appropriately to ensure a more positive experience for all patrons

Stephanie Lopez

Drive thru experience: The worker took about 5 minutes to even come on the speaker to take the order. There were cars wrapped around the building, and no one was taking orders. Once I got to the window, I was missing an item that the worker was not even aware of, took about 5 minutes to get one drink. All the employees were running around bumping into each other, one of them even started digging through the trash can right in front of the drive through window. This location is one of the worst ones I’ve been to. To top it off, that coffee I was waiting on was horrible. Very bitter.