Guía de Pollo Tropical
# Pollo Tropical en Hialeah: Un Sabor Caribeño que Resuena en el Corazón de Miami
© 2026 PosDo · v3.0
At Pollo Tropical, we're dedicated to serving up delicious chicken dishes that bring a taste of the tropics to our vibrant community in Hialeah. Our customers rave about our mouthwatering menu options, from marinated grilled chicken to flavorful sides and fresh fruit cups. We tak...
Chicken · Hialeah
At Pollo Tropical, we're dedicated to serving up delicious chicken dishes that bring a taste of the tropics to our vibrant community in Hialeah. Our customers rave about our mouthwatering menu options, from marinated grilled chicken to flavorful sides and fresh fruit cups. We take pride in our atten...
At Pollo Tropical, we're dedicated to serving up delicious chicken dishes that bring a taste of the tropics to our vibrant community in Hialeah. Our customers rave about our mouthwatering menu options, from marinated grilled chicken to flavorful sides and fresh fruit cups. We take pride in our attentive staff, who treat every guest like family - as one reviewer puts it, "the elderly staff members do their job very well" with kindness and care. Enjoy a clean and welcoming dining area, perfect for family nights out or casual meetups.
The Pollo Tropical in Hialeah receives high praise for its excellent service, friendly and attentive staff, and clean environment. Customers specifically commend employees like Alejandro, Mrs. Milagros, and Mrs. Mirella. Some negative reviews mention rude staff and small portions.
Tip: The Family Meal Duo with Mojo Pork is a great deal for 4 people, and popular sauces include White Garlic Cilantro, Salsa, and Curry.
Data from Wikidata
I went here for a change and ordered a newer item on the menu called a tropical chop which contains pork, steak and 1/4 chicken. The sides were sweet plantains, rice, and black beans. The beans are cook to a soupy state. Not sure if they're soaked first. Overall the meal is good and the price is competitive to other fast food joints
As a master barber at RAY’S BARBER SHOP LLC I learned to appreciate quality products and professional services. Pollo Tropical offers me great overall experience at an affordable price. Highly recommended to you your family and friends
Went through the drive through and I was able to get all my food rather quickly. I had ordered quite a bit since it was for the whole family and it was amazing. Great service and the food was so good!!
The food was fresh on time.They had awesome customer service and the Restaurant very clean.i will return again?Thanks so much for management and the teamwork of the employees here excellent service
The store is amazing, I LOVE THE HOLIDAY DECOR makes it feel like family!! Food never disappoints. I love coming here with my friends and family. Love Pollo!!
EXCELLENT
I love that the place is staffed by many elderly people who do their job very well; they are attentive and kind.
My opinion about this tropical chicken restaurant: I went with my family and I must confess it's a good option. The food tastes great, is well-cooked, and looks good. The staff was very attentive to my son. The dining area was clean, as were the restrooms. This was between 6 PM and 8 PM. Here are my details: it was an excellent experience, you should definitely try it. Highly recommended.
The service was excellent, very friendly, respectful, great vibe, a very good salesperson and cashier; he exceeded my expectations for that location. I would like his supervisors to recognize him for it. The gentleman who served me is named Alejandro.
Last night I visited this store, which is only 5 minutes from my house. I was surprised by the excellent service and attention from Mr. Alejandro. He was incredibly attentive from the moment I placed my order until I returned it. I would like all his colleagues, managers, and supervisors to remember him. He was very professional, always smiling, and respectful. As a salesman, he's excellent because he convinces you in such a friendly way that you end up buying dessert! 😂😂😂😂 Congratulations to this great gentleman, and I hope he goes far in that great company. They need more people like him—kind, courteous, and with such a fantastic vibe. On the other hand, when I checked my order, the chicken was raw and bloody. I think they need to better train the grill staff and be more careful with this, as it can cause dangerous contamination. ⚠️
Great, delicious flavor, I love it 💖
Super clean restaurant. Friendly and attentive staff - immediately address any issues and assist with selecting among the yummy options. We often get the Family Meal Duo with Mojo Pork. What a deal for 4 people- plenty of food. Our favorite sauces are White Garlic Cilantro, Salsa and Curry. Platanos cooked to perfection! Fried yuca is not greasy- instead toasty and tender inside. MOST IMPORTANTLY- This Pollo Tropical always has chicken that is perfect- juicy and hot. We also enjoy that they have brown rice available.
Excellent service and attention. Especially from Mrs. Milagros and Mrs. Mirella.
Employee did a terrific job providing friendly service and good food. Other POLO tropical employee should learn from this store.
EXCELLENT
I love that the place is staffed by many elderly people who do their job very well; they are attentive and kind.
My opinion about this tropical chicken restaurant: I went with my family and I must confess it's a good option. The food tastes great, is well-cooked, and looks good. The staff was very attentive to my son. The dining area was clean, as were the restrooms. This was between 6 PM and 8 PM. Here are my details: it was an excellent experience, you should definitely try it. Highly recommended.
Good Pollo, but now there's a Chickfillet and Golden Corral next. Two trips on different days (lunch and dinner) (recently) a quarter of chicken including the breast way too small...it looks like they are getting smaller chickens in the market and charge the same price to get more profit. Baby chickens!
Small portion
I enjoy eating here, especially when I am in the neighborhood. This is my go-to spot for a quick bite at a reasonable price. The food is always delicious, and the atmosphere is pleasant. Customer service is also nice, but it could be a little better. The restaurant's cleanliness and portion size always impress me.
The food was good. The service was a 2 star because everyone seemed miserable and was not nice. We didn’t have any napkins, sauces or silverware and when asking for it you had to wait another 10 minutes and the food was half cold. It is a very shame as the food was good but get 2 star service.
Pretty good as Pollo Tropical serves very tasty Latin style food, focused on chicken, of course. Many other Latin dishes. Good value for the money.
Pretty old and burn chicken and black beans were missing. Definitely nobody is in charge here about the taste and quality of the food.
I usually enjoy Pollo Tropical and often buy from other locations, but this visit was very disappointing. The food was good, as always, but the person who attended me was extremely rude and unprofessional. It’s unfortunate because I’ve never had this kind of experience at other Pollo Tropical locations. Hopefully this was just an isolated incident, but it definitely left a bad impression.
this location is right by my house but i’m going to have to start going to a different location because the staff here are not only insanely rude but also don’t do their job properly. i haven’t had a single good experience at this specific place.
Don’t order from here, they undercook the food. The speaker to make the order in drive through sucks and they can never hear you! The manager doesn’t care to cook the food correctly and when you try to call their corporate office is a run around, good luck getting your money back for under cook food. The brown rice is always hard, the chicken taste like rubber. Bad experience every time!
The absolute worst fast food restaurant experience I was served really under cooked chicken my tropichop came with fried instead of grilled chicken my black beans was just the liquid from the beans and no beans. The worse part of this bad experience was the lack of empathy from the manager I drove 15 minutes back to the store and her solution was to take my receipt and the food into the store then she walked back out several minutes later with my cash explaining she had to keep the receipt because she was giving me my money back. I am attaching pictures.
Maruchan, Nissin, Ramen are way and a lot better than the burned dried chicken and soup with yuca sticks in it. Don’t waste your money go to KFC, Churches, or Wendy’s and Taco Bell down the street. Keep driving.
You can count on 2 things here. #1 Your order will always be given to you wrong #2 Employees will only speak to you in Spanish but then again it is in Hialeah 🤷♀️ Store is not kept clean, drive thru is inefficient and the bad attitude Employees are a great reflection of the management
Wow if you want to get the wrong food come here. I have been to this location a handful of times and EVERY TIME I have been they give me wrong order or mess it up. I would never recommend this location at all. Get chick fila across street. Much better. Please tell me if this order masked sense. I HATE tomates. I don’t see tomates on the receipt I don’t see steak on receipt but look at what I got.
I visited this restaurant for the first time, and I wanted that pork sandwich on a sub bread for $8.99. But what I got was a table spoon of pork on a hamburger bun for $7.99 and when I open the wrapper up I was horrified. There was more bread then meat and a drop of ketchup. I have never ordered a sandwich from anywhere where there was more bread than meat. I tried to asked the manager about that sandwich promotion, and her responded to me was. "This is all we have." So I asked for a refund and she gave it to me with out a problem. I don't like their dinner because the last time I ordered a platter, It wasn't enough food for the price that I paid.
They messed up my order , I asked to remove what I asked them no to put and they redid it with 1/4 of the portions. Won’t be eating pollo tropical for them to mess up and then punish me for it. I asked kindly not to be to much of a bother but wow.
Every time I buy here is bad. Today I got a chicken quesadilla meal with tostones. The chicken in the qusadilla was raw, tostones were hard as rock. Unfortunately I couldn't turn back due to my job. Very frustrating very disappointing. I lost my time and money .
I went for lunch today, and my order was missing the yuca. When I asked to speak with the manager, a blonde lady came over with a terrible attitude and poor presentation for someone in a managerial role. The food was just okay, but the chicken was disappointing—dry, old, and lacking flavor.
I visited this restaurant for the first time, and I wanted that pork sandwich on a sub bread for $8.99. But what I got was a table spoon of pork on a hamburger bun for $7.99 and when I open the wrapper up I was horrified. There was more bread then meat and a drop of ketchup. I have never ordered a sandwich from anywhere where there was more bread than meat. I tried to asked the manager about that sandwich promotion, and her responded to me was. "This is all we have." So I asked for a refund and she gave it to me with out a problem. I don't like their dinner because the last time I ordered a platter, It wasn't enough food for the price that I paid.
So rude
Apparently Pollo Tropical will go bankrupt if you ask for an extra cilantro or curry sauce.
I visited this restaurant for the first time, and I wanted that pork sandwich on a sub bread for $8.99. But what I got was a table spoon of pork on a hamburger bun for $7.99 and when I open the wrapper up I was horrified. There was more bread then meat and a drop of ketchup. I have never ordered a sandwich from anywhere where there was more bread than meat. I tried to asked the manager about that sandwich promotion, and her responded to me was. "This is all we have." So I asked for a refund and she gave it to me with out a problem. I don't like their dinner because the last time I ordered a platter, It wasn't enough food for the price that I paid.
So rude
Sign in to leave a review
Sign inExplore Pollo Tropical's photos
1592 W 49th St, Hialeah, FL 33012
1592 W 49th St, Hialeah, FL 33012
# Pollo Tropical en Hialeah: Un Sabor Caribeño que Resuena en el Corazón de Miami
En el vibrante tapiz culinario y cultural de Miami, existen establecimientos que no solo alimentan el cuerpo, sino que también nutren el alma de la comunidad. Pollo Tropical es, sin duda, uno de esos lugares, y su sucursal ubicada en 1592 West 49th Street en Hialeah es un testimonio de cómo la comida puede ser un pilar de la identidad local. Este artículo se sumerge en la experiencia de Pollo Tropical, explorando su origen, su propuesta gastronómica y su arraigo en Hialeah, una ciudad que palpita con un inconfundible espíritu caribeño.
Pollo Tropical nació en Miami con una visión clara: ofrecer sabores caribeños frescos y auténticos en un formato rápido y accesible. Desde sus inicios, la marca se ha distinguido por su pollo marinado y cocinado a la brasa, un método que sella los jugos y crea una piel crujiente y llena de sabor. Pero Pollo Tropical es mucho más que pollo. Es una experiencia que evoca las cocinas de las islas, con una gama de acompañamientos y salsas que transportan directamente al trópico.
La filosofía de la marca se centra en la frescura y la calidad. Cada pieza de pollo se marina en una mezcla secreta de jugos de frutas tropicales y especias antes de ser cocinada a fuego abierto. Este proceso no solo le da su sabor distintivo, sino que también lo hace una opción más ligera y saludable en el panorama de la comida rápida. Es esta combinación de sabor, autenticidad y conveniencia lo que ha cimentado su lugar en el corazón de los miamenses y, en particular, de los residentes de Hialeah.
Adentrarse en Pollo Tropical es embarcarse en un festín de sabores que celebran la diversidad culinaria del Caribe. El menú, aparentemente sencillo, esconde una profundidad de opciones que satisfacen todos los paladares.
El plato insignia, el pollo a la brasa, es el punto de partida para cualquier comensal. Disponible en cuartos, mitades o enteros, cada porción es un ejemplo de perfección culinaria. La marinada, secreta pero claramente inspirada en cítricos y hierbas aromáticas, penetra profundamente en la carne, asegurando que cada bocado sea jugoso y aromático. El arte de la cocción a la brasa le confiere un ligero ahumado y una textura inigualable, con una piel ligeramente caramelizada que invita a ser disfrutada con cada mordisco. Este método de cocción, tan arraigado en las tradiciones culinarias de América Latina y el Caribe, no solo es una técnica, sino una declaración de autenticidad que Pollo Tropical ha perfeccionado. Es un sabor que resuena con la nostalgia de las comidas caseras y la alegría de las reuniones familiares.
Ningún plato caribeño está completo sin sus acompañamientos, y Pollo Tropical ofrece una selección que es un festín en sí misma:
El verdadero secreto de la versatilidad de Pollo Tropical reside en su legendario "Salsa Bar". Aquí, los comensales pueden personalizar su experiencia con una variedad de salsas que van desde lo suave y aromático hasta lo picante y audaz:
La posibilidad de mezclar y combinar estas salsas permite a cada cliente crear su propia aventura culinaria, haciendo que cada visita sea única.
Más allá del pollo y los acompañamientos clásicos, Pollo Tropical ha evolucionado para ofrecer una gama más amplia de opciones:
La ubicación de Pollo Tropical en 1592 West 49th Street no es casualidad. Se encuentra en el corazón de Hialeah, una ciudad con una identidad cultural fuertemente arraigada y una de las comunidades hispanas más grandes de Estados Unidos, predominantemente cubanoamericana.
Hialeah es una ciudad que bulle con energía. Conocida por su vibrante cultura, sus calles llenas de vida y su espíritu comunitario, Hialeah es un crisol de tradiciones y modernidad. Es una ciudad donde el español es tan prevalente como el inglés, y donde las panaderías cubanas, los mercados latinos y los restaurantes familiares son parte integral del paisaje. Las familias son el centro de la vida en Hialeah, y la conveniencia, el valor y la autenticidad son altamente valorados.
La West 49th Street es una de las principales arterias comerciales de Hialeah, un corredor vital que conecta barrios residenciales con centros comerciales y de servicios. Su accesibilidad la convierte en un punto estratégico para negocios que buscan servir a la densa población de la ciudad.
La presencia de Pollo Tropical en Hialeah es una simbiosis perfecta entre una marca y su comunidad. Los sabores caribeños de Pollo Tropical no son solo "exóticos" aquí; son sabores familiares, reconfortantes y parte de la herencia culinaria de muchos residentes.
La sucursal de Pollo Tropical en West 49th Street refleja la estética general de la marca: un ambiente luminoso, limpio y acogedor, con toques de decoración tropical que transportan a una isla caribeña. Los colores vibrantes, la música suave y el aroma inconfundible del pollo a la brasa crean una atmósfera relajada y agradable.
El servicio es típicamente rápido y eficiente, un sello distintivo de la experiencia "fast-casual". El personal, a menudo bilingüe, se esfuerza por ofrecer una experiencia amigable y atenta, lo que es especialmente valorado en una comunidad donde la conexión personal es importante. Las opciones de servicio, que incluyen el comedor, el servicio para llevar y el conveniente drive-thru, aseguran que Pollo Tropical pueda satisfacer las necesidades de todos sus clientes, desde aquellos que buscan una comida rápida en el coche hasta los que prefieren sentarse y disfrutar de su plato.
Pollo Tropical no es solo una cadena de restaurantes; es una institución en el sur de Florida. Su éxito radica en su capacidad para innovar y adaptarse sin perder su esencia. La marca ha logrado mantener su compromiso con ingredientes frescos y métodos de cocción saludables, lo que resuena con una creciente demanda de opciones alimentarias conscientes. Su impacto en la cultura culinaria de Miami es innegable, habiendo popularizado el sabor del pollo a la brasa caribeño y haciéndolo accesible a las masas.
En Hialeah, Pollo Tropical ha cimentado su lugar como un referente culinario. No es solo un lugar para comer; es parte del tejido diario de la vida en la ciudad, un recordatorio constante de los sabores que unen a la comunidad y celebran su rica herencia cultural.
Si planea visitar Pollo Tropical en 1592 West 49th Street en Hialeah, aquí tiene algunos consejos para aprovechar al máximo su experiencia:
Pollo Tropical en Hialeah es más que un restaurante; es un epicentro de sabor caribeño que ha encontrado su hogar perfecto en una de las comunidades más vibrantes y culturalmente ricas de Miami. Su compromiso con la frescura, la autenticidad y la conveniencia lo ha convertido en un favorito local, un lugar donde los sabores familiares se encuentran con la rapidez de la vida moderna. Para los residentes de Hialeah, es un pedazo de casa. Para los visitantes, es una deliciosa inmersión en la esencia culinaria del sur de Florida, una parada obligada para experimentar el verdadero sabor del trópico.
Hialeah, una ciudad vibrante ubicada en el corazón del condado de Miami-Dade, es mucho más que un suburbio; es una comunidad con una identidad propia y un carácter inconfundible. Para aquellos que buscan establecerse en el área metropolitana de Miami, Hialeah ofrece una mezcla única de cultura, asequibilidad y conveniencia.
Hialeah se distingue como una ciudad predominantemente residencial y comercial, con un fuerte componente cultural que la hace sentir como un pequeño pueblo dentro de la gran metrópolis de Miami. Es un lugar donde la herencia latina, especialmente la cubana, se celebra en cada esquina, desde sus restaurantes y panaderías hasta sus festivales y el idioma que resuena en sus calles. Aunque no es un centro turístico en el sentido tradicional, su autenticidad y vitalidad atraen a quienes buscan una experiencia miamense genuina y arraigada. Su carácter es vibrante, familiar y lleno de vida.
El perfil demográfico de Hialeah es uno de sus rasgos más distintivos. Es una de las ciudades con mayor porcentaje de población hispana en Estados Unidos, con una abrumadora mayoría de origen cubanoamericano. Esto la convierte en un refugio para la cultura hispana, donde el español es a menudo el idioma principal y las tradiciones se mantienen vivas.
El mercado inmobiliario de Hialeah es un atractivo clave para quienes buscan vivienda en Miami-Dade, ofreciendo una mayor asequibilidad en comparación con otras áreas del condado.
Hialeah goza de una excelente conectividad, lo que facilita el desplazamiento tanto dentro de la ciudad como hacia otras partes del sur de Florida.
Hialeah ofrece una amplia gama de servicios esenciales y de ocio, asegurando una alta calidad de vida para sus residentes.
El ambiente de Hialeah es distintivo y refleja su carácter familiar y comunitario.
Hialeah es ideal para familias que buscan un entorno culturalmente enriquecedor, con fuertes lazos comunitarios y opciones de vivienda más asequibles que en otras partes de Miami-Dade. Es perfecta para aquellos que valoran la autenticidad cultural, la familiaridad de los sabores y las tradiciones latinas, y un estilo de vida dinámico pero centrado en el hogar.
También es una excelente opción para profesionales que trabajan en el área de Miami y desean una buena relación calidad-precio en su vivienda, con excelente acceso a las principales vías de transporte. Finalmente, los jubilados encontrarán en Hialeah una comunidad acogedora y vibrante, con todas las comodidades a su alcance y la calidez de su gente. Si busca una comunidad con carácter, historia y un fuerte sentido de pertenencia, Hialeah podría ser el lugar perfecto para usted.
park in Miami-Dade County, Florida, United States of America
Play Find Me and redeem points for discounts at Pollo Tropical and other restaurants
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Pollo Tropical
At Pollo Tropical
On your next visit
Premium experience
to redeem rewards and earn points
Every 100 score points = 1 reward point
Workers earn 2x points per game
Discounts, free food and VIP experiences
Save on off-peak reservations nearby