Subway
Sandwich · Hidalgo
About Subway
Subway in Hidalgo offers a casual and convenient dining experience with a focus on build-your-own sandwiches and salads. We provide health-conscious options and fast service, perfect for lunch or dinner. Enjoy your meal with dine-in, takeout, delivery, or our convenient drive-through. We also boast...
Subway in Hidalgo offers a casual and convenient dining experience with a focus on build-your-own sandwiches and salads. We provide health-conscious options and fast service, perfect for lunch or dinner. Enjoy your meal with dine-in, takeout, delivery, or our convenient drive-through. We also boast a great tea selection. With a 4.0-star rating from 137 reviews, we strive to provide excellent service. We are wheelchair accessible, including the entrance, parking lot, and restroom. Open daily, we welcome you Monday through Friday from 8 AM to 9:30 PM, and Saturday and Sunday from 9 AM to 9 PM. We also offer solo dining.
What Customers Say About Subway
This Subway receives mixed reviews. Many customers praise the friendly staff, cleanliness, and efficient service, with Emiliano called out for making a great BMT. However, others report inconsistent bread quality, slow service (often due to being understaffed), and issues with advertised hours not being accurate.
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Tip: Be aware that the posted hours may not be accurate, and staffing can be inconsistent, potentially leading to slower service. Consider ordering earlier in the day for better availability of certain subs.
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Frequently asked questions about Subway
Subway Hidalgo Reviews
I have been to a few Subways, but I must say that this one left me impressed. As I walked in the first thing I noticed was how clean this place was. Every single table was wiped cleaned. The food line was all in ordered including all the chips, straws and cups. The bread looked fresh and all the vegetables as well. The only employee I saw was very attentive. He took care of my order and then I went on to enjoy my meal at one of the tables. Sub was great and well I took photos in case people think I am doing just propaganda. Last, but not least, the restroom was impeccable. It had paper towels, toilet paper and soap. Congratulations to this team for doing a great job on this business. See you on my next visit and review. I like to review businesses because is the only way they can improve and we can enjoy a better service next time.
Great experience today, love the protein bowls!
I have been to a few Subways, but I must say that this one left me impressed. As I walked in the first thing I noticed was how clean this place was. Every single table was wiped cleaned. The food line was all in ordered including all the chips, straws and cups. The bread looked fresh and all the vegetables as well. The only employee I saw was very attentive. He took care of my order and then I went on to enjoy my meal at one of the tables. Sub was great and well I took photos in case people think I am doing just propaganda. Last, but not least, the restroom was impeccable. It had paper towels, toilet paper and soap. Congratulations to this team for doing a great job on this business. See you on my next visit and review. I like to review businesses because is the only way they can improve and we can enjoy a better service next time.
Great experience today, love the protein bowls!
Friendly staff always active and the young ladies are always with a smile. And the ice... come. I show you de wey
Being from Hidalgo and a regular in grateful for the customer service and im sure the business attracts others
Emiliano did my bmt sandwich really good 10/10
Emiliano did my bmt sandwich really good 10/10
Being from Hidalgo and a regular in grateful for the customer service and im sure the business attracts others
Friendly staff always active and the young ladies are always with a smile. And the ice... come. I show you de wey
I dont know why their bread was kind of hard today, usually it's soft. Other than that everything else was fine .
I dont know why their bread was kind of hard today, usually it's soft. Other than that everything else was fine .
Only one worker is ever here. They are usually slow but decent ability to make food
I've gone on other occasions and it's been alright, but last time I ordered something different and it was very salty, I didn't like it, I ordered through the app and asked just for pepper and I don't know if they confused it for salt or it the meat I ordered is naturally very salty.
It was good, the attendant was kind and little bit in a rush, but We got our sandwiches ready and delicious.
Employees always look frustrated we never get a welcome or smile someone needs to teach them customers service big time they always look frustrated
Employees always look frustrated we never get a welcome or smile someone needs to teach them customers service big time they always look frustrated
I've gone on other occasions and it's been alright, but last time I ordered something different and it was very salty, I didn't like it, I ordered through the app and asked just for pepper and I don't know if they confused it for salt or it the meat I ordered is naturally very salty.
It was good, the attendant was kind and little bit in a rush, but We got our sandwiches ready and delicious.
Only one worker is ever here. They are usually slow but decent ability to make food
Food is alright if you ask for it cold. Seems like their toaster/oven doesn't properly work because last few times I've went, my sub isn't as warm and toasted as it should be. Bread comes out decent, food inside is still cold. Pretty much defeats the purpose.
They’ve always been good but recently took a turn for the worse. Employee recommended I order my type of sub early during the day if I wanted them to have it. First, it was about 3pm. Second, the sub I wanted was literally the sub of the day. How can you recommend I show up early for a sub that you’re expected to have ready that specific day? I don’t know if it’s under new management, but I just avoid ordering from there now.
They’ve always been good but recently took a turn for the worse. Employee recommended I order my type of sub early during the day if I wanted them to have it. First, it was about 3pm. Second, the sub I wanted was literally the sub of the day. How can you recommend I show up early for a sub that you’re expected to have ready that specific day? I don’t know if it’s under new management, but I just avoid ordering from there now.
Food is alright if you ask for it cold. Seems like their toaster/oven doesn't properly work because last few times I've went, my sub isn't as warm and toasted as it should be. Bread comes out decent, food inside is still cold. Pretty much defeats the purpose.
They seem to only have one employee handling the restaurant and the drive thru whenever I go, so the service is slow and their sandwiches are poorly made.
I stop at the drive tru and ask for 2 personal pizza , they lady said she didn’t have any my kids where disappointed
They don’t open at 8:00 am as advertised. The employees made wait extra 15 minutes.
It’s 8:46am on a Friday. Online it says it’s open since 8am. This is a lie. Employees inside but said they were closed. Hours need to be updated.
I went and I walk in and the person was rude I don't know what's the manager
Website and door schedule says it closes at 9:30 pm yet they are closing BEFORE 9:00 pm
The store doesn't close till around 9ish, and the employee told me she won't open the door, and if I wanted to order, I had to go to the drive thru. Completely unprofessional
Today, I was very excited to participate in the customer appreciation day. I made an effort to get out of work and arrived before the ending time. I work close by and go often go an was happy to know subway was giving back. After arriving and speaking to the manager Olivia, she tells me that it was over due to the time. I replied and said no it was before 12. After she checked the time she replies well it’s only up to 50 and the two persons in front of you are the last ones ? So much for customer appreciation:( there was nobody behind me. If anything she could have some heart and just said yes. Anyway. It’s because of her I did not leave a tip after paying for a combo. Customer appreciation only works when good managers participate Poor management on this location creates the opposite.
Website and door schedule says it closes at 9:30 pm yet they are closing BEFORE 9:00 pm
The store doesn't close till around 9ish, and the employee told me she won't open the door, and if I wanted to order, I had to go to the drive thru. Completely unprofessional
They don’t open at 8:00 am as advertised. The employees made wait extra 15 minutes.
I went and I walk in and the person was rude I don't know what's the manager
I stop at the drive tru and ask for 2 personal pizza , they lady said she didn’t have any my kids where disappointed
It’s 8:46am on a Friday. Online it says it’s open since 8am. This is a lie. Employees inside but said they were closed. Hours need to be updated.
Today, I was very excited to participate in the customer appreciation day. I made an effort to get out of work and arrived before the ending time. I work close by and go often go an was happy to know subway was giving back. After arriving and speaking to the manager Olivia, she tells me that it was over due to the time. I replied and said no it was before 12. After she checked the time she replies well it’s only up to 50 and the two persons in front of you are the last ones ? So much for customer appreciation:( there was nobody behind me. If anything she could have some heart and just said yes. Anyway. It’s because of her I did not leave a tip after paying for a combo. Customer appreciation only works when good managers participate Poor management on this location creates the opposite.
They seem to only have one employee handling the restaurant and the drive thru whenever I go, so the service is slow and their sandwiches are poorly made.
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Hidalgo, TX 78557
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Hidalgo, TX 78557
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historic place in Hidalgo, Hidalgo County, Texas
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