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Hillsboro

McDonald's

★★★ 3.2 · 129 reseñas

En McDonald's Hillsboro, te damos la bienvenida a un clásico de siempre donde disfrutar de nuestras hamburguesas y patatas fritas de siempre. Un lugar para compartir momentos y sabores que te acompañan desde siempre. ¡Te esperamos para que sigas creando recuerdos con nosotros!

McDonald's

Burger · Hillsboro

3.2 · 2,671 reviews Google
www.mcdonalds.com
Yelp 1.5 (62) TripAdvisor 3.0 (14) Uber Eats 4.2 (100)

About McDonald's

En McDonald's Hillsboro, te damos la bienvenida a un clásico de siempre donde disfrutar de nuestras hamburguesas y patatas fritas de siempre. Un lugar para compartir momentos y sabores que te acompañan desde siempre. ¡Te esperamos para que sigas creando recuerdos con nosotros!

What Customers Say About McDonald's

Reviews are mixed. Some customers praise the fast service, friendly staff (especially Veronica), and fresh food. Others complain about long wait times, incorrect orders, cold food, and incompetent staff. Consistency seems to be an issue.

Popular Dishes

cheeseburger (7) fries (7) sandwich (3) breakfast burger food (4)

Best For

Quick Bite

Tip: Double-check your order before leaving, especially for takeout, as missing items are a recurring issue.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👥 Groups

Frequently asked questions about McDonald's

McDonald's is located at 6830 NW 83 Terrace, Kansas City, MO 64152, Hillsboro.
McDonald's offers burger cuisine.
McDonald's has regular opening hours. Check their profile for updated schedules.
McDonald's offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at McDonald's based on customer reviews are: cheeseburger, fries, sandwich, breakfast, burger.
McDonald's is ideal for quick bites.
Reviews are mixed. Some customers praise the fast service, friendly staff (especially Veronica), and fresh food. Others complain about long wait times, incorrect orders, cold food, and incompetent staff. Consistency seems to be an issue.
Double-check your order before leaving, especially for takeout, as missing items are a recurring issue.
2,671
Reviews
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Web Story

McDonald's

McDonald's Hillsboro Reviews

3.2
2,671
5★
30%
4★
19%
3★
18%
2★
10%
1★
23%
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annette bryant

They did a great job during a busy time at 130 in the morning. The guy taking orders was super nice and polite! He definitely deserves 5 stars

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Michael Danese

Without a doubt this was the best experience we have ever had at any McDonald's! Simply the best experience a customer could ask for. I only wish this was our regular McDonald's but we only stopped because we were traveling but we will certainly be back the next time we are in the area! Thanks for a wonderful experience!

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Kole Akintujoye

I want to share a 5-star review, but it's not for McDonald's. Instead, it's for an exceptional individual—likely a supervisor or manager—with long hair and a foreign background. This person ensures that gig drivers receive their food while it's still hot for delivery, meeting customers' desires for prompt, hot meals. As a medical professional, I understand the importance of timely food delivery, especially for those who need to raise their blood sugar immediately. This individual's professionalism and dedication have improved the service significantly, preventing food from sitting on tables for extended periods and avoiding customer cancellations. It's great to see that not all gig drivers are in it solely for financial reasons, as some find it therapeutic. Kudos to this outstanding guy!

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Dr. Ken King

In town from Virginia and wanted a McDonald. I ordered the sandwiches via the app and curbside pickup. The transaction was flawless. At the McDonald close to my home in Virginia, I usually wait forever for someone to deliver the food or I end up going inside from the curbside pickup parking spot. This McDonald had about a 3 Minute delay from the time I put my parking spot in the app. The food was delivered and absolutely no issues. Perhaps it is something about a double fish sandwich with extra tarter and cheese that messes up the Richmond McDonalds. These folks get it right; Take Out Order: 1935. v/r, Dr. K. King

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Gordon W Wilson

I love my McDonald's at least twice a week

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Travis

It's been a while since I have been in a McD's to eat. The I interior is much more minimalist than the 90s, 00s, and 10s. It's neat, clean, my only quip is how loud it is, you can hear the chaos of the 'behind the counter' - mostly the loud machines. I got the food brought to me after ordering at the kiosk. Think about that, restaurant like bring the food to ya - at a McDonald's. And with the renewed value menu, you can get a meal that will make you full for $5.50 out the door.

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riley crutcher

Ariel was so kind! So helpful when ordering and very respectful. Our food came out quick and yummy!

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Jordan Davidson

Mobile order was completely messed up, came back around after going home and realizing it was wrong and came back 30 minutes round trip or so, they acted super confused even when I had ore called that my meal deals where missing nuggets. A random man from the back came up and asked me what was missing and gave it to me at the next window and added extra nuggets to! He was the only helpful one there and why I'm leaving 5 stars.

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Bailee Henry

Good food good service takes about like 610 minutes to get food. Love the play place perfect for kids.

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Ramona Walker

They were very busy,I had to wait but I was still recognized and helped accordingly 😉

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Janissa G

Ordered 3 double cheeseburgers and two McChickens via the drive thru. Line went fast and everything was hot. I wish there were napkins in the bag though.

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Samantha Moody

Was hungry so I stopped at this location. The staff was very polite and helpful, I didn't know what I wanted to eat the staff was very patient and allowed me the time I needed to decide. My sandwich was fresh and my fries was hot. I enjoyed my food and the service I received. The restaurant was very clean and inviting the bathrooms was very clean. I would definitely refer a friend and return.

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Fernando Salazar

I just door dashed from this location and while I was missing some items, I was quickly reimbursed and given the correct order with an additional drink as well! Free of charge. Customers need to be more understanding on how hard people work in customer service and should try to be patient if things don’t go exactly as planned. Thank you very much you guys and gals 🤙🏽❤️

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She Walker

The kids like it. The price of a happy meal is the same as if we went to a sit down restaurant at this point. Sad.

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Patricia King

My mommies was a Chef and we were not allowed to eat fast food when I was little. I would walk to school and use my bus fare to go to Mickydees and get French Fries and a pop.😋

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Debra Barnett

I think this is quite possibly one of the last McDonald's with a Play Place! It's very clean & appealing to let your kids/grandkids play either on the computerized games (free mostly) or climb in the slides;ECT! We truly LOVE going here!

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Allison Howerton

Good food and good service, for McDonalds. One of the best I've been to. Order's always right and doesn't take too long.

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Empire Tint & Auto Care LLC

It was late and the staff was friendly and quick with the food. The shake was like half full, but still delicious and the rest of the food was fresh and correct, thanks!

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JSJ

The drive thru has a robot that takes your order but that is understandable when restaurants are having a hard time feeling positions. Good food, good service. My only complaint is that the McDonald's outside waste basket was filled to the brim.

Kaori Tsuki
Kaori Tsuki

Why all the bad ratings!? Staff were cool and food was fresh!!

Jackie Davis
Jackie Davis

The only place in this part of town that will hire 14 year olds. Service and consistency are great considering that they have several employees that are experiencing their first job. These are the places we should be supporting, I wish more companies would follow McDs leadership of workforce development and hire more high-school kids. However, keep in mind that these are kids learning the real world and we need to nurture these early work experiences. Try to be understanding and not act like a jerk.

Alexander Runte
Alexander Runte

Amazing food with amazing people food is quick and easy to get. Love Mondale and the people who work there who always who always make my day. My favorite thing is the grimace shake hehehe it is the best.

Stephen O'Brien
Stephen O'Brien

I just used the drive-through at this location. I had the pleasure of speaking with Veronica. She took my order so pleasantly out performing even Chick-fil-A. If you have a chance to use the drive-through at this location I hope Veronica takes your order. This was the best McDonald’s drive-through interaction I’ve ever had.

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Abby P.

Y'all put that many pickles on my cheeseburger for what? Like damn sorry for ordering late.\n\nRespect tho.

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Ken K

In town from Virginia and wanted a McDonald's. I ordered the sandwiches via the app and curbside pickup. The transaction was flawless. At the McDonald's close to my home in Virginia, I usually wai…

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Branstetter D

They finally got great, people back. Fries have been fresh every time (4x) in last month. I had a mess up months back, and corporate contacted me, but i have never received the coupons. Store itself has corrected itself. Great McDonald's location.

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Leah Lambart

Nice location with a play area and lots of seating. It looked a little dirty the day we stopped in. Just looked like they need a few more staff, which is everyone these days. The food was fast and prepared how we wanted. The kiosks are nice and help speed up the ordering process.

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jhon r

Came in hungry, left moved. I went to order and was met with a generous gentleman. Ariel was so polite and kind, he helped me with the card payment process and the food was speedy and yum.

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Rachel Mae

Kiddos love the play area, so does Mae Mae! Keeps them active!

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Mallorie Bitzer

It’s a lot nicer now that they have remodeled the lobby and play place. I don’t care much for the self service screens but everything else is nice. The play place is so much better then the last one. I tried to take some pictures without getting adults or kids in them.

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Christie S

Just a normal McDs thats been updated recently. The play area was super fun according to my kids. The music was pretty loud and made the setting a bit uncomfortable for adults, we couldnt even hear each other talk at the table. Otherwise a nice place.

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Kelsey Waldon

I visited at 6 am on a Tuesday. It was freshly cleaned and very nice. Did you know this McDonald's still has a play area and those video games???

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Aaron Weiler

They do get the order wrong, but they are nice and it might take him an hour to clean things up, but it’s like any McDonald’s. They don’t have enough people working there to cover that any better still good place and I love it has a indoor updated playground.

Brian Bush
Brian Bush

Well... I'm here every night after work I need to quit it lol but I'm so hungry after work. The bearded drive thru guy is awesome. Some of the ladies at night are a bit thick skinned with the night but no issues.

ava gerling
ava gerling

Pretty clean when I went. Food came out fast. People were very nice. Would definitely come to this one again.

greg
greg

Grands loved it, lots of kids running around. The big slide did not slide, it was sticky or dirty. Unfortunately the ice cream machine broke down. Had to go to BK to get cones.

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Tamia L.

No issues at all for an early morning stop before getting to the airport. \n\nIn fact we had our own pay it forward moment with fast service! When your preferred sandwich: sausage biscuit is not on…

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Tamia L.

No issues at all for an early morning stop before getting to the airport. \n\nIn fact we had our own pay it forward moment with fast service! When your preferred sandwich: sausage biscuit is not on…

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Addison F.

fries hot and salty six piece cold and screw 6 give me 5 instead I know it's one less but give me what I paid for

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skipsaundra

After being out of the country, it is good to have a good ol' American cheeseburger and fries. Drive thru was fast.

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skipsaundra

After being out of the country, it is good to have a good ol' American cheeseburger and fries. Drive thru was fast.

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skipsaundra

After being out of the country, it is good to have a good ol' American cheeseburger and fries. Drive thru was fast.

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skipsaundra

After being out of the country, it is good to have a good ol' American cheeseburger and fries. Drive thru was fast.

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Justin Lindsey

Average McDonald's meal and service. The indoor playground seems popular. From where I was sitting inside, I noticed excessive beeping sounds from the kitchen. Just constant timers going off and once I noticed it, it was hard to tune out during my entire meal. Maybe all McDonald's have that, I'm not sure.

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Dj Lewis

Been going here since 1986 and they still dont get my order correct. Lol but the food is edible and makes a turd so I guess it works if you don't care what u get.

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Frank Jabs

This place is filthy! The bathroom is disgusting the tables were dirty & it was slow so I can’t imagine what the problem was.Staff was friendly & the food was what you would expect at McDonald’s.

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Ryan Linnick

The drive thru is very hit or miss. I never had any bad experience with the quality of food or getting what I ordered wrong. The wait is either not bad or ungodly long. More times than not your wait is long. My most recent visit, it took over 15 minutes. At least 10 other cars got their food before me that was ordered after me.

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Brian Phillips

Ordered to eat in, quarter pounder meal, still cooked when ordered, but they seem to take forever to get the food out. Was hot and fresh. Not busy during my visit.

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Joseph Reiter

It's not clean but no place is anymore. Get what you pay for. Not the Taj Mahal.

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McKendra Long

I really love the apple pie so much. the way it comes out is almost perfect, the cinnamon, aapple crisp, and the delicious before and after and after taste is amazing. thank you McDonald's. but the chicken though, they taste extremely fake, I know the workers are mostly teenagers and most of them don't ccare but seriously, how do you mess up no mayo or lettuce. I hate mayo so much and I just dealt with it. whatever.

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Nora Martin

Me and my boyfriend pulled into the drive thru to order and was greeted with nothing but rudeness. It was very rude and snippy she got very upset when we ordered more than one meal and then thought we were trying to make a separate order when we said nothing about that. She should not be working with customers, I don’t know if anyone else has experienced this here the employee has red short hair and looks like an older woman. But after she took our order a very nice gentleman helped us pay and get our food. He was very polite and quick to get our food.

Jerry Larson
Jerry Larson

Order was taken wrong. They would not stop talking long enough to hear order. Always trying to guess what you were saying. Food was severed cold for inside dining. One sandwich was wrong due to order taking. Went to correct before nobody paying attention to counter. Fish sandwich was ordered no tartar sauce due to allergies. Sandwhich came out with tartar sauce. Had been held in warmer for awhile. Cheese was maybe 1/4 on sandwich. If we were not in a hurry would have waited for someone to correct it. As is just threw away a 5$ sandwhich. Would not recommend. They were not in a lunch rush as it was about 145pm and nobody at counter.

sally gygy
sally gygy

Always get your receipt and double check your order. they failed to include chocolate milk,ranch and double cheese burger in my take out. I spent appx.$32 for 4 macvalue menu plus a cheeseburger. They failed to include cheeseburger went back there and the manager looked at me like i was crazy because i didnt have my receipt. I need to know who i can speak to so i can get my refund.

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Christine G

I hate here twice for breakfast while visiting the area. My friends and I wanted something quick for breakfast, and it was very close to our motel. We ordered at the counter. (They also have machi…

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Christine G

I hate here twice for breakfast while visiting the area. My friends and I wanted something quick for breakfast, and it was very close to our motel. We ordered at the counter. (They also have m…

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Donald Thiemann

Ever since the pandemic McDonald's service has gone down hill. I dread going there. Half the time my orders are incorrect. Then when I try to fix it at the window the employee, using someone new, is indifferent to my issue. This visit McDonald's is using an automated system to take my verbal order in the drive through. After giving my order the system asked me to verify order on screen. I couldn't because it was either turned off or broken. But I knew my order was wrong because the price the system quoted was only $3.97 and I knew it should be at least $10.00. The employee at the cashier window corrected my order. When I got to pick-up window the young girl tried to hand me a happy meal. I informed her that was not mine and when I politely tried to tell her my order she turned her back on me. Long story shorter she attempted to give me three more orders. Each time she turned her back on me when I tried to tell her what I ordered. Finally got right bag of food, but I didn't get my drinks and she had already closed the window. I had to knock to get her attention. She gave me my drinks after I explained that I didn't get them. This is not an isolated incident. It is happening everywhere.

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Adam Cole

Staff was messing around. Store floor was sticky. Has a bad smell in lobby.

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Scott Workman

This McDonald's blows. Breakfast burritos are like $3+ for who knows why. They forget sauce or napkins like 50% of the time. They took out the soda fountain. No bagels... Bring back the bagels man. The one down the street has em.

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S M

The guy that brought the order out was very helpful, it was whoever bagged our food that messed up. I always check my order before I leave and I'm glad I did because I was missing a cheeseburger. The guy that brought the food out to the carside to go area went back in and brought my missing cheeseburger plus extra fries. I ordered a medium quarter pounder meal and a medium 2 cheeseburger meal....I left with a quarter pounder, 4 fries, 2 cheeseburgers and 2 drinks, if that tells you how messed up the person is bagging, because the first bag had a quarter pounder, cheeseburger and 3 fries. 🤦 ALWAYS CHECK YOUR ORDER BEFORE LEAVING. Bright side is, I received 2 extra fries 🤣.

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Tonya Lynn

Ordered delivery and it was a mess. Food arrived completely cold and 30 min late. Our address was correct for delivery but the. It somehow changed it from the time of placing the order and assigning it. Strange. I went back into the app and see my address is still correct now but again somehow when it completes the order it sends the driver to a similar spelled street but not mine. I called multiple times, like 3x and 10 messages with the driver. Big hassle.

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ashhton Register

Can you stop premaking everything and giving out soggy food it’s gross what’s the point in the money we spend constantly going up yet constantly food quality is continuing to go down

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Jeanette Harrison

THE 4.00 hot fudge sundaes should be made half way decent or at least go to the top of the cup. I understand not the lid. But come on man. I guess since you know you are the only one open 24/7 up in the north you can just serve whatever. What a shame. Oh yeah if 3 cup items are ordered might be good business to offer a drink tray.

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Robert Pyrce

One of the worst experiences. There is a sign inside saying they will help you with mobile orders. I needed help. The young female manager came over . Some how we must have assigned the order to mobile but not cashed it out. I then tried to push the use inside restaurant. Back and forth. Then she says we must have assigned it. The app now SAS you need to wait 10 min. I say ok as a manager can you fix this. She says no. You need to call the app people. I ask can you just discount my order so I can get it. She says no. I nicely mentioned then I will just go somewhere else and she says or you can wait 10 min. I left what the heck is this when a manager cannot help?

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Holly Evans

The first man that waited on me was very nice and I assume he was the manager. I returned to the register to purchase desert and the young woman who waited on me was rude and short with me. After she finally got my order done and I walked away she started playing around on her phone. I don't reccomend this location.

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Mom by Love Robart

Very unprofessional staff... playing with a few customers while several more waited for their food. Lots of playful yelling behind the counter. Waited more than 8 minutes for nuggets and a burger. They gave us our food on a tray, even though we requested it to go and we're running out the door. :-/

Shanell H
Shanell H

Here to pickup a quick Saturday bite to eat before I have to get to my next dropoff and this line wait is ENTIRELY TOO LONG!! I haven't been waiting for close to 10 minutes in this line and now may possibly be late.

nicholas boydston
nicholas boydston

After placing my order the young lady at window 1 never looked up from her cell phone to take my money, so I pulled up to window 2 figured out the culprit & I received pork items when I ordered steak because I dont eat pork. Utensils & syrup who thought i would need those.

Joe Golden
Joe Golden

I have been refraining from writing a review for this location but at best they are consistently inconsistent! I realize that it is fast food, having worked at McD’s in the 80s but for the prices they are asking and what they now have to pay the employees is it too hard to get an order correct? The food is also hit and miss depending on the time of day. The only thing this location has going for it is convenience. Consistently inconsistent as always!!

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david D.

You have to wait for your drink and the staff takes forever and they need to bring back the drinks machine back so you can feel up yourself I don't recommend coming to this McDonald's they take to lo…

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david D.

You have to wait for your drink and the staff takes forever and they need to bring back the drinks machine back so you can feel up yourself I don't recommend coming to this McDonald's they take to …

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david D.

You have to wait for your drink and the staff takes forever and they need to bring back the drinks machine back so you can feel up yourself I don't recommend coming to this McDonald's they take to …

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david D.

You have to wait for your drink and the staff takes forever and they need to bring back the drinks machine back so you can feel up yourself I don't recommend coming to this McDonald's they take to …

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Taylor T.

Incompetent staff. Order $42 worth of food and my bag came missing every item except a cheeseburger with no bun. These employees suck

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Taylor T.

Incompetent staff. Order $42 worth of food and my bag came missing every item except a cheeseburger with no bun. These employees suck

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Taylor T.

Incompetent staff. Order $42 worth of food and my bag came missing every item except a cheeseburger with no bun. These employees suck

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Taylor T.

Incompetent staff. Order $42 worth of food and my bag came missing every item except a cheeseburger with no bun. These employees suck

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Liam H. V.

The food was so soggy, the service was very poor, it was not good and it has not been for the past 6-9 years

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Michael K.

While ordering the guy would just say "is that all" after every selection off the menu. My burger was completely wrong because instead of focusing what I was trying to order he kept asking if that …

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Jayce L.

No gloves on eating in front of the window trying to make me pay for the wrong order 20 min in the line for a sandwich and a hash brown this place is nasty

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Trevor B.

Service is terrible. I waited in line for roughly 30 minutes to received cold fries, cold nugs and to watch two grown men suck on one of this pacifiers they call a vape. Would rather stretch my eye…

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Trevor B.

Service is terrible. I waited in line for roughly 30 minutes to received cold fries, cold nugs and to watch two grown men suck on one of this pacifiers they call a vape. Would rather stretch my eye…

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Jay T.

waited in the drive through for more than 20 minutes on a Saturday night for chicken nuggets. You can't tell me you didn't know the crowd was coming or how to make the food on your menu. Unacceptab…

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Jackson M.

Bunch of worthless high school kids work here. Can't do anything right. Waited 30 mins in the drivethru just to get a drink with no ice, cold fries and nuggets with no sauce. When I asked for sauce…

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Kyannah S.

this is OUTRAGEOUS!!!! we got no bbq for our food. no apples in the happy meals either!! the coke we ordered was no ice and we still got ice in it!! this is the worst mcdonald's i've ever been too …

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Tiffany Jordan M.

Wait in line for 30min. (This is typical here. They have two lanes open but only use one at a time). No soda...no water w ice?? No shakes no smoothies. Pull up to pay wrong ticket. Finally got th…

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Aaron Hackworth

On January 2nd 2024, this was the only location in the area that was open at around 2AM and honestly I don't see myself ever coming back. I frequent this location often as I work nights and my experience with them continues to get worse. Usually the same employee that just doesn't seem to have a care in the world. Took them dam near 20 minutes to take my order at the machine. When I finally placed my order I drove to the window and from looking in the drive thru window it had looked like a tornado happened inside the building. It was almost as if the employee had dumped a full trashcan on the floor infront of the window. There was no way you could walk anywhere inside without having to step on the trash. The countertops where nasty with empty bottles and containers everywhere and the employee was standing there texting on her phone and made it very obvious she didn't care about keeping clean or doing the job. When she took my cash I used to Pay for the meal I had to remind her I was still waiting on my drink and she gave me a look as if I was asking for too much. The place was so disgusting I was questioning weather or not I should eat the food. I'm hoping someone with authority to do something sees this review and reaches out to me as I have recorded a short video showing how disgusting the place was and that's only from what could be seen from the drive thru window, makes me wonder how bad the rest of the kitchen was. The employee was lazy and worthless she had a bad attitude and made it apparent she didn't want to do anything but be on her phone. If I was a manager of the store and saw this without a question she would be gone. There was also a ladie in a van that was too big to fit in the drive thru but kept trying to get the employees attention. She was ignored every attempt. She had a pick up order she had already paid for she had been waiting on for an hour and yet the employee continued to ignore her. She even called the location 5 times to listen to to ring forever and then when someone did answer she got hung up on immediately. When I finally got my food I told the employee about the ladie in the van and she responded with " well she's gonna wait 2 mores " she wouldn't even keep the window open for the conversation she kept closing the window befor we were done talking. Again not a care in the world was rude as hell and a worthless lazy employee. I hope the ladie in the van got her money back because she ended up driving away.

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kelly g

Person in drive thru was absolutely disgusting and disrespectful tried to rush me getting my food and out the line . Had an attitude & rolled his eyes when I asked for napkins, receipt, and to read my order off to me. Not only did he read out the whole order, but Purposely forgot my condiments. I called and tried to explain my frustration and he started cutting me off and instead of letting me get any sentence out he jus kept yelling what else do you want over and over while I was talking and raising his voice, my husband grabbed my phone and told him he was being very disrespectful and repeatedly asked for his name to report him to corporate he tried to argue with my man and refused to give him his name . He proceeded to call my husband racial slurs and hung up in our faces and now refuses to answer McDonald’s phone for customers I am so fed up with this night shift staff they are rude disrespectful always sighing and having attitudes and have refused numerous times to not make my food fresh someone needs to fire this man it’s getting outta hand ‼️‼️it is EVERY night. I can describe what the workers looks like too, it’s gotten to the point where I refuse to go back and have THEM make my food because they do everything with such a bad attitude I think they’re gonna do something with my food.

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Joei

Always such a hard time getting my food right or in a timely manner in the drive thru. Update: still have issues with this location. Kid who was working the drive thru today was extremely rude and refused to give me his name or my receipt until I asked for the manager, who gave me my receipt. 03/26/2025

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hailey parsons

This place never misses to miss! It’s honestly quite sad. I’ve had more incorrect orders than not, however, I’ve learned it’s better to just deal with it. It’s not worth going inside. The floors and tables are almost always sticky and asking for a missing item/order really just adds 20 minutes to the wait. This might be McDonald’s but I am not lovin’ it.

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Elaine Lane

This us about 3rd time in less than a month, I go thru drive thru and don't get what I ordered and paid for. Service going downhill.

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Michael Miller

I don't like coffee and of course breakfast meals only come with free coffee. This McDonald's up charges for OJ $2.00. I've been to other McDonald's that don't up charge. Will never go here again. Found out every McDonald's sets there own drink prices. This McDonald's is a rip off.

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Jacob Carpenter

Worst McDonalds I might have ever been to! Only one item in my order was correct and severely missing items! If you are considering stopping by this McDonalds I highly recommend you choose a different restaurant that won’t rob you of your hard earned money, will care about their quality of work and their customer’s satisfaction.

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Zachary Matters

Every time I go to this location, I’m missing something. Every time I order through the app for this location, I’m missing something. You call the store about missing stuff through the app and they say they can’t do anything it, not even let you come by to pick it up. If you go into the store from the drive thru to get missing items, the employees are very curt about it. Tbf they usually give you your missing items but definitely not without hassle and dismissiveness. If you want what you paid for, pick a different location because this one isn’t it. Foods fine, atmosphere is whatever, but they can’t seem to fill an order to save their lives.

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Arika Meyer

Waited in line for 10 min.. pulled up to the lasy talking with co-worker.. she finally looks over and asks what was on our order.. and says they don't have enough people to make our food. Even tho.. The people in front of us received their food. If I owned this location I would be horrified to know my employees are just turning people away in the morning .

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God Mode

This McDonald's is the worst. I ordered a cheeseburger for my kid with no ketchup, they put ketchup on it. So I had to pull around, I sat there for 20 minutes because the young person brought me another one with ketchup. Then I had to enter the restaurant and notice the manager sitting there on his phone watching something. He was completely oblivious and could care less. It's an absolute disgrace and they need new management. I would never recommend unless you're literally staving.

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Bernd Groenloh

55 minutes waiting for the „fast“ food, 4 burgers

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Samantha Shoemaker

Ordering and the first thing they say is , "what do you want?" The wind was blowing and they couldn't hear me so they said, "speak up" Finish ording and they just say, " k pull around." I come to this McDonald's all the time, worst attitude I've ever experienced.

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David

Worst McDonald's on the planet. Be sure to check your receipts for extra charges. Check you stuff before you leave. Most employee's don't speak English. Prepare to wait for everything. Took 20 minutes to get a tea no ice.

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Patrick Callagy

Drive through, did the normal order, Big Mac and fry’s. Had to drive around to the front of store to wait for order. 10 minutes later they came out with 4 bags of food and I left. Gave me the wrong order. 2 fry’s and simple hamburger. 2 buns and a hamburger patty. It sucked!

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Sierra Stephens

I’m usually not one to leave a bad review and have held off for quite some time now. When I started working at jiffy lube right down the street last September I figured McDonald’s would be a quick, easy, inexpensive option since I only get 30 minute lunches, I couldn’t have been further from wrong. 9/10 times they pull me around for even as simple as a small fry and Dr Pepper, I’d like to think McDonald’s would have plenty of fries at all times They also consistently mess up my order. Whether it’s missing salt packets , missing sauces, or the items are just completely wrong, and having payed for the items, it gets extremely frustrating when I repeatedly get screwed over Having 30 minute lunch breaks I personally don’t think it should take me 20-25 mins just to get my food from a McDonald’s. I thought this was fast food but unfortunately that’s not how it seems anymore. As a former McDonald’s employee and loyal customer is very disappointing. On top of everything the staff definitely shouldn’t be giving attitude and being rude when people say they’re order is incorrect or if they’ve waited eternity and still not got there food.

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Kym Trico

As a door dasher, they are VERY understaffed, usually only two people working there at night, and there's a HUGE line, the lady there makes it known that if you're a door dasher you're an inconvenience and not as important as the other people in line and will tell you to move up so they can get the others their food and then will worry about your dash. expect a waiting time of 30 minutes, no joke, I've timed it.

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Jim Melloway

Getting my food at this McDonald's at 10 tonight was a joke. Waiting in the drive-through after placing a mobile order, I got to the window after quite a while, and they didn't have my code. They made me wait longer to see if the code appeared. After waiting 20 minutes, it still didn't show up, and the employee said, "Sorry, we don't have your order." I said, "But I'm going to be charged for it." He said I would have to park and come inside to talk to a manager. My son is now inside trying to get his food; we've been here for 30 minutes trying to get his order and still don't have it. What a joke! 4/13/25 I ordered a sausage, egg, and cheese biscuit. Upon arriving home and opening it, there was no sausage patty.

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Andres Flores

Absolutely horrible to get my order wrong. Almost every single time and even if I ordered just one item, they make me pull forward and sit forever, it's annoying and the way they have the parking lot designed now is stupid. You're almost getting into a wreck pulling in pulling out very dangerous

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Brennan Clark

If I could've given 0 stars I would've. 1 car in drive thru, I pull in and make my order ($5 mcdouble meal deal) Get to the window and am asked to pull around because we're waiting on something. No biggie, I ask for my drink before I pull around and am told no (very rudely). I ask them to plz make sure my sauces are in the bag when it comes out and she says they will be. No cars behind me so not sure why I had to pull around, probably something to do with wait time or some other metric the store is graded on. Pull around and there's 2 other cars waiting as well. I wait for like 6 minutes, nothing. So I run in to use the restroom, and see like 5 people just standing around talking/flirting. Again no biggie, everyone should be able to have fun at work. Get back out in my car in the "waiting" area, another few minutes and out comes my food and drink, no sauces. Frustrating but stuff happens. I ask the guy if he could run me out the sauces and he says sure. Then I wait another 2 minutes, nothing. Not sure if he disappeared, was assassinated, or what but he never comes back. So i run in and get my sauces. Now I'm home and am missing the nuggets that came with my meal, the burger is wrong, and the soda is flat. Absolutely horrible experience, might be the worst I've ever had. I feel like I should get this meal free next time I'm around this store considering all the headache this was.

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nikhil kumar reddy

I ordered a mc chicken with added mustard and pickle but they ended up giving me bacon strips in it to which I am elergic to. It was a curbside order.

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Abisair Lopes

I had to wait about 25 minutes for an Egg McMuffin and a frozen coffee, a ridiculous time for such a small order, in the end I had to go in and ask what I had ordered and to have my purchase receipt questioned.

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Taytum Bennett

Food was COLD when we got it. At the window we gave a code to get 20% off our purchase and that code was NOT applied. Irritating, but whatever. Then we get to the window and they didn’t give us HALF of our order. We went inside and said we are missing over half of our order and all they had to say was WHOOPS. WHOOPS?!?! I just paid $20 for you to say whoops. NEVER eating here again.

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Chester Cheeto

Waited 30 mins and all my food was cold with no monopoly stickers completely scammed me … Do not come here

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Michael Brockert

Incredibly slow took 45 minutes to get food

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Amber C.

Miserable!! The young girl taking the orders didn't bother to look at anyone, say thank you...zero customer service. As soon as the little door shut for taking money she hopped right on her phone, heads down in it. Ordered cheeseburgers with onion and cheese only; how hard is it to make that? Made with ketchup only. Waited forever. Soda was handed to me covered in soda. I will never understand society today. I worked fast food as a teenager and delivered excellent service with correct food orders making a fourth of what they make now. I usually avoid this McDonald's due to poor service and food but had no choice with late night need for food.

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cone

Waited over 30 mins for frys and a drink, I don't understand. Not even a long line or anything like that.

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Hermiah Simpson

I did a mcdelivery. I order a caramel frappe I got a chocolate milk.

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Stephen B

Took me 20+ minutes to get my food! Customer service is absolutely doesn't exist here! JIM YOU NEED REIGHN THIS STORE IN! Most definitely the worse McDonald's in the northland!

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Tadonio Peart

It's upsetting when you're on a night schedule and the only thing open is McDonald's. I never will understand why McDonald's has such low quality and standards. You shouldn't have to spend $14+ on a meal when all that's going to be edible is the fries. I hope I can find the strength to get up in the morning and go to the grocery store so this never has to happen to me again. I really wish grocery stores were 24/7 and every McDonald's was closed from 10pm-8am.

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Shane Atchley

Place is stupid they pull you around and make wait even if there is nobody behind you they cheat on the times I been waiting 15 min for a single burger and fries worst place ever

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Lindsay Haight

Experience was slow but that's to be expected. My complaint is with the drive-thru worker who was very confused, followed by a manager who came up to the window and asked if I ordered the cookies, which I replied with a no. He then asked why I would take the cookies if I didn't order them, all but accusing me of stealing a shitty order of McDonald's cookies. The car before me was given those cookies. The confused attendant just stood there with a dead glaze over her eyes while I had to repeat my order three times to the manager to get him to understand that I would not take cookies without asking for them. Maybe we should bring AI back. It can't be much worse than this.

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Jose Losoya

Ordered door dashs , completely disgusting, i never one to really complain about food , but this is the worst i have ever received, both burgers UNDERCOOKED!! 🤢🤢🤢

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Estela Reyes

Hi I ordered a ten piece chicken nugget and one of them looked like if somebody took a bite out of it and it seemed like if they were trying to hide it because the one thqt was bitten was at the bottom almost the last one it is so sad

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Momo

I ordered from this McDonald’s couple times and I was disappointed in what I received this is the first McDonald’s that’s consistent with under performance horrible food and cold it’s like they take it out the freezer and put in a to go bag. I cannot stress how bad it is. Never gave me decent food I ordered something to eat that’s fresh not hard uncooked chicken, there’s no way this is not a health hazard I even put them in the microwave for whole 8 minutes still was uneatable and looked unappetizing. It’s like they’re not even trying even a little bit has to be a joke I would give it 0 star if I could

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Michelle Benson

This place is ridiculous. For one how hard is it to count 6 chicken nuggets which wat I ordered for my grandchild I get the nugget box says 6 on it but open it only 4 are in there not 6 my granddaughter is 4 yrs old and can count to 20 and count upto 20 items the Hispanic girl that works drive thru on nights is as rude as they come. Even when I work doordash and have to pick up orders for customers she is still rude no good customer skills from her at all if she hates her job thatvmuch well go find another one dont make everyone else miserable because u are i order fries with no salt so why is it I get my order and my fries are cold as heck and soggy but dark basically like they just recooked already done fries instead of fresh like they suppose to when u order without salt basically ended up whole order was cold I say something about fries cold she says oh well they busy not her problem the food cold well if u busy then food should have been hot and fresh lol but ok whatever just sad that the quality of fast food has decreased so much over the years more so now with fast food places so disappointed and tired of nothing being done with food I pay to have cooked and prepared for myself and family that I work hard for to beable to beable to take family put for a treat which is becoming more difficult with times and u would also think with wat the employees make an hour u would get better service and better quality with price increases on food and stuff not horrible and treated rudely by the employees that are paid to do a job and deal with people

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Emily Martin

They have a monopoly thing and everytime I order things specifically from that menu, I'm missing the stickers on one to two items (whether it be a large fry or a big mac). I don't eat mcdonald's every day but wanted to participate. It makes me not want to order from this location... The guy that takes the money wore his hood the whole time. When I got to the window, he was making faces of disgust. He was also faking his customer service. 10/29/25 6:00 PM

Josselin Guevara
Josselin Guevara

Messed up our order so bad, my friend is highly allergic to onions and we specifically said no onions. Tall guy working was super rude.

Snake Boy
Snake Boy

I witnessed an employee use the restroom & exit without washing his hands. I asked the same employee who was the manager on duty, he said he was & proceeded to lie about washing his hands in the kitchen. I said I don't believe that & he got rather unruly before a another employee pulled him away. No chance I'll ever stop here again.

Gunner Hardwick
Gunner Hardwick

Hung up on my friend when we were ordering food, wouldn't give a reason why, or answer my calls. Terrible service, and rude workers.

Kel Smith
Kel Smith

Placed a mobile order have sat over 15 mins waiting on it to come out. Literally ONE meal! How is this acceptable?

Savage beast
Savage beast

Sat there, placed an order for a few meals and a couple drinks and some extra food items sitting there for a while and then the GM lady declaring she walked up to me and my family telling us. We were no longer allowed to eat there because she was declaring that we were homeless But yet I have a home and reside at a home basically because we come here as regulars attack us as homeless people

Gonzalo Galvez
Gonzalo Galvez

I ordered a double cheeseburger with no pickle on the McDonald’s app. It looked like they just scraped the grill and put all the burnt pieces right on the burger. Probably not coming back here again

Amir Azami
Amir Azami

Wow, what has happened to McDonald's? We tried to order food and were told cash only, I get out of line and get money and back. I am now the second car in line at this location and for 26 minutes no one is taking orders. I call the store and let them know and he says he doesn’t see anyone at the window. Finally, he starts taking orders. Get my meal and get home and a Big Mac without meat. I go back and they make a new one and the meat patties and about sausage patty size. Of course, it was blackout without receipts or any proof. This is like the 4th time we have had problems with this location and won’t be going back.

Xuan Nguyen
Xuan Nguyen

I wouldn’t recommend going there past 10pm. The service is bad. Long lines that take forever to get through. Credit card machine always down. Then there’s no active cameras. Just a month or two ago went to the drive thru and a car in front of me decided to reverse back into my car and drove off. I kept calling McDonald’s asking to see if they got video but the managers never called me back. Cops tried to get video still the same thing. Called again someone said that they don’t have any active cameras that records.

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About McDonald's

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6830 NW 83 Terrace, Kansas City, MO 64152

Hillsboro, TX 64152

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Highlights

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Many Reviews
2671 reviews
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Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

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🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
Open 24 hours
Rating
3.2/5
💬 Reviews
2,671
💰 Price Level
$
📞 Phone
+1 816-741-5800
🌐 Website
www.mcdonalds.com
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Wheelchair Accessible
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