Burger King

Kim Keller

Burger King truly exceeded my expectations with a special request! I asked for a Whopper, but instead of the traditional beef patty, I wanted fish. They gladly accommodated my request, and the result was fantastic! The fish was perfectly cooked, crispy on the outside, and tender on the inside, blending beautifully with the classic Whopper toppings. The customization was done with care, and the flavors worked surprisingly well together. The staff was friendly and eager to make sure I got exactly what I wanted. It’s great to see a fast-food place so willing to go the extra mile for their customers. Highly recommended for their flexibility and delicious food!

Despite being a pretty die hard meat lover, tried the Impossible Burger and was surprised how tasty it was! If this chain's french fries were even almost as good as McDonald's, it would be great.

I have to believe the poor folks were understaffed when I visited. They were busy but not super busy, and one could see they were working as quickly as possible. The food was typical BK, ok despite their rushing.

Food is good, better than the one in Elmira, which is funny. Staff is way more helpful and and fast. Even the younger, looked to be less than 20 years old, staff act polite compared to the one in Elmira.

Tyler and I recently visited here. The $1 10-piece nugget reeled us in. We each got one of those, along with spicy chicken jr's for both, he got fries, I got onion rings. His fries were hot, as the onion rings. The rings seemed old and dry though. The order was ready by the time we poured our drinks, which achieves the 4 stars. Fast food but yum

The food was standard fare. The woman working the register was very nice. The manager/lead wasn't very nice.

Merl L

Typical burger king experience.. did not see any self serve stations and had to order with a person. Server was friendly quick and got the order correct.

Personally, I like the original chicken sandwich with a side of onion rings with the zesty dipping sauce. Greasy floors with unhygienic low skilled food service workers makes for a sense of gratitude that you don't have to work there to earn a living. The restrooms there are fantastic.

Today’s service was kinda odd, a lot of things were broken like the freestyle machine, shake machine, and apparently they couldn’t even make burgers today? This isn’t a bad review but it’s just kinda odd lol

I love there chicken sandwich and Hershey pies. But some Burger Kings I have found not so nice of service. I understand there's so much going on in the world but can't we think of the customer's? I just want a Hello, or thank you for shopping, or have a nice day. Is that so hard? We all are human, believe me I know the customers can be just as mean or worse. I see from both realms of life. Take one day at a time. And I mean all of us and treat others with love and respect. It can make this world a brighter place.

The quality of the Corning Burger King has definitely gone down hill. The hash browns are usually cold and squished. The chicken nuggets are lukewarm and have clearly sat for some time. The burgers are messy, too many of the condiments, not generally hot either.

Didn't seem like there was enough staff scheduled this evening. Sat at the drive-thru for a good minute with no one in front of me waiting for someone to take my order. Onion rings were lukewarm and almost burnt, with way too many fries mixed in for my liking. Also, NO Zesty Sauce... why even bother getting rings without it? My wife's drink was unpalatable... It tasted like someone put dirt in the Diet Coke, or possibly Surge. The Whoppers were ok. This location has been hit or miss for the last couple years.

Asked for the new 'quarter pounder' did not have it. G9t a whopper instead

Service was terribly slow. Store was very short of help. No ice in soda machine. No ketchup in dispenser. Employee said they didn't have time to make sure store was ready to open. We were there at 1:30 in the afternoon. People need to go back to work!

Not one of BKs better days. The food was very slow in coming, and the opinion rings not very warm. The Jr Whoppers, though, were good as expected. Maybe next time will be their better day.

Visited later in the evening. Couple cars in drive thru and two people inside who already ordered. It took a long time for someone to take my order and then took awhile for my burger and fries to be ready. Food was fine but just took way too long.

Stephen Lucarini

Fries were very bland and had no flavor. The burgers were cold. Soda machine was out of ice.

It's typical Burger King food other than the lack of care put into building up the items. No efficiency at all at this location. Slowest drive thru in the area by far including all other chains. I only come here if I know I have some extra time to waste and really need a change of pace from the other chains.

I understand training may be going on but we had to repeat our order 4x's and still got it wrong plus had 2 extra order of fries that we got charged for. We were in a rush so couldn't go back to get things right.

Went there after I got out of work from Ruby Tuesday because my boyfriend didn't want me to worry about trying to figure out what to eat... I ordered a single whopper with cheese the lettuce tasted like it was over a day old and the Mayo was bad I get it I was there pretty late and they probably wanted to go home but in my experience working in any restaurant type establishment the food is supposed to at least be somewhat fresh.

Food was ok. Place was a disaster of a mess! All but one table was dirty. Trash cans full. Floor littered with debris. The soda machine was really gross looking, like I don't even wanna touch it let alone get a drink from it! They were out of ice, how does that even happen! The receipt printer was broke too so I couldn't get a receipt to take the survey. I mentioned these things on my way out, they seemed shocked! Food was ok, just a dirty place.

Extremely long wait times in drive-thru. Burgers not prepared good, usually cold and under cooked. Sloppily prepared. Window person practically threw my change to me with coins ending up on the ground. Truly not what it used to be.

After not patronizing any Burger Kings for a few years the wife and I decided to give it another shot and see if they have gotten any better in quality. If this Burger King is any indication, they have not improved at all. We ordered a Sourdough bacon and swiss king and a Sourdough crispy chicken club. Both sandwiches had been around awhile and we're not only barely warm but badly overcooked. The sourdough was spongy and one side was not even toasted. The manager tried to refund our money and I told her that I could not honestly review a restaurant if I accepted a free meal and that I did not want a refund.

Ordered my small meal, waited over 20 minutes watching the fellas in the kitchen, not in any hurry to fill orders. The people after me got their order & that's when I decided to walk out without my meal. They need a project manager to motivate these workers & guide them.

Trista Besecker

The speaker box is going and the menu board was broken. Granted its definitely not the employees fault, but you can tell they're sick of dealing with the broken equipment. Had to speak several times into the box cause they couldn't hear us, when we got to the window, the drive thru attendant had an attitude. Didn't greet us, and slammed the door in our face. Burger King needs to step it up and do better and replace their equipment instead of stressing employees and customers out.

Michael Tracy

The foods good when you get it, but that could be anywhere from 15-30 minutes from start to finish. Workers are way too slow and don't understand what a "lunch rush" is

Kobe Austin

Foods good if they serve you, currently sitting in the drivethru for 20 minutes, one other car in here and they didnt order much

Justin O'Brien

This is the closest Burger King to my house, and unfortunately I will purposely avoid this place due to consistent issues over the last 5 years. Cold food, mismatched orders and occasionally being unable to take debit cards are some of the memories I have of this particular Burger King.

Worst place to get food from got food with hair in it

My wife and I ordered a chicken sandwich and a whopper twenty minutes ago. The chicken sandwich had 6 tablespoons of mayonnaise ( I like mayonnaise but... wow) and extremely cold. The whopper was also cold, cheese not melted and the buns were old?..( extremely dry and falling apart) On a side note, I tried to feed the chicken sandwich to my dog and he wouldn’t eat it) very dissatisfied

Website claims that they open at 7:00 a.m. everyday however when you go to the drive-thru they refuse service till 8:00 a.m.

A friend and I ate here and we both got the stomach flu very shortly after! Not an ideal situation for a long drive from Buffalo to Albany!!!! While the staff were really nice, and when I accidentally threw away my debit card one worker even helped me fish it out of the bin, a week of vomitting and and the other fun stuff that comes with a stomach flu were not how I wanted to spend my week before starting back at school. These guys need to clean their kitchen!

Wow on tv the burger king jr looks great. But we got the 2 for $5.00 deal the item don't look the same, ours was a thin burger stone cold .lol well so much for that.

Horrible drive through service. Took forever to order. Asked for a chicken sandwich and a large dr. Pepper. Then asked for a medium onion ring, I was then asked "okay a medium onion ring,what size I would like that????" Then I asked for two cheeseburgers, I was Then told that they were out of burgers!?? So I proceeded to tell her I wouldn't like anything else and that would be it. I Was Then asked if I wanted anything else....I Was told the total would be $8 and some change, I thought that was awfully cheap. I asked for my receipt and double checked it with the food in the bag. I in fact got 2 cheeseburgers and my onion rings, but no chicken sandwich. I than asked the lady at the window about the chicken sandwich and she just looked confused and then I asked about the soda which wasn't even on the receipt, neither was the chicken sandwich. She then told me they were out of chicken. So I didn't end up getting my chicken meal for my passenger, we ended up going across the street to get food else where. And the burgers that we did get were ice cold.

In the drive thru we ordered and paid for a meal. It was left out of our order. Unfortunately we didn't realize it until we were too far away to come back. We called and they wouldn't give us a refund unless we drove all the way back to the restaurant.

This burger king is horrible. Always out of everything, extremely high wait times foods always a dumpster fire. Im just not coming back anymore and I used to pick BK over anything else but ive given this store many many many opportunities to get my business and it gets worse every time

Staff argued during my order the entire time and when I pull up to get my order I’m told they do not have time to make my coffee and that I won’t be able to get it and have to go through refund process on the app. Avoid this place at all costs

Got food poisiong. Called next day to get my money back and manager told me there is no way because they cook their food to perfection. Poor management and burger wasn't cooked properly.

It took me over 45 minutes to get my order it was only a milkshake and 2 cookies. Terrible customer service 1 star.

The food has really gone down hill at this one horrible never again only Sayer Pa still makes a great real Whopper This place is mediocre hardly any Tom lettuce and onions. Was like a Jr one I ordered a Whopper cheese was slop the sauce was running off onto your hands . Used at least 6 napkin s to eat only half threw it away

Pretty awful place to eat. This place is poorly managed, and it shows in the lack of customer service and cleanliness. Places with drive-thru's keep track of wait times in the drive-thru. This place fakes their times by having an employee drive around over and over again at the end of the day to bring their average wait time down.

The service was terrible. I had to wait over 5 minutes for someone to come to the counter to service me. There was one way to get an employee who was getting an order together, saw me and then ignored me and then disappeared. There was no one else to help at that moment. What really irritated me was that the store was not busy. I was the only one in line.

Service is slow. And didn't ask of you need any thing after getting your order. And very poor at putting food together.

Tried to go throught the drive though, they said to hold on, after listening to the argue with each other for 10 minutes someone gave us attitude saying are you ever going to order and that it is about time, even tough they had asked us to hold on, terrible customer service. Will not be back anytime soon.

Just left after waiting 20 minutes for 6 sandwiches. We were ignored the whole time while everyone was doing nothing.. When I start complaining I was verbally attacked by everyone including the manager then I was threatened to be punched by the cook. I refuse to ever go there again and will be talking to someone corporate.

Time and time again I continue to have bad experiences it either takes forever or they don't give you all your food iv had one decent expirience out of like 5 times I don't think il be returning

Hands down the worst in town. Wait over six minutes in drive thru to even take my order. Get up to pay and worker brings my order and sets it on counter and starts talking with other worker for another five minutes. All the while I continue to wait to pay and get my food. Very poor customer service in my opinion and I won't ever go back even tho it is closer for me. I will go to Elmira from now on!!!

Worst drive through ever. Every single time I go through the drive through it takes at least 20 to 30 minutes. Today was the worst. I had a lady in front of me at the ordering station, she sat there for over 15 minutes and nobody asked her through the speaker if she wanted anything! Another 10 minutes goes by and I decided I'll go to Wendy's next door where their drive through actually runs efficiently... worst drive through EVER!

Waited 15 minutes after ordering in drive thru with no cars before or after us. Expected hot food for what we paid for all of it was cold. Just curious as to how one can be served nasty cold food after waiting that long???? Then when I took it back no actual apology as to why your serving cold food.

Took 30 minutes when there was only 1 car at window and no other vehicles. I figured maybe just a one time thing. It's been the last 6 times I've gone, 4 times I've left after 20+ minutes without even talking. Won't be surprised when it closes. Highly recommend you go anywhere else.

If I could this location zero stars I would. I have never been treated so indifferently in my life. The drive through line had 4 cars waiting to order so we went in,. There was a couple at the counter ordering and that was it. We stepped to the counter when it was our turn and told him the first thing we wanted, he turned away from us without a word, mumbled something and proceeded to leave us standing there while he "waited". For what I don't know and at this point I didn't and don't care. He and the guy working the window walked in circles, not appearing to bag orders or prepare food. I've worked in customer service most of my life and there's no call to pretend ppl don't exist. And if you're busy? Be doing something other than hand holding the guy working drive thru. A comment on why he was refusing to take our order may have changed this review. We did not order from this location. And when we walked out still hungry the line in the drive thru was now 7 cars waiting to order. Rude, incompetent and slow. Way to run a money maker.

Never had a problem at this location until last night. Used a coupon and got several orders. Have done this many times. About 5 minutes into dinner we found a black hair at least 10 inches long which was wound in the burger and hung down out of the burger. We took this burger back to the restaurant and complained. The manager scolded us for using the coupon and said we are costing him money. He decided it was fair to give us 5.00 and change back, no apology or anything! Will be a very long time going back to this locatoon if ever at all.

Only 1 star because you can't give zero. Waited about 10 minutes to place an order. Then an additional 15 for them to serve me cold af sandwiches. Like cold when touching them in the wrapper. Watered down dr pepper and coke. Went through the drive through and after inspecting the food found it was disgusting. Went into the store and the woman was like well I said i was sorry. Lol sorry isn't good enough. Demanded my money back after a hassle to do that and she giving me dirty looks because her and her employees aren't competent enough to at least microwave the stuff so it appeared warm. 🙃 went to the BK in elmira about 10 minutes after this and was treated so much better. I'd recommend going the extra few minutes to the elmira store instead.

I've been to many Burger kings but this restaurant takes the cake. My absolute worst experience at any restaurant I have ever been in. The staff was not only rude but extremely disrespectful. As if they didn't want my business. I have over 30 dollars for a 25 minute wait on food repeating my order 7 times and they still gave me someone elses food. When finally getting our order the food was disgusting fresh rubber onion rings black and gross. My bacon kind burger had no bacon and an absorb amount of grease so that the bad was dripping.. For only haveing 3 cars in the drive through and no one inside absolutely disappointed. No way I will ever go back! Spend your money wisely at mcdonalds kfc or Wendy's as they are right next door.

This is the worst Burger King I have ever been to. I waited in line for 5 minutes(there was no one else in the store) before someone helped me. There was a gentleman that was cleaning tables that told the manager that I was there twice…..the manager still did not come take my order. The manager was a male and had blue hair. The worst customer service I have ever dealt with. This place is disgusting and I will never come here again. I will encourage every person I know to not come to this location.

Food took forever and employers didn’t seem to care. All employees seemed to work at a snails pace. Line was backed up through the front door and many people were sitting at tables waiting for food. Food seemed to be thrown in the bag. Took around an hour to get one meal. I would give it 0 stars but its not possible.

11pm: Tried to order mozzarella sticks, was told they did not have any. Tried to order cheddar tots, was told they did not have any. Try to order a number one meal with onion rings, was told they didn't have any onion rings. This is a nightly occurrence. They then told us to pull around to the parking lot and wait for our food. Don't waste your time here when there is a McDonald's and a KFC across the street and a Wendy's is right next door.

This is worse than fast food. The drive thru is like waiting in a long line at Auschwitz being told you’re going to have some yummy soup, but instead it’s well…. Disappointment. Your best bet is to probably only order one thing from here because that’s as much as the workers can comprehend or handle.

First of all we were the only ones in the drive thru. The rude young girl was very short and obviously annoyed with having to do her job. She tried to make up for it by constantly calling us "honey." She didn't give us our cheesy tots and rolled her eyes when we asked for zesty sauce, which normally comes with onion rings. I'm aware that this is a fast food restaurant but if you're getting paid $15/hour, do tour job and don't be rude.

I tried going through the drive-thru at 8 AM and I waited for about 10 minutes before deciding to just leave when I hear the employee over the speaker asking for my order, so I had to pull back through and get in line behind two cars who I watched get their orders taken, then I sat for another 10 minutes before being told “sorry, we’re closed.” And then I had to wait for the car in front of me to get their food before I could actually leave the drive thru

Food sucked was cold waited in drive thru with no one taking my order for 20 minuets second person in line. Then they took my order messed my order up and just about even the nuggets they gave instead of what I actually ordered were cold, the people that took my order in the drive thru even sighed at me when taking my order wasn’t even a big or annoying order.

The app says store was closed, so you couldn't use any rewards or coupons. Ordered any way paying full price, no straw with drink, I ordered a Jr. Whopper meal asked for cheese, no tomatoes or pickles. I get tomatoes and pickles, no cheese, lettuce or onion. Nor did I recieve or did I get asked if I wanted my receipt.

If i could give this place a zero i would. My boyfriend and i went through the drive thru i ordered an original chicken sandwich off the fryer when i got home the sandwich was hard as a rock. My boyfriend opened his sandwiches and they only had mayo on them after they were ordered normal. Spoke to the manager and she was rude. Never coming back

The worst BK I've ever been too by far. I live in the area so I've been a couple of times, and not only do they forget things (sauce, order of fries small things like that) they can't even make a regular whopper. Fryer oil probably hasn't been changed in months judging by the color of the fries as well. TERRIBLE

For the last month I have come here to eat every time it’s at least 10 minutes to order then another 5 to 10 to get food and for all that time it’s stale cold today I bought the new dragon them meal the bun was rock hard and looked inedible I’m done coming her you take people money and don’t deliver the quality they pay for this store should close and restart with new employees if they can find them no one even wants to work there it’s so damn filthy and management couldn’t manage there way out of a wet paper bag DONT WAIST YOUR MONEY HERE

This burger king is AWFUL. The Health Dept should have an office on site…..

Pulled into drive through. Was told they would be with me in a moment. Then proceeded to talk to other employees coming in to work, and talking about their weekend. Left me sit there 10 minutes while working on the other drive through orders. I left and went to Wendys. No line, great service, and the food was hot, tasty, and fresh. I know places are short staffed all over, but NO excuse to leave a customer just sitting without taking their order for an extended period of time.

Worse experience at a Burger King ever! Drive through was barricaded. I went inside. They forgot my order at the counter. No ice. Floors were sticky. Staff was rude and arguing loudly for the whole time I was there. Finally, when attempting to leave, the front doors were locked. Had to exit out the rear doors. Will definitely not stop at this BK again!

Worse Burger King I’ve been to. Cold food, not fresh

So, here’s my sad story. We go there for lunch today, we wait almost 8 minutes to even place our order, while they are waiting on a DoorDash guy. Then we wait another 5 minutes to get our 2 meals. While we are eating our food, other customers received chicken fries that were gross and customer demanded a refund as they tried to give her chicken nuggets instead. Total chaos the whole time we were there. The food here is consistently wrong and cold. The service is lackluster. The last 3 times we ate here, same results. We will not be returning. The Burger King by big lots in Elmira where the guy got stabbed is by far the better Burger King. Stay away from the one on grand central. You will be disappointed.

Went there on way to work for 1 sandwich, took 3 tries before I actually got what I ordered! Don't go here if your in a rush or want accurate order. Ordered a chicken sandwich and got a wrap, went back ended up with 2 wraps and a rodeo burger, third time I went in and got the correct sandwich. Maybe if people weren't texting on their phones and standing around you'd actually get what you order the FIRST time!

Don't waste your time or money! Offered 2 whoppers got 2 whopper Jr's for the price of 2 whoppers. Ordered mozzarella sticks I got regular fries. Not impressed. Do I have the receipt? No, after asking for it twice was not given one.

Worst bk in Elmira tried ordering manger told us to wait while dealing with customer in front of us they drove off because of her while at speaker to order she was cusing them out and me and my husband and young child could hear everything being said.....AWESOME MANGER RIGHT THERE WILL BE REPORTING TO COPORATE!!!!!!! Negative stars

Sucked. Everytime I'm there, there is an issue of some sort. Wrong food, looooong wait, or "pull around to the front of the store and will will bring your food out." Then it takes 20 minutes. What's the sense of a drivethru? Terrible store.

I already posted about stopping here & the filthy conditions over a year ago. My husband stopped here again on our way home from a motorcycle race. It has not improved! How are they still in business! The drinks area was littered with debris & obviously sticky. I wouldn't dare order a drink. I picked up his burgers which I watched them make so slowly... they had gloves on but for how long & what did they touch? $8 for a Whopper (no fries or drink) with a bonus case of food poisoning thrown in. I was sleeping or I would have stopped him from ordering from this horrible place.

Very disorganized, poorly run BK. Unable to get basic orders correct, they make you wait almost 20 minutes to fix the issue, while at least 3 staff are mumbling around looking absolutely lost. You don't expect 5 star service at a fast food joint, but this was ridiculous. Wendy's is right next door, go there instead.

We’ve always had positive experiences at our Burger King, but tonight was awful! We walked in for an early dinner (about 4:45 pm). Nothing was being cooked or fried; no delicious aroma at all, but our order was in front of us before we even paid! Fries, meats and even buns were cold...as though they had been setting out on the counter for at least a half hour. We ordered the little cheese puffs also, just to try them, but we were given these long skinny cold over fried “fingers” hard and empty inside. The changes they’ve gone through over these past few months have ruined our Burger King. We’ll have to find another place to bring our family for that enjoyable experience we were missing tonight!-

Ordered online never got confirmation food was prepared so when my daughter went to pick it up they couldn't find it. My daughter wasted gas and came home I called and they found it in a bag done an hour ago, when I went to say I didn't want cold food she abruptly told me not to yell at her and it was my fault I didn't pick it up.....the last time I was there my whopper was dry, no wonder they never seem to be as busy as the other places and there is NO CUSTOMER SERVICE!!!!!

Waited almost 20 minutes on my lunch break for a whopper jr and chicken fries whopper jr cold like it just came out of the fridge chicken fries like rubber the owner of this place should be ashamed

Randy Ryder

20 minutes for a burger and chicken fries with one person ahead of me. Speaker was broken. I was asked what sauce I wanted, asked for honey mustard. Was given packs of mustard. Seriously? Is this place that bad?

Cameron Parsons

The restaurant forgot about our food for almost half an hour. Not intensive, they completely thought that they had already made the food. Does not have half the food on the menu? When you order the order, they will not tell you this.

Faith Perry

20 minutes in drive thru only ones for a 6 piece nugget meal.

Tim K

Ordered meal Whopper impossible with onion rings cook to order, then ordered 3 for 7.00 asked for fries to be cooked to order received received the onion rings and the fries cold s to be recooked they took them in the back did absolutely nothing waited a few minutes then came out with the onion rings and french fries with the rest of the order cold still so apparently they do not know what cook to order means very very poor service for Burger King on Grand Central Ave

trekervt

Burnt fish sandwich and chicken nuggets burnt and old fries were cold btw bathrooms need a good cleaning Never again !!

Joseph Boss

Stood at the counter for 10 minutes before anyone took my order. Took another 10 minutes for a burger and fries and still managed to screw it up

Jim McElwee

They Broke Firs Safety Code And Locked Customers Inside. We stopped there while driving to vacation. There were maybe a dozen people eating at tables and like 4 people in line. The Female worker decided it's too busy for the staff to handle and announced she is locking the doors to prevent more people coming in. And if anyone needs to leave, let her know and she will unlock the door to let us out. When I tried to leave- we had to wait a few minutes till she was available to let us out. I told a male employee this is against Fire code, and he said "You wouldn't catch me doing this". Obviously the Female who made the decision is in a higher position, BUT he should probably get her job. I am pretty sure this was against the International Fire Code or National Fire Protection Association (NFPA) 101: Life Safety Code- which requires Free and unobstructed egress: All occupants must be able to exit a building without the use of a key, tool, or special knowledge.

Burnout

The buns on burgers are 4 times thicker than the meat patty which is less than a centimeter thick. The food is just absolutely disgustingly soggy and nauseating. The service is just rude, lazy and condescending yelling their "YOU RULE" catchphrase at the Drive-Thru. If you want good food and good service...go somewhere else!

Samantha Catablan

Came in between the lunch and dinner rush. The manager was trying to keep the staff on task. It was close to change over. She was definitely getting reasonably frustrated. I ordered the new ranch pickle burger, and the fried pickles were overdone and greasy, which is forgivable being a new item. But my husband ordered a whopper with heavy onion and no tomatoes. Instead, he got heavy mustard. The person working read the order back several times. Only after the manager told her several times to come take our order at the counter in the first place. Also, the dining area was freezing cold.

CaitlinKora

Went to this burgerking location because its convienent. My boyfriends son wanted nuggets, he will only eat fast food nuggets. I arrive at 11am, I go inside to place my order as I dont use the app. Not a single employee acknowleged me in the 15 mins I was there. And there were other people who were already waiting. I made the decision to go across the street to mcdonalds and was able to place my order right away and I recived food within 10 mins. The mcdonalds was even bussier then this burger king location... ya'll need to either train people better or work on staffing more people.

Dillon Singerhoff

Food is good but the service sucks. All college kids that are inattentive as hell. I come to this place once or twice a month for a basic meal. I place my order to go every time. The last 5-6 times I’ve been here I either get half of the order that I placed or I end up getting something completely different from what I ordered. I always get their Rodeo King meal and the idiots always try to give me their Rodeo Cheeseburger instead which is the size of a Whopper Jr. I order the meal, sometimes I don’t get it. I pay for it, but I don’t get it. One time I had to argue with the cashier over what I wanted and they insisted that the Rodeo King doesn’t exist when I know it does and I get it every time. Lo and behold I get the sandwich I wanted the next time I went there. I hope that cashier got fired. I constantly have tell the workers OVER AND OVER AGAIN that I want the meal in medium size and they either throw the fries in the bag with no care and they just give me a SMALL drink or they ONLY give me the SMALL drink and tell me to have a good day. I’m not the problematic type but this type of service is garbage. Your workers suck. Get a manager that actually knows how to manage the employees. I won’t be coming back anytime soon. The cashiers can’t even follow simple instructions and the manager doesn’t know how to manage their workers at all. Terrible store. Terrible service

Holly Wilson

Well… it’s fast food. The worker literally stood there without saying hi or anything or what can I get ya? Just really rude. Also… there was a huge knife next to the soda machine. Thank God there wasn’t any kids in the restaurant.