Chick-fil-A

Name: Chick-fil-A
Address: 303 Memorial City Mall Suite 385, Houston, TX 77024, Houston, TX, 77024, US
Telephone: +17134676862
Price range: €€
Rating: 4.5

Chicken · Houston

4.5 · 1,175 reviews Google

Chick-fil-A

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www.chick-fil-a.com

Yelp 3.0 (37) Uber Eats 4.7 (2,000)

About Chick-fil-A

Located in Houston, Chick-fil-A aims to provide a consistently positive dining experience. Customers frequently comment on the exceptional service, noting the staff's attentiveness and willingness to go the extra mile. Even during peak hours, the restaurant is known for its efficiency in managing orders and keeping lines moving. The menu features classic favorites alongside seasonal offerings like the Cloudberry Sunjoy. The fruit bowl is a popular breakfast choice, while the Spicy Chicken Sandwich and waffle fries are often praised for their quality and flavor. Many appreciate the friendly atmosphere and the team's commitment to making each visit special.

What Customers Say About Chick-fil-A

Chick-fil-A in Houston is praised for exceptional, friendly service, with employees going above and beyond. Customers appreciate the fast service despite crowds. Some negative reviews mention inconsistent food quality and missing items in delivery orders.

Popular Dishes

Spicy Chicken Sandwich waffle fries fruit bowl chicken egg and cheese biscuit chicken strips Cloudberry Sunjoy Chick-fil-A sandwich

Best For

Families Quick Bite Solo Dining

Tip: Order using the app to save time, especially during lunch. Be aware that the space can get very crowded.

Frequently asked questions about Chick-fil-A

Chick-fil-A is located at 303 Memorial City Mall Suite 385, Houston, TX 77024, Houston.

Chick-fil-A offers chicken cuisine.

Chick-fil-A has regular opening hours. Check their profile for updated schedules.

The most recommended dishes at Chick-fil-A based on customer reviews are: Spicy Chicken Sandwich, waffle fries, fruit bowl, chicken egg and cheese biscuit, chicken strips.

Chick-fil-A is ideal for families, quick bites, solo dining.

Order using the app to save time, especially during lunch. Be aware that the space can get very crowded.

1,175

Reviews

Chick-fil-A Houston Reviews

4.5

1,173

5★

71%

4★

16%

3★

2★

1★

Reviews (22)

Zachary R. Rodriguez

I always enjoyed a good chicken sandwich and this one has the fresh stuff!! And also they are like the 5th location to be so kind to me and my brother! ❣️

Mark&Sandee Royalty

We love the spicy chicken. It's a new fav.

Melody Cooper

Grandsons favorite place to grab something to eat on the run.

Elijah Carter

Five stars for the perfect meal! My classic Chick-fil-A sandwich was fresh and flavorful. The entire team was on point today; service was both remarkably fast and genuinely professional. Thank you!

Carla Benavides

I went into redeem my birthday treat and everybody there was so kind and wished me a happy birthday. To my surprise, when I opened my bag of food, there was a handwritten note with a free meal card to celebrate my birthday. Such awesome customer service and I will be returning soon!

Brian Newman

Christian provided excellent service and the food was just what we needed before an 18 hour drive. We really appreciate his hospitality and couldn’t recommend this location enough.

K B

This place deserves your business, these are the nicest people I have ever met at a fast food chain. They noticed I had walked over from the hospital, they were very kind with their gesture.

Skyla Russell

You will never find better service. Sitting in the food court and an employee (Janely, hope I spelled it right) in her free time asked how I was doing and offered to get me a refill. My tired feet appreciates this greatly. Again, will never find better service in a Mall.

A. Hill Acosta

We were in the mall at 8:00 in the morning we had some business at Target pick up a prescription or something Chick-fil-A was open at 8:00 a.m. they saw sitting out there a few minutes so they even opened the gate so we could get some food really really cool Chick-fil-A is getting expensive though $15 for two biscuits but that's not their fault The biscuits were good The lemonade was great

Joseph Down

Great service from Jeff today! Overall, this spot tends to be very crowded, but they still manage to keep the line moving quickly. The wait time for food is not bad except there's nowhere really to stand. Unfortunately, the designers of this space did not leave enough room for the massive crowds that Chick-fil-A draws. So if you're claustrophobic, this is not the place for you! Also expect to have to push your way through people to do things like refill your drink.

Richard T

I probably come here too often as Alan on tne team recognises me and brings me my order withput asking my name. It is hard to get better service than that, especially as I order from the app before leaving my desk at Lunch.

Destiny Etienne

Ordered breakfast before going shopping. They had a line but servers were quick at taking and packing orders. The fruit bowl was really good. This is one of the best fast food place I’ve tried in the area. Presentation of the food is always great and the taste never disappoints.

Damion Garcia

If I could give service more then 5 stars I would they be doing the most. they go outside of their area to check on people see if they need refills or anything they're just so nice and over the top. they're always super friendly and kind. It makes sense why they don't have many low reviews.

Lauri B

Chick-fil-A never disappoints and this one is no exception. The service is great, food is fresh and always high quality. The seasonal Cloudberry Sunjoy is like a sweet tart ice tea. Delicious! Available today, April 25, 2022. So so good!

Hitomi G

The food and the service are generally good here. Had a good experience today, too.

Chris Littrell

Holy smokes! This was my first Chick-fil-A and it didn't disappoint. Very busy, however the staff were friendly and efficient. The food (Spicy Chicken Sandwich) looked good and tasted good. The waffle fries were fresh. We need this restaurant in Kennewick, Washington!

MR. C

On this particular day our breakfast was ok. The tater tots were extremely greasy and tasted alot like oil...as if they sat in the oil to long. My chicken egg and cheese biscuit was way to dry. It was so dry that the top portion of the biscuit was very cracked and I was unable to pick it up to take a bite so I just ate the chicken. The service was good but I want to say this. There is a chicken egg cheese meal so there is no need to charge the customer .70 cents for the egg and .30 cents for the cheese.

Baby Girl

poor customer service. they let people skip the line and they dont enforce people standing in a line for pick up

Victor Ly

Every time I order for delivery, they’re missing an item. I called to complain and they told me to call DoorDash, which is impossible and very hard to find a Customer Service DoorDash number. This is ridiculous. I should be enjoying my food, not to worry about calling DoorDash. Why don’t they train their employees to put in all of their customers order correctly.

Isaiah Castellon Terrazas

Bad customer service, the chicken strips make me sick almost everytime I eat them! The atmosphere is chaotic and not in a good way. There are few genuinely kind faces and people there the few times I go now.

Gary Conner

Food was old and cold fries were hard and old this place has terrible employees and they have a bad attitude. I will not eat here again this place has gone down hill. Throw away your old fries don't give them to your valuable customers because I won't return. Why do you sell old fries. Just throw them out. My last time here

John Beasley

Ever since they changed the chicken portion size to be able to serve their customers faster. Food quality has gone downhill. Also their sandwiches don't taste hot and fresh anymore. Come to think of it, none of their food taste hot and fresh anymore.