Lance Foxx

I tried the new Smash Double. I liked it, definitely hit the spot. The chicken bites were kind of a miss for me, though. Too much breading, I think. The chicken itself was good and was piping hot, but the breading was a bit thick and hard. I had a vanilla shake with my meal. That was another plus side item, very enjoyable. The employee at the moment window was on top of their game too. There was a car in front of the window, but the employee stepped out through a side door to get my shake to me early. That was very much appreciated. By the way, you can see a glimpse of the Astrodome from the drive-thru!

The shakes are good the food is OK. I always want my tots well done but they are always under done . The customer service is also good .

The shakes are good the food is OK. I always want my tots well done but they are always under done . The customer service is also good .

The shakes are good the food is OK. I always want my tots well done but they are always under done . The customer service is also good .

Roy Bass

Parked and ordered and they could not understand what Extreme Tots were. So they sent out an employee to ask us what we were saying. When they arrived and asked us, we said Extreme Tots. He said okay and walked off, then they sent out pickle spiced tots. So no cheese, no jalapeños, no cheese, no sour cream and no chili. I get it, it is an off menu item but don't say you understand but don't and send out something else. We were in a hurry and did not have time to stop more go back. It was just dissappointing.

The Unlikely Couple

This location gets extremely busy during lunchtime 😳 I am not sure why, but the stalls are very tight. I see why so many people opt for the drive thru. At this particular location, my order took a long longer to arrive than others. Also, the woman who brought me my food looked very depressed and/or burnt out. She said, 'Maam,' extended the tray to my window, and walked away. I wonder what was wrong 🤔 The food was still hot and tasty.

+4

It's pointless to purchase any large side items like fries/tot or onion rings. They will still fill it halfway up. Can't risk asking them to fix it because you don't want anything unethical to happen to your food.

Brian Beltran

Is sonic good? Course not. However, after a good hang out it feels like 5 stars. Don’t order the hot dog cuz is bad. Better order a burger with some greasy fries or Onion rings which are good. Atmospheres is great because is inside your car. 2 stars but I will continue to come to Sonic. 🔥

First of all zero stars.Second when I went through the drive thru the employee could not hear and left from time to time and it wasn't even busy and then when we got to the window the employee droppe…

Sonic is so bad. i literally got a 10th of a pound of meat out of a two pattys. The service terrible it took 25 minutes for three burgers. It had broken stalls causing my eyes to end up hurting. …

Sonic is so bad. i literally got a 10th of a pound of meat out of a two pattys. The service terrible it took 25 minutes for three burgers. It had broken stalls causing my eyes to end up hurting. I …

Sonic is so bad. i literally got a 10th of a pound of meat out of a two pattys. The service terrible it took 25 minutes for three burgers. It had broken stalls causing my eyes to end up hurting. I …

Food is suck. Order drive-in today for burger, cheese tater tot, hot dog and Onion rings in evening. They gave me a burned Onion Rings like this and they don't care what they served. Not recommende…

Ordered a Route 66 ocean water and the drink was 99% ice and 1% drink. Three sips and all I had leftover was ice

The first visit was okay, but I assume the person in front of us had to wait a while because they drove off before they got their order. The second time we had ordered 4 drinks through the app, got…

The first visit was okay, but I assume the person in front of us had to wait a while because they drove off before they got their order. The second time we had ordered 4 drinks through the app, got…

They play too damn much at this Sonic! I went to the drive thru. I asked if they had change for $100 and they said yes. The guy came to my car and took the money. By the time I got to the window, a…

Have been waiting for an hour for two drinks. Terrible service. Do not come to this location.

Have been waiting for an hour for two drinks. Terrible service. Do not come to this location.

I pulled up to a stall, because the app allows you to check in at one and I let them know I was there. I waited a few mins probably about 10-15 mins just to get my shakes (2 of them) and they came …

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it will…

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it …

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it will…

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it will…

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it will…

Gross, awful, disgusting! The fries were burned. The burger was nasty. Don’t waste your money. There is a Target in the parking lot behind Sonic. Just opt for a soda and a bag and chips and it will…

i’ve never gotten the correct order from this sonic. this is houston, don’t waste your time. find another one five minutes away. just to share my latest experience: i’ve ordered a certain master blast three times now, because i want to try it. it’s been wrong every time, and this is what they gave me this time, i haven’t touched it and i’ve been away from the drive through maybe 10 minutes max

Nomi Malone

Presentation is everything the hotdog was cold. It wasn’t warm It wasn’t hot as if they picked it up with their hands and just threw it together. Something was not right with this hot dog, drinks, and tattooed I wish you have gotten a full refund buy at your own risk. We was not offered any ketchup, no mustard, no napkins. Shameful

+8

Mark-Joseph Leon

It’s currently 11:36 pm. Myself, my friend in their car, and 2 strangers all pulled to the kiosk to order and were told they only do drive thru at night. We go through and get our drinks to sit outside. One white lady pulls up to a kiosk and has her items delivered outside while the rest of us are told to go to the drive thru. I never throw the racist card around but this kinda makes me wonder.

Abdullah AlHarami

I went to buy milkshakes today. The staff does not know English very well and used bad tone while speaking. When the manager noticed the argue, she intervene. I told her to hire nice people and train them properly before letting them interact with customers.

Takiya Jarnagin

I like sonic however this location literally ruins it for me everytime . I’m not sure who makes the pickle fries but they’re never crispy like the other locations lol. That’s not why this location gets a low rating from me though! It’s the service . . And it’s almost always the night shift that’s on the more rude side.

Donald Thomas

Review of Sonic – 8504 Main Street, Houston, TX 77025 Date/Time of Visit: August 17, 2025 – around 3:00 p.m. I intentionally waited several days before writing this review to ensure I wasn’t just reacting emotionally in the moment, but instead fully evaluating the totality of my visit. Unfortunately, even with that reflection, I still feel strongly that my experience at this Sonic was one where I was profoundly devalued as a customer, all over a $7 charge. For the past two months, I’ve been ordering the same drink every Sunday without issue: a large watermelon cream slush. Since the watermelon slush isn’t in the app, I place an order for a large watermelon freeze with two sweet cream add-ons, and when I arrive, I clarify at the speaker that it’s intended to be a watermelon cream slush. Both this location and the Stafford location have consistently honored this, and it has always qualified for Happy Hour pricing. This visit, however, was entirely different. After pre-ordering, a female manager in a black shirt approached and told me I would need to pay an additional $7 because I had “two drinks” and did not qualify for Happy Hour. I asked for clarification, explaining that this exact order had been processed at this very same location multiple times before. Instead of a conversation, I was repeatedly told I was “incorrect” despite the fact that the gentleman working right behind her at the window had fulfilled this same order for me over the past several weeks. In that moment, I wasn’t just inconvenienced. I felt belittled, dismissed, and, quite frankly, called a liar. All for $7. To avoid confrontation and holding up the line, I reluctantly handed over my card and paid the extra $7.08 on top of an already $56 order. Her only “solution” was to ask if I wanted a refund but to me, good customer service is not simply offering to give money back. It’s about valuing the customer, listening, and finding a way to make things right. That never happened here. The final frustration came when I looked at the receipt and saw I was charged for four sweet cream add-ons instead of two. When I questioned it, I was told that’s just how she had to ring it up to “make it correct.” At that point, it felt less like resolution and more like being forced into a corner with no regard for how it made me feel as a customer. This isn’t the first time I’ve raised concerns with Sonic either. In the past, I’ve requested phone calls and received them from local restaurant managers but unfortunately, nothing meaningful was ever done with the feedback. In fact, I’ve sometimes noticed worse treatment on future visits after voicing concerns, which only adds to the disappointment. To be clear, this experience will not discourage me from visiting Sonic. Sonic has always been a good pastime and something I enjoy. But it is noted, and expected at this point, that action or lack of action from management may continue. Even so, I think it’s important that these concerns are voiced and documented. I’ve always viewed Sonic as a place that appreciates its regulars. But this experience made me feel like I didn’t matter, that my loyalty, consistency, and prior history with this order counted for nothing. To be made to feel devalued, dismissed, and accused of being dishonest over a $7 discrepancy is not just disappointing, it’s disheartening.

Alicia Bryant

10/10 would not recommend. Wait was crazy even with ordering ahead in the app wait was 30+ minutes for a single coney fry and slush. Then didn’t get what I paid for extra chili is 1.00 this wiener is dryyyyyy so yeah. Won’t give in to that craving again.

Kevin Wang

This location is nothing but consistent…consistently bad. Whenever I order here, it’s always an adventure of what items I’m actually going to get and what are on those items. E.g., ordered a couple cheeseburgers with veggies and got regular hamburgers with neither veggies nor cheese

Marcus Stewart

ok service, though I received the wrong order , I can never come here and get a decent order, geeees, I've tried multiple time and get the same result hoping something will change. nope busy or slow, my food is consistently sloppy and or cold.....sooo frustrating.....agh This was suppose to be the double queso smasher, i could only image how unsanitary this place is, not worth $13, #horrible @sonic

Kennede Wagner

Update : I called back and spoke with the General Manager Enrique and wow 😮 I was able to express my issue and had such GREAT customer service and said he would handle and remake our food over! and will upSIZE everything!! Great attitude! We asked for fresh food ! We got food that was literally cooked in old grease! I called the place a total of 10 plus times to get someone on the line to speak with about resolving this issue. They answered the phone and hung up, kept the phone off the hook so they didn’t have to answer! So I just called the corporate line and will be speaking to the manager about this issue! This sonic will not get another penny out of me!

Mannn Mann

Dude I’m super disgusted with this location!!!!!!! I received a slush that had a bug in it. The hot dog did not have any chili / cheese on it which I paid extra for!!!!!! The hotdog was broken. Like dude this ridiculous!!!! I will be contacting cooperate.

Jose Luna

Waited in the middle for 15 minutes just for shakes and then when they get here it’s both of the shakes we ordered mixed together? (Yellow batter shake and chocolate banana shake) we’ve been here multiple times and they can never get the orders right and you don’t wanna send it back because you feel as if it’ll come back with spit or purposely messed up. Don’t waste your time here