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Sonic
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Sonic

Burger · Itasca

3.9 · 706 reviews Google
locations.sonicdrivein.com

About Sonic

En Sonic, te invitamos a revivir la auténtica experiencia americana con nuestras deliciosas hamburguesas y patatas fritas, servidas con ese toque retro que nos caracteriza. Sumérgete en el ambiente de los autocines clásicos y disfruta de un bocado rápido y sabroso. ¡Te esperamos en Itasca para compa...

En Sonic, te invitamos a revivir la auténtica experiencia americana con nuestras deliciosas hamburguesas y patatas fritas, servidas con ese toque retro que nos caracteriza. Sumérgete en el ambiente de los autocines clásicos y disfruta de un bocado rápido y sabroso. ¡Te esperamos en Itasca para compartir momentos inolvidables!

What Customers Say About Sonic

Sonic in Itasca receives high praise for exceptional customer service, particularly from employees like Abigail, Mercy, Rosa and Dwayne. Customers consistently highlight their friendliness and efficiency. However, some negative reviews mention order inaccuracies, long wait times, and rude service from certain staff members.

Popular Dishes

Blue Raspberry shake fries pretzel dr pepper breakfast sandwich egg bacon on Texas toast chicken sandwich sundae

Best For

Quick Bite Casual Families Tourists

Tip: Visit during weekday mornings for the best customer service, particularly through the drive-thru.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual

What to see nearby

Itasca Railroad Depot
Heritage
A 815m

Itasca Railroad Depot

edificio

View details

Data from Wikidata

Frequently asked questions about Sonic

Sonic is located at 1204 E Main St, Itasca, TX 76055, Itasca.
Sonic offers burger cuisine.
Sonic has regular opening hours. Check their profile for updated schedules.
Sonic offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Sonic based on customer reviews are: Blue Raspberry shake, fries, pretzel, dr pepper, breakfast sandwich egg bacon on Texas toast.
Sonic is ideal for quick bites, casual dining, families, tourists.
Sonic in Itasca receives high praise for exceptional customer service, particularly from employees like Abigail, Mercy, Rosa and Dwayne. Customers consistently highlight their friendliness and efficiency. However, some negative reviews mention order inaccuracies, long wait times, and rude service from certain staff members.
Visit during weekday mornings for the best customer service, particularly through the drive-thru.
706
Reviews

Sonic Itasca Reviews

3.9
706
5★
47%
4★
21%
3★
14%
2★
7%
1★
11%
Reviews (21)
m
marco morales

Monisha was very friendly. Sonic rocks! Dog park was a plus! Thank ya'll!

Samantha Williams
Samantha Williams

I went up there to get a pretzel and a dr pepper and rosa served me and had the best attitude ever and was absolutely sweet to me i will be coming back up there!

Adriana Saldana
Adriana Saldana

It was an excellent experience eating at this place, the food was hot and fresh. Rosa was really professional and friendly. I would definitely go back to this place.

Leticia Gonzales
Leticia Gonzales

I always have the best customer service in the mornings during the weekdays, from Mercy! I got through the drive thru, and always get my drinks quickly!

Rebecca Villarreal
Rebecca Villarreal

Mercy is the best! She works very hard and always has a smile on her face! Best customer service 🩷

John Rangel
John Rangel

Mercy might be the nicest woman I ever met in my life. She has amazing customer service and I cannot simply say enough great things about her.. truly is the best in the world

Archie Wright
Archie Wright

The best Sonic I've been too in a long time. They take time to make sure the orders are put together properly where most Sonic restaurants rush and give you bad food.

Sherri Henry
Sherri Henry

My sisters and I were on a road trip to visit our mother's gravesite for her birthday and we stopped at this Sonic so my little niece could get her regular Blue Raspberry shake and fries. When I say the customer service at this place was the best I have seen in a long time. The young lady at the window was super sweet and made the best Pickle Slush ever. The mozzarella sticks were so fresh and delicious! The manager even gave my little niece a lil toy for no reason. Hands down a great place to stop for food with great people and energy. We appreciate you guys. Thanks!

Teresa Henry
Teresa Henry

My sister and my daughter and I were headed out of town. Daughter wanted Sonic we passed 3 sonic locations on the way over. Stopped here and had the best service. The young lady in the drive thru was a sweet as can be and the manger on shift was so nice 😊 . The food was on point cooked perfect and the new pickle 🥒 drink is amazing!! Thanks again !

Natalia Gomez
Natalia Gomez

Abby's customer service was fantastic! She is so sweet and friendly. I'm just passing through on my way back home, and she was my carhop for both of my visits. I made sure to stop back at this one because of the service I received the first time.

jocelyn cisneros
jocelyn cisneros

Abigail consistently provides excellent service with a positive attitude. They are efficient, accurate, and always willing to go the extra mile to ensure customer satisfaction.

David Zappa
David Zappa

Dwayne is an exceptional employee. I operate a restaurant and his customer service ability is exceptional. I have never been to a gas station location of any brand and been so impressed. I can tell from the front how he has an incredible sense of how to operate a food service business. Whoever runs this operation should be grateful they have this guy.... Unbelievable

Tresa Heath
Tresa Heath

This new Sonic is in a great location. It is very clean and has a good crew. Nico made me, far and away the best sundae I have had in almost 2 decades from Sonic. They were extremely patient, accommodating and friendly. Our satisfaction was honestly important to them. This Sonic is located inside of a shell station and even has a dog park with picnic tables. I travel through this area often so it is refreshing to have a quality convenient place to make a pit stop for gas and food.

Nate
Nate

The new GM Henry is on point. There’s an assistant manager there named Mercy and she’s rude. I gave her a $10 tip and my drinks were still made wrong.

Cheese Nachos
Cheese Nachos

Lily at the register is terrible. I understand it’s probably her first job but if you don’t wanna talk to customers don’t be in customer service. She walked past me too many times to count while my order was already done on the counter just waiting for her to grab it. Otherwise this location is alright. They never put your sauces in with your order tho so always ask and double check. Just like this time with lily who just hates her life.

Ed Stuard
Ed Stuard

5dec24 Thurs 330pm I ordered a breakfast sandwich egg bacon on Texas toast. AWFUL! Worst ever! The bread was regular bread and they burned it! The egg was about 1/2 of one egg, it had 4 tiny pieces of dried burnt bacon. Omigoodness, terrible. I hadn't eaten in nearly 24 hours and was hungry. Yet even then I could eat only a few bites of this trash. Now the service was very good. A pleasant friendly and efficient lady waited on me. While I waited, I observed her working like crazy! Well done, Miss with the strawberry blond hair.

Justin Bledsoe
Justin Bledsoe

Worst experience ever stood in line for 10 minutes before anyone got my order and yet the food was cold. All together waited 35 mins for the nasty food I have gotten

Bryan Grimes
Bryan Grimes

8:18 on a Sunday morning. After sitting in the drive thru for several minutes with no response, I pulled around and went inside to the counter. After a couple of minutes, a lone worker came out of the kitchen area and told me nobody else was there and he did not know how to work the register.

Hector Santos
Hector Santos

Horrible customer service by a young lady named Abigail. From the beginning her attitude was horrible I don’t understand why people work in a restaurant and don’t know how to provide proper customer service. She took our order and it didn’t come out right. We told her it was wrong and she acted as if we were stupid. Instead of working on correcting our order when she took it back she proceeded to finish eating whatever she was eating. We had to wait in the drive through as she finished her meal before she corrected our order. Just horrible customer service. Ended up driving away without our order.

JustaSqueeze
JustaSqueeze

Not sure what takes over 30 minutes for one chicken sandwich, I ordered at 5:30 and left at past 6:00 with no sandwich, didn’t bother for a refund, he told me it would be 6 minute wait, I went inside because nobody answered the intercom, horrible attitudes from most of them, a few nice ones. I sat down in the dining area and was the only person in there, assuming they are busy doing drugs or something, the tables were very dirty and there were a LOT of flies. I saw another lady complaining and stormed out, should’ve left when she did. Even when I go get a bag of ice from the drive thru, it takes waayyy to long, don’t go here

Kay Farquhar
Kay Farquhar

So nice to see that nothing has changed after all this time. You still can’t get orders right. If you can’t get orders correct from the drive through then get rid of it. I am still so disappointed with your service. Orders constantly wrong. Not able to make sandwiches with a mess while ordering because they are saturated with whatever dressing is on them. I have no clue what your problem is.

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About Sonic

How to get there

1204 E Main St, Itasca, TX 76055

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Highlights

💬
Many Reviews
706 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
6AM-11PM
Rating
3.9/5
💬 Reviews
706
💰 Price Level
$
📞 Phone
+1 254-687-9256
🌐 Website
www.sonicdrivein.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

1204 E Main St, Itasca, TX 76055

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Weather
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Itasca Railroad Depot Heritage

historic place in Itasca, Hill County, Texas

A 815m
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