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Church's Chicken
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Jacksonville

Church's Chicken

★★★★ 4.1 · 100 reseñas

En Church's Chicken Jacksonville, te damos la bienvenida a un sabor auténtico del sur con nuestro crujiente pollo frito, deliciosos sándwiches y acompañamientos llenos de sabor. Con una tradición de calidad y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia ráp...

Church's Chicken

Chicken · Jacksonville

4.1 · 873 reviews Google
Yelp 3.0 (29) TripAdvisor 4.0 (5) Uber Eats 4.5 (500)

About Church's Chicken

En Church's Chicken Jacksonville, te damos la bienvenida a un sabor auténtico del sur con nuestro crujiente pollo frito, deliciosos sándwiches y acompañamientos llenos de sabor. Con una tradición de calidad y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia rápida y sabrosa que te...

En Church's Chicken Jacksonville, te damos la bienvenida a un sabor auténtico del sur con nuestro crujiente pollo frito, deliciosos sándwiches y acompañamientos llenos de sabor. Con una tradición de calidad y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia rápida y sabrosa que te hará sentir como en casa. ¡Ven a disfrutar de la verdadera esencia del pollo frito!

What Customers Say About Church's Chicken

Church's Chicken in Jacksonville receives praise for its fresh, hot food and friendly staff, especially the manager. However, some customers report long wait times and inconsistent food quality, particularly with bland chicken and poorly made mac and cheese.

Popular Dishes

chicken (7) fries (3) Mac and cheese biscuits chicken tenders (3) honey biscuit spicy chicken sandwich fried okra

Best For

Quick Bite Casual Families

Tip: Be prepared for a potential wait, but the hot and fresh chicken might be worth it. Consider avoiding the mac and cheese.

Features

🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner
🎯 Casual 🤫 Quiet Trendy 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Church's Chicken

Church's Chicken is located at 244 S Marine Blvd, Jacksonville, NC 28540, Jacksonville.
Church's Chicken offers chicken cuisine.
Church's Chicken has regular opening hours. Check their profile for updated schedules.
Church's Chicken offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Church's Chicken based on customer reviews are: chicken, fries, Mac and cheese, biscuits, chicken tenders.
Church's Chicken is ideal for quick bites, casual dining, families.
Church's Chicken in Jacksonville receives praise for its fresh, hot food and friendly staff, especially the manager. However, some customers report long wait times and inconsistent food quality, particularly with bland chicken and poorly made mac and cheese.
Be prepared for a potential wait, but the hot and fresh chicken might be worth it. Consider avoiding the mac and cheese.
873
Reviews

Church's Chicken Jacksonville Reviews

4.1
873
5★
58%
4★
19%
3★
9%
2★
5%
1★
9%
Reviews (100)
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Kt Dg

I've traveled a lot, this is by far the best Church's chicken across all of the lower states in the untied states! The chicken taste the best for fried chicken. Be prepared for a wait for the freshest and hottest chicken, worth any wait! Always polite and friendly! The tea, potatoes and biscuits are top too! I truly miss this Church's and one day will return. Highly highly recommend.

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DeGina Nicole Hembree

We arrived 15 minutes before closing and had a rather large and custom order. The staff was very accommodating and friendly. The chicken was hot and fresh. Everything was as ordered and delicious! Highly recommend this place!

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Sharon Hampton

First time eating at Church's it will not be my last. Chicken was cooked to perfection, mac & cheese is on point. Biscuit mouth watering, and service was amazing. Jalapeno cheese bombers are delicious but be prepared to have your drink in hand.

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Belinda Jacobs

Great restaurant definitely worth the drive. Was not disappointed at all. Great staff and management.

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Peggy Ross

The restaurant was clean, employees greeted us, the food and service was great and they even asked how the food was for us as we were leaving. First time time in a long time my family and I have ENJOYED a quick bite to eat.

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Brandy Comer

It was pretty quick and the lady working the drive thru.....I wish I had gotten her name....was SO pleasant. It is such a nice change and makes it a nice experience when the employees somewhere aren't just miserable with their jobs and rude or indifferent. Yall need to give that lady a raise!

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robin thomas

Fresh and hot just like how I like it

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Alllison Cordeiro

Absolutely the best churches chicken I been too !! Customer service was caring and the food was hot. 10/10

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Mark Anderson

It's a small establishment, sort of like a convenience store that used to be a gas station. The food is amazing for the price, not as expensive as Popeyes. The staff are very polite so don't let the appearance of the outside foll you, there's no shortage of quality here. I highly recommend checking this place out.

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Krishna Chetty

Their spicy chicken is the best, where its just thigh or leg piece or sandwich. This place is not at the best location in Jacksonville but gotto say, the place seems renovated and its very clean and neat inside. The food always tasted fresh and great and service has been great too. The next closest location is in Wilmington and its on that strecth of market street you better not drive to so what we have in Jacksonville is pretty good. And by the way, Texas Chicken is extremely underrated compared to Popeyes and Chickfila and it is as good as any of them, I would say even better in some regards.

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John Barnes

Came from Bath ,North Carolina I really love Church's Chicken it's so delicious 10+we need one in Belhaven,North Carolina or Greenville North Carolina we all love great chicken and churches has great chicken and chicken wings and its military friendly 😎🤟🇱🇷🇱🇷🇱🇷🇱🇷🇱🇷💝

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Shalunda Anderson

I love churches chicken. The food is always fresh when I order to go. And the staff is very friendly

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Chris St.Pierre

Charles is the best, always friendly and quick service and OMG, the best fried chicken for miles around. Fresh fresh and juicy.

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Chelsea Johnson

I'm so glad to have this restaurant in the area. It is so nice to be able to stop in when I don't feel like cooking and get fresh food with a smile! KUDOS for the consistent friendly customer service and hot, fresh food! 😊

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Teresa Blackwelder

Very good food and service, be sure to go after 12 noon if you want to get the corn on the cob, they told me that's when it's ready

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Greg James

I haven't had Church's Chicken for over 30 years. The relatively new location in Jacksonville was on my way to work. I decided to give it a try. It was amazing. Biscuits are perfect. They just came out of the oven. They were hot and fresh. The mashed potatoes and gravy have a nice texture and flavor. The fried chicken breast and drum were crispy on the outside and moist and hot on the inside. The lobby is clean and the staff have me a warm greeting. Awesome experience!

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Eph Bee

This is a great chicken joint. The employees are wonderful people and they're hustling every time I've been there. I actually prefer to go inside vs drive through just to interact with them. Their cole slaw is the best I've had in J'ville.

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Mz. Lilo Switch

Everything is great when you go inside and place your order. Don't do the drive thru. I went three times drive-thru and got my order wrong. Other than that the signature hot sauce is great if you are spicy person

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John Pesackis

I stop here to use the Tesla Superchargers and get something to eat. It’s very clean and the service is excellent.

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Terrell Dismuke Jr.

All of my food was hot and fresh. It was my first time going there however it won't be my last 😁 . I loved the chicken tenders and fries. There sweet tea is not the best in town but it is good. I was convinced to try them out and it was an awesome experience 😎👏🏽👍🏽😁!!!

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ANGEL L. Lopez

Family Meal Option, To Include Liver & Gizzards That Are Cooked Upon Order. Always Delicious 😋😋😋

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TiredPotato

Usually whenever I order I NEVER have problems But for some reason tonight, my soda was the carbonated water and not sprite. Still, I'm happy I was able to get my meal. Doordash screwed me over and you don't know how happy I was to find out that you guys deliver to Richlands

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Danielle Williams

This churches chicken seems wierd in passing but if you stop by and eat it's actually amazing. I would mark it as a hidden gem. They have more than just food to offer as well which I find to be small town kindness and quaint. The staff here are so amazing they really go the extra mile for customer service satisfaction and honestly what else could anyone ask for but to be treated like kings and queens. It's just amazing.

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Charles Harmon

Full size chicken tenders! Always hot, and great tasting menu. Staff is efficient, and courteous. Chicken livers and gizzards coming soon to this location. I am spoiled to my Texas Churches chicken, and this one is great.

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Dave Conley

Great place for chicken they have spicy chicken strips and i think their honey glazed biscuits r better than Bo Jangles

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Jacqueline Johnson

I think that the dining area should be bigger, other than that, the food was good.

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Pooh Luver

1st time going here and was totally pleased with everything! I went through drive thru and easily ordered my food. It was prepared quickly and the young lady at the pickup window was kind and friendly. I was very pleased at how my food tasted. Chicken was crispy, not greasy & the okra was done perfectly also. Would highly recommended this location based on my experience today. A+

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Tina Hand

I have heard that Churches has a reputation for not being very clean. That is not the case for the Jacksonville NC store. The staff is wonderful and the food is heaven sent (pun intended).

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The One

The BEST honey biscuits. The BEST flavor on chicken.. mild Spice. The BEST French fries. I LOVE TEXAS. I missed Williams Chicken in Funky Town.

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Ken May

We have long been KFC fans, but thought we'd broaden our horizons. We are glad we did. Chicken was very tasty. Corn and cole slaw on the side were great as well. Counter service was patient and polite. Order was ready in minutes. We will definitely try them again!

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Amanda Taylor-Edwards

I throughly enjoyed eating here. My food was hot, it was fresh, it tasted better than any of the other chicken places in this area. Most of all it was clean. I saw employees washing their hands. Everyone was smiling they were happy they were being appreciated and they were extremely friendly. They provided everything we asked for. Well staffed. I was greeted as soon as I entered and I was greeted as soon as I left with thanks and please come back. This church's chicken is such a major upgrade to the one that was on bell fork Rd. They may be owned by same person I don't know . I just know that I loved it. Thank you guys for the wonderful experience and the great food..

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Theopilus

The manager Jermaine working today, was calm, cool and collective. He controlled his team well, was mentoring and was sending his team to check on customers waiting in “Car 1 pull up” drive thru on what they were waiting on. He kept everyone informed. I’ve worked fast food for a while. This guy is legit and his team did not only work for a paycheck, they were mission focused to ensure 100% satisfaction! Thank you Church’s team! It’s been 8 years since I had some and I’m thankful.

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Cat Mom

The staff was very nice, our order took a little bit to get but the lady was so sweet that she gave us extra tenders on our order because we had to wait a little longer, the food was excellent as always and the store was naturally clean...best chicken in the state😊

gail hrynio
gail hrynio

This is the cleanest fast food restaurant. The staff is friendly, service is fast and food is excellent.

Kenneth Ray Lawson
Kenneth Ray Lawson

Great hot food. Great customer service. Very polite wait staff. Clean tables. We'll go again.

Kristen Walker (Taurusvibez)
Kristen Walker (Taurusvibez)

I have lived in Jacksonville for 8 years, but never tried Church's. I'm from Wilmington and had tried the one there maybe 3 times, and it was disgusting each time. Greasy balls of salty mush. I am so glad I decided to give this place a try today, despite the somewhat mixed reviews. I went inside and was immediately greeted my the nice young woman behind the counter. Forgot to ask her name but, she was tall and slender. I had a couple questions and she answered pleasantly. Two more orders came in behind me and she was very pleasant and professional with them as well. Those working behind her and at drive thru seemed pleasant as well. The restaurant itself was nice and clean. The chicken was amazing! Fresh and well seasoned. I find most places "spicy" chicken isn't all that spicy, but there's was just right 😋. I also ordered gizzard, which were also tasty. The biscuit they came with was fresh and soft. I don't think the time I waited for my food was unreasonable and she kept me updated on what she was waiting for. I didn't try any sides, but I will return!

Darlene White
Darlene White

This newly built Church's Chicken on Marine Boulevard in Jacksonville,NC, is great. I went through the drive thru. The food was hot and served quickly. The people taking the order and handing it over were polite. My order was correct and packed with care. The flavor of the food was great. The fries taste fresh and bagged separately. The honey biscuits were soft and tasty. The coleslaw was fresh and good. Chicken pieces were a nice size and cooked golden brown.

Crystal B
Crystal B

This place was busy in a good way! Our food was very fresh and delicious. The gentleman in the sweater vest (manager?) was very kind, smiling to everyone and making sure everything was taken care of. I haven’t seen that type of customer service in a long time!

Jody Hawley
Jody Hawley

Every single time I stop in I am greeted with an honest smile & always feel very welcome. This is exactly what the genuine pleasure of a convenience store is meant to be. Theres 110% customer service that the employees always offer; that makes ya feel great & never end up forgetting something that ya really needed & forgot to get while you were there because of all the different frustrating distractions like a number of other gas station/convenience stores often have. **PLUS there's a DRIVE THRU WINDOW for the Church's Chicken Restaurant thats inside the store (which also has a little dining area with 10-15 seats & tables

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lawrence hamilton

Would have given a 5 but was not able to get spicie hot. Could only do regular. However every piece was cooked to perfection looked like the photo. I was Impressed!! We will be back.

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alan ennis

So I've been in Jacksonville for a few years and I have never eaten here before. Wow it was awesome. The people who were working were so nice and friendly. The chicken was so juicy and delicious. Need I saw the biscuits are super awesome. I'll definitely be going back.

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Simone M

Would give 5 stars, but without fail, they miss something in my order. Wouldn't be too bad if I lived closer than 1.5hrs away. Always a sweet staff and fresh food!

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Carin McGarvey

Stopped in to just get a soda but the smell of the Chicken was overwhelming. I ordered a 5 piece Texas Chicken strips & they were Amazing. Hell of a kick to them, with fries & drink was perfect for 2 of us. Service was great as well.

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Krysti Wingfield

Good fried chicken even after letting it get cold while shopping at Wal-Mart. Was still crispy on outside & juicy on inside. Love that they have fried okra. Good sweet tea. -they just need to make the bourbon smoked blackened chicken a permanent menu item though! Oh & reasonably priced for what you're getting.

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Ericka H-F

My daughter's (19) first time trying Church's. Just like I remembered when I used to visit my grandmother (southern continental US) in the summers. Chicken was hot,the biscuits were fresh. Our order was not correct but the service was friendly and came out timely.

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Lee Nicholas

The store itself is a little off-putting, but the food is super good. The people that work here are always a really friendly. Never waited more than five minutes to get my food, even for big orders.

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Melissa Mitchell

The mixed chicken meal that I ordered was good. The chicken and all the sides were freshly cooked. I did not receive my jalepeno pepper in the box that should have been there. Also the left out an entire extra order of fries. The staff was very friendly but trying to work really fast and failing to complete the orders to it's entirety.

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Greg Johnson

Churches chicken is a good piece of fried chicken. There really isn't much of anything better than fried chicken legs from here with the honey bread. They also sell fried shrimp before I had here once but that was a long time ago. They were good also.

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Your Friend

Tonight was my first night trying this place!! BABY !! I tried the chicken 🥪 pretty good bread was a little thick compared to chicken still good though. Those jalapeño poppers where fantastic I love how they are actually spicy and cheesy so good. The service was friendly. I definitely would stop by again

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S.V. Miller

Best fried chicken I've ever had! There is a bit of a wait for the food, but it's more than worth the time. The food is fresh and hot when you get it. Gave them only 4 stars simply because the place is a bit dirty. The building is very old, though, and therefore, probably harder to keep clean. Still, good place to eat!

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Renee Lewis

Nice and fresh. I do find all the keepers going off a litte annoying when dining in. If you like chix livers or gizzards, they make to order! They have incredible options like shrimp, fish. Its not just great chicken.

Veronica de la Paz
Veronica de la Paz

Had 1 dinners there i like the spicy better and not bad for what you pay for

M C
M C

Chicken took some time to wait on, however I don’t mind because chicken was hot and fresh. Mac and cheese was disgusting. I won’t order that ever again. I will order chicken and biscuits again though!!

Diane Burke
Diane Burke

The food was piping hot. The fried okra were delicious. The honey biscuit is my favorite. I got the original chicken tenders and they had no flavor at all. Despite it being 12:15 right after church let out they had to cook my tenders and okra. I had to wait 10 minutes for my food during what should be the lunch hour and then should be prepared. There weren't many customers so........

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Francis M. Hurd

This is my second time at this location and I was not as satisfied as it was my first visit. The food seemed rushed and the staff appeared as though on the job training and confusion was occurring simultaneously. I will go back for another visit. My food was over cooked and did not have seasoning when I was able to eat. Simply put two of my chicken parts were burnt.

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Bradley Teemley

Used to look forward to coming home to Nc for churches chicken. Not anymore. Just got 6 pieces of chicken after ordering 8. No taste at all. Two stars instead of one, the sides were ok. Second or third time bad experience consecutive. Break updated review I want to mention that I had a better experience today, mostly thanks to a VOLUNTEER that was working today. I have now heard that the location is changing to a better establishment and thanks to this volunteer my trust is re-established at least for now. Raising to three stars as I still waited a long long time as the first in line for food. All food was however as advertised and correct as ordered.

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Jamar Juniel

Whoever made that that mac&cheese needs to do fed time

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Cecil Green

Always fresh hot chicken, the coleslaw looks and taste like coleslaw should taste and feel, unlike another place I went to, that 9ver process the cabbage. The only problem I have with this location, it looks like trash, not one dollar of profit has been reinvested in this place. It need to be torn down and rebuilt from the ground up. The drive through is a real mess to deal with.

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Nykeia Gibbs

The only thing was hot was the fries and chicken sandwiches because they were cooked fresh. The chicken was not fresh at all. The biscuits were okay! I give a 5 out of 10

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Dale Hess

We stop on occasion and get a combo 3 piece and 2 piece chicken dinner. Always good service. This time no mash potatoes In either order. Ok mistakes are made and I get that. We were told to come back get replacement meals the next day. We did. We were told this was a one time deal. So if there is a screw up again, then tough luck I guess. Just didn’t appreciate the demeanor.

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Carolyn Allen

Just left Church's, order was missing the side item. Called and the phone went to voicemail where I was promptly told on the recorded message that the voicemail had not been set up! Very disappointing as I paid for something I didn't receive, could not get it resolved and live too far to make a return trip. This isn't the first time this has happened, however first time I've tried to rectify the shortage. I'm not a happy customer. What the heck is going on in your store? By the way, it was not busy, I was the only customer, perhaps there's a reason for that!

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A Lashai

Mixed feelings... Ordered 3pc with macaroni and cheese and okra. Okra wasn't crispy and was very greasy. Macaroni was delicious! Probably the best part of my meal. 3pc didn't really have any flavor, just chicken, nothing special and was very greasy as well. The biscuit and sweet tea were good. This was my first time visiting churches and overall just wasn't really impressed.

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Kimberly Sunday

First off food is delicious. What I have a problem with is when a shareable side said it feeds four people and pay 5.99 and only get a about ten more fries from the combo size fries.

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Amy Irish

Smithfields here I come for my fried chicken from today on. It doesn't matter what I order I'm always waiting for my food, never mind the wait to order! There was only one car waiting. Now I know why there wasn't a line in the drive thu. It was 1130am. Why I'mi waiting for food? I have gone to the location in Jacksonville, NC multiple times. No more. Stop frying the heck out of the pineapple pie.

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Catherine Davis

I love the food here always have. But when I wait 20+ minutes for 6 wraps, 6 biscuits, and 8 jalapeño bombs I'd like what I actually ordered. I should have checked before leaving but didn't bc I was in a rush at this point after waiting so long. Nobody answered the phone when I called either. Food is expensive enough without someone having to go without when I got back with it. Was missing 2 spicy wraps and only got 4 bombs.

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Gloria Morrical

I ordered their spicy rice, tenders, and a tea. The container was not even half full. When I went to pick it up, it felt like it was empty. I am a tea drinker, so I know when tea has sat too long and has turned soir. The tea I received had definitely turned sour. Normally, I do not have any issues. Hope they get these issues resolved.

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John Eby

First the service was good. The food was fine. Was cooked fine, tasted fine all that. But I was expecting more. Lines around the building for this? Got it home and couldn't really tell the difference between it and Bojangles. Wasn't anything about it that made it stand out at all in any way. It was just fine. Would I eat here again? Sure, but I won't wait in a long line to do so. So 3 stars as just another fast food chicken.

Joelle Green
Joelle Green

The guy at the drive thru window said it would be a 15 minute wait...it was more like 30 minutes.

Briauna Lincoln
Briauna Lincoln

So the man who served us in the window and then brought us our food was super nice. However for some reason my spicy chicken sandwich had a fat helping of coleslaw on it?? I have no idea why but it was pretty funny. Sad I didn’t get to eat my sandwich tho. And I hope the people working there get more rest because it was clearly an accident. The Mac n cheese is always a 10/10 tho.

Cecil Verde
Cecil Verde

Churches chicken Jacksonville what a great improvement Of the structure, the old dilapidated building hopefully it's slated for teardown. This location is a freshly built structure everything is new bright and shiny. I was slightly disappointed in the chicken quality, due to the fact when you say church's chicken you think too hot to eat right now. The chicken was slightly crunchy, And we all know churches chicken is well known for the hot juice running out of the chicken when bitten.

Treanina Stephens
Treanina Stephens

Food was fresh and crispy. The wait was rather long but understandable being food is made hot and fresh i would have rated them way better but the light skinned young female with twist in her hair has a very Nonchalant irritated attitude. Everything i ask her she had a problem rolling her eyes an walked away twice while I was talking to her smh then I think a Manager she was dark skinned in dark blue shirt and a little older came to window both times an fix my order. I had to ask her was the other girl having a bad day because she had no patience an was so bother by everything I said. The manager apologized for the girls actions and made sure I was ok before I left. I think they should keep the younger girl off the drive through if she isn't going to have good customer service smh thank god the other female stepped in.

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Desiree

Just wanted to try their new fish. Got the platter and the sandwich. There is no reason to serve someone fish on a bun that is full of bones. Didn't even try to fillet them?!? They tasted AMAZING though!!

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Josephine Kalender

I had ordered on Friday three dinners in two of them. It was wrong. Didn't get my corn. Didn't get my peppers and stayed outside in the parking lot for like 15 minutes for my order. I was not satisfied with it at all when I got home so I called them back and they put me on the list as she said

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Shnetta Williams

I ordered the new Bourbon Chicken and it wasn't what I thought it would taste like I didn't care for it that much just wanted a healthier choice. To be honest I would have preferred a plain piece of rotisserie chicken instead. It was the overkill for me

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Stephanie Belser-Dixon

I ordered 2 of the fish dinners and they told me they only had enough fish for one dinner. They said the rest of the fish was frozen. I could have waited for them to make more but that wasn't an option. Family meals are way too expensive and the chicken isn't that good. I knew they were going to be terrible after the grand opening.

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Mady Baez

If they tell you 2-3 minutes of a wait . THEYRE LYING. Not worth it

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Wild_ One88

Food is great, I don't know how they do it, so I come here. But some days I think it would be faster to raise chickens into adulthood, slaughter them myself, invent my own seasoning and breading and make my own damn sandwich. Seriously, I've seen Biden finish sentences faster.

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Carolyn Doss

I paid for a 3 piece white meat meal and got two dark one white. Hello there's a price difference. I want my refund. So disappointed. Called but no answer over and over again. I even asked before taking the order home. Check ✔️ before going home. Or you might be waisting time and money.

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Lyn Lyn

When I pulled up to the place I was actually confused on whether it was a gas station or a Church's Chicken. They said they closed at 10 but were already closed around 9:30. Its a super ghetto set up to this place. While you are at the drive through window you can also see the regular convenience store with a display of ring pops and other snacks in the back.

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Amber Beer

I don't know what's going on with this location lately, but the last two times I have come here they have given me the wrong food. I am really getting tired of wasting money for poor service.

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Victoria Buchanan

Usually we like coming here my husband loves the food. But today we stopped in for a late lunch and the guy who took our order had the worst attitude. I understand people have off days don’t get me wrong but don’t be rude to the customers, the girl who helped us was very sweet though.

Jessica Martin
Jessica Martin

Do not go here if you expect to get your food quickly. This has happened to us multiple visits. The most recently tonight. We walked in to order at the register and waited 20 minutes just to order, there was only 1 guest in front of us. We then waited another 27 minutes to get our food. It was only my husband and myself, we did not have a large order, and when we finally recieved our it, most of it was lukewarm or cold.

Theo Gluk. Local gigachad
Theo Gluk. Local gigachad

Usually this chicken is amazing. Had to drop my review though. Spent 90 dollars, got a box of 30 tenders, then a box of 10. Family was unfortunately greeted with the saddest chicken I've seen to date. There was absolutely no seasoning, it was rubbery and horribly breaded. Not even salt on it. I want to love this place but if I have to take a gamble on my food quality it's not worth it.

Tiffany Jxn
Tiffany Jxn

I went through the drive-thru. After the automated greeting, I tried to place my order, but the person on the other end cut me off and said he would be right with me. I was the only one in the drive-thru line, and I was made to wait for about 7 to 10 minutes. I thought he forgot about me, so I started saying "Hello" into the speaker in hopes that someone would hear me. About 2 minutes after that, he gets back on the speaker and takes my order. I clearly ordered Mac and Cheese with my order. Instead, I was given mashed potatoes. I live about 20 mins away, and after that initial experience, I did not want to go back to Church's for the correct item I ordered. The customer service here is horrible. Definitely won't be returning. I provided a pic after we came to terms with our order being incorrect.

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Debora H

My husband and I got sick from eating here. It felt like something was eating our stomach. The girl said the credit card was down and I could go to the ATM down the street. I got back and she said, she sold ours and would make ours special. It was special alright two weeks later and we still don't feel right. No we didn't have any problem till we ate that food.

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Lee J

Took 45 minutes in drive-through with 4 cars ahead of me. Then when I got to the window, my order was not even in progress nor dropped. The workers were standing around laughing and conversating. Once the order was suppose to be finished... They "STILL" forgot to fix the full order. Had to wait even longer to get the missing item. 😕

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Gary Jones

I used to get a three piece wing and a biscuit. The side of the wings was huge. One would fill you up! And know they are soooooo small. I ordered 3 wins in, and I got one wing and two small thighs. The service is so slow, and the employees act as if they don't want to be here, and their frustration is going out on the customers. That with my last time going there period! Cheers 😎

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Antoinette Prayer

Waste of my entire time drove 15 minutes away to find out they don’t serve the Cajun rice anymore. I will never go back. Dumbest thing ever!

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Samantha Phillips

Bland chicken, if they stay open long enough to get it to you. We got there at 845 tonight and the lobby was closed, supposed to be open until 9. Ok, drive through it is. Nope. Whole restaurant was shut down. I was hoping to try a sandwich tonight but that didn't happen.

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Hashida Prince

This place has the most unprofessional and disrespectful workers. The wait is insane only to find them standing around on the inside or smoking on the outside. No telling what the rating is at this point. Gives the brand an awful name. Congrats to the people that had a positive review and great experience. You were extremely lucky. I hate this location. After years of trying over and over again I know nothing will change.

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Peter Bessler

The worst chicken place in town! Been here a few times and only once got food. The first time I tried there chicken and it was trash, old, and cold chicken, but the biscuit was good. Every other time me and my friend came here they didn’t have what we wanted. Each time waiting on the super long drive through to come to the end then wait another 8min just to be told they were out of the exact item we wanted. This happened 3 times. I believe it to be just lazy workers not wanting to do there jobs because we would come around the same time each time around 3:00pm. We just came today to try the new chicken sandwiches and they were out of those too, how convenient. Don’t even bother coming here you’ll just be disappointed.

s
sean manley

Not worth the hype. Was looking forward to this new place. Ordered the number 5 at drive through today at 2pm. Chicken sandwich with fries and a drink. Opened bag and had 9 greasy broken up fries and a lukewarm chicken sandwich that looked like someone stepped on it. Glad there was no line at the drive through to wait on this mess...

K
Kris R

The inside was unorganized I wouldn’t trust cleanliness. Wait was much longer then expected I could hear employees complaining entire time. I wasn’t demanding I was understanding. They were easily overwhelmed even for one order. Employees weren’t friendly and communicated horribly. Very unorganized and they can’t handle even small orders I can’t imagine bigger. First time being there it will be 100% my last. They need better training

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Patricia Hernandez

Almost every time that I come here no matter what time they park every single car or tell them to pull foward and wait. I am not sure if they are short staffed or if they do it to have fast window times. But if they want fast window times they need to speed up their service instead of parking every single car. I am convinced they will park you even if all you order is a drink.

C
Carlos Garza

Ordered online for pickup. That went smoothly. Got to the drive through to pick up and they would buy give it to me through the window. Said they were to busy to hand it to me through the drive through window that I would have to come inside to get my food. Seems like a pretty inefficient system since every other restaurant with a drive through let's you pick up your food through the drive through. If I had know this when I placed the order I wouldn't have because I was just getting off work and was filthy and not dressed to go into anywhere. Then the chicken was very sub par. I grew up eating Churches and have been eating it for 20+ years and this was not that. Will not be back to this location.

S
Surf E.I.

Waited 20 minutes to get food in the drive thru

Cooky Cook
Cooky Cook

I will never go back there the manger was very rude because my food wasn't done all the way and he had to recook it and I saw him putting something in my food I threw it in the garage it's the black manager that where the glasses but the other manger that wasn't there would have never treated me like that or put something in my food he is a great manager but that manger that where glasses should be FIRED

Bryan James
Bryan James

Order 3 tenders. Tenders were bland. Asked for mashed potatoes they gave me French fries. Also asked for BBQ sauce and they said they would have to charge me since they already gave me ranch that I didnt ask for

Star
Star

Driest chicken, biscuit, and apple pies ever. The fries was cold, so they had been sitting there for a long time. I asked for a fresh apple pie but Carl with an attitude said he had *just cooked them and they don't have sugar on them.* A waste of $20, I should have just went to KFC, with better attitude workers, friendly and not being rude to there customers. My side of cold fries was suppose to have been baked mac and cheese. Biscuit was dry and no honey on it, looked like some took a bite out of it. Bad food and customer service with the assistance manager Carl.

Tino Garcia
Tino Garcia

30 minutes between placing order and finally getting to window. There's 6 car lengths between drive thru speaker and window. That's insane. No one inside, so what's the deal??? Basically have my bag shoved at me, have a good day. I asked for my drink, she said I didn't get one. She just asked me if I had the smokehouse combo. Yes, combo means drink, I asked for a large coke. Shuts the window like I'm bothering her, pulls the receipt, takes 5 minutes to get me my drink. While I'm waiting, I check my box. My chicken is crispy to the point of being jerky skin wise, and they're missing my mashed potatoes and large fry. The mash was supposed to be the side for the combo, they gave me 5 French fries inside a sad little fry bag instead. No large fry at all. She finally hands me my drink, and I explain I'm missing an item. It's in the box.. Closes window and starts to leave... Have to flag her down and show her my small bag of sad fries, no mashed, no large fries. She walks off, returns with a small bag with a large fry container in it, flipped entirely upside down, shoves it at me and closes the window. Seriously guys, what the heck. This is some of the saddest service I've ever seen, and you weren't even busy. Flavor for the chicken was great, but the drum and the thigh were so dry and hard it wasn't edible. There was maybe 3 McDonald's chicken nuggets worth of meat in this thing, it looked like a pigeon. My credit card was bigger than the "half chicken" was... The fries were cold. Still never got my mashed potatoes either but I just left since you couldn't be bothered to provide service. Next time I'll just get a cook out tray for $6 and be in and out in 3 minutes. The 3 piece chicken nugget side item would have more chicken anyway.

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About Church's Chicken

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244 S Marine Blvd, Jacksonville, NC 28540

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Highlights

Good Rating
4.1/5 stars
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Many Reviews
873 reviews
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Budget Friendly
Price level
👨‍🍳
chicken
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-11PM
Rating
4.1/5
💬 Reviews
873
💰 Price Level
$
📞 Phone
+1 910-455-5949
🌐 Website
locations.churchs.com
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Amenities

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Wheelchair Accessible
🚻 Restroom
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