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El Pollo Loco
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Los Alamitos

El Pollo Loco

★★★★ 4.0 · 844 reseñas

Nestled in the heart of Los Alamitos at 3502 Cerritos Ave, our restaurant, El Pollo Loco, is more than just a place to eat; it's a vibrant celebration of authentic Mexican cuisine. Our journey began with a passion for traditional flavors and a commitment to quality, which has ear...

El Pollo Loco

Mexican · Los Alamitos

Experience authentic Mexican flavors in Los Alamitos' heart

4.0 · 722 reviews Google
tacosurf.com

About El Pollo Loco

Nestled in the heart of Los Alamitos at 3502 Cerritos Ave, our restaurant, El Pollo Loco, is more than just a place to eat; it's a vibrant celebration of authentic Mexican cuisine. Our journey began with a passion for traditional flavors and a commitment to quality, which has earned us a well-deserv...

Nestled in the heart of Los Alamitos at 3502 Cerritos Ave, our restaurant, El Pollo Loco, is more than just a place to eat; it's a vibrant celebration of authentic Mexican cuisine. Our journey began with a passion for traditional flavors and a commitment to quality, which has earned us a well-deserved 4.0/5 rating from over 722 satisfied diners. We offer a diverse array of dining options, catering to every palate—from lively lunch spots to cozy dinner experiences. Whether you're craving our famous grilled chicken or exploring the rich tapestry of Mexican flavors on our menu, we invite you to join us in savoring the essence of Mexico right here. Come taste the difference that comes from genuine love for what we do!

What Customers Say About El Pollo Loco

El Pollo Loco in Los Alamitos receives mixed reviews. Many praise the fast, friendly service and fresh, tasty food, especially the chicken, bowls, and tacos. However, some customers complain about small portion sizes, inconsistent orders, and long wait times, particularly in the drive-thru.

Popular Dishes

Pollobowl tacos al carbon crunchy taco charbroiled chicken rice and beans chicken burrito double avocado fit bowl

Best For

Quick Bite Casual

Tip: Double-check your order before leaving, especially if ordering online or all dark meat chicken, to ensure accuracy and avoid missing items or incorrect portions.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner
🎯 Casual 🤫 Quiet 👨‍👩‍👧 Family 👥 Groups

What to see nearby

St. Isidore Catholic Church
Heritage
A 771m

St. Isidore Catholic Church

iglesia

View details
Oak Academy Park
A 814m

Oak Academy Park

parque

View details

Data from Wikidata

Explore the area around El Pollo Loco

El Pollo Loco is located in Los Alamitos, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Historical Heritage

  • St. Isidore Catholic Church (A 771m) — Historic church in California Lugar inscrito en el Registro Nacional de Lugares Históricos

Parks & Gardens

  • Oak Academy Park (A 814m) — park in the United States of America

Data from Wikidata

Frequently asked questions about El Pollo Loco

El Pollo Loco is located at 3502 Cerritos Ave, Los Alamitos, CA 90720, Los Alamitos.
Near El Pollo Loco you can find points of interest such as St. Isidore Catholic Church, Oak Academy Park.
El Pollo Loco offers mexican cuisine.
El Pollo Loco has regular opening hours. Check their profile for updated schedules.
El Pollo Loco offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at El Pollo Loco based on customer reviews are: Pollobowl, tacos al carbon, crunchy taco, charbroiled chicken, rice and beans.
El Pollo Loco is ideal for quick bites, casual dining.
El Pollo Loco in Los Alamitos receives mixed reviews. Many praise the fast, friendly service and fresh, tasty food, especially the chicken, bowls, and tacos. However, some customers complain about small portion sizes, inconsistent orders, and long wait times, particularly in the drive-thru.
Double-check your order before leaving, especially if ordering online or all dark meat chicken, to ensure accuracy and avoid missing items or incorrect portions.
722
Reviews

El Pollo Loco Los Alamitos Reviews

4.0
722
5★
53%
4★
22%
3★
11%
2★
6%
1★
8%
Reviews (40)
J
Jemellee Manaoat

The food: I order carne asada and my friend ordered fish tacos. They were both delicious and cooked to perfection. My steak was tasty and tender. It was not dry and it was huge. The fish taco was crispy on the outside and juicy inside. I love love their salsa. It tasted like it was homemade. The service was fast. We got our food no more than 10 mins. And it was served hot. The Ambiance is a party vibe and so very colorful inside. It’s clean. The price is not too bad. We spent no more than $60 for the both of us.

C
Chris Baker

Fantastic happy hour tacos. Salsa and chips gratis, and have had the same wonderful taste for the 25 years I have been going here. Great local spot, Cheers to Jessie and the team at Taco Surf!

M
Maybelline Vasquez

Great Mexican food. Super nachos with carnitas and shrimp seafood bowl. Horchata drink to wash it all down. This is a cool, colorful spot. Happy hour from 4pm to 6pm Monday thru Friday. Great customer service!

J
Jeanine Ferrari

Im a frequent repeat customer who took a friend there for her first visit, and she asked if we could go there again in the future! Food is good service is great, staff are all kind and helpful. I've tried a few different menu items but always come back for the Baja fish taco. I always look forward to a cold draft beer with the chips and salsa!

D
Dennis W

Great spot for fish tacos and other Mexican dishes. Portions were big and service was great. Cozy atmosphere.

J
James

This place has been a long standing “go to” for Mexican food. Since the pandemic, it has been a life saver. The quick, safe, and friendly pickup makes this an almost weekly stop for us. The Brandi salad if we are feeling on the lighter side, or like tonight, shrimp and Baja fish tacos and a couple Coronas.

C
Chasen Tedder

Awesome Baja Mexican restaurant in Los Alamitos. The service is quick. The food is excellent. The drinks are good. The al pastor tacos, the shredded beef tacos, and the fish tacos are amazing. Everything here is really good. Highly recommend.

T
Theresa Macias

This spot has chili rellenos! This dish is so good! I loved every bite. I also ordered a deep fried potato taco with ground beef. A super tasty taco that doesn't taste oily or heavy. I was smacking my lips! Cute bar atmosphere with very good staff. My first time eating here and I definitely will be back for more of the same!

t
tahitian thunder

Great service! Great food! Great atmosphere! Thank you. Highly recommended. Watched my video on youtube tahitian tidbit

R
Rachel Padilla

One of the best fish tacos! Our waiter was great and very nice.... the fresh guac is soo yummy portions are great also

G
Gerardo Campos

An absolute must try if your into Mexican bar food. I've been frequenting this place since I was a little kid and it never gets old. Great food, great service, and great people!

A
Annie Pogue

They were quick, accommodated dietary restrictions, and were super nice. Great taco experience!

J
Jonathan heller

Wonderful sit down Mexican restaurant not very authentic but the food's very tasty and delicious and there's salsa is the bomb.

L
L

This place is nice and clean. Customer service was good. The food tastes good.

Norma Martinez
Norma Martinez

Thank you so much Melissa and Amari for you awesome customer service, its people like you that make a difference in this world. Also thank you so much for helping me with my coupon.😊

Hector Ruben Lopez
Hector Ruben Lopez

Great and out of the grill hot food, clean place good service.

Abimael Becerril
Abimael Becerril

Excelent service, Thank you Ahmir for help me with my order

Tina Mini
Tina Mini

Great food, superfast and professional service and awesome salsa!!! This is fast food at it's best. Pollobowl, tacos al carbon, crunchy taco and the charbroiled chicken with rice and beans all hit the spot. Literally nothing was so-so, it was all great tasting. Service was attentive and to make it even better, we used a coupon and saved some bucks. Recommended if you like fresh food that is also nutritious.

Stanislava Skočilová
Stanislava Skočilová

Food was good and Fresh. Order was processed so quickly.

C
C Morris

I finally found a wet burrito I like. Well..... more like a wet chimichanga burrito with carne asada. Same difference. Carne asada is extra which is oddly strange. It's Mexican food. Why would you charge extra for carne asada? My chimichanga was a hefty size and delicious. Could use more meat though. Got it to go with churros dessert. Some of churro pieces were hard, but I ate it anyways. Went back later and tried the chicken taquitos. They were tasty. A little pricey for Mexican American food. Decor inside is cute

J
John Souza

Always great food and service! But honestly never got a refill on our drinks and that's the first time that ever happened! Oh well at least the food is top notch!

S
Sean Roberts

It aight Cool bar but No hard alcohol 5.50 for one taco is way too much.but I will be back to try more food because the place is bustling.

Walter Baker
Walter Baker

Good food for the price. Friendly and helpful staff.

D
Diana Thai

Birria tacos were delicious, but the fish plate was not very good. It did not taste fresh. They only serve margaritas with wine agave, not tequila. Our waiter kept getting distracted and forgot about us a few times. The sunset beach location is much better for food and service.

Carlos E
Carlos E

I go here a few times a month. The staff are always friendly, but the food has been cold several times. I'm not sure why, but it sucks when you take your first bite, and it's chilly. ❄️

Mel L
Mel L

I love the chicken, but lately the portion sizes are getting ridiculous. More than once, I order 4 piece all dark and get a thigh that had as much meat as a wing. Another time, my all dark order had a breast piece.

Steve Bino
Steve Bino

Great flavor but it seems the chicken and portions are getting smaller. This location has better service than most and is clean. I came during lunch and decided to order inside to test how fast it would be compared to the drive thru. I made it out before the car I would've been and that's after having a customer ahead of me trying to pay with a card that was denied no less than 5 times.

Ya- Ya
Ya- Ya

Not sure how they get this "wrong"--crazy dry "double chicken" avocado salad, maybe a tablespoon of pico de gallo (low supply?), 3 slices of avocado (yum). The dressing helped. Maybe 5:15 on a Saturday is a bad time to get fresh chicken. I don't get it. So many better options nearby. On to the dance show at LAHS...

Debbie Ricker
Debbie Ricker

I drove there and ordered the double avocado fit bowl. I was thrilled to learn they have a spinach salad. I'm trying to eat healthy, and they now serve spinach salads. And since avocado is a healthy fat, I was looking forward to this meal. But as you can see in the photo, my salad did not have ANY avocado. And I didn't feel like driving back just for part of my salad.

A
Alexzandria Blankenship

This spot was recommended by coworkers stating it's "really good" but it was not. The food is not authentic, very Americanized, blan, felt more like a sports bar. Our server was not very friendly, seemed like a grump, rice tasted like it was microwaved, can beans, the michi was unnecessarily spicy, unpleasant to drink. Restrooms need some TLC, crowded with sport teams, loud kids. Wouldn't recommend to friends 🤷‍♀️

Pascaline Bonnin
Pascaline Bonnin

The portion are rediculous so small. Know they give you a plate with d’offenser compartiment. Don’t Even fill up the plate. I don’t know if it’s this location or if el pollo loco change their plate

Angie
Angie

Same as misty below said. We waited 30 min in the drive thru. I thought with all the time we had waited, by the time we got to the drive thru window our very small order would be ready and immediately handed to us. I was shocked that it was not ready yet. They need to take notes from chic fil a. Their wait time was unreal. Also, my LA spicy burrito was advertised as having guacamole, it didn't. Double disappointment.

E
Eric

This used to be my go-to place for quick and tasty food but not anymore. Today we ordered taquitos, one hard shell taco, and a side of chicken for delivery. Unfortunately the side of chicken had a bug, maybe a fly or a bee, smashed in between the container and the lid and this thing was pretty big, but we didn't notice until after eating most of the other food which made us both feel sick just thinking about other possible bugs in the food we did eat. Picture attached is the lid from the side of chicken.

A
Alex Geverkian

$21 for nachos with pork, and the toppings came on a small plate. It was barely enough for one serving of the nachos. When I asked for some additional pico de gallo, I was charged another $1.95 for a quarter ounce of tomatoes. Terrible business practice. I assume the reason the toppings came on a separate plate is to save money on the ingredients. The menu didn't state build your own nachos. $50 for 3 tacos and nachos, what a scam. They tried to blame the system for the additional charge of toppings. Never going back ... next time I will make the entire order at home for $10.

KuronekoShrimpSama
KuronekoShrimpSama

It's closed for renovations placed a mobile order and was able to pay and got there to see it's closed till next week. Why do they even let you pay if it's closed?

MARIA ISELA PEREZ
MARIA ISELA PEREZ

They didn't have anymore chicken at el pollo loco ! Hmmm. Yeah never coming here again. 😒

Noah D (0n0ta)
Noah D (0n0ta)

Dirty, sticky tables, gave less than 10 chips for a combo order, game me leaking sodas in a cupholder with no napkins, NEVER GO HERE, HORRIBLE SERVICE, ITS A SCAM TOO.

Alvaro Lazaro
Alvaro Lazaro

Don’t order online I ordered online a chicken burrito with no cilantro dressing No pico de gallo No jack cheese They only ended up giving me a burrito full of cilantro dressing and some extra on the side and no avocado this is a horrible place to order online

Blaine Jackson
Blaine Jackson

My choice were to wait up to an hour for my food that I order ahead or wait 96 hours for a refund. The GM has no compassion for poor service for their customers. If you wanted to feel like you time has no meaning and you don’t matter come to this location. Edit: I was a victim of prejudice at this point. Customers came in after me got there food before me. They were acknowledged walking in and I wasn’t. Just overall lack of empathy and care. Manager alluded to telling me that just what it was and to accept the situation. I should be due a refund for this poor excuse of service faster than 4 days. I left here frustrated, hungry, left feeling like my business means less than dirt. Great way to treat people.

Rob Yellam
Rob Yellam

This is the second time I went to this location ordered a 4 piece “ALL DARK” chicken with 2 sides and the second time when I got home there was white meat instead of all dark! Make sure you open and check everything before leaving this for lace they clearly can’t get a simple order correct.

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About El Pollo Loco

How to get there

3502 Cerritos Ave, Los Alamitos, CA 90720

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Highlights

Good Rating
4.0/5 stars
💬
Many Reviews
722 reviews
💰
Budget Friendly
Price level
👨‍🍳
mexican
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-10PM
Rating
4.0/5
💬 Reviews
722
💰 Price Level
$
⏱️ Typical Visit
People typically spend 5-30 min here
📞 Phone
+1 562-626-8388
🌐 Website
restaurants.elpolloloco.com
📋 Menu
View Menu

Amenities

📶 Free WiFi
🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

3502 Cerritos Ave, Los Alamitos, CA 90720

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St. Isidore Catholic Church Heritage

Historic church in California

A 771m
Oak Academy Park

park in the United States of America

A 814m
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