Maggie Hidalgo

I disagree just came from there an the fries where hard an oily an the meat of the buger was dry had to go no bk an u order a med fries the box has a small that crazy it was bad ? Sorry do u see juicy. In this burger he'll no this one of the 499 $ plumes tax did not look nothing an thay forgot the cheese both .???

el 74 nova

Way to slow 2 people in front of me no cars in the drive thru over 20 min ti get a burger and 2 tacos

Mariano Cervantes

It’s sad how you come tru the drive tru and they tell u always a lie that the system is down that sometimes happened with the computer it’s always something and I see them on there phone laughing wat kind of service do customers get it’s really disappointed I been waiting over 39 mints the the system only takes 10 to 15 mints to come back I hope they check and have those people firer I have seen 22 cars leave and everyone saids they said 10 mints and it’s past 30 I call corporate and complain There just denying service to customers all this cars waiting and there looking a movie in there tv or something u can see it on the pic

Alex Avila

Whoever the female was working at 225 AM on 6/11/2019 should be fired. Rude, unenergetic, obviously didnt want to be there. Also, my sriracha curly fry burger came on a SOURDOUGH bun, with jalapenos, tomato, and white cheese. If you don't want to work somewhere, quit. Dont take your annoyance and frustration on the guests. I worked Food and Beverage, this was completely childish.

Jonathan Ramirez

After a long day of work I’m hungry and They gave me a regular chicken paddy instead of a the one for a jacks spicy cheese sandwich the inside was also drenched in mayo would not recommend eating here. I also asked for a double smash burger and received a double jack instead, asked for large fries but received a large sprite instead, make it make sense so disappointed Never coming back again😡

Brandon Hackett

Wanted to pay for food using cashier option, they said they were busy and would have to wait to pay. Then food never came and we asked and they said they can’t make it till we pay even though we tried to, they then said we still wouldn’t be able to pay cause they are busy?? After 40 minutes later we got the food finally and it was wrong. Workers aren’t helpful and have a rude attitude, got wrong food, overall horrible fast food experience. Won’t come here again.

Miguel Vega

First off I had an Order that was not too complicated simply asked for chicken strips and no onions on my burgers. The whole order was wrong. They gave me spicy chicken strips and onions in both my burgers which the food was for my sons who do not eat spicy food or onions. When I called to complain and asked for a refund, I was promised my food back and a full refund. When I went back to get it they denied me anything. This is bad customer service and bad management the whole store needs training. Managers should not be promising to give refunds and taking names down if it’s just a lie.

Armando Correa

Ordered a large spicy chicken tender combo and found this dead cricket at the bottom of the fries, AFTER I ate most of them. Absolutely disgusting, check your food before you eat it because these guys do not care about you or your food. Unclean, unsanitary and unhealthy.

Nina Martinez

Drive thru lady at 948 am oct 26 2025 is exceedingly rude as in I don’t remember the last time someone was this rude. No condiments for my meal which is something I wish they would tell you before you order.

They don’t care dasher Washroom is very dirty Red head girl very rude She is don’t care costumer or dashe

Evelyn Martinez.

The sausage crossaint isn't worth the price and it's small like for a kid and quality has gone down. So sad.

Ismael De La Torre

Worst jack in the box around. All the employees consistently and conveniently "take their break" at the same time so they won't have to work. Terrible management to allow that and undeserving of $20/hr. Already spoke to management about it and was told they weren't allowed to do that but they continue to do so.