Subway
Sandwich · Madisonviie
About Subway
Located in Madisonville, this friendly Subway franchise offers a clean, welcoming atmosphere perfect for solo dining or casual gatherings. Guests consistently praise the cheerful and helpful staff who ensure every build-your-own sandwich or salad is prepared exactly to order. The location stands out...
Located in Madisonville, this friendly Subway franchise offers a clean, welcoming atmosphere perfect for solo dining or casual gatherings. Guests consistently praise the cheerful and helpful staff who ensure every build-your-own sandwich or salad is prepared exactly to order. The location stands out for its spotless restrooms and accessible facilities, reflecting a commitment to comfort. While some visitors wish specific toppings like pretzel sauce were available more often, the core experience remains delightful with classic Italian subs and fresh ingredients. Whether grabbing a quick lunch, ordering delivery, or visiting the drive-through, customers enjoy reliable quality and an engaging environment that feels like a neighborhood staple.
What Customers Say About Subway
This Subway location receives mixed reviews. Many customers praise the friendly and helpful staff, cleanliness, and accurate orders. However, there are consistent complaints about incorrect orders, slow service (especially at the drive-thru), and missing ingredients.
Popular Dishes
Best For
Tip: If ordering online or via the app, double-check your order before leaving the store to ensure accuracy, especially if you have specific requests like dressing on the side or added avocado.
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Frequently asked questions about Subway
Subway Madisonviie Reviews
They were out of everything to make a Reuben. And also out of tuna
Friendly, fast and good food.
Awesome staff and service! Very clean!
Live their new flat bread sanwiches
Good food good price
Love:ed it
Great customer service
Eat fresh
Awesome!
Nice and fresh!!
Great service!!
My favorite place
Courteous
Great food
Great service
Newer building, nice quick service, good food, clean dining area, restrooms pretty good. Easy on and off I69
Nice and quick service. Sandwich was really good. Restaurant was clean
The girls behind the counter are awesome there just amazing
Didn't give me straws for three drinks, but other wise fine
Awesome sandwiches--fixed with allot of love--friendly face--good customer service. THANK YOU !!!
Always friendly staff, fresh ingredients, and fast service!
Good food and service and one of the cleanest bathrooms in the area.
Food is always fresh and all the employees are friendly
I have actually lost weight eating at Subway and it's very healthy for anyone if they want to lose weight
FAVORITE PLACE TO EAT. I love me some of there sriracha sauce!
Food was great, fresh and staff was amazing!
Very clean, awesome staff
Always smiling faces and very clean.
Good food and fast, friendly service.
The crew is always super nice love love love this subway
super friendly people
Always fresh, great staff, clean!
Great sandwiches and very friendly
Stake and cheese with chipotle sauce good eating
Super yummy. Friendly people!
Baha new sub tastes great . Drive thru was slow while someone in the drive thru holding up the line talking for about 5 minutes. Finally got to the pickup window great place to go try something different
Food is always good
Great services and great food when I come in, workers are really nice too
There is a blonde curly hair girl she was amazing and so was the girl working next to her that had tooth pain amazing staff amazing food cooked to perfection
they was amazing! all the others yelled at me. so so sweet.
Being the only couple in line with no one else and service was great. Peace and quiet in the evening time, food was fresh n hot
There best of the 3 Subways in Madisonville. From access to the staff and management they try to make you feel like the customer is still important.
Stop here frequently when passing through and always have great, friendly service and good food. Highly recommend.
This was the best Subway I have been to. We were traveling through. Great workers!
I love eating their sandwiches and the stab most of the time is very cordial and friendly
Very polite and friendly staff. Food was great and lobby was very clean
Clean, nice staff ready to greet and serve you with your custom order.
The service was great and an amazing sub, always love me some subway while driving.
Love Subway! I've been in many in various locations and they're usually consistent in fresh bread and veggies
The ladies was so nice and our sandwiches were awesome
Always stop here when I'm in town to see doctors etc... The staff is amazing; always friendly; the place is always clean & I've never been disappointed in my food. It's always exactly how I want it. Do wish they still had the Honey Oat Bread but the wheat is just as good!!
This was the friendliest Subway I had ever been in. Even the other customers were engaging!
Employees were friendly, polite, courteous, the surroundings was clean and a good atmosphere and the foot-long meatball sandwich was terrific. 👏🏼👏🏼👏🏼👏🏼
Doordash forgot half our order at the store and were total jerks about it but the staff at subway was amazing at helping get our order to us and the food was amazing
Good food, great service, clean atmosphere.
We just left the one on Hudson after being told we couldn't use the coupons that were sent to us from subway. Amanda was very helpful and friendly at this location. She made our food perfectly and accepted the coupon. Thanks for being here!
This subway was delicious and the 3 employees were cheerful and fun. We ordered our normal meals (Italian subs) and they were just as expected, scrumptious. The bathrooms were spotless, and the soda flavor was spot-on.
Good food, great service, clean atmosphere.
This was the friendliest Subway I had ever been in. Even the other customers were engaging!
Employees were friendly, polite, courteous, the surroundings was clean and a good atmosphere and the foot-long meatball sandwich was terrific. 👏🏼👏🏼👏🏼👏🏼
Doordash forgot half our order at the store and were total jerks about it but the staff at subway was amazing at helping get our order to us and the food was amazing
We just left the one on Hudson after being told we couldn't use the coupons that were sent to us from subway. Amanda was very helpful and friendly at this location. She made our food perfectly and accepted the coupon. Thanks for being here!
This subway was delicious and the 3 employees were cheerful and fun. We ordered our normal meals (Italian subs) and they were just as expected, scrumptious. The bathrooms were spotless, and the soda flavor was spot-on.
Always stop here when I'm in town to see doctors etc... The staff is amazing; always friendly; the place is always clean & I've never been disappointed in my food. It's always exactly how I want it. Do wish they still had the Honey Oat Bread but the wheat is just as good!!
Clean great service and food
Always eating fresh 😋
Nice, efficient and clean.
Good quick service
Love it
Decent sandwiches
It's Subway. It's good and this location is usually very clean.
Very typical Subway good and clean
It is a subway....clean nice people.....
Very nice people drive thought is a little slow tho recommend going in for faster experience. Over all great place to eat.
It's good wish they still had the pretzel or nacho cheese sauce to go on subs
It's good wish they still had the pretzel or nacho cheese sauce to go on subs
Too slow
Like every subway ever
Good salad friendly staff
My steak n cheese was kind of flavorless. But tasted part of a Italian BMT n it was good. Folks working there were really nice!
Placed online order everything was right on receipt. But one sandwich was not made properly. Plus they forgot my birthday cookie
Good ingredient polite staff but they never seem to get my order right
Extremely slow (two simple sandwiches and people behind us were going through faster) mangled bread, but extremely fresh ingredients and ultimately very tasty
Average Subway location with typical service and food quality. Place was clean, staff courteous and somewhat fast. Many customers need to relax and simply wait their turn. Making a sandwich takes a bit of time when you're relaying your order to another person and not doing it yourself. The staff was no faster/slower than most locations.
Average Subway location with typical service and food quality. Place was clean, staff courteous and somewhat fast. Many customers need to relax and simply wait their turn. Making a sandwich takes a bit of time when you're relaying your order to another person and not doing it yourself. The staff was no faster/slower than most locations.
It took almost 30 minutes to get a footlong and 6 inch sandwiches. When we finally got the order it was all screwed up
I have no words besides this location has gone downhill
The lady who took my order in the drive thru was really rude. I told her what I wanted and she just shoved it off and said she didn’t know what I was talking about. So I had to repeat myself three more times, then when I got to the window she took my card she slammed the window in my face. I finally got my my card back then I waited about ten minutes for my food.
Worst sub I ever got from subway. Bread was hard to eat. All of the veggies were underneath the sandwich. Worst footlong ever.
Subway over heated the bread. It was burnt the taste was bad. I love Subway but the over heated bread was a thing I couldnt forget. The workers knew it was burnt but still gave it out anyway.
Soup was cold and the employees didn't seem to care and were slow when they had no one in there or in the drive thru
My problem is that I ordered #30beast footlocker and I can tell you there was not a half pound of meat on the sandwich and alot of the things I asked for to be on the sandwich was not on there just disappointed that I didn't get what is advertised and didn't get what I paid for
My problem is that I ordered #30beast footlocker and I can tell you there was not a half pound of meat on the sandwich and alot of the things I asked for to be on the sandwich was not on there just disappointed that I didn't get what is advertised and didn't get what I paid for
Never enough meat on the sandwich
This whole experience was horrible, couldn't hear the guy over the speaker, then we didn't get the kids meal toy or drink and only got the chips because I asked for them.
My Sandwich was cold and I ordered extra meat which I did not get on my Sandwich I do not Recommend going through the drive through IRecommend you watch them make your Sandwich. Also several times I have been there they were always out of something.
I was not satisfied at all I just came threw to get a pizza sub and they put everything that a pizza doesn’t have on it and now they won’t answer the phone and I’m 7 months pregnant very hungry and now have nothing to eat so yeah thanks for making me pay for something I can’t even eat
I had to call just for them to answer threw the drive thru because they were to busy goofing off inside to care about customers will not be coming back February 27th 2022 10:38
Got there 25 minutes before closing and was told that they hadn't had any customers for a couple of hours so they were closed. I think any business should stay open until closing time.
I ordered a pizza sub off the app and this is what I get
I ordered a pizza sub off the app and this is what I get
The ladies that wait on us were great. Until the owner at came in fixed his self a sandwich, with no gloves on, then while his sandwich was heating he blew his nose. Then went back to finish fixing his sandwich. Now keep in mind he never washed his hands.
Went through the drive thru the other night and took them damn 15 to 20 minutes to get my order out. Took so long I was scared of what they were doing in there and they couldn't get the order right 1 sandwich which was basic sandwich.
I had an order online for curbside and waited for a long time after the app said it was ready. I ordered avocado and there was NO avocado in my sandwich. I didn't want to be that person when they were busy so I just ate it. But I still paid extra for something I didn't get. If you want a sandwich made right to your liking you should probably skip on this location. Maybe it's better to go inside and be specific. But I've tried this location drive thru and curb side and the result was the same. They never get my order right.
Sat in drive thru for 5 minutes with no response so went in. Two employees and one customer in there. No one greeted me or even acknowledged me. I stood there another 5 min while they pretended I wasn’t there and started answering drive thru once done with the customer inside. I asked why they were ignoring me and they just looked at me and STILL didnt say anything to me. I left and went to the one by kroger. Had my food in 5 min. I’ll never go back to this one just ridiculous
Went to the Madison Square Subway in Madisonville KY, placed an app order to be picked up for a time about an hour and a half later than order time. I got there, about 15 minutes before pickup time and they hadn't even started fixing my order that consisted of 7 subs. They acted as if they had no idea there was even an online order until I said something about it. They should do a lot better than that mess I dealt with today. Subs look like they were hurriedly just thrown together and I'm sure they'll be a mess to eat as well! Updating to say that the food, as expected, was a mess to eat. They got toppings wrong on 2 sandwiches, plus very stingy with toppings. Will not be going back to this Subway, I'll go to Hanson or any other of the Madisonville ones over this one!!
Over priced charged double for a sandwhich that only cost 10 bucks anywhere else Put my food in wrong 2 footlongs 2 medium drinks 48 dollars Never eating there again food was ok but service sucks wall papper fallin the walls tables dirty with trash and crumbs HIGHLY DO NOT RECOMMEND
Placed an order online for a salad, dressing on the side. I specifically wrote a note to have dressing on the side as I wasn't going to eat it right away. My fiancé picked up my order and dropped it off to my work. I received what appeared to be a protein bowl. Definitely not a salad as it had maybe 5 pieces of lettuce in the bowl. Smothered in dressing. It was dripping and disgusting. I paid extra for sliced avocado and got none. I tried to call several times to see if they could remedy this order and no one answered. Just one more place in Madisonville that tops the charts as a horrible display of a chain restaurant.
Almost every time I come here I do a mobile order. I went twice today and they got the order wrong both times. I double checked to make sure it wasn’t my fault by placing the mobile order, but it wasn’t. I also want to point out I waiting at the drive through for almost 30 minutes for 1 messed up sandwich.
This store is really going downhill I feel like. Orders have been wrong. Or were cold when I got them. Got a sandwich today, ate half of it and realized there were dead bugs in my food! And my husband had Nats all in his!! They wanted to remake them, I asked for a refund and they said they'd have to contact the owner to see if they could authorize it. Still waiting on a call back from the store to see what they are gonna do.
Went through the drive thru the other night and took them damn 15 to 20 minutes to get my order out. Took so long I was scared of what they were doing in there and they couldn't get the order right 1 sandwich which was basic sandwich.
Over priced charged double for a sandwhich that only cost 10 bucks anywhere else Put my food in wrong 2 footlongs 2 medium drinks 48 dollars Never eating there again food was ok but service sucks wall papper fallin the walls tables dirty with trash and crumbs HIGHLY DO NOT RECOMMEND
Almost every time I come here I do a mobile order. I went twice today and they got the order wrong both times. I double checked to make sure it wasn’t my fault by placing the mobile order, but it wasn’t. I also want to point out I waiting at the drive through for almost 30 minutes for 1 messed up sandwich.
I had an order online for curbside and waited for a long time after the app said it was ready. I ordered avocado and there was NO avocado in my sandwich. I didn't want to be that person when they were busy so I just ate it. But I still paid extra for something I didn't get. If you want a sandwich made right to your liking you should probably skip on this location. Maybe it's better to go inside and be specific. But I've tried this location drive thru and curb side and the result was the same. They never get my order right.
Placed an order online for a salad, dressing on the side. I specifically wrote a note to have dressing on the side as I wasn't going to eat it right away. My fiancé picked up my order and dropped it off to my work. I received what appeared to be a protein bowl. Definitely not a salad as it had maybe 5 pieces of lettuce in the bowl. Smothered in dressing. It was dripping and disgusting. I paid extra for sliced avocado and got none. I tried to call several times to see if they could remedy this order and no one answered. Just one more place in Madisonville that tops the charts as a horrible display of a chain restaurant.
Went to the Madison Square Subway in Madisonville KY, placed an app order to be picked up for a time about an hour and a half later than order time. I got there, about 15 minutes before pickup time and they hadn't even started fixing my order that consisted of 7 subs. They acted as if they had no idea there was even an online order until I said something about it. They should do a lot better than that mess I dealt with today. Subs look like they were hurriedly just thrown together and I'm sure they'll be a mess to eat as well! Updating to say that the food, as expected, was a mess to eat. They got toppings wrong on 2 sandwiches, plus very stingy with toppings. Will not be going back to this Subway, I'll go to Hanson or any other of the Madisonville ones over this one!!
Sat in drive thru for 5 minutes with no response so went in. Two employees and one customer in there. No one greeted me or even acknowledged me. I stood there another 5 min while they pretended I wasn’t there and started answering drive thru once done with the customer inside. I asked why they were ignoring me and they just looked at me and STILL didnt say anything to me. I left and went to the one by kroger. Had my food in 5 min. I’ll never go back to this one just ridiculous
This store is really going downhill I feel like. Orders have been wrong. Or were cold when I got them. Got a sandwich today, ate half of it and realized there were dead bugs in my food! And my husband had Nats all in his!! They wanted to remake them, I asked for a refund and they said they'd have to contact the owner to see if they could authorize it. Still waiting on a call back from the store to see what they are gonna do.
The ladies that wait on us were great. Until the owner at came in fixed his self a sandwich, with no gloves on, then while his sandwich was heating he blew his nose. Then went back to finish fixing his sandwich. Now keep in mind he never washed his hands.
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21 Madison Square Dr, Madisonville, KY 42431
Madisonviie, TX 42431
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