A&W
Burger · New Braunfels
About A&W
At A&W in New Braunfels, Texas, we invite you to experience the classic flavors of America's favorite fast-food chain. Our menu features a range of comforting favorites, including our signature root beer, burgers, chicken, and fries. With drive-thru, takeout, and dine-in options available, there's n...
At A&W in New Braunfels, Texas, we invite you to experience the classic flavors of America's favorite fast-food chain. Our menu features a range of comforting favorites, including our signature root beer, burgers, chicken, and fries. With drive-thru, takeout, and dine-in options available, there's never been an easier way to satisfy your cravings. Customers rave about our hush puppies, while some may find our portions slightly pricey, but value for quality is hard to beat. Our friendly staff, led by William, are dedicated to providing a warm welcome to every guest. When you visit A&W, you can enjoy a refreshing root beer float or simply a classic burger and fries - whatever your heart desires.
What Customers Say About A&W
This A&W location receives mixed reviews. While some customers enjoy the root beer and hush puppies, many report issues with food quality (cold, old, overcooked), cleanliness, and slow service. Some customers had positive interactions with staff like William.
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Tip: If you go, be prepared for potential inconsistencies in food quality and service. Some reviewers suggest the root beer is a reliable choice.
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Frequently asked questions about A&W
A&W New Braunfels Reviews
Hush puppies are soooooo delicious!!!! Fish was a little salty but I love long johns silvers
Hush puppies are soooooo delicious!!!! Fish was a little salty but I love long johns silvers
The missing 5 star is for value. This place is expensive! No value menu. Nothing. The fourth star was for the rings. They were really good.
The missing 5 star is for value. This place is expensive! No value menu. Nothing. The fourth star was for the rings. They were really good.
A&W along with Long John Sivers at this location. Drive thru open but inside seating not available at this time. This is a Great burger and Root beer kinda place. If you dont know A&W root beer then you dont know what your missing. They have been around as long as i can remember. This location has teamed up with another great Long John Silver. So if you feel like burgers or fish and chips you cant go wrong. The staff is quick and curtious. The food is wonderful. Enjoy!!
Burgers are kind of generic. Fries are average. Root beer was awesome, the name should suggest.
We got the hamburgers, it was a little salty and a little small comparing to Burgur King.
Burgers are kind of generic. Fries are average. Root beer was awesome, the name should suggest.
A&W along with Long John Sivers at this location. Drive thru open but inside seating not available at this time. This is a Great burger and Root beer kinda place. If you dont know A&W root beer then you dont know what your missing. They have been around as long as i can remember. This location has teamed up with another great Long John Silver. So if you feel like burgers or fish and chips you cant go wrong. The staff is quick and curtious. The food is wonderful. Enjoy!!
Good food, but the corn dogs were a little over cooked, and building needs maintenance, and bathroom is on the dirty side.
Good food, but the corn dogs were a little over cooked, and building needs maintenance, and bathroom is on the dirty side.
Not very clean for a place only serving drive thru orders. Food was OK, nothing to drive out of the way to get. A&W root bear floats were horrible- if you're going to have the A&W logo, you best bring your A game when serving the ONE thing people swing by to enjoy. I would have given this place a 2 star, but the employees have a great attitude!
Nothing against the restaurant itself, but fair warning - Google Maps has it on the southbound side of IH-35. It's a combined A&W and Long John Silvers. The kids had burgers and fries and chicken strips. All well within expectations. I had a fish/chicken combo which was serviceable, but the breading was just a touch on the salty side. They still have the A&W Root Beer that I remember as a kid, along with the frosty mug, but it sure isn't the same as the old-school drive-ins.
The food was old, cold, and greasy. The place was mostly clean. William? He was awesome! Nicest guy you'll ever wanna meet at a restaurant. You can tell he's not just nice for the business, he's happy to help others. He made my evening.
The food was old, cold, and greasy. The place was mostly clean. William? He was awesome! Nicest guy you'll ever wanna meet at a restaurant. You can tell he's not just nice for the business, he's happy to help others. He made my evening.
Not very clean for a place only serving drive thru orders. Food was OK, nothing to drive out of the way to get. A&W root bear floats were horrible- if you're going to have the A&W logo, you best bring your A game when serving the ONE thing people swing by to enjoy. I would have given this place a 2 star, but the employees have a great attitude!
Nothing against the restaurant itself, but fair warning - Google Maps has it on the southbound side of IH-35. It's a combined A&W and Long John Silvers. The kids had burgers and fries and chicken strips. All well within expectations. I had a fish/chicken combo which was serviceable, but the breading was just a touch on the salty side. They still have the A&W Root Beer that I remember as a kid, along with the frosty mug, but it sure isn't the same as the old-school drive-ins.
This place was just plain trashy. The cashier was messing with this little girl's hair then handling food. They were blasting music from the back. The food tasted terrible and felt like it was sitting for a while, gave me a really upset stomach when I got home. The place was not kept up at all and looked gross. I was looking for a nostalgic experience and instead got a stomach bug.
I love A &W burgers and was excited to see one in New Braunfels. The drive through attendant was friendly and professional so I think the blame goes to the cook. I ordered the burger meal waiting 8 min for a “fresh” burger. The fries were hot, the root beer was cold but the burger was cold, old and pink in the middle. The veggies on the burger was fresh tasting. I ended sick to my stomach by morning. I was and am thoroughly displeased and will not return.
This place was just plain trashy. The cashier was messing with this little girl's hair then handling food. They were blasting music from the back. The food tasted terrible and felt like it was sitting for a while, gave me a really upset stomach when I got home. The place was not kept up at all and looked gross. I was looking for a nostalgic experience and instead got a stomach bug.
I love A &W burgers and was excited to see one in New Braunfels. The drive through attendant was friendly and professional so I think the blame goes to the cook. I ordered the burger meal waiting 8 min for a “fresh” burger. The fries were hot, the root beer was cold but the burger was cold, old and pink in the middle. The veggies on the burger was fresh tasting. I ended sick to my stomach by morning. I was and am thoroughly displeased and will not return.
Just don’t… it is so bad I am laughing as I write just this. Okay, I will add to my review because my opinion is so needed right? My receipt reads 5:13 when my order went through the register. I received my meal just after the 5:30 time on my watch. The Jiffy Lube mechanic who handed me my food looked as though his dog just died… and his dog might have and I’m sorry. The other two Hells Angels inside just stood there looking up at something inside. Maybe they were waiting for my fries to cool down as after nearly 20 minutes in the drive through my fries are cold! 🤣. I haven’t had my burger yet. I can’t wait to see what unfolds. Burger update! If I’m not laying in fetal position in the next few minutes it will be a miracle!
Just don’t… it is so bad I am laughing as I write just this. Okay, I will add to my review because my opinion is so needed right? My receipt reads 5:13 when my order went through the register. I received my meal just after the 5:30 time on my watch. The Jiffy Lube mechanic who handed me my food looked as though his dog just died… and his dog might have and I’m sorry. The other two Hells Angels inside just stood there looking up at something inside. Maybe they were waiting for my fries to cool down as after nearly 20 minutes in the drive through my fries are cold! 🤣. I haven’t had my burger yet. I can’t wait to see what unfolds. Burger update! If I’m not laying in fetal position in the next few minutes it will be a miracle!
The fact that I sat for 20 min and no one answered the drive thru window, then to drive up to the window and see there’s people clearly there with headsets and being ignored in the window. If you’re not gonna serve through your drive thru window at least have the decency to put a Godam sign up. Worst service ever.
showed up about 3pm to get a rootbeer float. 5 cars in front of me in the drive thru. 45 minutes later finally get to place my order only to find out that according to the employee they had already turned the icecream machine off. What company turns the ice cream machine off at 3pm? you are a&w. people come here for the rootbeer floats and you turn the ice cream machine off for the day at 3pm? manager should be fired. I'll never waste my time at this place again.
This was the WORST experience ever!!! Please DON'T EAT HERE! The rootbeer fermented because of lack of cleaning, the tartar sauce was sour and my husband's hamburger bun was so hard you could have build a house with it! Please fix this restaurant or shut it down before someone gets food poisoning!
Between 12 -1,we stopped in... Had 1 mug (they didn't have any clean ) NO bottles of malt vinegar,was given packets for inside dining. We paid 32.00 dollars for a really unorganized lunch. Bad experience.
This place needs to close its doors for good...8 out of 10 times nobody ever greets me thru speaker i have to sit 10 to 15 minutes then pull forward for service. Your choice of workers is a joke. Dont waste your time these people will.
The guy that took our order was great! Chicken was way over cooked and not edible, it was like chewing on a rock. There were ants crawling all over the walls and tables. Floors need a scrubbing and mopping badly, they were sticky and nasty looking.
The ONLY reason I stopped here was because the line of the 'place' next door to it was stacked. Ordered a 'cheeseburger', fries and I wanted a Rootbeer float. NO rootbeer. So I ordered a shake - only vanilla and strawberry available. The 'cheeseburger' was top bun, cardboard, cheese?, bottom bun. Fries were hot and crispy and were tasty. Shake. Yes, tasted like strawberry until the top popped off and spilled. $12.00 for this sad experience. The reviews 'say' they will address these issues but apparently not. I WILL WAIT IN LINE next door next time.
Don’t even bother. Not sure how this place remains open. Went for lunch and they had no burger patties at all and no root beer. It’s a burger and root beer joint… I was in a rush so I opted for the chicken sliders option with a Dr Pepper and all I asked for was ketchup. On the menu it says two chicken sliders. When I got my order I only had one slider that was undercooked, cold fries, no ketchup, and a soda that was only half full of Dr Pepper. Do your self a favor and do not eat here.
This place needs to close its doors for good...8 out of 10 times nobody ever greets me thru speaker i have to sit 10 to 15 minutes then pull forward for service. Your choice of workers is a joke. Dont waste your time these people will.
The ONLY reason I stopped here was because the line of the 'place' next door to it was stacked. Ordered a 'cheeseburger', fries and I wanted a Rootbeer float. NO rootbeer. So I ordered a shake - only vanilla and strawberry available. The 'cheeseburger' was top bun, cardboard, cheese?, bottom bun. Fries were hot and crispy and were tasty. Shake. Yes, tasted like strawberry until the top popped off and spilled. $12.00 for this sad experience. The reviews 'say' they will address these issues but apparently not. I WILL WAIT IN LINE next door next time.
The fact that I sat for 20 min and no one answered the drive thru window, then to drive up to the window and see there’s people clearly there with headsets and being ignored in the window. If you’re not gonna serve through your drive thru window at least have the decency to put a Godam sign up. Worst service ever.
Don’t even bother. Not sure how this place remains open. Went for lunch and they had no burger patties at all and no root beer. It’s a burger and root beer joint… I was in a rush so I opted for the chicken sliders option with a Dr Pepper and all I asked for was ketchup. On the menu it says two chicken sliders. When I got my order I only had one slider that was undercooked, cold fries, no ketchup, and a soda that was only half full of Dr Pepper. Do your self a favor and do not eat here.
This was the WORST experience ever!!! Please DON'T EAT HERE! The rootbeer fermented because of lack of cleaning, the tartar sauce was sour and my husband's hamburger bun was so hard you could have build a house with it! Please fix this restaurant or shut it down before someone gets food poisoning!
The guy that took our order was great! Chicken was way over cooked and not edible, it was like chewing on a rock. There were ants crawling all over the walls and tables. Floors need a scrubbing and mopping badly, they were sticky and nasty looking.
I ordered a large root beer float. There was so little ice cream that it was completely melted by the time I got to my car right outside the door. When I took it back in, I was told that the ice cream is on a meter. I love A&W root beer, but I won’t be back. I happen to think a root beer float should actually have ICE CREAM in it!
showed up about 3pm to get a rootbeer float. 5 cars in front of me in the drive thru. 45 minutes later finally get to place my order only to find out that according to the employee they had already turned the icecream machine off. What company turns the ice cream machine off at 3pm? you are a&w. people come here for the rootbeer floats and you turn the ice cream machine off for the day at 3pm? manager should be fired. I'll never waste my time at this place again.
Between 12 -1,we stopped in... Had 1 mug (they didn't have any clean ) NO bottles of malt vinegar,was given packets for inside dining. We paid 32.00 dollars for a really unorganized lunch. Bad experience.
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About A&W
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161 I 35 N Frontage Rd, New Braunfels, TX 78130
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161 I 35 N Frontage Rd, New Braunfels, TX 78130
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