Wingstop
Wings · Norwalk
About Wingstop
At Wingstop, we're all about serving up delicious, hand-breaded chicken wings that are perfect for any occasion. We've been a favorite among casual diners like you in Norwalk for years, and it's easy to see why - our wings are cooked fresh in-house every day, and paired with a variety of tasty sides...
At Wingstop, we're all about serving up delicious, hand-breaded chicken wings that are perfect for any occasion. We've been a favorite among casual diners like you in Norwalk for years, and it's easy to see why - our wings are cooked fresh in-house every day, and paired with a variety of tasty sides that will complement your meal. From the moment you walk through our doors, you'll feel right at home in our welcoming atmosphere, where friendly service is always on hand to make your dining experience even better. Come on by and taste the difference for yourself!
What Customers Say About Wingstop
This Wingstop location receives mixed reviews. Many customers praise the friendly and efficient staff, accurate orders, and fresh, well-prepared wings. However, some report issues with incorrect orders, undercooked food, poor customer service, and changes in fry quality.
Popular Dishes
Best For
Tip: Order your wings "well done" for the best taste and texture, and be aware that online orders may sometimes experience delays or inaccuracies.
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Frequently asked questions about Wingstop
Wingstop Norwalk Reviews
Good customer service. Andrea was very helpful, noticed she kept area sanitized and cleaned! She had a positive attitude and very welcoming! :)
My husband and I enjoyed our meal at the Norwalk Town Square Center today. The staff displayed great customer service and even posed for candid shots...yay! 🤗 Thanks and keep up the good work!
DAlessandra took our order with no problem and had great customer service
Best Wingstop. They’ve always gotten my order right. The wings here are fairly big, they always cook them right, and they season them very good, never skimping out.
Love this place good thing i got one across the street from my house alwase place my order an they alwase have it wen they say they will but this place never dissapoints. Good wings by the way liking the new flavors on the menu by the way.
Best Wingstop I’ve ever been to , always gets my order right down to every detail and always ready in less than 20 min , the crew there have great team work
I think the girls name was Andrea, but everytime my boyfriend and i have gone to this location she has given us the best customer service always very helpful!
This place is great. The manager Jose was really kind to us. The restaurant was very clean and the food came out good. Thanks guys. The wings were very wet as I had asked for as well.
Thank you wing-stop for allowing a non customer to use your restrooms I tried 3 different places in the same plaza and they all gave me an excuse but you were very welcoming and very kind I hope whomever sees this message will understand the essential need of simply using a bathroom and realize how understanding and welcoming this branch is…..thank you 😊now I love to wanna try this place and tell others about it….God bless ❤️👍😊
To it may concern, my name is Manycrows this was my first time visiting your restaurant today 9-10-22 at 13:40. As a truck driver Miss Janettia I believe is her name was amazing. We need more people like her Thank you and the rest of your staff. I will recommen your restaurant to family and friends as well as other truck drivers. Thank you from Manycrows
Recently went to pick up my mobile order (super easy btw) Andrea V helped me out! Let me tell ya'll. She has great customer service :) Greeted me as soon as I entered the restaurant & even made sure my order was correct! Thanks Andrea!
My favorite wing stop spot 😋 always nice and clean the employees are all nice and polite and food quality is amazing im always satisfy thank you Anthony the front cashier u been so helpful
I love Wingstop. Their wings are always fresh and made to order. The staff was very friendly in explaining the different flavors. I ended up ordering the plain wings with the mango habanero dipping sauce which was very spicy but just perfect for my pallete. I highly recommend Wingstop. It is much better than Buffalo wild wings. I was there with several friends and everyone was equally impressed with both the tree service and the quality of the wings they received.
Nice ,clean restaurant, have a lot of traffic. Did NOT accept my Matercard . Becouse of fraud for the las 3 months . Thats new to me .
Nice ,clean restaurant, have a lot of traffic. Did NOT accept my Matercard . Becouse of fraud for the las 3 months . Thats new to me .
I always like coming to this location because my order is always accurate and made within a reasonable time. The wings taste so much better from this location especially when asked for well done. Hats off to all the staff and management for making good food and keeping the location clean!
Very Friendly, good food. Let me use their restroom without the need of buying anything. These guys made my day they were very sensitive to my little girl's needs, i was at dds they didn't let me use their restroom had to make a run for it very unsensitive. Thank you wing stop you got yourself a new costumer.
Thank you to the workers at this location for restoring my faith in Wing Stop. Over the last several orders across the country I have had horrible experiences in the quality of food received. You have restored my faith at least for tonight. Thank you for the fresh taste in the meal I had delivered.
Mmmm hot juicy and fairly priced! The workers here are nice. As a customer and a Doordasher, they are very patient and will do their best to help you out even if you’re not the one eating the food! I will not forget the one time i had relatively smaller nuggets and received a bit more because of that fact. This kinda custy service is something to appreciate especially when you have the munchies
Great spot. Wings, fries and corn very good! I ran into an issue with my order, but the employees handled it perfect. They seem to work great as a team, even when it's very busy. Will return.
The, "Wingstop" That's hard to Top. I'm a Dasher and was very surprised to see how many back 2 back delivery orders I pick up From this location. The crew does an exceptional job at getting the food out at a fast pace. Their courteous to their customers and work well together as a team. Good job guys.
I consider myself a frequent customer, I love wings, but yesterday they disappointed me, I went to buy a combo of wings at 11:40pm since they stop serving at 12am, the cashier told me in 18 minutes your order is ready, but what was it? My shock was that they delivered the combo to me 4 minutes after ordering it, when I got home the wings were all cold, most likely they gave me leftover wings from some combo, since they would never be well fried in 4 minutes, totally disappointing that the staff do this to close quickly. They have lost a customer at this Rosecrant and Pioneer branch.
This Wingstop is my go to when ordering from their site. I’ve tried many wing places but Wingstop is still #1. Always fresh and wings always have a nice coat of the flavor I choose. About half the time I end up getting 1 or 2 wings extra which hey I’ll take it. It might be a wing weight thing but I’m not complaining. This place always has my order within the time the email says it will be done, even during times they are busy. Never had any problems and the staff is very nice. It’s also very clean. Most of the time I see the staff wiping down all the surfaces. If you have a wing kick, Wingstop in general has never disappointed but this location in particular I feel has bigger wings and get extra wings here and there.
I consider myself a frequent customer, I love wings, but yesterday they disappointed me, I went to buy a combo of wings at 11:40pm since they stop serving at 12am, the cashier told me in 18 minutes your order is ready, but what was it? My shock was that they delivered the combo to me 4 minutes after ordering it, when I got home the wings were all cold, most likely they gave me leftover wings from some combo, since they would never be well fried in 4 minutes, totally disappointing that the staff do this to close quickly. They have lost a customer at this Rosecrant and Pioneer branch.
Mmmm hot juicy and fairly priced! The workers here are nice. As a customer and a Doordasher, they are very patient and will do their best to help you out even if you’re not the one eating the food! I will not forget the one time i had relatively smaller nuggets and received a bit more because of that fact. This kinda custy service is something to appreciate especially when you have the munchies
I always like coming to this location because my order is always accurate and made within a reasonable time. The wings taste so much better from this location especially when asked for well done. Hats off to all the staff and management for making good food and keeping the location clean!
This Wingstop is my go to when ordering from their site. I’ve tried many wing places but Wingstop is still #1. Always fresh and wings always have a nice coat of the flavor I choose. About half the time I end up getting 1 or 2 wings extra which hey I’ll take it. It might be a wing weight thing but I’m not complaining. This place always has my order within the time the email says it will be done, even during times they are busy. Never had any problems and the staff is very nice. It’s also very clean. Most of the time I see the staff wiping down all the surfaces. If you have a wing kick, Wingstop in general has never disappointed but this location in particular I feel has bigger wings and get extra wings here and there.
The, "Wingstop" That's hard to Top. I'm a Dasher and was very surprised to see how many back 2 back delivery orders I pick up From this location. The crew does an exceptional job at getting the food out at a fast pace. Their courteous to their customers and work well together as a team. Good job guys.
Great spot. Wings, fries and corn very good! I ran into an issue with my order, but the employees handled it perfect. They seem to work great as a team, even when it's very busy. Will return.
Thank you to the workers at this location for restoring my faith in Wing Stop. Over the last several orders across the country I have had horrible experiences in the quality of food received. You have restored my faith at least for tonight. Thank you for the fresh taste in the meal I had delivered.
Very Friendly, good food. Let me use their restroom without the need of buying anything. These guys made my day they were very sensitive to my little girl's needs, i was at dds they didn't let me use their restroom had to make a run for it very unsensitive. Thank you wing stop you got yourself a new costumer.
Great service and friendly staff. Food is delicious. Clean and safe location. Plenty of places to shop at. I don't like how busy the area is - too much traffic and humans.
Very clean store. order online and pick up at their location save time. Good customer service. Lot of parking. Overall good experience.
Other wings stop always mess up my orders this one is always on point with my order no issues until couple days ago. When i got home saw my wings where dry! All 3 flavors just a thin coat to the point i couldn't tell the difference from atomic and the mango habanero
Ordered take out on uber eats for the deal. Chicken is well cook and seasoning. A bit greasy for the hot honey tenders but the other flavors is good per usual. Fries r delicious, veggie stick is fresh. Worth the deal.
Ordered take out on uber eats for the deal. Chicken is well cook and seasoning. A bit greasy for the hot honey tenders but the other flavors is good per usual. Fries r delicious, veggie stick is fresh. Worth the deal.
Good food, except the hot wings were alittle dry, needs more juice. Wish they had more "sides" to choose from. Good service.
I put an order online, and it gave me a specific time to pick up. I got there a few mins after. After I paid I'd figured I'd get my food but the guy that attended me turned arou d and started to do other stuff. I had to wait like 10-15 more mins. While the whole time my food wad just sitting there. I asked how much more time? As he checked he realized that my order was just sitting there on a rack. Don't get me wrong Wing Stop is delicious but get it together man. P.s. it was not even busy.
What happened to the fries??? Cheap frozen bag fries now.
What happened to the fries??? Cheap frozen bag fries now.
Waste of money rushed chicken was undercooked
Called at 11:57 pm and asked if I would be the last customer ... Is she replied yes then I wouldn't have ordered anything, yet she said "it's 11:57 so we can't take anymore orders" bruhhh y'all open till midnight not 11:57... Not a happy pirate .. Happy New Years
Order 20 pcs/ 3 flavor chicken wings but received 5pcs with 1 flavor wings???? Waited over hour Thru uber eat..and 5 PC chicken wings that's what I got..
We bought large fries and when we received the fries it was half full and we payed full price we complained to the lady and she just ignored us and gave me a mean stare.
Something is wrong with the online ordering process, especially when selecting delivery. It's not the employees fault the order was not made on time, it is the fault of computer software or wherever 3rd party wing stop is using.
Don't go here. Food is not properly cooked. Management is trash.
The wings were too dry and hard to bit bone out were different color same flavor were highly disappointing
The lady who helped me is just not smart, I ordered 10 boneless wings and had a coupon for 5 free, I show her my coupon she tells me I can add 5 more wings and I explained I wanted to pay for 5 and get 5 free she says she's already rang in the order which I haven't paid for yet btw so she can't now discount it since they're the same flavor but I can add 5 more wings of the same flavor for free. That makes no sense, I've used the coupon before so I know you're just confused after 5 minutes of her puzzled stare I just told her to cancel it and left
Wings tasted like an hour old and reheated up and the skin wasnt crispy at all, chewy and soggy. Their mango habanero is flavorless and very mild compared to Buffalo Wild Wings version which is 100 times much better. The fries were unseasoned and dried out. The new chicken burger was edible but again thr skin wasnt crispy and the chicken wasnt a thick piece, quite thin. The ranch sauce and the coke were the only things that were tasty on our $30 order. Not sure if its this location or all locations....but im definitely not returning to a W.S . In this current economic climate, id rather spend my money on quality food. Wing Stop, you need to do better.
This location has the worst fries. I live locally and I would have to drive to another location to get a decent fry. I came here about 5 times and each time is disappointing. The fries at wing stop are my favorite..but not here.
The wings are terrible here. The "cook" doesn't know how to apply the seasonings. And that's all of the five flavors ordered: Louisiana, Korean, Cajun, Garlic Parmesan, and Lemon Pepper. What a waste of money. Didn't even finish it. Threw it out. The first Wing Stop we tried was fantastic. Which is why we tried this one. Never again.
Missing wings on my order when picked up, manager excuse being very busy . I don’t understand why can’t they double check orders before giving to customers. Not a professional service provided by this place when they make you come back to the store for their mistakes.
This is ridiculous, I asked for it to be well done and it was not instead it was cold and drowned in sauce which was saggy as if they had the wings already ready and just toss the sauce ontop and not even heat it up. DO NOT COME HERE it’s nasty. Also the fries were so stale and over cooked. This isn’t the first time and it will be the last time. Buffalo spot it is.
This is ridiculous, I asked for it to be well done and it was not instead it was cold and drowned in sauce which was saggy as if they had the wings already ready and just toss the sauce ontop and not even heat it up. DO NOT COME HERE it’s nasty. Also the fries were so stale and over cooked. This isn’t the first time and it will be the last time. Buffalo spot it is.
CUSTOMER Service is trash , The manager with pink hair is so rude and didn't care about our concerns . Waited 40 minutes for an order that we placed 40 minutes before on the phone . We even paid for the order and they kept telling us that they were bagging it , when I get up again to ask after several minutes they say they are waiting on the fries but YET every customer left except US . They didn't help us nor treated us decently . I even told her hey , what's going on with our order it's too long and all she said " idk I wasn't here so idk " like girl you are a manager and All you going to respond is idk while I m over here telling you our issue . WINGSTOP MAnagement sucks . She didn't even TELL me her name when ask . She has pink hair and wears a mask . Happened at 10/01/23 @ exactly 8:27pM when requested a refund . As a manager she lacks customer service skills . hoW can you be a manager when you ain't a people person .RUDE RUDE take your service somewhere PEOPLE & I wasn't going to write a review but HER specific Attitude towards us & how she talked so bad to us instead of helping us with our order made me write it , im shock this supposedly manager couldn't even resolve an issue . Not even an apology just ignoring us & saying idk idk
This is the worst Wingstop I have ever been to. Rude disrespectful and disgusting customer service from everyone including the manager. The wings where not cooked the dip was half full unbelievable service all around
I have been going to this location for 5 years. Unfortunately over the past year our orders hsve been wrong at least half the time. I spoke to a shift leader a couple weeks sgo, who provided me horrible customer service. After speaking to a manager, I decided to try it one more time. Of course, my order was wrong again. This time when I called in, I spoke to the general manager, Jorge. I understand why the customer service is so horrible there. If the general manager does not know the basics in customer service, the people beneath him will never provide good customer service. I will never go to this location again.
placed an online order that was suppose to be delivered within 37-40 mins, exactly an hr passed by and I spoke to someone by the name of Jennifer who advised me my order was ready 10 mins after it was placed and even stated she assumes no one is picking it up, i asked to speak to the manager and all he wanted to do was offer me coupons? i demanded my refund that would be back in my account in 5-7 business days, i was left and hungry and without money! screw this place and door dash for their terrible service!!!
Disgusting experience. Ordered 5 boneless cajun got popcorn chicken that was all hot saucy. Threw it away. Never going to order from them again!!
It was bad, my order was wrong. I ordered well done wings, they weren't well done. I was given the wrong dipping sauce. It was really terrible.
The food is so nasty. Now you to order through the phone/AI which takes too much time it always gets my order wrong. I had to order in person and said well done and it wasnt all the way done and not seasoned. This food is too expensive for the workers not to care enough to cook it correctly
I can't decide what part is worse.! The fact that it will cost you almost $30 for 15 wings or that my order of 15 bone-in and 5 boneless wings only comes with ONE ranch. Yes the wings are good but come on, talk about taking advantage of the situation.
It was bad, my order was wrong. I ordered well done wings, they weren't well done. I was given the wrong dipping sauce. It was really terrible.
This is the worst Wingstop I have ever been to. Rude disrespectful and disgusting customer service from everyone including the manager. The wings where not cooked the dip was half full unbelievable service all around
The food is so nasty. Now you to order through the phone/AI which takes too much time it always gets my order wrong. I had to order in person and said well done and it wasnt all the way done and not seasoned. This food is too expensive for the workers not to care enough to cook it correctly
I can't decide what part is worse.! The fact that it will cost you almost $30 for 15 wings or that my order of 15 bone-in and 5 boneless wings only comes with ONE ranch. Yes the wings are good but come on, talk about taking advantage of the situation.
Disgusting experience. Ordered 5 boneless cajun got popcorn chicken that was all hot saucy. Threw it away. Never going to order from them again!!
CUSTOMER Service is trash , The manager with pink hair is so rude and didn't care about our concerns . Waited 40 minutes for an order that we placed 40 minutes before on the phone . We even paid for the order and they kept telling us that they were bagging it , when I get up again to ask after several minutes they say they are waiting on the fries but YET every customer left except US . They didn't help us nor treated us decently . I even told her hey , what's going on with our order it's too long and all she said " idk I wasn't here so idk " like girl you are a manager and All you going to respond is idk while I m over here telling you our issue . WINGSTOP MAnagement sucks . She didn't even TELL me her name when ask . She has pink hair and wears a mask . Happened at 10/01/23 @ exactly 8:27pM when requested a refund . As a manager she lacks customer service skills . hoW can you be a manager when you ain't a people person .RUDE RUDE take your service somewhere PEOPLE & I wasn't going to write a review but HER specific Attitude towards us & how she talked so bad to us instead of helping us with our order made me write it , im shock this supposedly manager couldn't even resolve an issue . Not even an apology just ignoring us & saying idk idk
I have been going to this location for 5 years. Unfortunately over the past year our orders hsve been wrong at least half the time. I spoke to a shift leader a couple weeks sgo, who provided me horrible customer service. After speaking to a manager, I decided to try it one more time. Of course, my order was wrong again. This time when I called in, I spoke to the general manager, Jorge. I understand why the customer service is so horrible there. If the general manager does not know the basics in customer service, the people beneath him will never provide good customer service. I will never go to this location again.
placed an online order that was suppose to be delivered within 37-40 mins, exactly an hr passed by and I spoke to someone by the name of Jennifer who advised me my order was ready 10 mins after it was placed and even stated she assumes no one is picking it up, i asked to speak to the manager and all he wanted to do was offer me coupons? i demanded my refund that would be back in my account in 5-7 business days, i was left and hungry and without money! screw this place and door dash for their terrible service!!!
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About Wingstop
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11739 Rosecrans Ave, Norwalk, CA 90650
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11739 Rosecrans Ave, Norwalk, CA 90650
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