Shavonda Micou

Customer service was great! Salad was amazing! I ordered the Greek Chicken salad with modifications, no onion no olives no artichokes but I kept the feta pita chips tomato cucumber and chicken! I’ve never had a salad that actually had enough of everything but this one had plenty more than expected! No complaints! Delicious!

Dale Apple

Good is always good here. Always. You order at the counter and they deliver the food to your table. So, how can "service" get five stars? The entire staff is friendly, helpful, competent and genuinely nice people, that's how. There's nothing wrong with the atmosphere, but one goes for the great food, interesting menu and good people.

Social Media Marketing

Jack's Urban Eats in Folsom, CA is an amazing restaurant that offers a fantastic dining experience. The location at Broadstone Parkway is perfect, and the atmosphere is wonderful. What really sets this restaurant apart is the young and enthusiastic staff. They are friendly, welcoming, and make you feel right at home. It's clear that they enjoy their work and take pride in delivering exceptional service to their customers. And then there's the food. The sandwiches here are absolutely amazing. The Pesto Chicken Sandwich is a standout, with its delicious blend of flavors that will leave your taste buds singing. It's no wonder that you loved it so much. The manager, Jeremy, is an absolute gem. His leadership and management skills are exemplary, and he ensures that every customer has an incredible experience at the restaurant. Overall, Jack's Urban Eats is a must-visit restaurant for anyone looking for great food and exceptional service. The location is perfect, the staff is wonderful, and the food is simply amazing. I highly recommend this restaurant and can't wait to come back for more!

Jay Horowitz

Good food. Friendly service. Like a dinner. Outside tables.

Kurt Willmon

Food was good and service was fast (for us). We walked in and had to wait for only one other customer before we were able to place our order. Just a few minutes after we sat down and were waiting to be served, I looked up and there were 26 people standing in line.

S Marie Pro

Food was decent, however, this is an order at the counter and sit down to eat establishment. Remove that tipping screen. Although I left a tip on the screen, it had caught me off guard. I don't like it. Put back the tipping jar if needed.

Duane Chirolo

Arrive about 40 minutes before their 8:00 closing time which seemed a bit early for a Saturday night. Covered outdoor seating on a cool night but their heaters made it comfortable enough. Limited entrees, specialty burgers, tacos and sandwiches were featured. Ordered the hot artichoke dip as a starter and it was delicious, the blackened salmon would have been better w/o the pesto sauce and the street fish tacos were tasty. Seemed to be a little rushed but enjoyed the meal.

Jocelyn

Great tasting food, however every single time we've ordered here they at least miss something. Got urban fries with chicken no chicken came with it. Another time got a salad with chicken however no chicken. And again fries with no chili on top because my partner gets extremely sick from spicy foods and they still added it. If you order from here make sure you double check what you have. Don't recommend delivery because you'll end up not getting what you ordered or have items missing.

Kelly Jihnson

I can't believe I paid $4 for this micro salad. I asked the lady serving what was good and she couldn't recommend anything, so in a haste I ordered this chicken sandwich and I wanna puke. It says jalapeno and there is absolutely no spice and there's some disgusting mayonnaise on it. Lovely atmosphere but the food lacks.

Romel Bartlett

Looks like I won’t be going to Jacks anymore. I’ve been coming here for years for the California cheesesteak sandwich and now they discontinued it??? So disappointed. Not only that, check out the photos I posted…that’s an urban fry….can anyone tell me what’s wrong these fry’s????? Where’s the “Urban”??????? I also asked for thinly sliced tri tip and they gave me normal thick slices!!!

Sherian St.Patrick

We came for my birthday lunch and expected a delicious Chinese chicken salad, but after ordering it in taking about 6 bites, we realized we did not like the salad at all. We tried to communicate with one of the staff members about our dissatisfaction of the salad, so we got Sarah’s attention and told her that we were unhappy. I even told her it was my birthday and I was looking forward to having a delicious traditional Chinese chicken salad. I also inquired about how much chicken should be in the salad, she told us three ounces and then I still told her neither one of us liked the combination of the salad. At this point she told me she could re-make another Chinese chicken salad for me. She also said if we had only taken one or two bites of the salad we could’ve come up and gotten a different one altogether. I thought it was very odd to just not be offered a full refund if we complained about a salad and were unhappy with the flavor combination? Poor customer service when we were unhappy with the salad. Sarah should of offered us a full refund, because I told her we couldn’t take it to go salad with us cause we were going to be on the road all day for my birthday celebration. Here’s the salad when it came to our table and then a picture after we had eaten about six or eight bites. Here is our receipt as well. Hopefully the manager, Sky, will train her staff on how to deliver better customer service. Thanks, Erin St.Patrick