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Auntie Anne's
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Auntie Anne's

Pretzel · Pearland

4.0 · 45 reviews Google

What Customers Say About Auntie Anne's

Auntie Anne's in Pearland generally receives positive feedback for fresh, delicious pretzels and friendly staff, especially Kerry, Heather, and Kori. However, some customers have experienced issues with hard or burnt pretzels, long wait times, incorrect orders, and payment discrepancies.

Popular Dishes

pretzels (11) Jalepeno sasuage pretzel pepperoni pretzel mini pretzel hotdogs mini dog bundle

Best For

Quick Bite Casual

Tip: Visit when Kerry is working for fresh pretzels and great service, or be prepared for a wait if ordering pretzel bites.

Features

🚗 Delivery Accessible

Frequently asked questions about Auntie Anne's

Auntie Anne's is located at 2805 Business Center Dr Ste 120, Pearland, TX 77581, Pearland.
Auntie Anne's offers pretzel cuisine.
Auntie Anne's has regular opening hours. Check their profile for updated schedules.
Auntie Anne's offers the following services: takeaway, delivery.
The most recommended dishes at Auntie Anne's based on customer reviews are: pretzels, Jalepeno sasuage pretzel, pepperoni pretzel, mini pretzel hotdogs, mini dog bundle.
Auntie Anne's is ideal for quick bites, casual dining.
Auntie Anne's in Pearland generally receives positive feedback for fresh, delicious pretzels and friendly staff, especially Kerry, Heather, and Kori. However, some customers have experienced issues with hard or burnt pretzels, long wait times, incorrect orders, and payment discrepancies.
Visit when Kerry is working for fresh pretzels and great service, or be prepared for a wait if ordering pretzel bites.
45
Reviews

Auntie Anne's Pearland Reviews

4.0
45
5★
67%
4★
2%
3★
9%
2★
7%
1★
16%
Reviews (40)
E
Earlqashia

I appreciate everything you guys prepared for me & Thank you to everyone wonderful customer service today! 😋🍽

Tykeriona Smith
Tykeriona Smith

I appreciate everything you guys prepared for me & Thank you to everyone wonderful customer service today! 😋🍽

A
Andrisell Pancamo

Nice little place located inside the HEB, was very clean and they had my order on time and as requested. My pretzel was warm and delicious!

A
Ayanna F

Kerry was AMAZING he was fast and pleasant and gave me a completely new outlook on this specific location I have been hesitant to patron because I was not previously pleased with the service or food and gave a 1 star review but Kerry was attentive and made sure the pretzels were fresh and weren’t burnt. I’m not sure if Kerry’s a manager but if not he should be he provided all around great service

S
S. Conners

Kerry was amazing. He gave great service and made everything fresh. His energy is contagious.

J
Jessica mills

I love this place. The girl working was really friendly and helpful. And the pretzels were fresh and hot. I just wish they had better sauces.

M
Monica Garcia

Place has been revamped! Heather & Kori are super sweet and smoothie is always on point!

M
Michael Amormino

Great Service and Product!

C
Carlos Torres

This location is very efficient and great customer service definitely 5 ⭐

S
Shawn Ryals

The pretzels are always soft and fresh. The staff are very friendly and kind.

G
G. A

I ordered the Jalepeno sasuage pretzel and pepperoni pretzel... so fresh and delicious!

J
Jonney Masih

Great service and the food was great!

Andrisell Pancamo
Andrisell Pancamo

Nice little place located inside the HEB, was very clean and they had my order on time and as requested. My pretzel was warm and delicious!

Carlos Torres
Carlos Torres

This location is very efficient and great customer service definitely 5 ⭐

Jonney Masih
Jonney Masih

Great service and the food was great!

Monica Garcia
Monica Garcia

Place has been revamped! Heather & Kori are super sweet and smoothie is always on point!

Ayanna F
Ayanna F

Kerry was AMAZING he was fast and pleasant and gave me a completely new outlook on this specific location I have been hesitant to patron because I was not previously pleased with the service or food and gave a 1 star review but Kerry was attentive and made sure the pretzels were fresh and weren’t burnt. I’m not sure if Kerry’s a manager but if not he should be he provided all around great service

S. Conners
S. Conners

Kerry was amazing. He gave great service and made everything fresh. His energy is contagious.

G. A
G. A

I ordered the Jalepeno sasuage pretzel and pepperoni pretzel... so fresh and delicious!

Shawn Ryals
Shawn Ryals

The pretzels are always soft and fresh. The staff are very friendly and kind.

Glenda Adams
Glenda Adams

The pretzels are always fresh and taste great!!

Jessica mills
Jessica mills

I love this place. The girl working was really friendly and helpful. And the pretzels were fresh and hot. I just wish they had better sauces.

T
Tammie Young

Pretzel was okay. Kinda dried out but I guess they assumed Bcuz it was apart of the Free T-Mobile give away it doesn’t matter. However it should Bcuz that will determine IF I would go back. I’ve actually had better and cheaper pretzels at Sams!!!

E
E Brown

The food was ok! I don't care to do business with a place that wants the customer to pay in cash, but doesn't want to give a receipt.

E Brown
E Brown

The food was ok! I don't care to do business with a place that wants the customer to pay in cash, but doesn't want to give a receipt.

Tammie Young
Tammie Young

Pretzel was okay. Kinda dried out but I guess they assumed Bcuz it was apart of the Free T-Mobile give away it doesn’t matter. However it should Bcuz that will determine IF I would go back. I’ve actually had better and cheaper pretzels at Sams!!!

S
Shawn Rand

This location has Never had any pretzel bites ready! Every time I go there's over a 15min wait for them. Service is great and staff is friendly, but today was my 4th time going and yet again, no pretzels!

Shawn Rand
Shawn Rand

This location has Never had any pretzel bites ready! Every time I go there's over a 15min wait for them. Service is great and staff is friendly, but today was my 4th time going and yet again, no pretzels!

j
jasmine sanchez

Please don't get anything from this place. It's so disgusting. I found a hair in my food. 🤢 should’ve know by the way the workers were just lounging around all over the counters.

jasmine sanchez
jasmine sanchez

Please don't get anything from this place. It's so disgusting. I found a hair in my food. 🤢 should’ve know by the way the workers were just lounging around all over the counters.

g
g c

I went in to buy mini pretzel hotdogs, cashier said it was a 12 minute wait for anything on the menu, you should have at least one of each food item ready for sale… and a better attitude about explaining this at least offer a fake as apology ;)

S
Studewood Ralph

I Came At 8:10 They Suppose Close At 9 Nd The Man Wouldn’t Let Me That Is Very Unprofessional

B
Bridgett Batman

Worst experience ever. I ordered the mini dog bundle which came with the pretzel dogs, medium lemonade, and dip. Thats what I ordered. The board said it was $8.03. I paid $9.67. Um I'm sorry. Tax is not that much. She didn't ring it up as the bundle. Then wanted to argue with me. The staff then began to speak in Spanish knowing good and well I didn't understand. I then asked for the manager. All three of them looked at each other. I said, oh I guess you don't have a manager either. I should have given the food back and asked for a refund but since it was on my card, I'm sure they didn't know how to do it. Do not go there. Poor service, poor food quality. And apparently no manager.

L
Lenell York

Worst location ever in Pearland. For the last 3 visits the pretzels were so hard (could not eat it) and just last night Burnt! So in total 6 that were not fit to consume. They don't answer the phone either. To give a paying customer a product like that is unacceptable. Won't be going back....I want a refund!

B
Brenda Juarez

They said my card didn’t go through so I gave them cash turns out they took it out of my card and I also paid cash. I paid twice. I tried calling the store and they never answered. Leticia was the cashier.

Studewood Ralph
Studewood Ralph

I Came At 8:10 They Suppose Close At 9 Nd The Man Wouldn’t Let Me That Is Very Unprofessional

g c
g c

I went in to buy mini pretzel hotdogs, cashier said it was a 12 minute wait for anything on the menu, you should have at least one of each food item ready for sale… and a better attitude about explaining this at least offer a fake as apology ;)

Bridgett Batman
Bridgett Batman

Worst experience ever. I ordered the mini dog bundle which came with the pretzel dogs, medium lemonade, and dip. Thats what I ordered. The board said it was $8.03. I paid $9.67. Um I'm sorry. Tax is not that much. She didn't ring it up as the bundle. Then wanted to argue with me. The staff then began to speak in Spanish knowing good and well I didn't understand. I then asked for the manager. All three of them looked at each other. I said, oh I guess you don't have a manager either. I should have given the food back and asked for a refund but since it was on my card, I'm sure they didn't know how to do it. Do not go there. Poor service, poor food quality. And apparently no manager.

Brenda Juarez
Brenda Juarez

They said my card didn’t go through so I gave them cash turns out they took it out of my card and I also paid cash. I paid twice. I tried calling the store and they never answered. Leticia was the cashier.

Lenell York
Lenell York

Worst location ever in Pearland. For the last 3 visits the pretzels were so hard (could not eat it) and just last night Burnt! So in total 6 that were not fit to consume. They don't answer the phone either. To give a paying customer a product like that is unacceptable. Won't be going back....I want a refund!

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About Auntie Anne's

How to get there

2805 Business Center Dr Ste 120, Pearland, TX 77581

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Highlights

Good Rating
4.0/5 stars
💰
Budget Friendly
Price level
👨‍🍳
pretzel
Cuisine type

Services

🥡 Takeout
🚚 Delivery

Dining Options

🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-9PM
Rating
4.0/5
💬 Reviews
45
💰 Price Level
$
📞 Phone
+1 713-340-0595
🌐 Website
locations.auntieannes.com
📋 Menu
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Amenities

Wheelchair Accessible
💳 Credit Cards
📱 Mobile Payments
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The Neighborhood

Location

2805 Business Center Dr Ste 120, Pearland, TX 77581

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