Chipotle
Mexican · Port Chester
About Chipotle
En Chipotle, te invitamos a crear tu propia experiencia mexicana. Disfruta de nuestros burritos, tacos y bowls, diseñados a tu gusto con ingredientes frescos y de calidad. Un ambiente informal y acogedor te espera para saborear auténticos sabores mexicanos. ¡Ven a descubrir tu combinación perfecta!
What Customers Say About Chipotle
Recent reviews for this Chipotle are mixed. While some customers praise the food quality and generous portions, many report issues with cleanliness, understaffing, slow service, and inconsistent portion sizes, especially for online orders. Attitude of staff is a recurring concern.
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Tip: If ordering online, be prepared for potential delays and smaller portion sizes. Consider ordering in person to ensure quality and portion control.
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Chipotle Port Chester Reviews
You want to go to the absolute best Chipotle in all of New York. Go to this one. Me and my daughter had the best burrito we both ever had in this place. The employees served us with a smile and they were all true professionals across the board.. Highly Recommend!! ⭐️⭐️⭐️⭐️⭐️
I was planning for a 3 stars review, the place is not as clean as it should, but I gave them a 4 stars because the staff is trying hard, but it seems they are a little bit understaff for how busy they are
Tables were not cleaned so I had to clean it. Manager was on phone talking to a friend because I heard entire conversation. Could have been cleaning tables...
I have to say a year ago. This place was a dump, they've cleaned up their act. I Got a really good bowl today
The food was really good except for the rice. Wasn't cooked all the way. You get a lot of food. When you order a burrito. The place was clean. The initial guy that took our order was very abrupt and seemed like he didn't want to work there. But in total it was a great place to eat. Being a chauffeur I eat out a lot. The burrito literally was bigger than my hand. Very filling.
The food Is Good but I Was on line to pick up an order and the cashier girl (pregnant woman) Was chatting with a customer about other topics instead of assisting the ones on line, gave me an attitude when i interrupted the conversation to get help with my order and didn’t even hand me my order , so disrespectful. Friday @6pm
Food is good here but the staff really needs to work on their attitudes. They act like the faster they get you down the line the sooner they get to clock out Andddd as for the women who rolled her eyes at me because SHE doesn’t know how to listen and messed up my order …..She’s lucky I respect my elders.
The food is great. Fresh. Large portions. Staff happy to accommodate special needs. Very friendly—but the store is grossly understaffed. Company works the staff hard and they really earn their money. As a result, they have no time to clean. Store is not clean. Uncleared tables. Garbage on seats. Sticky surfaces. Soda machine doesn’t work.
They gave the smallest portion of food as if the facility was clean. I could not make out what the person taking the order was asking to the point where I just left and didn’t buy anything. All the tables were disgusting. I’m not going to an establishment to do someone else’s job especially not clean tables. This is by far the worse Chipotle I’ve been too. The food serving was poor, the service was poor, the staffs ability to communicate was poor and the cleanliness was poor. Just a poorly kept establishment overall.
Every time I come into this Chipotle, there’s one lady who always has an attitude for no reason. Today was the last straw — she literally threw my food into the bowl and gave me a whole block of white rice just clumped together. It’s not the first time she’s done something like this. I come here often and try to be respectful, but it’s always the same negative energy from her. Management really needs to address customer service here because it makes the whole experience unpleasant.
Poor customer service and very slow. Ive reached out to them about issues but it seems as if no one cares. For a $25 burrito i would at least expect a hello or a thank you not some grunting noises or entitled child behind the counter with a poor attitude. Save yourself some time and money by going to DIG
This location need to be shut down. The “MANAGERS” do not use gloves when handling the food. When I mentioned to the manager about touching my food without using gloves she was nonchalant, lack customer service, and she still didn’t put any gloves on. I asked for corporate number she lied and gave me a store number where no one answer the phone. I will also contacted the health department in New York State
Decided to give this chipotle another chance after a few months of not eating here and probably wont come back again. Their staff on the line didn’t seem happy working there and threw out a comment after I asked for extra cheese. Tables were all filthy, garbage full to the brim, soda machine not working. Chipotle is on a decline ..
I’m sorry to see a chipotle ranked so low and let go. I got here and they only accept online orders, there a huge line for this place. Seems like people have been having a terrible experience here and this definitely isn’t it. Edit: I get home and my meal is wrong too. Waited 40 min for chipotle and the order is wrong. I didn’t want rice and only black beans. I got no black beans and white rice. I only go to chipotle because 1) it’s quick and 2) it can be relatively healthy for my macros. Neither of those were accomplished
This place has gone down the drain. Its filthy. Garbage everywhere. They are only doing online ordering due to staffing but they can’t handle the online orders either. My order was supposed to be ready at 7:50 and im still here waiting at 8:24. This happened the other day too I waited 45 minutes. The staff is rude and have been joking and laughing with eachother while people are getting out of work and hungry. Do urself a favor and go to another location.
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100 S Ridge St, Rye Brook, NY 10573
Port Chester, NY 10573
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park in Westchester County, New York, United States of America; geonames ID = 5126577
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