Panera Bread
Sandwich, bakery · Richardson
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About Panera Bread
En Panera Bread, te damos la bienvenida a un espacio donde la calidad y la calidez se unen. Somos una panadería-cafetería donde podrás disfrutar de deliciosos sándwiches, ensaladas frescas y, por supuesto, nuestro famoso pan recién horneado. Además, te ofrecemos conexión WiFi gratuita para que te si...
En Panera Bread, te damos la bienvenida a un espacio donde la calidad y la calidez se unen. Somos una panadería-cafetería donde podrás disfrutar de deliciosos sándwiches, ensaladas frescas y, por supuesto, nuestro famoso pan recién horneado. Además, te ofrecemos conexión WiFi gratuita para que te sientas como en casa. ¡Te esperamos para compartir un momento especial!
What Customers Say About Panera Bread
This Panera location is praised for its friendly and helpful staff, clean environment, and consistently fresh food. Many reviewers specifically call out excellent customer service from staff members like Alicia, Andy, British and manager Casey. Some negative reviews mention order inaccuracies and portion sizes.
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Tip: Use the Panera app to customize your order and save time waiting in line.
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Panera Bread Richardson Reviews
Panera bread is such a lovely place. If you need anything pastries majorly and coffee this is the right spot. Their service is off the hook. They also have rapid service. You also order on their app. They are so efficient. No time wastage. It's wheel chair accessible, even has that in the restroom. Also has place to baby change baby in the restroom. Their delivery car is right up front. They have free wi-fi. You could come with friends too, it's not noisy if you want to have a meeting with a few people over coffee. I love the pictures on the walls. The background music is always cool and nice. Good lighting too. Easily accessible too. They also have Panera special coffee and their special craft beverages. Nice place I must say.
I have always enjoyed this particular shop, my wife and I used the frequent it often...the clerk was extremely helpful, courteous, the shop was clean and well appointed...the food was, as usual, really good
Had an issue with my order and Alicia (hope I spelled it right) not only made it right but corrected everything with a smile. She's amazing and deserves a raise or promotion. Customer service was great with everyone not just me.
First time at this location and I will definitely be back! Was warmly welcomed with a smile by British! I was stuck on whether to go with soup or chili, when he highly recommended the chili. I commented that I had never had their chili and he offered me a sample. It was delicious! Thanks Panera for having someone like British as your go to person!!! He definitely makes a difference! Well done!
The best Panera I've ever been to! The atmosphere is welcoming and we'll maintained. The food is great. But what really sets this place apart is the staff! They are friendly and customer focused. Excellent service and amazing attitudes.
Whether it’s the fresh soup straight from Panera’s kitchen or bought in a container from the grocery store I highly recommend. The tomato, baked potato, or squash soup will not disappoint you. Goodness, the squash soup bought directly from the restaurant and the store bought are equally as good. I hope the squash soup is available forever.
Really impressed with Alicia the store manager here. They got my order messed up (wrong sandwich) and even though they're 7 minutes down the street, I didn't feel like driving to resolve this due to the bad traffic - I also don't HATE tuna but the price is different and I wanted bacon today lol. Called the store and Alicia took care of business for me and remedied the situation. Grateful!!!
I picked up my half Fuji apple salad and half sandwich. When I go to my office I noticed the dressing was not the right one. I drove back and the manager was super nice and apologized. He gave me an oatmeal cookie while I waited and apologized again. He then hands me my salad and made me a full salad. I didn’t ask for any of this as it was a simple mistake, but I sure do appreciate it. Great customer service!!! Thank you mister for making my day.
I love Panera! Especially this one! I usually get a sliced, toasted bagel (sesame, cinnamon crunch, whole grain) with plain cream cheese. I bring my own cup as I belong to the Siip Club. This manager, Andy, is super! Today, I got a Frontega Chicken Sandwich with chips and green iced tea. Delicious!
Panera Bread never disappoints! The food is always fresh, and the variety of soups, salads, and sandwiches makes it a great spot for any meal. The atmosphere is cozy and perfect for relaxing or getting some work done. The staff is friendly, and service is usually quick, even during busy hours. They also have a great manager who is truly misafirperver—welcoming and hospitable, making sure every guest has a pleasant experience. My go-to is the [mention your favorite menu item], and it’s always made to perfection. Highly recommend Panera for a delicious and healthy meal!
We received great service, we were greeted upon entering. The cashier gave a good recommendation on a soup to try. We received our food fairly quickly. My family and were able to find a comfortable booth to sit in and enjoy Sunday lunch together. The restaurant level was nice, so we could hear each other as we held family conversation.
I just tried their new salad the other day, Citrus Asian Crunch salad with Chicken. It is absolutely amazing! You need to try it. I think it’s my favorite salad so far from this place. It has pickled red onions, cilantro, romaine lettuce, power vegetables blend, edamame, crispy carrot, teriyaki sauce, tangerine soy ginger dressing and seared chicken thigh. Everything goes so well with each other. Love it!
The store is clean. The staff are friendly and helpful. They serve one of my favorite bagels such as Asiago Bagel, Cinnamon Crunch Bage and Everything Bagel. To make the least waiting, try to use Panera app. It will save you lots of time wating in the line, plus it is easier to customize your orders. Did I mention French baggett? It is also good. :)
It is Panera. Food was good and soup was warm. Nothing really different than from other locations. Having stated that, I get that we all have bad days but the staff as a whole seemed to be having some challenges. I get it. Customer service is tough. It is hard to be on. However, it really brought the atmosphere down. A fog hanging over the area. I felt like they would have preferred if I left. I will try again. Hopefully it was just a down day. There werent that many people in the restaurant so I dont think it was a volume thing.
Love Panera Bread for its bottomless cup, selection of coffees, and bagels. I usually have a cinnamon or whole wheat bagel, toasted well, with cream cheese spread. Delicious! The manager here, Casey, is the best. Always active either in the kitchen or on the floor straightening things and asking if we're ok. Likes to work and is proud of his place. I do not like to come here on Sundays, but here I am! The manager doesn't work Sundays. Therefore, the staff doesn't work as consistently, and the place isn't kept clean. As I left, i cleared a table of what 2 persons had left of lunch because no one working today cared to check the floor. They weren't busy and had time. Disappointed.
Clean overall with friendly & relaxed employees. They seem happy to work here. Like the interior design with many different seating&table sizes. Appreciate that it has many power outlets too. Quite a few students & others working on tgeir laptops. Love the new strawberry lemonade with fresh basil leaves. Creamy mac & chesse but portion smaller than other Paneras.
I haven’t been to Panera in years, but was given a gift card. I ordered an iced caramel latte. When it was handed to me it pretty much looked like milk. I tasted it and could hardly taste coffee. I asked if I could add some espresso to it. They took it back and remade it, maybe thinking the machine had malfunctioned or something? Was handed the same thing back. So then I asked if I could pay specifically for an espresso shot to add to it. The gal was very kind and just added it for me. And I could see that she did, but it still is the weakest latte I have ever had in my life. I just feel like throwing the whole thing away. There’s basically no coffee in it.
First of all, the gentleman that took my order was very nice and pleasant. The name on my receipt says, "Luci", but he didn't look like Luci to me, but who knows? I only gave two stars because I ordered their Teriyaki Chicken Bowl. Was it tasty? Yes. But, I must say, I was very surprised when I opened the bag (I got the order to go) and there was this teeny-tiny bowl that wasn't even half full! Honestly, for almost $13, I expected more. I was very disappointed. I won't be back. The photo attached is exactly how the food looked when I took the kid off.
Would definitely not recommend them for a breakfast pickup order for catering. Placed order day before and got an email that my order was ready at scheduled time but walked in to my order not even started yet. Order was ready 20 mins late and not even in a box like website states. Not sure why you would just throw 20 bagels in a bag and missing a cream cheese. Will not be coming back for breakfast with them.
CNBC recently published an article stating Panera is losing customers due to smaller portions. I just ordered lunch for the group and here is what one of the women received, her hand is on the smaller side and she ordered half sandwich with mac&cheese. Smaller portions are fine, even good, however match the price with the portion.
Not happy, ordered 6 bowls of soup got 5 lady at the window in the kitchen confirmed all is there I took it him to find I’m missing one . Called three times got hung up on twice they did call me back after the third time, still insisted they put all six then lady said ima do you a favor just this one time and give you one soup. No I don’t need a favor I need you to look at your cameras and maybe double check I didn’t waste 20 minutes driving in the rain and to come back to get a free soup not fair and half of them were cold
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730 E Campbell Rd Suite 300, Richardson, TX 75080
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730 E Campbell Rd Suite 300, Richardson, TX 75080
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