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Arby's
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Richmond

Arby's

★★★★ 4.1 · 0 reseñas

En Arby's Richmond, te damos la bienvenida a un espacio donde el sabor y la rapidez se encuentran. Somos famosos por nuestro delicioso roast beef y una amplia variedad de sándwiches calientes y fríos, perfectos para disfrutar con nuestras crujientes patatas fritas y refrescantes...

Arby's

Sandwich · Richmond

4.1 · 811 reviews Google
www.arbys.com
Yelp 2.5 (28) Uber Eats 4.3 (600)

About Arby's

En Arby's Richmond, te damos la bienvenida a un espacio donde el sabor y la rapidez se encuentran. Somos famosos por nuestro delicioso roast beef y una amplia variedad de sándwiches calientes y fríos, perfectos para disfrutar con nuestras crujientes patatas fritas y refrescantes batidos. ¡Ven a desc...

En Arby's Richmond, te damos la bienvenida a un espacio donde el sabor y la rapidez se encuentran. Somos famosos por nuestro delicioso roast beef y una amplia variedad de sándwiches calientes y fríos, perfectos para disfrutar con nuestras crujientes patatas fritas y refrescantes batidos. ¡Ven a descubrir por qué nuestros clientes nos valoran con una nota de 4.1 sobre 5!

What Customers Say About Arby's

Arby's in Richmond receives praise for its cleanliness, friendly staff (especially Alexis), and fast service. Many customers specifically enjoy the beef and cheddar, chicken sandwiches and nuggets. Some negative experiences mention incorrect orders and coupon issues.

Popular Dishes

chicken sandwich beef and cheddars chicken nuggets baked potato French dip classic roast beef sandwich buffalo chicken sandwich

Best For

Quick Bite Casual Solo Dining

Tip: The staff is known for being exceptionally nice, making it a pleasant experience. If you have an issue, the General Manager is responsive and helpful.

Features

🅿️ Parking Accessible 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👥 Groups

Frequently asked questions about Arby's

Arby's is located at 7411 Midlothian Tpke, Richmond, VA 23225, Richmond.
Arby's offers sandwich cuisine.
Arby's has regular opening hours. Check their profile for updated schedules.
Arby's offers the following services: dine-in, takeaway.
The most recommended dishes at Arby's based on customer reviews are: chicken sandwich, beef and cheddars, chicken nuggets, baked potato, French dip.
Arby's is ideal for quick bites, casual dining, solo dining.
Arby's in Richmond receives praise for its cleanliness, friendly staff (especially Alexis), and fast service. Many customers specifically enjoy the beef and cheddar, chicken sandwiches and nuggets. Some negative experiences mention incorrect orders and coupon issues.
The staff is known for being exceptionally nice, making it a pleasant experience. If you have an issue, the General Manager is responsive and helpful.
811
Reviews

Arby's Richmond Reviews

4.1
811
5★
53%
4★
26%
3★
10%
2★
3%
1★
7%
Reviews (22)
A
Aaron Sorge

One of the best Arby's locations my wife and I have been to. Very clean in the restaurant. We ordered online and the receipt gave an ETA of 5 minutes. We had ordered quite a bit of food and historically Arby's as a chain can be a little touch and go with getting food out quickly which is fine and for the most part usually worth it as it usually comes out hot and fresh. I gave them an extra 10 minutes to get all of our food ready as again it was quite a bit. The cashier kindly asked me if I was waiting on an order and I said yes, which is already a good sign that they acknowledge that you are there and let me know it would be just a few minutes longer which was understandable, the drive through started to pile up as soon as I walked in. I had forgotten to order fries and asked if I could pay them after the fact, she threw them in for free since I had been waiting a little longer than usual. My big takeaway is I felt attended to and taken care of even when I wouldn't blame them for being a little behind due to being busy. Another satisfied customer, will definitely come back to this location in the future! Side note: only down side to this location is an unfortunate placement of one of the customer entry/exit doors located essentially on the drive-thru right next to the drive-thru window so it can be quite dangerous if you are not careful as they only open out to the drive-thru. Again, nothing on the staff at this location, just poor planning of the building construction.

R West
R West

Food wasn't hot and the service took a little too long atmosphere was good and clean

Raul Cabello
Raul Cabello

People are very kind food was perfect all great!!!

Aaron Jacobson
Aaron Jacobson

Their chicken sandwich is always amazing love going here after work peaceful and quiet

Emily Ramirez
Emily Ramirez

As a Regional Manager for a cleaning company, I'm always looking cleanliness of any facility I enter especially to eat 😁 but I can say I was really impressed to look up at lights, vents, window ledges, etc. and everything was very clean. I observed the team cleaning not just standing around like most fast food places I've visited here in Richmond. Food was also good 😊

Ashton Foldenauer
Ashton Foldenauer

The best service people are just SO nice. The nicest people you will ever come across in food industry in the area, they should be an example for other food places on how to treat customers. They sound like they love what they do. They make great food too!

Nunya S
Nunya S

Update: Fred the General Manager reached out to me within several hours . He was extremely helpful and quickly offered resolution and remedy. I truly appreciate Fred and his desire to help and see that his customers are satisfied in the quality of service provided. I placed a mobile order for pick up and it wasn't ready at the time stated. Had to wait over 15 minutes and the food was so cold. I ordered 2 turkey sandwiches and the bread was so soggy they fell apart, missing 3 drinks and all sauces for my kids meals (ordered 3) . Reached out to the store and will update if a response is made.

Emily Steele
Emily Steele

Cleanest Arby's I've been in. Staff was super friendly. Service was super fast. Food was hot and fresh. Beef and cheddar is always our go-to and they made it just right. We also had the chicken nuggets today. Best nuggets. So good! Perfect breading and quality chicken. Definitely recommend trying them out.

Chris Holder
Chris Holder

One of the best Arby's experiences in n a while! Food was fresh, got a baked potato and 2 beef and cheddars. The girl behind the counter also came out and helped my son with the soda machine.

Shauna Hooker
Shauna Hooker

Stellar customer service that anticipated needs with ease. Thank you Alexis!!! Fresh food made it 🔥👌🏽

Richard im
Richard im

Just All around Great from their Signature Roast Beef sandwich to their values and prices.

belle 79
belle 79

Love the cowboy 🤠 style Arby's sign! We just get plain ones in Fl.! Lol great food!

T
Tim Brownson

Ordered a regular sized roast beef deluxe ( mayo, lettuce, tomato), cheddar fries and a drink. The sandwich was hot and the fries had a lot of cheese which was excellent. The atmosphere was less than optimum. Two female employees got into a physical fight and several others got involved with shouting and cussing. It moved from one location to another inside the restaurant.

Jonathan
Jonathan

The experience was unpleasant and unwelcoming, but the food was excellent. However, the Sprite seemed to be dispensing syrup instead of the proper mix—so be prepared for a sugar rush. Overall, the atmosphere felt like that moment when your girlfriend leaves you for someone else—disappointing and bitter despite the sweetness.

G.Rochel Gordon
G.Rochel Gordon

The cashier in the drive-thru was not paying attention 😒 to my ordering. My drink order was incorrect; again, she didn't pay attention. She told me I asked for ice... I never drink with ice. She went and got the manager and told him I ordered ice. Honestly, it was not that important. She only had to pour out the ice. When I pulled the food out of the bag, one tray had dirt and grease in the tray, and to add insult to injury, she gave me a fork and spoon to cut my potato. When I went back to the window, she walked away. The manager returned and I asked him "Would you eat this?" He said, weelllll....did you want me to make another one?" 🙄🙄🙄🤔 Let's just say there will be no repeat visitation.

Jennifer Jones
Jennifer Jones

I had a coupon for chicken sandwich meal. I asked if I could get spinach instead of fries. (They had said yes the time before, but too late as I had already ordered.) This time it was a resounding NO. They did not even offer me a chance to pay a bit more for spinach. I don't like fries but do like the sandwich. And spinach is so much healthier. They charge the same for the medium fries and spinach, so ehy not?. This lack of flexibility and poor customer service is sad to me.

Jaws
Jaws

Doesn't take coupons even though they are not expired.

MPG “Jackass” G
MPG “Jackass” G

Asked for arby sauce, after receiving order, asked on the pick up, cashier said . Did u ask for, then you got. Got home NO ARBY SAUCE. 2cd time this has happen. You just LOST a customer.

Dave Thompson
Dave Thompson

Shouldnt make people in drive -thru go to parking lot to wait for food so that the restaurant can scam their own system to think the restaurant is running efficiently! Bad !

Joshua Woodard
Joshua Woodard

Tonight I ordered a French dip and there was no dip in the bag. On my prior visit last week they charged me for a classic roast beef sandwich, but it also wasn't in the bag.

Kiesha Norman
Kiesha Norman

The lady was really nice. We get home and food was just ok and not 100% correct. But look at the mash potatoes as the side. Um, disgusting, they went straight in the trash. They should look at the food they are giving you and ask themselves, would I eat this? Wasted my $$ that night.

J W-R
J W-R

Feb 2019: Arby’s new motto should be “we make it wrong” There was a long black hair in my buffalo chicken sandwich. I have short blonde hair. The sandwich was cold and swimming in sauce. The chicken was about 30% smaller than the advertisement. No apology when I returned it. A tall bald managerial looking guy just stood there. 10/10 Will not return to this or any other Arby’s Summer 2018 I came back to try the French Dip Good service Room temp thinly sliced roast “beast” Cold white American “Swiss” Miracle-whip-sweet mayo (I know it shouldn’t be there but thought I’d try it) Fine enough au jus Okay bun 10/10 Won’t order this again I have filled out their feedback form several times but never received a response.

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About Arby's

How to get there

7411 Midlothian Tpke, Richmond, VA 23225

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Highlights

Good Rating
4.1/5 stars
💬
Many Reviews
811 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-10PM
Rating
4.1/5
💬 Reviews
811
💰 Price Level
$
📞 Phone
+1 804-276-8020
🌐 Website
www.arbys.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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