Dunkin'
Donut, coffee shop · Ridge
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About Dunkin'
At our Ridge location, we're dedicated to serving up a warm welcome and exceptional customer experience. Our signature breakfast items and variety of coffee drinks have become staples in the community, thanks to our commitment to quality and freshness. Enjoy our freshly baked donuts, expertly crafte...
At our Ridge location, we're dedicated to serving up a warm welcome and exceptional customer experience. Our signature breakfast items and variety of coffee drinks have become staples in the community, thanks to our commitment to quality and freshness. Enjoy our freshly baked donuts, expertly crafted hot chocolate, or grab one of our quick and reliable drinks on-the-go through curbside pickup or delivery. Our friendly staff, led by Manager Alex, are always happy to chat with regulars and newcomers alike, making you feel at home. Whether you're grabbing a cup of coffee and heading out the door or taking a seat to enjoy your meal, we're proud to be a welcoming spot for solo diners, families, and those working on their laptops. Our restaurant is designed with accessibility in mind, featuring wheelchair accessible entrance and parking lot options.
What Customers Say About Dunkin'
This Dunkin' location is praised for its fast, accurate, and friendly service, especially by staff like Alex, Vanessa and Emmanuel. Customers consistently highlight the well-made coffee and fresh donuts. Some negative reviews mention rude staff and order errors.
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Tip: This location is known for getting orders right the first time and fast service, making it a reliable choice for a quick coffee or snack.
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Dunkin' Ridge Reviews
i’ve been to almost every dunkin on the island and albany. whenever i go away i go to dunkin. this one location clears all of them by a mile. it’s always perfect
I have been going to this Dunkin for the past few years, and the staff here is amazing! Very kind and friendly, and the Boss Alex is such an amazing person!! Love everyone here, they keep everything clean as well🙏🏻
Vanessa is a stunning young girl. I always feel a sense of joy when she’s around because her presence enhances the quality of my coffee. It’s a shame that there aren’t more staff members like her.
Love this dunkin so much! i’ve been to a lot of dunkin’s and i’ve got to say this is the best one. always fast and reliable with the food and drinks. the manager alex is always talking to us and makes our drinks the best. Best worker i’ve interacted with in a while!
Emmanuel was the best. Literal smile on my face after I left. Need more people like him.
The donuts offered at this place are simply delightful. What makes them stand out is their undeniable freshness! They captivated the taste buds of not just us adults, but were an absolute hit with the kids too. Experiencing such good quality and taste is not an everyday thing. So, kudos to their team. Definitely recommending this place to fellow donut lovers. It left not just a sweet taste in our mouth but a sweet memory as well. You'll not be disappointed at all.
This is my favorite Dunkin in a 30 mile radius. I go almost every single morning & my order is made correct & perfect every single time. I’ve never been unsatisfied. All employees are very kind & nice
Always feels like they are truly happy to help me. They are fast and very good at what they do. The food is perfect. The coffee is great. Love the iced coffee with caramel. Thank you staff team.
OMG ,! The very best DD around. Alex, Vanessa and crew already know what I want when I go there to place my order. Even an egg for my furry child, Gabrielle.,I'm the one withnthe Pug. I tip them very well.
Never know what Dunkin’ Donuts I’ll walk into when I travel so it was nice to have a hot vanilla ~ Choc Latte with an extra shot of espresso which doesn’t even compare to those fast stop gas station coffee automatic machines. Was such a tasty coffee Latte before I got to a family function. Excellent service & polite as can be.
Quick correct service. My drink requests are made correctly the first time. Store is properly staffed. As I give the order to cashier someone else is listening and starts preparing. I love that by the time I've paid, my beverage is usually ready!
Honestly, there are a lot better places out there for donuts like duck donuts but I like some dunking donuts here and there. This one is pretty nice.
Best for our bbq needs and great service by Ethan
This is my favorite Dunkin donuts. They get my coffee right, service is quick and accurate. The workers are always friendly and helpful. I bring my developmental guys in with me at times and the workers understand and are so friendly and patient with them, which makes my guys feel happy and then I feel happy. I love it there. The workers desserve a raise.
The staff was friendly and helpful. I received my order very fast. The bathroom was, pleasantly surprised, very clean. I would've given 5 stars but they only had 2 tables to accommodate dine-in.
In all the years this place has been here they have never once improve the property or the lot. The rest of bridge was beautified except for this place.
Be careful if you sit down to eat or drink coffee in this place. Daniel, the new guy, for the second day in a row, sweeps my feet when I sit down to eat at the table.
So tired of this place. Not only do we get ripped off for $7 coffee but this place always cuts corners when making drinks. Wont put espresso shots. Its funny bc you send it back then all of a sudden its made correctly. So ridiculous just make it right the first time.
This place was so disappointing and disgusting the employees were rude and unhelpful... they messed up every thing i ordered, literally everything was wrong and the coffee was practically just milk and cream with no flavor of coffee. And the young man who helped me in the store was the most unintelligent person ive ever met i asked him to remake the coffee and comes back with the exact same coffee. He should really consider a new job(try a 7/11) ... This place has the Worst food/coffee ive ever had this service was on par with a low level nyc gas station.
This location needs retraining. Asks for a simple modification, instead of cheddar I wanted white cheddar but was ignored. The change was clearly printed on receipt but unfortunately, the manager who was there this morning "was not paying attention" For one she messed that up, then burns my order...guess it's my fault for not checking my food before leaving
The Manager is rude, dismissive, doesn't pay attention when people speak, looks disheveled and seemed annoyed at the customers presence as the line grew and she had to come out from the back to actually work. The only apology I received was from the other staff after they got my order (a simple iced coffee) wrong. I will literally never go to that location of DD ever again unless changes are made starting with the rude manager.
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About Dunkin'
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1780 Middle Country Rd, Ridge, NY 11961
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1780 Middle Country Rd, Ridge, NY 11961
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